Avis Car Rental Introduce
For residents and visitors in the southern Twin Cities metro area, securing reliable transportation for a weekend getaway, business trip, or family event is often a necessity. Avis Car Rental, a globally recognized name in the rental industry, offers a local solution through its Burnsville, MN location. This outlet serves the community as both a car rental agency and a specialized van rental agency, providing a wide array of vehicles to meet diverse needs, from compact cars for quick trips around the metro to large vans for group travel or moving projects.
This location aims to provide the dependable fleet and professional standards associated with the Avis brand. Whether you are dealing with a vehicle repair, need a temporary car for an insurance claim, or are planning a road trip across the great state of Minnesota, the Burnsville team is equipped to assist with your rental requirements. As with any independent or licensed dealership within a large corporate system, local policies and specific customer experiences can sometimes vary, and customers are encouraged to verify all terms directly with the office before finalizing a reservation.
The Avis Car Rental location in Burnsville is conveniently situated to serve Dakota County and the surrounding south metro suburbs of Minneapolis-St. Paul. Its address places it in a highly accessible area, particularly for those traveling along the major freeway corridors like I-35W.
- Address: 14019 Grand Ave, Burnsville, MN 55337, USA
This facility is located in a commercial area, making it easy to reach and offering key practical features for clients:
- On-site Parking: Customers can easily find a place to park their personal vehicles while they complete the rental process, a significant convenience for local renters.
- Wheelchair Accessible Entrance: Demonstrating a commitment to serving all members of the Minnesota community, the office features an accessible entrance, making it navigable for individuals with mobility challenges.
- Wheelchair Accessible Parking Lot: Dedicated accessible parking spaces are provided to ensure ease of access right from the moment of arrival.
- General Directions: The location on Grand Ave is positioned near major Burnsville intersections, simplifying the process of picking up and returning a vehicle for local residents. The location also typically offers a pick-up service for customers within a specific radius, a common courtesy feature offered by many Avis branch offices.
Operating hours for this location generally accommodate standard commuting and weekend needs, although customers should always confirm the current times, especially for holiday or after-hours returns. Current typical operating hours for the Burnsville office are Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
The Avis Car Rental in Burnsville provides a comprehensive range of rental solutions tailored for various individual and group transportation needs.
- Car Rental Agency: Offering a diverse fleet of passenger vehicles, including:
- Economy and Compact Cars for fuel-efficient, budget-friendly travel.
- Intermediate and Full-Size Sedans for comfortable family or business travel.
- SUVs (Standard, Full-Size, and Premium) for versatile space and capability for Minnesota weather and road trips.
- Premium and Luxury vehicles for special occasions or enhanced comfort.
- Van Rental Agency: Specializing in larger vehicles for group transport or cargo.
- Minivans (7-passenger vans) for family travel and more space than a standard SUV.
- Passenger Vans (including 12- and 15-passenger models) ideal for sports teams, church groups, or large family outings.
- One-Way Rentals: The ability to pick up a vehicle at this Burnsville location and drop it off at another participating Avis office, which is perfect for travelers not returning to the Twin Cities area.
- Payment Options: Officially accepting various payment methods to ensure flexibility for customers.
- Major Credit Cards (Visa, MasterCard, American Express, Discover, etc.)
- Debit Cards (Visa or MasterCard logos are generally accepted at most Avis locations for credit identification, although local policies and rental type restrictions may apply, as noted in customer feedback).
This location offers several benefits to specific groups and all customers, though potential customers should be aware of the localized service issues reported in public feedback.
- Active Military Discounts: A commendable feature that offers savings and recognition for men and women currently serving in the U.S. military. This makes it a great option for active personnel stationed in or passing through Minnesota.
- Flexible Payment Acceptance: Officially set up to accept both Credit Cards and Debit Cards for payment, providing broad flexibility. However, prospective renters should call ahead to confirm the debit card policy for their specific reservation type, especially if renting through a third party or for a specialty vehicle, as conflicting information about local policies has been raised by previous customers.
- Pet Policy Reminder: While Avis corporate policy permits pets, customers must ensure the vehicle is returned in clean condition and free of pet hair to avoid a potential cleaning fee, which can be up to $250. It is crucial to use seat covers or carriers to comply with this standard, as strict enforcement and local policy variations have been reported.
- Convenient Location and Accessibility: The easy access from major highways and the provision of on-site parking, along with full wheelchair accessibility for the office, streamline the rental process for every client.
