Budget Car Rental Introduce
Whether you are a Pennsylvania resident needing a reliable replacement vehicle, a business traveler attending an event at the Convention Center, or a visitor eager to explore the historic sites and scenic drives of the Keystone State, securing a convenient and flexible vehicle rental is essential. Budget Car Rental at the 1324 Arch Street location in Philadelphia's Center City offers a centrally-located solution for a diverse range of transportation needs. This branch functions as both a dedicated car rental agency and a van rental agency, ensuring that whether your trip requires a compact car or a spacious passenger van, you have options close to the heart of the city.
Choosing a rental car in a downtown location like this provides a significant advantage for those who prefer not to travel all the way to Philadelphia International Airport (PHL) or the distant neighborhood branches. It places the convenience of a national brand rental service right where the action is, allowing you to quickly secure your vehicle and head out onto the interstate or toward the historic suburbs of Pennsylvania. Understanding the local office details, from location accessibility to available services, is the first step toward a smooth rental experience.
The Budget Car Rental office is strategically positioned near a major transit and event hub in Philadelphia.
- Address: 1324 Arch St, Philadelphia, PA 19107, USA.
The rental counter is located inside the parking facility itself, and the vehicles are typically parked on-site outside the office within the garage structure, which generally facilitates a quicker pick-up process. Operating hours are usually accommodating for most travelers' schedules: Monday through Friday from 7:00 AM to 7:00 PM, and on weekends (Saturday and Sunday) from 8:00 AM to 1:00 PM. However, please be aware that after-hours returns are generally not permitted at this city-center location, meaning the vehicle must be returned while the office is open.
Key accessibility features are provided at this location to ensure ease of access for all customers, including:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The Budget Car Rental at 1324 Arch St maintains a diverse fleet to accommodate different customer needs, from short city trips to long-distance journeys across Pennsylvania and beyond.
Available vehicle classes and services generally include:
- Comprehensive Car Selection: This ranges from budget-friendly Economy and Compact cars (like Kia Rio or Kia Soul) for maximum fuel efficiency, up through Intermediate, Standard, and Full-Size Sedans (such as Toyota Corolla or Toyota Camry).
- Specialty Vehicle Rental: For larger groups, utility, or comfort, they also offer a selection of SUVs (Intermediate, Standard, and Full-Size models, including Toyota Rav4 or Ford Edge) and various Minivans and Passenger Vans (such as the Chrysler Pacifica or a 12-Passenger Ford Transit van).
- Long-Term and Monthly Rentals: Options for customers needing a vehicle for an extended period, which can be an economical alternative to daily rates for stays exceeding several weeks or months.
- E-Toll Solutions for PA Travel: Recognizing that the Pennsylvania Turnpike and other state tolls are 100% electronic, this location offers convenient e-toll payment options. Customers can typically choose between:
- A standard e-Toll service (a daily administrative fee plus the cost of each toll).
- An e-Toll Unlimited option, which is an all-inclusive daily or weekly flat fee that covers all tolls incurred—highly recommended for heavy toll-road usage.
- Cross-Border Travel: Renters are generally permitted to drive into Canada, though they must notify the counter to receive the necessary Canadian Non-Resident Insurance Card, which is provided at no extra cost. Travel into Mexico is typically not allowed.
Choosing this downtown Budget branch comes with several customer-focused highlights:
- Active Military Discounts: A valuable perk for members of the armed forces, offering reduced rates as a token of appreciation for their service.
- Flexible Payment Methods: For convenience at the counter, the location accepts major Credit Cards, Debit Cards, and NFC Mobile Payments. Renters planning to use a debit card should verify specific local deposit policies and additional ID requirements beforehand, as they can sometimes differ from credit card requirements.
- Prime Downtown Location: Situated right next to the Convention Center and within easy reach of major public transit lines, it is ideal for minimizing travel time within the city before starting a longer journey.
- On-Site Vehicle Pick-up: Unlike some hotel-based locations, the vehicles here are typically on-site within the parking garage, leading to a generally swift transition from the counter to the car.
For any inquiries, reservation changes, or to confirm the specific requirements for your rental, especially if you are an international traveler, it is highly advisable to contact the branch directly.
