Avis Car Rental Introduce
For residents and businesses across the Main Line and greater Philadelphia area, Avis Car Rental in Bala Cynwyd, Pennsylvania, stands out as a reliable and high-volume location for both everyday vehicle rentals and specialized van needs. Situated strategically just across City Avenue from Philadelphia proper, this branch offers a comprehensive fleet designed to meet nearly any transportation requirement, from compact cars for city travel to large passenger vans for group outings or family vacations.
Operating as a full-service Car rental agency and a dedicated Van rental agency, the Bala Cynwyd Avis location is recognized for its convenience and professional operations. The team at this branch has earned a reputation among frequent renters for delivering consistent, courteous, and efficient service. As one highly satisfied customer, identified as "Dr. SW," noted, "I can confidently say this is hands-down the best rental car location in Philadelphia. I won’t go anywhere else." This sentiment highlights the local team's commitment to making the rental process—from swift pick-up to seamless drop-off—as hassle-free as possible for Pennsylvania commuters and travelers.
However, users should be aware of a common challenge in the rental industry, highlighted in other feedback, regarding policy adherence, particularly with after-hours returns and booking modifications. While the local staff is consistently praised for their professionalism and accommodation, customers must ensure they understand and follow all corporate policies, especially concerning return procedures and business hours, to avoid unexpected charges. Overall, for those prioritizing quick and reliable service in the suburbs of Philadelphia, especially those looking to utilize valuable discounts, this neighborhood Avis branch remains a highly-rated choice.
The Avis Car Rental office is conveniently located at 1 Belmont Ave, Bala Cynwyd, PA 19004, USA. This address is within the prominent GSB Building, a key landmark at the intersection of City Line Avenue and Belmont Avenue, making it exceptionally easy to locate for drivers coming from Philadelphia, Montgomery County, or Delaware County.
The location’s proximity to major highways, including the Schuylkill Expressway (I-76) and its connections to the Blue Route (I-476), provides quick access for customers traveling to or from suburban areas like King of Prussia, Norristown, and Villanova. For residents of the city and its immediate western suburbs, this is often a more accessible and less chaotic option than the airport rental counters.
Accessibility via public transportation is also a significant advantage for this neighborhood branch:
- SEPTA Bus Routes: Numerous SEPTA bus lines, including Routes 1, 44, and 65, have stops very close to the intersection of City Avenue and Belmont Avenue, often just a one-minute walk away from the GSB Building.
- SEPTA Regional Rail: The Bala Station on the Cynwyd Line and the Manayunk/Norristown Line (NOR) stops are within a short walk or quick ride, offering an excellent alternative for customers coming from Center City Philadelphia or points along the Main Line.
Furthermore, the facility is committed to ensuring a welcoming environment for all patrons by featuring essential physical accessibility resources:
- Wheelchair accessible entrance for easy entry into the GSB Building's ground-level rental counter.
- Wheelchair accessible parking lot to accommodate vehicles for customers with mobility needs.
The Avis Car Rental Bala Cynwyd branch provides a comprehensive suite of rental and customer services typical of a major, full-service agency, with a strong focus on convenience and a wide-ranging fleet.
- Diverse Vehicle Fleet: As a primary Car rental agency, the location offers standard vehicle classes, including:
- Economy, Compact, and Intermediate cars for fuel-efficient commuting or quick trips.
- Standard, Full-Size, Premium, and Luxury sedans for business travel and upscale outings.
- A wide selection of SUVs (Intermediate, Standard, and Full-Size, such as Toyota RAV4 or Ford Expedition) suitable for Pennsylvania family travel.
- Van and Specialty Vehicle Rentals: Operating as a dedicated Van rental agency, the branch typically stocks vehicles designed for larger groups or significant cargo capacity, which is essential for local movers, organizations, and large families:
- Minivans (e.g., Chrysler Pacifica) for up to seven passengers.
- 12- and 15-Passenger Vans (e.g., Ford Transit) for group transportation.
- Flexible Payment Options: To cater to a broad customer base, the agency accepts major payment methods, providing options beyond traditional credit lines:
- Credit cards (Visa, Mastercard, American Express, etc.) are accepted for seamless transactions.
- Debit cards are also accepted, though renters should be prepared for potential additional deposit and identification requirements typical of Avis debit card policies.
- Pick-up Service: Many neighborhood Avis locations, including this one, offer a complimentary pick-up service, adding a layer of convenience for local customers who need assistance getting to the rental counter. Customers are advised to call the location directly to confirm availability and schedule a pick-up.
The key highlights of the Bala Cynwyd Avis branch revolve around its convenience, service reputation, and special programs available to the community.
- Highly-Rated Local Service: The location boasts an exceptional reputation for customer-facing operations, with reviewers praising the "Professionalism, courtesy, and reliability" of the team. The reported ability of the staff to accommodate customer needs and ensure a smooth, efficient "in and out" process is a major draw for regular renters.
- Active Military Discounts: A significant feature is the provision of Active military discounts. Avis partners with programs like WeSalute (Veterans Advantage) to offer substantial savings—up to 35% off PAY NOW rates—to active-duty military, veterans, National Guard/Reservists, and their immediate families. This represents a valuable benefit for the large military and veteran community across Pennsylvania.