For making a reservation, confirming vehicle availability, or discussing specific local policies and payment methods, Minnesota residents can contact the Avis Car Rental Burnsville office directly.
- Address: 14019 Grand Ave, Burnsville, MN 55337, USA
- Phone: (952) 736-3636
- Mobile Phone: +1 952-736-3636
Customers are advised to use these contact methods to ensure clarity on their specific rental agreement details, including deposits, acceptable forms of credit identification, and any cleaning policies, before arrival.
Choosing the Avis Car Rental location in Burnsville offers Minnesotans the advantage of a comprehensive, nationally supported fleet right in their backyard. The ability to rent a wide variety of vehicles, from a small sedan to a 15-passenger van, coupled with the benefit of Active Military Discounts, positions this location as a strong contender for diverse travel needs. The location's physical accessibility, including a wheelchair ramp and designated parking, further demonstrates an effort to serve the entire community effectively.
It is important for local users to proceed with an informed perspective, however. While the core features of the Avis brand are in place, public customer experiences have indicated instances where local policies regarding payment methods (specifically debit cards for certain rental types) and the enforcement of cleaning fees (particularly concerning pets) may differ significantly from standard corporate procedures. Therefore, the key to a successful rental here is proactive communication. For Minnesota travelers who value brand reliability but require specific payment or pet accommodations, calling ahead to confirm all terms with the local staff is the most prudent step to ensure a smooth, professional, and satisfactory experience. When all policies are clearly understood and agreed upon, this Avis location provides the necessary vehicles and accessibility features for any trip starting in the South Metro area.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
14019 Grand Ave, Burnsville, MN 55337, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1BEWARE!I rented a car to go from Madison WI and dropped off at this location 1 day trip with wife and small dog.When I dropped the car off they didn’t even look inside and seen my wife holding the dog, immediately said “that’s gonna be a problem” when I asked what he replied “the dog in the car! I’m gonna have to charge you an additional $250 cleaning fee for the dog hair”Continued to tell me that the car was sold and headed to its owner which needed to be in immaculate condition.Mind you there was almost no dog hair in the car (see attached pictures).I’ve rented at least 100 cars in my lifetime and brought them back very dirty and never had an issue because they are to clean the cars before renting them back out.I asked him to show me where in the contract it states that I will get charged this additional $250,He points to a STAMP that this location has created on their own to get more money out of you so do not let them stamp the contract that Avis has already set for you.I reached out to Avis and they fully funded my money back after looking at the pictures and also told me that it is not in my contract.So beware of this place they will scam you!!As I type this I know the owner will see it and know exactly who I am.
September 19 · Chad MulderIf I could give this place zero stars, I would. I’ve rented from Avis many times before, but my experience at the Burnsville location was by far the worst.I came in with a reservation through Avis for Uber, and the guy at the front desk immediately told me they don’t take debit cards for Uber rentals only credit cards. That’s a lie. I told him I’ve rented plenty of times using my debit card, and he said, “This is a licensee location, so Avis policies don’t apply here.” Basically, he makes up his own rules.While I was waiting for my ride, I saw how he treated other customers it was awful. He was rude, dismissive, and acted like he owned the place. You could tell he has no compassion or people skills. He didn’t even try to help anyone, just gave them attitude.When I came back with my credit card, he actually asked me, “What’s your credit limit?” I asked why that matters, and he said, “If it’s not over $1,000, I can’t rent you a car.” Seriously?! I’ve rented from multiple Avis locations, and I’ve never heard of such nonsense. He’s clearly making up his own policies.His behavior is arrogant and unprofessional. I even saw him talking badly about a customer after they left, and another time he refused to help someone with a simple issue instead of trying to fix it. It’s embarrassing that someone like this represents the Avis name.I will never come back to this location again. Avis, please look into this guy he’s ruining your reputation and driving loyal customers away.
October 08 · Hassan MulaniI had a similar experience to many other reviewers here. I made a rental car reservation prior to my arrival, but when I went to pick up the car, I was informed that my reservation had been canceled without any prior notification. I was left without an alternative rental option. This site lacks basic customer service skills and courtesy.
July 19 · Mohamed W.I have rented a car from this location and I have not had any issues whatsoever. Excellent customer service. I highly recommend this location.
October 08 · Sacad AbdiraxmanExcellent customer service.Very happy with my rental, had a good experience.
October 09 · Annab Mohamed
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