- Address: 1324 Arch St, Philadelphia, PA 19107, USA (Inside PHL Convention Ctr Parking Garage)
- Phone: (215) 665-8680
- Mobile Phone (Direct Line): +1 215-665-8680
This Budget Car Rental location at 1324 Arch Street stands out as an excellent choice for several reasons, particularly for users prioritizing central location and convenience. Its primary advantage is its proximity to Philadelphia’s major downtown landmarks and business centers. For locals or visitors staying in Center City, this branch offers a significant time-saver, bypassing the need for long commutes to airport or suburban rental lots.
The availability of both car and van rentals ensures that all travel needs are covered, from a solo weekend getaway to a twelve-person group excursion to a Pennsylvania State Park. Furthermore, the e-Toll Unlimited option is a particularly valuable service for anyone traveling on the electronic-only toll roads of Pennsylvania, such as the Turnpike, offering a fixed, predictable cost for tolls and removing the worry of being mailed a hefty invoice later.
However, potential renters, especially international visitors, should take extra caution to confirm all necessary documentation before arrival. While the company's general policy states that non-U.S. residents need a valid driver's license and a passport, customer reviews highlight that strict adherence to this passport requirement, even if not explicitly detailed on all booking sites, can cause significant frustration and delays. Local users and domestic travelers should also note the limited weekend hours and the strict requirement for returns during office hours to avoid any unexpected issues or fees. Ultimately, for the Pennsylvania user who values a central, accessible, and well-equipped rental location, this Budget branch provides a strong, reliable option—provided all policies are carefully reviewed and adhered to upfront.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos






Budget Car Rental Location
Budget Car Rental
1324 Arch St, Philadelphia, PA 19107, USA
Budget Car Rental Reviews
parking garagepick-updeskpriceemployeeairporthotelsuvdrive
★ 5★ 4★ 3★ 2★ 1Nicole, the front desks woman, was really rude. We arrived with the driver license, credit cards and Argentina’s ID, and she looked at us and said ‘what is all of this?’ And then said ‘where is the passport?’ We told her we hadn’t brought the passport because IT DIDNT SAY A PASSPORT IS NEEDED, it only says a second ID may be needed and she replied ‘I need the passport, it is always like this’ like how in the world are we supposed to know a passport is mandatory if IT DOESN’T SAY and if we had never rented with Budget before? Other companies don’t ask for a passport. We rented with Sixt a few days before and we didn’t need the passport and it was really clear what to bring when picking up the car.Nicole looked at us like I don’t fing care, you need a passport, she didn’t even say I am sorry for the inconveniences, I am sorry it doesn’t say, she just kept looking at us like go back to the hotel and bring the passport. We needed to go back to the hotel, wasting time of our rented time with the car and the bring the passport. When we arrived again, she left, because she didn’t want to face us. The customer service was horrible, she was really rude and the fact that you don’t let clients know a passport is mandatory made us decide we are never renting with budget again. You should be more clear and have better people in the front desk (the guy who was there when we went back was nice and apologized).
September 27 · Delfina Breton5 stars for customer service! Nichole was extremely helpful with our rental because there were several issues with the car and the rental policy. We ended up canceling. I personally wouldn’t rent from here but again terrific customer service.
September 09 · WilliamThe worst experience in my life and that of my family!I have never met such a rude person and in case of difficulty (due to them and not my fault) they did not help us and left us on the street with two small children and the suitcases halfway through the holiday.My card was perfectly working (I also called the bank) and the swipe did not work and they did not have to insert it and put the pin. I had to go to the airport and rent a car there, obviously with my working card! Be careful with that person, you will recognize them immediately!
June 26 · Simone OrfanòI really tried to like Budget. But unfortunately it was a very sad and disappointing experience. My flight was delayed and i called ahead to let them know i was on my way. Although i prepaid i was told that i the computers all shut down 10min before closing. I was told i would have to have the reservation changed to the PHL airport. I tried to get help through customer service. I spoke with 3 other agents. No one could assist. Finally the customer service closed and i was left stranded at the airport. No refund could be given and the price at the airport was double. I can’t ever recommend this location or budget rent a car.
June 10 · Joel HendleyStay away! This was the worst customer service experiences I've ever had. Both staff were unfriendly and rude, you feel all customers are unwelcome. It gives the impression that almost as if they resent people l, because they are coming for leisure. They canceled my reservation just in two hours, even though I had called them and they told me on the phone I had up to 15 hours to pick up the car. They find a higher paying customer, and your entire plan is ruined.
May 24 · Sina Amini Niaki
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