Avis Car Rental Introduce
For Pennsylvania residents and visitors needing reliable and convenient transportation in the heart of Philadelphia, the Avis Car Rental agency located on Arch Street offers a strategically positioned and robust solution. Situated immediately adjacent to the bustling Pennsylvania Convention Center, this location is ideal for business travelers, conventioneers, and local users needing a temporary vehicle to explore the city or embark on a wider journey across the Commonwealth of Pennsylvania.
Avis is a globally recognized brand known for offering a wide selection of well-maintained vehicles, and this downtown Philadelphia branch provides access to everything from fuel-efficient compact cars perfect for navigating city streets to spacious vans capable of accommodating larger groups or cargo. The convenience of a downtown location means less time spent traveling to and from major transport hubs, allowing customers to start their trip immediately upon arrival in Center City.
While the overall brand strives for excellence, local customers should be aware that experiences can vary. One customer's experience highlighted a concerning lapse in vehicle preparation, involving unsafe tire conditions and a lack of interior cleanliness upon receiving the rental. This is a critical reminder for all renters—especially when picking up a vehicle in a low-light environment like a parking garage—to always conduct a thorough inspection of the vehicle, checking tire condition, cleanliness, and overall safety features before leaving the premises. If issues are found, the priority should be to have the local branch immediately address the problem or provide a safer replacement vehicle, rather than impacting valuable trip time.
Conversely, the same location is highly praised for exceptional individual customer service. A specific highlight was the professional and friendly assistance provided by a staff member named Mandela, who was noted for going “above and beyond” to ensure the customer received the perfect vehicle with clear explanations, resulting in a quick and stress-free process. This blend of international brand resources and dedicated local talent underscores the potential for an outstanding rental experience at this Arch Street location.
The Avis Car Rental office is perfectly positioned for those traveling for business or leisure in Philadelphia, capitalizing on the high traffic and central location of the Pennsylvania Convention Center. The facility is easy to find and access, making it a key choice for both local Pennsylvania users and out-of-state visitors.
The precise location details are as follows:
1324 Arch St, Philadelphia, PA 19107, USA
The rental counter is located within the Convention Center Parking facility, situated at the intersection of Arch Street and North Juniper Street, directly across from the Convention Center itself. This centralized position in Center City provides direct access to major highways connecting Philadelphia to the rest of Pennsylvania and the Northeast Corridor.
The operating hours are structured to accommodate various schedules, from early weekday commuters to weekend travelers:
- Monday – Friday: 7:00 AM to 7:00 PM
- Saturday: 8:00 AM to 1:00 PM
- Sunday: 8:00 AM to 1:00 PM
Accessibility and payment convenience are well-integrated at this Avis branch, including:
- Wheelchair Accessible Entrance: Ensuring smooth and dignified access for all customers, particularly important given its location within a major public parking structure.
- Wheelchair Accessible Parking Lot: Designated parking for easy vehicle access.
- Modern Payment Methods: The facility accepts all major Credit Cards, Debit Cards, and utilizes NFC mobile payments (e.g., Apple Pay, Google Pay) for a quick and touchless checkout process.
As a leading national car rental agency, the Avis location in Philadelphia provides an extensive array of rental services and vehicle options designed to cater to every requirement a Pennsylvania driver may have, from a short-term city trip to a long-haul cross-state adventure.
The comprehensive list of services generally includes:
- Full-Spectrum Vehicle Classes: Offering rental options across every category, including economy, compact, mid-size, standard, and full-size sedans.
- SUV and Crossover Rentals: A wide selection of SUVs, including intermediate, standard, premium, and luxury models, ideal for family trips to the Poconos or transporting gear.
- Van Rental Agency Services: Dedicated van rental options, including minivans (for 7 passengers) and full-size passenger vans (up to 12 or 15 passengers), catering to group tours, event shuttles, or large family movements.
- Specialty and Luxury Vehicles: Availability of premium cars, luxury sedans, and electric vehicles (EVs) for an elevated driving experience.
