Hertz Car Rental - Philadelphia Amtrak Station - Market Street Introduce
For travelers arriving in Philadelphia by rail or local residents needing a reliable vehicle to explore the wider Pennsylvania region, the Hertz Car Rental location at the Philadelphia Amtrak Station on Market Street offers an exceptionally convenient and well-connected service point. Situated right in the heart of the city’s transportation hub, this agency is a dedicated Car Rental Agency specializing in seamlessly transitioning customers from train travel or urban living to comfortable, independent road travel. Whether your destination is the historic suburbs of Chester County, the stunning Poconos Mountains, or a business meeting across the state, this Hertz branch is your professional starting line.
Hertz is globally recognized as a premium brand in the vehicle rental industry, known for its extensive, modern fleet and commitment to customer service. The Philadelphia Amtrak Station branch lives up to this reputation, offering a high-quality selection of cars ranging from fuel-efficient compacts—perfect for navigating the city grid—to spacious SUVs and specialty vehicles for family trips or major hauls. This location’s prime position at 2951 Market Street makes it an invaluable resource for both commuters traveling into the city and Philadelphia locals who prefer not to use the bustling airport location.
One of the standout aspects of this specific agency is its focus on modern, customer-friendly policies and accessibility. The facility offers on-site services, accepts a variety of payment options including Credit Cards, Debit Cards, and NFC mobile payments, and importantly, proudly provides discounts for active military personnel, recognizing their service. Furthermore, the provision of a wheelchair accessible entrance and parking lot ensures that the services are available to all members of the Pennsylvania community, highlighting a commitment to inclusive service.
This article provides a comprehensive, factual overview of the Hertz Car Rental agency at the Philadelphia Amtrak Station, detailing its prime location, the range of services available, and the special features that make it a compelling choice for your next rental requirement in the Keystone State.
The Hertz Car Rental agency at 2951 Market Street, situated within the dynamic Philadelphia Amtrak Station complex (often referred to as 30th Street Station), serves as a crucial transit point for travelers. For anyone arriving via Amtrak, SEPTA, or seeking a rental car near the central business district and University City, this location offers unparalleled accessibility and convenience. As an established Car Rental Agency, it maintains the rigorous standards of the Hertz brand, ensuring that every vehicle is clean, well-maintained, and ready for the roads of Pennsylvania.
The typical fleet at a major city and rail station location is broad, ensuring most needs are met. Customers can expect a selection that often includes compact and economy cars (e.g., Mazda 3 or similar), standard and full-size sedans for greater comfort, and a variety of SUVs and minivans, which are often preferred for family travel across Pennsylvania. The agency's commitment to "Onsite services" means that the full rental process—from key pickup to vehicle return—is managed right at the station, minimizing complexity and maximizing efficiency for the busy traveler.
Local users in Pennsylvania appreciate the agency’s flexible payment options. The acceptance of not just Credit Cards, but also Debit Cards and modern NFC mobile payments, makes the transaction process adaptable to various customer preferences. It is important for debit card users to contact the branch or check the corporate policy for any specific requirements, such as pre-authorization amounts or restrictions on certain vehicle classes, to ensure a smooth pickup experience. The overall tone of the operation is professional and efficient, as noted in customer reviews that highlight quick check-in times and friendly staff service.
The strategic placement of this Hertz branch is its most significant asset for Pennsylvania users. The address is:
2951 Market St, Philadelphia, PA 19104, USA
This location is physically situated within or immediately adjacent to the Philadelphia Amtrak Station (William H. Gray III 30th Street Station), placing it at a nexus of travel routes, including I-76 (Schuylkill Expressway) and I-676 (Vine Street Expressway), allowing for quick entry and exit from the city. This immediate proximity to major highways is a tremendous benefit for renters who need to depart Philadelphia quickly for locations such as Harrisburg, Pittsburgh, or the Jersey Shore.
The accessibility features of the facility are designed to accommodate all customers:
- Wheelchair Accessible Entrance: Ensures that all customers, including those arriving by train with mobility limitations, can easily access the rental counter and services.