- Prime Suburban Location: Its placement at the GSB Building in Bala Cynwyd offers a non-airport rental solution that is often less expensive and less stressful. The location is ideal for residents of Lower Merion Township and those working in the City Avenue corridor.
- Excellent Physical Accessibility: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures the facility is easily usable by all members of the community, prioritizing convenience and inclusivity.
Customers located in Pennsylvania who wish to reserve a vehicle, confirm rental policies, or inquire about current inventory should use the following direct contact information. It is always recommended to call the branch directly for the most accurate information on availability and specific rates, especially when using discounts or a debit card.
- Physical Address: 1 Belmont Ave, Bala Cynwyd, PA 19004, USA (Located inside the GSB Building)
- Primary Phone: (610) 667-2191
- Mobile Phone / Direct Line: +1 610-667-2191
- Typical Hours of Operation (Call to confirm holiday hours):
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 12:00 PM (Noon)
- Sunday: 8:00 AM – 12:00 PM (Noon)
Please note: While the staff is praised for their service, customers must strictly adhere to the posted hours for vehicle returns, as after-hours drop-off procedures may not be officially supported, which can lead to complications and fees, as noted in some customer feedback.
The Avis Car Rental in Bala Cynwyd is an outstanding choice for the local Pennsylvania user due to its combination of exceptional customer service and logistical convenience. This branch is particularly worth choosing for two key customer segments:
First, for frequent business or local renters, the personalized experience and efficiency are unmatched, as evidenced by the high praise from customers who rent "twice a month." The team's proactive, "in and out without a hitch" process minimizes disruption to a busy schedule, a critical factor for professionals in the Philadelphia metro area.
Second, for U.S. Military personnel, veterans, and their families, the access to significant Active military discounts—potentially up to 35% off—through programs like WeSalute makes this location a highly economical and appreciative choice. This commitment to offering tangible savings to those who serve the country adds significant value.
In summary, while national corporate policies (such as those concerning after-hours returns and booking changes) require customer vigilance, the local Bala Cynwyd Avis team consistently delivers a superior, professional, and courteous experience that local users rely on for all their car and van rental needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Avis Car Rental Photos








Avis Car Rental Location
Avis Car Rental
1 Belmont Ave, Bala Cynwyd, PA 19004, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Horrible experience. I booked a 12-day rental through my Costco membership. 3 days before I was to return the car, I called customer service to extend the rental. The woman I spoke to gave me the new rate and said that I would receive an email confirmation. 6 days later, I received a text stating that the rental was 3 days overdue. I called to see what happened to the extension. They told me it was not extended, the weekend team could not make that change (the woman I talked to did not tell me that) and I had to do it in person. If I didn't, the car would be reported stolen. I left work early, went there in person, and completed that extension. The night before the rental agreement ended, I filled up the tank and returned the rental car at 8:30 pm. Avis was closed. I went inside the Belmont Apartment to ask where to drop off the keys. I was told by the man at the front desk to put the keys in the mailbox out in the parking lot. I did. The next morning I received a call from Avis asking where the keys were. I told him I put them in the box. He said, that was not their box and he would see if he could get the keys. A few days later my credit card was charged $450 for a missing key fee and gas. I was never told that I had to return the car during business hours or that I would be charged a missing key fee. If they didn't have the key, why would they charge me for gas? Avis's customer service is terrible. I would never recommend them!!
June 12 · Milisa WalkerAs someone who rents vehicles twice a month, I can confidently say this is hands-down the best rental car location in Philadelphia. I won’t go anywhere else.The Budget manager consistently greets me with a warm smile and a genuine willingness to accommodate my needs—no matter the circumstance. The entire process is smooth and efficient: I’m in and out without a hitch, and drop-off is just as seamless.Professionalism, courtesy, and reliability—this team delivers every time. Highly recommended. Dr. SW
September 17 · Dr. Sandi WilliamsI’ve been renting from the City Ave location for over six years and now my company uses Avis nationwide.. This is the only location I go to, and the service has always been outstanding.. The vehicles are always clean and well maintained.. Luke and his team has Always provide Outstanding Service; the wait is never long and the service is impeccable!! I truly appreciate the consistent level of Excellence provided by this team!!
August 25 · C BOur office—a team of medical professionals—has consistently rented vehicles from this location over the past two years. The manager, Shawn, provides outstanding customer service—truly the best we've experienced at any rental car facility.Wait times are minimal, typically no longer than five minutes, and the entire process is smooth and efficient. The team responsible for vehicle delivery is consistently courteous and professional, making every interaction a positive one. Highly recommend this location for reliable and exceptional service.
September 17 · BOSS WOMENMan I love this Avis. We’ve used this location for a little over 3 years now and Luke has always been our main POC to book for our company. We love them man. It’s always smooth, they always accommodate us. We even use them for personal use. So thank you Luke and your team for always giving us A1 service. 💪🏽💪🏽
September 09 · Synergy Towing
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