- One-Way Rentals: Allowing customers the flexibility to pick up the vehicle at the Arch Street location and drop it off at another Avis location, such as PHL Airport or another city in Pennsylvania.
- Vehicle Add-Ons: Offering useful accessories like GPS navigation systems, child safety seats, and the e-Toll electronic collection service for hassle-free travel on Pennsylvania's turnpikes and toll roads.
- Free Pick-Up Service: Available for local renters by arrangement, where the branch can be called directly to arrange transportation to the rental counter (restrictions and distance limits may apply).
Avis on Arch Street combines the benefits of a large, reliable brand with localized services tailored to the Philadelphia clientele. These features are why many Pennsylvania users continue to choose this location:
- Prime Center City Location: Unbeatable convenience for travelers arriving via Amtrak at 30th Street Station or via the Convention Center, eliminating the need to commute to an airport-based rental lot.
- Active Military Discounts: Acknowledging and supporting the active military community in Pennsylvania with dedicated savings and promotions on rentals.
- Avis Preferred Program: The loyalty program provides streamlined service, allowing members to bypass the counter, go straight to their car, and earn rewards and free upgrades—perfect for busy business travelers.
- Exceptional Individual Service: The positive reviews regarding staff members like Mandela underscore the high-quality, personal attention customers can expect, ensuring their needs are met efficiently and pleasantly.
- Payment Flexibility: Offering modern payment solutions including NFC mobile payment, alongside traditional credit and debit card options, streamlining the transaction process.
- Comprehensive Fleet Modernity: Access to a contemporary fleet, covering a vast range of sizes and luxury levels, ensuring a modern, comfortable, and reliable vehicle for any journey across Pennsylvania.
For making a reservation, inquiring about vehicle availability, or utilizing the complimentary local pick-up service, use the direct contact information for the Philadelphia Convention Center Parking location:
Address: 1324 Arch St, Philadelphia, PA 19107, USA
Phone: (215) 751-2737
Mobile Phone: +1 215-751-2737
It is always recommended to call the local number during operating hours (Mon-Fri 7:00 AM – 7:00 PM; Sat-Sun 8:00 AM – 1:00 PM) for the most current information regarding vehicle classes and reservation details.
The Avis Car Rental location at 1324 Arch Street is the premier choice for Pennsylvania users—especially those in the Philadelphia metro area—who value convenience, brand reliability, and access to a diverse fleet. Its placement in the Convention Center parking facility makes it an unparalleled central hub for immediate city rentals, eliminating lengthy airport transfers for visitors who arrive by train or bus. For local Philadelphians, it serves as a reliable neighborhood location with extended weekday hours.
What makes this branch particularly worth choosing is the combination of its strong, well-known corporate backing and the clear evidence of dedicated, high-quality local customer care, exemplified by the positive feedback for staff members who genuinely strive for a smooth process. However, potential renters must commit to diligence upon pick-up. Given the isolated, but serious, report of a vehicle condition issue, all customers should take a moment—even a minute or two in the garage—to visually inspect tires and the vehicle interior. By combining personal vigilance with the location's excellent customer service and broad vehicle options, including SUVs and vans, Pennsylvanians can secure a high-quality rental that is backed by a global brand, ready to explore the state's historical sites, natural parks, and major cities with confidence.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
1324 Arch St, Philadelphia, PA 19107, USA
Avis Car Rental Reviews
pricedeskmoneycallairportcredit cardteamemailparking garagesystem
★ 5★ 4★ 3★ 2★ 1Our rental experience with the Arch Street location was the worst. The biggest problem was the condition of the vehicle. We took possession of the car in the dark parking garage and assumed everything was ok, and safe. The next day we realized that the car was not safe, having two bald tires in the rear and a hypodermic needle in the glove box (obviously, the car wasn't cleaned.) We called Avis and explained our situation. They recommended that we drive to the nearest tire shop and have the tires replaced. That is not we wanted to do with one of our three vacation days. Instead, we curtailed our usage of the car and only drove it to the airport to drop it off on the last day of our trip. At the Airport (much better operation), the attendant told us that the car was being taken out of service.