- Wheelchair Accessible Parking Lot: Provides designated and easily reachable parking spaces for personal vehicles being left behind or for the temporary staging of the rental fleet.
- Train Station Integration: The location's integration with the Amtrak station eliminates the need for separate shuttles or long walks, making it a truly 'onsite' service for rail travelers.
Operating hours for this station-based location are typically structured to cover the main flow of commuter and intercity traffic. Current hours are generally Monday through Friday from 8:00 am to 6:00 pm, Saturday from 9:00 am to 2:30 pm, and Sunday from 9:00 am to 12:00 pm. However, Pennsylvania users are strongly advised to confirm these hours by phone for their specific reservation, especially around holidays or for late-day returns.
Hertz Car Rental at the Philadelphia Amtrak Station provides a comprehensive array of services and rental options to cater to various Pennsylvania travel needs:
- Onsite Services: The full rental transaction, including check-in, paperwork, and vehicle pickup/return, is managed directly at the 2951 Market Street facility, offering maximum convenience for travelers using the train station.
- Full Fleet Access: Access to Hertz’s diverse fleet, including standard car groups (Compact, Intermediate, Full-Size), SUVs (small to large), Minivans, and often specialty collections, depending on availability.
- Flexible Payment Options: Acceptance of major Credit Cards, Debit Cards (subject to specific rental policies and requirements for pre-authorization and vehicle class), and modern NFC mobile payments for a quick, contactless checkout.
- One-Way Rentals: Availability of one-way rental options, allowing customers to pick up a vehicle in Philadelphia and return it to another major Hertz location across Pennsylvania or the United States.
- Optional Equipment: Availability of supplementary items such as NeverLost® GPS navigation systems, child safety seats, and various protection packages (e.g., Loss Damage Waiver or Liability Insurance Supplement).
- Hertz Gold Plus Rewards Program: Enrollment and service for the loyalty program, which allows members to skip the counter and proceed directly to their car, offering an expedited service that is valuable for frequent commuters and business travelers.
- Insurance Products: Offering various optional insurance and protection products to provide peace of mind while driving through Pennsylvania.
This specific Hertz location distinguishes itself with several key highlights that enhance the rental experience for local Pennsylvania users and visitors alike:
- Active Military Discounts: A notable feature is the proud offering of discounts for active military personnel, which is a significant value-add and a mark of appreciation for those serving. This typically applies to both official and leisure travel and details should be confirmed at the counter.
- Superior Accessibility: With a Wheelchair Accessible Entrance and a dedicated Wheelchair Accessible Parking Lot, the location ensures that the rental process is physically accessible for all customers, reinforcing its role as a welcoming public service point.
- Transit-Oriented Location: Its integration into the Philadelphia Amtrak Station’s infrastructure provides a seamless connection for those arriving by rail from locations like New York, Washington D.C., or Pittsburgh, making it a highly efficient choice.
- Debit Card Acceptance: The acceptance of Debit Cards for payment offers flexibility, particularly for those who prefer not to use credit for their travel expenses, though renters should confirm the specific requirements and deposit policy beforehand.
- Modern Payment Technology: The ability to use NFC Mobile Payments (such as Apple Pay or Google Pay) speeds up the counter transaction, catering to customers who rely on fast, contactless methods.
- Positive Local Service: As evidenced by recent customer reviews, the branch prides itself on providing friendly, quick, and hassle-free service, particularly for local users who come in with a clear, professional approach.
For all reservation inquiries, confirmation of specific vehicle models, debit card policies, or current operating hours, customers are encouraged to contact the Hertz Car Rental at the Philadelphia Amtrak Station directly.
Address: 2951 Market St, Philadelphia, PA 19104, USA
Phone: (215) 492-2958
Mobile Phone: +1 215-492-2958
For any traveler in Pennsylvania, whether a Philadelphia resident or an out-of-state visitor arriving by rail, the Hertz Car Rental at the Amtrak Station on Market Street stands out as a highly advantageous choice. The primary benefit lies in its unbeatable location—the immediate proximity to 30th Street Station and major highways streamlines your travel plan, eliminating the need for extra transfers and saving valuable time. For the business professional, this is critical; for the family on vacation, it is a welcome relief.
