Enterprise Rent-A-Car Introduce
Introduction / Overview: Your Reliable Neighborhood Vehicle Source in Philly
For Philadelphia residents, and especially the Germantown community, convenient and reliable transportation solutions are paramount. Enterprise Rent-A-Car at 217 W Chelten Ave offers exactly this, standing as a trusted local Car Rental Agency and Van Rental Agency. This location is dedicated to serving the diverse needs of users across Pennsylvania, whether you require a compact car for navigating city traffic, a rugged SUV for a weekend getaway to the Poconos, or a passenger van for family travel across the state. The brand is globally recognized, but this specific branch focuses on providing the personalized, friendly service that neighborhood customers appreciate.
Notably, this local Enterprise branch proudly identifies as a women-owned business, bringing a distinct and supportive approach to customer service in the Germantown area. They maintain a commitment to high-quality standards, ensuring their rental vehicles are clean, well-maintained, and ready for your Pennsylvania journey. From insurance replacements to weekend rentals, the team here aims to simplify the process, offering transparency and professional assistance with every transaction.
Location and Accessibility: The Hub of Germantown on W Chelten Ave
The Enterprise Rent-A-Car branch is centrally located at 217 W Chelten Ave # 233, Philadelphia, PA 19144, USA. This address positions the facility right in the heart of the historic Germantown neighborhood, making it a highly accessible location for a significant portion of Northwest Philadelphia. Its proximity to major thoroughfares ensures that residents from nearby Mount Airy, Olney, and Roxborough can easily reach the branch.
Accessibility is a key focus for this location. The facility features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the local community. While many city residents rely on public transit, having a physical location that is easy to drive to and navigate once there is a significant advantage. It is always recommended that local users call ahead during business hours to ensure a seamless experience for vehicle pickup.
Services Offered (A Fleet Tailored for the Keystone State)
Enterprise Rent-A-Car's reputation is built on offering a wide range of vehicles, and the Germantown branch adheres to this standard, providing options for virtually every occasion. As a dual Car Rental Agency and Van Rental Agency, their offerings include:
- Comprehensive Car Classes: A selection of vehicles from Economy and Compact cars, ideal for urban commuting and maximizing fuel efficiency, up to Full-Size and Premium Sedans for business travel and extended comfort.
- SUV and Crossover Rentals: A variety of Sport Utility Vehicles, from Intermediate SUVs to Full-Size and even Premium SUV models, perfect for weekend trips, family outings, and navigating varied Pennsylvania weather conditions.
- Van Rentals: A robust offering of Minivans (often 7-passenger) and Passenger Vans (up to 12 or 15 passengers) to accommodate large groups, sports teams, and big family vacations, particularly useful for trips to Hersheypark or across the Poconos.
- Pickup Trucks and Cargo Vans: Although specialty vehicles, Enterprise generally offers trucks and cargo vans for DIY projects, light moving, and transporting equipment, catering to the needs of the local community and small businesses.
- One-Way Rentals: Flexibility for customers needing to travel out of the Philadelphia area and drop off the vehicle at another Enterprise location across the U.S. or even into Canada (with restrictions).
- Rental for Official Business: Providing vehicles for replacement needs (such as insurance claims) or for corporate and government official travel.
Features / Highlights (Value, Convenience, and Community Support)
The Enterprise branch on W Chelten Ave differentiates itself through a combination of customer-focused policies and business characteristics:
- Women-Owned Business: Proudly identified as a women-owned enterprise, supporting local economic diversity and potentially offering a distinct customer experience.
- Active Military Discounts: A valuable perk for our service members, offering discounts for both official government business travel and personal leisure trips. Active duty military and veterans should inquire about applicable rates, fee waivers (like the young driver fee), and necessary identification.
- Multiple Payment Options: Accepting various payment methods, including all major Credit cards, Debit cards (with specific rental requirements), and modern NFC mobile payments for a quick, hassle-free checkout experience.
