Avis Car Rental

- 915 S Chapel St, Newark, DE 19713

For residents, students, and visitors in New Castle County, Avis Car Rental on South Chapel Street in Newark, Delaware, stands out as a highly recommended and dependable source for personal and commercial mobility. This neighborhood location offers the reliability and expansive, well-maintained fleet of a major global brand, combined with the personalized, friendly service of a local team. As a dual Car rental agency and Van rental agency, it is equipped to handle everything from a quick trip around the University of Delaware campus to a major family move or group outing.

Customers consistently praise the exceptional customer service at this Newark location. Reviews highlight staff members like Ms. Lisa for being "more than helpful" and explaining the rental process "thoroughly," ensuring that even first-time renters feel completely comfortable and informed. This commitment to a stress-free and supportive rental experience—where you never feel "rushed or overwhelmed"—is a major reason why local users choose Avis in Newark for their important travel needs, whether it's a weekend getaway or an essential business rental.

The core philosophy here is providing quality vehicles and clear, transparent pricing. You can expect a variety of modern vehicles that are well-maintained and ready to handle Delaware's varying road conditions and travel requirements, from navigating the busy I-95 corridor to exploring the back roads of the surrounding area.

Location and Accessibility

This Avis location is strategically positioned to serve the greater Newark area, offering exceptional convenience for residents and students attending the nearby University of Delaware, as well as businesses along the Christiana Parkway and I-95. The precise location is easy to find and offers straightforward access to major local and interstate routes.

The physical address is:

915 S Chapel St, Newark, DE 19713, USA

Situated between Christiana Parkway and the Interstate 95 interchange, the branch provides a quick getaway for travelers heading to Philadelphia, Baltimore, or Washington, D.C. The vehicles are kept on-site, allowing for an efficient and quick pick-up process once the paperwork is complete.

The facility is committed to full accessibility, an important consideration for many users. The location provides:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

These features ensure that all customers, regardless of mobility requirements, can access the counter and vehicle fleet with ease and comfort. It's recommended to call ahead to ensure any specific accessibility needs regarding vehicle features are met for your rental period.

Services Offered

Avis Car Rental on South Chapel Street provides comprehensive rental services backed by the power of a global network, ensuring high standards for every transaction:

• Diverse Vehicle Fleet: They are a Car rental agency and Van rental agency, offering a vast selection from fuel-efficient economy and compact cars (like the Kia Rio or Toyota Corolla) to full-size sedans, various classes of SUVs (Intermediate, Standard, Premium), Minivans (like the Chrysler Pacifica for 7-passengers), and larger Passenger Vans (like 12- or 15-passenger models, which require advance booking).
• Flexible Payment Options: The location accepts both Credit cards and Debit cards. When using a debit card, customers should be aware that a credit check may be performed, and a higher authorization hold (deposit) may be required on the card before the rental is processed.
• Active Military and Veteran Discounts: Avis proudly offers special rates and discounts for Active military personnel, Veterans, National Guard, Reservists, and their families, often in partnership with programs like WeSalute+ (Veterans Advantage). This is a significant savings opportunity for the military community in Delaware.
• Avis Preferred Service: Customers can enroll in the Avis loyalty program for expedited service, including the ability to skip the counter and go straight to their vehicle, making the pick-up process even faster.
• Long-Term and One-Way Rentals: The branch facilitates both Long-Term Car Rental for monthly or extended needs, and One-Way Car Rental for customers who need to drop the vehicle at a different Avis location, which is convenient for cross-state or cross-country travel.
• Toll Payment Solutions: Avis offers an optional e-Toll service for use on Delaware's tolled roads (like I-95 and the Delaware Memorial Bridge), eliminating the need for cash and providing unlimited usage options for a flat daily or weekly fee.
• Optional Add-ons: Available for an extra charge, including child safety seats, GPS navigation, and various vehicle protection packages (Loss Damage Waiver, Liability Insurance Supplement, etc.).

Features / Highlights

The specific features and customer-reported highlights of the Avis Newark location enhance its standing as a top local rental choice:

• Outstanding Customer Service: As consistently mentioned in customer reviews, the personalized attention and staff willingness to go the extra mile—including thorough explanations and follow-up support—set this branch apart from automated experiences.
• Dedicated Military Savings: The availability of Active military discounts through official Avis programs demonstrates a commitment to providing value to service members and their families in the region.
• Van Rental Specialization: The dual designation as a Van rental agency is a major benefit for local organizations, University groups, and large families requiring 12- or 15-passenger vans for group travel or events.
• Accessibility Assurance: The presence of a Wheelchair accessible entrance and parking lot ensures that the location is equipped to comfortably serve the mobility needs of all customers.
• Strategic Location: Its proximity to I-95 and major Newark roadways makes it an optimal choice for fast access out of New Castle County for business or leisure travel.
• Well-Maintained, New Vehicles: Reviewers praise the vehicles for being well maintained, which means you get a modern, reliable, and clean car for your rental period, reducing the chance of unexpected issues on the road.

Contact Information

For reservations, inquiries about discounts, or to arrange a pick-up service, please use the following contact details for the Avis Car Rental location in Newark:

Address: 915 S Chapel St, Newark, DE 19713, USA

Phone: (302) 368-5950

Mobile Phone: +1 302-368-5950

What is Worth Choosing This Avis Location

The Avis Car Rental on South Chapel Street in Newark is exceptionally worth choosing for several key reasons that resonate with the needs of the Delaware community. If you prioritize peace of mind and exceptional value, this is your ideal choice. The highly-rated, personal customer service—with a team dedicated to clearly explaining the entire process and even following up to address questions—transforms a transactional rental into a supported travel experience.

Furthermore, this is the prime location if you are a military member or veteran looking for significant savings, as their established discount programs offer great value. If your needs involve transporting a large group, the confirmed specialization in Van rental makes them a reliable resource, whether for a University sports team, a church outing, or a major family reunion.

By combining the global resources and quality fleet of Avis with the friendly, accessible, and informative service of a great local team, this Newark branch provides a comprehensive, reliable, and highly recommended car and van rental solution for all of your mobility needs in New Castle County and beyond.

Avis Car Rental

915 S Chapel St, Newark, DE 19713, USA