Enterprise Rent-A-Car

- 7800 Hwy 65 NE, Spring Lake Park, MN 55432

For residents and visitors of the northern Twin Cities metropolitan area, Enterprise Rent-A-Car in Spring Lake Park stands out as a premier destination for reliable vehicle rentals. Located conveniently on Highway 65, this branch offers more than just a wide selection of cars and vans; it provides a genuinely exceptional, customer-first experience rooted in professionalism and local community values. As a recognized car and van rental agency, they cater to diverse needs, whether you are a Minnesota native needing a quick replacement vehicle, a family planning a road trip up to the North Shore, or a group requiring the capacity of a passenger van.

A notable distinction of this specific location is that it proudly identifies as a women-owned business, demonstrating a commitment to local entrepreneurship and diverse leadership within the community. This focus on strong operational management and a welcoming environment directly translates into the superior service clients consistently report. Indeed, the positive shift in customer interaction over the years has been remarkable, moving from what some recall as indifferent service to an atmosphere where the team is now described as going "way over the top in terms of attitude, professionalism and going way above and beyond to accommodate." This speaks volumes about the current management's commitment to setting a high standard for customer care in the Minnesota service industry.

Enterprise Rent-A-Car in Spring Lake Park emphasizes clarity, efficiency, and protection. Representatives take the time to clearly explain rental contracts, including critical advice like taking "before pictures of the vehicle for our protection," ensuring customers feel secure and fully informed throughout the process. From the moment you pick up your vehicle—which is expected to run smoothly and be well-maintained—to the moment you complete the quick and seamless drop-off, the Spring Lake Park team strives to make the rental experience stress-free. It’s this dedication to excellence that makes this Enterprise branch a trusted choice for Twin Cities drivers.

Beyond the geographical convenience, the facility itself is committed to ensuring full physical accessibility for all members of the community. Key accessibility features include:

• Wheelchair Accessible Entrance: Ensuring smooth entry and exit for customers utilizing mobility devices.
• Wheelchair Accessible Parking Lot: Dedicated, properly marked parking spaces are available to accommodate clients with accessibility needs.

• Diverse Vehicle Fleet: Offering a wide spectrum of rental classes, including:
  • Fuel-efficient Economy and Compact cars for commuting and local errands.
  • Full-size Sedans for comfortable business travel or longer journeys.
  • SUVs of various sizes, ideal for Minnesota family vacations, weekend adventures, or navigating winter conditions.
  • Luxury and Premium cars for special occasions or business class travel.
  • Pickup Trucks for utility, hauling, or weekend projects.
• Van Rental Options: Extensive capacity for group and cargo transport, featuring:
  • 7 and 8-Passenger Minivans, perfect for family use.
  • 12 and 15-Passenger Vans for large groups, sports teams, or organizational outings.
  • Compact and Full-size Cargo Vans for moving small furniture or business equipment.
• Adaptive Driving Devices: For customers with mobility challenges, a range of adaptive devices, such as hand controls, left foot accelerators, spinner knobs, and pedal extenders, can be requested and fitted at no additional charge. Note that a two- to three-business-day notice may be required to secure a vehicle equipped with these specialized controls.
• Flexible Payment Options: Accepting major Credit Cards, Debit Cards (subject to specific rental requirements), and modern NFC Mobile Payments for convenient transactions.
• After-Hours Vehicle Return: For added flexibility, the branch offers an after-hours key drop box located at the front of the branch, allowing customers to return vehicles outside of standard operating hours, a convenient service for those with late-night arrival schedules.
• Optional Protections: Providing essential coverage options such as the Damage Waiver (DW), which is clearly explained by staff to ensure customers understand their liability protection.
• Refueling Service Options: Offering multiple options for fuel payment, allowing customers to pre-pay for a full tank, have the agency refuel upon return, or refill the tank themselves before drop-off.

• Award-Winning Customer Service: Recent customer feedback confirms a culture of going "way above and beyond" with professionalism and accommodation. The staff, including specific employees like 'Ian,' are noted for providing some of the best customer service experiences in the entire service industry, ensuring a friendly and highly positive interaction.
• Active Military and Government Discounts: Enterprise is proud to support the military community, offering active military discounts. This includes special contracted rates for official government travel and a 5% discount off base rates for Government Leisure Travel for active-duty members, veterans, and current federal employees. This dedication to service members is a major benefit for Minnesota's military families.
• Women-Owned Business Status: The local branch’s identification as a women-owned business is a strong point of differentiation, showcasing a commitment to diversity in business and high standards of operational excellence within the local economy.
• Clear and Protective Contract Procedures: Staff are highly proactive, taking the time to clearly explain the rental contract's terms and advising customers on protective measures, such as taking pre-rental photos, to ensure transparency and trust.
• Surrogate Driver Policy for Accessibility: Enterprise offers a surrogate driver policy, allowing customers with disabilities who do not have a driver's license to still rent a vehicle, provided they are accompanied by an authorized surrogate driver. This driver is added at no additional charge, removing a significant barrier for many users.
• Seamless Drop-Off Experience: The process of returning the rental vehicle is consistently described as "quick and seamless," demonstrating the branch's efficiency and respect for the customer's time.

Address: 7800 Hwy 65 NE, Spring Lake Park, MN 55432, USA

Phone: (763) 717-1212

Mobile Phone: +1 763-717-1212

Their local team is ready to provide the efficient and friendly service that has made this branch a favorite among Minnesota renters.

This branch delivers superior value by offering a diverse fleet, backed by critical financial and accessibility features. The women-owned status, the specific provision of active military and government discounts, and the commitment to mobility through adaptive driving devices are all strong indicators of a business that cares deeply about serving its entire community. By choosing the Spring Lake Park location, you are selecting a rental agency that promises not only a car that runs smoothly but also a professional, transparent, and genuinely accommodating service experience—a rarity in any industry. For your next rental, whether for leisure or necessity, trust the local Enterprise team that customers have recently hailed as providing the "best customer service experience" they have literally ever had.

Enterprise Rent-A-Car

7800 Hwy 65 NE, Spring Lake Park, MN 55432, USA