- Accessibility: Full Wheelchair accessibility, including the entrance and parking lot, ensuring inclusive service for all customers.
- After-Hours Drop-Off: While official after-hours service is generally not available, customers should inquire about the standard process for safe vehicle returns outside of operating hours.
- Supplemental Coverage Options: Offering optional protection products like Damage Waiver (DW), Supplemental Liability Protection (SLP), and Personal Effects Coverage (PEC) for peace of mind while driving across Pennsylvania and beyond.
Contact Information (Philadelphia Germantown Branch Details)
To confirm availability, discuss reservation details, or get directions to the facility, please use the contact information below:
Address: 217 W Chelten Ave # 233, Philadelphia, PA 19144, USA
Phone: (215) 844-8122
Mobile Phone: +1 215-844-8122
The branch operates on consistent weekday hours, generally with limited Saturday availability and often being closed on Sunday. It is highly recommended to call the listed number to verify the current operating hours, especially before planning a weekend pick-up or drop-off.
What is Worth Choosing the Germantown Enterprise Location
For Pennsylvania users, particularly those in the Philadelphia metro area, choosing this Enterprise Rent-A-Car location offers a compelling mix of local convenience and enterprise-level reliability. The dedicated team, exemplified by positive customer feedback regarding associates like Aldo and Kody, provides friendly, patient, and professional service—a major benefit when navigating the complexities of rental agreements. The commitment to a clean and well-maintained fleet ensures that your vehicle will be road-ready for any destination, from a Delaware River Valley scenic drive to a business meeting downtown.
Furthermore, the significant features of this branch—being a women-owned business, offering essential Active military discounts, and ensuring physical accessibility—reflect a genuine investment in the community and its diverse populace. While one customer review pointed to potential issues with reservation management and fleet availability (a risk inherent to all high-demand rental agencies), this underscores the vital importance of confirming your reservation multiple times. Choosing this branch means supporting a local, community-focused business while benefiting from the extensive resources and vehicle selection of a premier global rental company. Whether you need a simple sedan or a large van, this Germantown location strives to be your first and best choice for mobility in Philadelphia.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
217 W Chelten Ave # 233, Philadelphia, PA 19144, USA
Enterprise Rent-A-Car Reviews
pricenameinsurancerespectemployeescallsalesSUVmatteroffice
★ 5★ 4★ 3★ 2★ 1Gave away the van at the request of the manager for 3 different reasons. 1. Multiple request with different first name, same last name. 2. Incorrect phone number (a number not even close the one the original order). 3. Mini van fleet had a mass recall.So they merged all the orders and now the family vacation is off to a horrid start. We will now be crammed into a mid size suv instead of a van with no discounted rate for the suv because of errors not on our part. The people inside were okay but if this is truly the manager making that call renter beware. They will bait and switch and assume no fault. Likely to give it to the another customer for a higher rate. Confirm multiple times ahead of the pick up time/day before coming.
August 09 · Barron PEnterprise Rental on W. Chelten Avenue was a seamless experience. The sales associates, Aldo and Kody were friendly, patient and professional, answered questions and gave good information. The vehicle was clean and in excellent condition.
May 08 · Donna “LaQueen” HollandThe experience was good. I do miss the old staff. They were very friendly and their body language made them approachable. Especially if you are already dealing with an accident
May 02 · Travel ConciergeLove renting from here. Customer service is great speedy process not a long wait time pick up and drop off is a breeze Kody/both the agents are very helpful and thorough. We will definitely be back to rent for our summer travels.
March 23 · RayMy experience with Enterprise Car Rental on Chelten Avenue was very positive. The vehicle I received was in excellent condition and thoroughly clean, making for a pleasant ride. The staff were all professionals who provided exceptional assistance. They kept me updated about my rental extensions and any price changes. A noteworthy convenience was that they offered to pick me up from my home. I rate the W. Chelten Ave. Enterprise five stars and would highly recommend this location.
January 18 · D.T.I-B (Pharaoh)
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