July 28 · Paul WilsonI had an excellent experience with Avis! From start to finish, everything was smooth and professional, but what really stood out was the incredible customer service from Mandela. He went above and beyond to make sure I got the perfect vehicle for my needs, explained everything clearly, and made the whole process quick and stress-free. It’s rare to find someone so friendly, efficient, and genuinely helpful.Thank you, Mandela, for making my rental experience outstanding — I’ll definitely be choosing Avis again!
October 14 · Bob StewartThis place used to be a great experience, renting for them over the last two years, however, looks like new management (particularly one lady) has implemented arbitrary rules, booking cars that they do not have available (without informing the customer until they’ve already made the trip all the way here, plus no apologies for inconvenience), tacking on hefty fees for even 10 minutes late drop offs, leaving dirty vehicles, cars that have lack of appropriate maintenance with tires that are not even inflated, expired registration (which led to inability to enter a state park and ruined a vacation, on top of getting a ticket for it).You will be greeted with poor customer service and absolute disregard for customers who have been loyal with the same location for a very long time.Just pick up at the airport and avoid this location from 7/2025 onwards.
June 27 · Adeel AhmedTerrible experience. I showed up to pick up my rental only to be told that the vehicle we reserved wasn’t available. They claimed they had called me ahead of time, but I never received any call, voicemail, or message. Instead of being upfront, they waited until I arrived, wasting my time and leaving us stranded without the car I booked. Completely unprofessional and dishonest—would not recommend this company to anyone.
August 28 · Arwa AbdullahMy experience with this location was the worst I could imagine, I got a car that had a smell of marijuana. Had to return the car in middle of my vacation(5 hours drive! During my expensive vacation time) for some nonsense, I just got a message(they didn’t even called me up) that I should return the car immediately.Please, please don’t rent from this location. Go to another location even though it’s more expensive.My wife is still crying for this spoiled vacation.Im a Avis consumer for the last 10 years
July 28 · Ben Teller
More Car Rental Near Me
Budget Car Rental3.0 (108 reviews)1324 Arch St, Philadelphia, PA 19107, USA
SIXT Rent A Car Philadelphia Downtown3.0 (73 reviews)1500 Market St, Philadelphia, PA 19102, USA
AW Auto Group0.0 (0 reviews)30 S 15th St, Philadelphia, PA 19102, USA
5 Stars Rentals LLC4.0 (92 reviews)100 S Juniper St Suite 706, Philadelphia, PA 19107, USA
Taurus collective llc0.0 (0 reviews)123 S Broad St, Philadelphia, PA 19109, USA
Kyte | Rental Cars Delivered to You0.0 (0 reviews)1416 Wood St, Philadelphia, PA 19102, USA
Budget Car Rental3.0 (85 reviews)201 N 17th St, Philadelphia, PA 19103, USA
Avis Car Rental3.0 (60 reviews)201 N 17th St, Philadelphia, PA 19103, USA
Mob Exotic4.0 (4 reviews)200 S Broad St, Philadelphia, PA 19102, USA
Enterprise Rent-A-Car4.0 (488 reviews)36 S 19th St, Philadelphia, PA 19103, USA
Enterprise Rent-A-Car4.0 (247 reviews)727 Chestnut St, Philadelphia, PA 19106, USA
Exotic Car Rental Philadelphia | Instant Luxury Rentals1.0 (2 reviews)325 Chestnut St Unit 800, Philadelphia, PA 19106, USA
Categories
Top Visited Sites
Boss Transport & Family Services4.0 (82 reviews)
Hertz Car Rental - Pittsburgh - Pittsburgh International Airport (PIT)3.0 (787 reviews)
Enterprise Rent-A-Car4.0 (100 reviews)
Enterprise Rent-A-Car4.0 (102 reviews)
Hertz Car Rental - Baltimore - Reisterstown Road2.0 (109 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
What Happens When the Rental Car Company Cancels Your Reservation
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