Beyond location, choosing this Hertz branch means benefiting from the brand's commitment to quality and flexibility. The offering of Active Military Discounts is a tangible benefit that shows genuine appreciation for service. Furthermore, the modern payment options, including the acceptance of Debit Cards and NFC mobile payments, ensure that a wide range of customers can secure their rental with ease. The commitment to accessibility, evidenced by the wheelchair accessible features, demonstrates a thoughtful and inclusive approach to customer service. By choosing this location, you are not just renting a car; you are opting for a premium, convenient, and accessible service that ensures a smooth start to your journey across Pennsylvania, backed by a world-class fleet and a professional local team.
Hertz Car Rental - Philadelphia Amtrak Station - Market Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Philadelphia Amtrak Station - Market Street Photos










Hertz Car Rental - Philadelphia Amtrak Station - Market Street Location
Hertz Car Rental - Philadelphia Amtrak Station - Market Street
2951 Market St, Philadelphia, PA 19104, USA
Hertz Car Rental - Philadelphia Amtrak Station - Market Street Reviews
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★ 5★ 4★ 3★ 2★ 1I was a little nervous given all of the poor reviews on here, but my pick up experience was excellent! All 3 staff members at the desk were very kind. The woman in the middle that helped me was really sweet and funny. My check in went very smooth, I picked up on a Friday afternoon and from check in to driving out of the station took less than 20 minutes. Maybe non locals gave the poor reviews? Come in chill and not on no bs and you will get the best service! Thanks again
July 25 · B KMy kids and I just picked up our rental car. The man at the counter was welcoming, helpful and chill. He made the rental experience easy! I hope you all get his service as I imagine the reviews will get better for this place.
July 05 · Tim SteadmanRented a 7-seater for a funeral, upon arrival was told there weren’t any 7-seat vehicles left. I asked for a reduced price because what they were giving me (5 seats for 6 adults) was not what I asked for. I was told there was nothing they could do but take off the insurance charge, which just meant I wouldn’t have insurance. They sent me to Philly airport to see if they could do an exchange, they did not have the stock either and told me I could not change the rental rate until I returned the car. When I returned the car, I was told I couldn’t get a reduced rate unless I asked when I picked it up.
May 17 · Zoë DostalI was scheduled to pick up my rental vehicle from the Hertz Philadelphia 30th street Amtrak location. Upon arrival I presented my temporary drivers license plus physical license and an additional form of identification (US Passport Card).As a Presidents Circle status member, I was shocked at the way I was treated nor was there any assistance offered to remedy this issue despite my valid documents being well within the policy standards.I instead approached the National Rental Car counter who helped me immediately without any issues however I had to pay double the rate. It was such an embarrassing ordeal seeing that Hertz as my preferred rental service was so disappointing and unprofessional.That location is by far one of the worst and the customer service is truly below the standard of what I expect from a renowned business such as Hertz. This was more than an inconvenience, it could have legal implications especially as they circumvent their posted policies and create their own.They also charged me for a vehicle I never received and have not initiated a refund or contacted me via email even after I’ve sent them 2 correspondences. I HATE THIS FOR US.
April 27 · Edward WatkinsThe 2 stars in the reviews is definitely accurate! I highly recommend not booking with this Hertz! To begin they do not answer the phone, I tried calling for days with no response. The lady at the front desk seemed so satisfied with not helping, and us not getting a car. Was very rude, nasty, and arrogant and seemed to make up her own rules. Wasn’t able to pick up a car, and she wouldn’t even help us rebook. She gave me a hertz number to call and told me to call them. When I called the number they actually wanted to speak with her, they told her to give us a car and she began to get smart with them and still refused. A very unpleasant experience! You guys need to do better with customer service, and treating your customers better.
March 16 · Janet Williams
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