Acts From The Heart LLC

- 13 S Market St, Smyrna, DE 19977

For many individuals and families in the Delaware region, particularly those in the Smyrna area and surrounding Kent County, securing safe, reliable, and compassionate transportation is a necessity, not a luxury. Acts From The Heart LLC is a specialized service provider that fills this critical need, offering professional non-emergency medical and special event transportation. While not a conventional 'car rental agency' that provides vehicles for self-drive, this service offers an indispensable form of specialized transportation, ensuring that community members can reach their essential destinations comfortably and on time.

Operating from a core philosophy of professional, attentive service, this agency focuses on providing transportation for individuals who require specialized assistance, including those who use wheelchairs, seniors, and patients with special needs. Their services are crucial for maintaining the health, social engagement, and independence of many local residents. The overwhelmingly positive customer feedback highlights the kindness, punctuality, and professionalism of their dedicated drivers, underscoring the high quality of care provided on every trip.

Acts From The Heart LLC's comprehensive list of transportation options goes far beyond simple point-to-point travel, acting as a vital link for medical care, special events, and daily living requirements across the Tri-state area.

The agency is conveniently situated in the Smyrna area, making it a central hub for coordinating transport services throughout Kent County and beyond. This accessibility is essential for a service focused on non-emergency mobility.

The address for the Acts From The Heart LLC operation is:

• 13 S Market St, Smyrna, DE 19977, USA

The location on South Market Street places the business within a well-known area of Smyrna, offering easy access for both dispatch and scheduling purposes. For customers arriving at the physical location, the agency demonstrates a key commitment to inclusivity:

• Wheelchair accessible parking lot

Acts From The Heart LLC is primarily classified as a Handicapped transportation service, which encompasses a wide array of specialized non-emergency transport and shuttle services for the community. Their service portfolio is extensive, covering essential medical and personal appointments, as well as important social gatherings.

Key transportation services include:

• Non-Emergency Medical Transportation (NEMT): Reliable transport for Doctors Appointments, Dialysis Appointment Transport, Eye Laser Centers, and general Transportation To Medical Appointments.
• Wheelchair Transport Services: Specialized vehicles and trained staff equipped for Wheelchair Transport Services, ensuring safe and comfortable travel for patients with mobility limitations.
• Senior and Special Needs Transport: Dedicated Senior Transport services for residents of Nursing Homes, Assisted Living Facilities, and Private Group Homes.
• Door-to-Door Service: Comprehensive Door Service and Door To Door assistance, meaning drivers provide personalized help from the starting point to the final destination, including Pick Up and Drop Off.
• Special Event and Personal Errands: Transportation for Family Events, Weddings, and Funerals, as well as for Treatment Programs, Drug Screen appointments, and essential errands like Grocery Store Transportation.
• Safety and Professionalism: All drivers are thoroughly screened, CPR trained, First Aid certified, and meet or exceed industry training requirements for safe and professional service delivery.
• Vehicle Maintenance: Ensures vehicle safety through regular Vehicle Inspections.

The quality of service at Acts From The Heart LLC is defined by its people and its commitment to comprehensive care, setting it apart in the Delaware transportation sector:

• Compassionate and Professional Staff: Drivers like Hank and Al are frequently praised in reviews for being outstanding, kind, respectful, and having great personalities, ensuring passengers are comfortable and on time.
• Punctuality and Flexibility: Customers highlight the reliable scheduling and the driver's flexibility, noting that they are consistently on time and willing to wait for necessary adjustments, which is crucial for medical appointments.
• Specialized Certifications: Staff are CPR certified, First Aid certified, and transportation certified, providing clients and their families with an added layer of security and assurance.
• Full Range of NEMT Services: The company covers almost every aspect of non-emergency transport, from highly specific needs like Dialysis Appointment Transport to personal events like Family Events and Weddings.
• Door-to-Door Care: The commitment to 'Door Service' means clients receive assistance beyond the curb, providing an essential service for seniors and disabled individuals that goes above and beyond a standard shuttle.
• Accessible Facility: The Wheelchair accessible parking lot demonstrates an upfront commitment to accessibility at their operational base.

To arrange a transportation service, check availability, or inquire about their Transportation Schedule, individuals can use the following details for Acts From The Heart LLC in Smyrna:

• Address: 13 S Market St, Smyrna, DE 19977, USA
• Phone: (302) 722-5127
• Mobile Phone: +1 302-722-5127

Acts From The Heart LLC is a superior choice for Delaware residents, particularly in the Smyrna and surrounding areas, who require specialized, non-emergency transportation. This service should be chosen over a traditional car rental agency when the primary need is assisted, safe, and professional transport, especially for medical, senior, or disabled individuals.

The core strength of this business is its commitment to compassionate, high-quality human service, as evidenced by the glowing customer reviews. The testimonials praising drivers like Hank and Al for their kindness, excellent driving, and reliability speak volumes. For a vulnerable population, having a driver who is respectful, patient, and flexible—even when the customer is "running behind"—is more valuable than a low fare.

Furthermore, the comprehensive range of services—covering everything from the critical Dialysis Appointment Transport and Non Emergency Medical Transportation to social occasions like Weddings and Funerals—makes them a holistic mobility provider. The company doesn't just offer a ride; they offer a support service. The staff being CPR and First Aid certified also provides a significant assurance of safety for clients with underlying health conditions.

While the company is not a car rental agency for self-driving, their role in providing specialized, reliable, and accessible transport is essential for the Delaware community. If your need is for a compassionate, door-to-door, scheduled transportation service where the safety and comfort of a senior or mobility-challenged loved one is the priority, Acts From The Heart LLC represents an exemplary choice. Their professionalism, combined with a genuine 'heart' for service, makes them a trusted resource in Kent County.

Acts From The Heart LLC

13 S Market St, Smyrna, DE 19977, USA