Avis Car Rental Introduce
For residents and visitors in Massachusetts seeking a dependable and hassle-free vehicle rental experience, the Avis Car Rental location in Woburn stands out as a top local choice. Situated conveniently just north of Boston, this rental agency provides a comprehensive fleet of vehicles and customer-focused services that cater to everything from quick local trips and family vacations to business travel and temporary vehicle needs. When you need reliable transportation without the congestion of an airport hub, the Woburn location of Avis offers a streamlined alternative coupled with excellent, personalized service.
This dedicated car and van rental agency aims to make the process of securing a quality vehicle as smooth as possible. Known for their professionalism and commitment to customer satisfaction, the local team at the Woburn facility strives to ensure every renter finds the perfect car for their journey across the Bay State and beyond. Whether you're planning a weekend getaway to Cape Cod, commuting for work in the greater Boston area, or simply need a temporary replacement vehicle, Avis Car Rental in Woburn is well-equipped to meet your transportation requirements. Their dedication to quality vehicles and clear-cut rental terms makes them a favorite among local Massachusetts customers.
Location and Accessibility
The Avis Car Rental agency is strategically located at **45 Commerce Way, Woburn, MA 01801, USA**. This address places the facility in a highly accessible commercial area of Woburn, which is a significant advantage for customers coming from various points in Middlesex County and the North Shore. Unlike the more congested airport locations, this site is situated right off major thoroughfares, making pickup and drop-off significantly easier for local users. General directions indicate that the office is easily found on Commerce Way near Cabot Road, about a half-mile away from the popular Woburn Mall Shopping Center, providing a convenient landmark for navigation.
The excellent accessibility is often highlighted by local customers who prefer a non-airport rental experience. The ability to avoid heavy airport traffic and shuttle services contributes to a faster and more pleasant rental transaction. For those prioritizing convenience and a direct route, the Woburn location proves to be a practical alternative to the Logan International Airport (BOS) options in Boston. The location is also mindful of varying customer needs, offering specific accessibility provisions, which include a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**.
The operating hours for the Woburn location typically accommodate the needs of both business and leisure travelers:
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: 8:00 AM – 1:00 PM
Services Offered
As a full-service car and van rental agency, the Avis location in Woburn offers a robust selection of rental solutions designed for a wide range of uses, from personal errands to large-group travel. Their comprehensive offerings and flexible policies are geared toward making the rental process efficient.
- Diverse Car Rental Fleet: Including economy, compact, intermediate, standard, and full-size sedans for everyday use, road trips, and fuel efficiency.
- Specialty Vehicle Rental: Options often include SUVs (Intermediate, Standard, Full-Size, Premium), luxury cars, convertibles, and specialty vehicles from the Avis Signature Series.
- Van Rental Agency Services: Specializing in van and larger vehicle rentals, including minivans (7-passenger) and full-size passenger vans (such as 12-passenger or 15-passenger vans), ideal for group travel, sports teams, or large family outings.
- Pickup Truck Rental: Availability of pickup trucks for utility and hauling needs.
- Short-Term and Long-Term Rental: Catering to rental periods from a single day up to monthly and longer-term options.
- One-Way Rentals: The flexibility to drop off the vehicle at a different Avis location (fees and terms may apply).
- Protections and Coverages: Various options for Loss Damage Waiver (LDW) and Roadside Assistance to protect against unforeseen incidents during the rental period.
- Optional Extras: Availability of add-ons such as GPS navigation systems, child safety seats (car seats and booster seats), and e-Toll services to make driving on Massachusetts toll roads seamless.
Features / Highlights
The Woburn Avis branch distinguishes itself through several key features that benefit the local customer base, as well as those visiting the region. These attributes reflect a commitment to broad accessibility and customer value, providing an inclusive and competitive service model.
- Active Military Discounts: Acknowledging and supporting service members with specialized discounts on rental rates.
- Accessibility Features: The facility provides a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, ensuring convenient access for all customers.
- Multiple Payment Options: Flexibility in transactions is offered by accepting **Credit cards**, **Debit cards**, and modern **NFC mobile payments**.
- High Customer Service Ratings: The location is consistently praised in reviews for its "extremely nice people," "great customer service," and for staff who "explained everything extremely thorough" and made complex transitions "very simple to do."
- Convenient Non-Airport Location: The Woburn address is repeatedly cited by customers as being "so much more convenient than the airport here," saving time and stress associated with airport congestion.
- Efficient Service: Customers note the quick and "hassle-free" process for vehicle swaps and check-out, with staff being described as "friendly and efficient."
- Diverse Fleet Selection: Customers have access to a great selection of cars and vans to suit various needs and preferences.
Contact Information
For reservations, inquiries about the fleet, or to arrange for the complimentary local pick-up service, customers in Massachusetts can easily reach the Avis Car Rental Woburn team:
- Address: 45 Commerce Way, Woburn, MA 01801, USA
- Phone: (781) 933-4951
- Mobile Phone (Direct Line): +1 781-933-4951
What is Worth Choosing
For anyone in the Massachusetts region, choosing the Avis Car Rental in Woburn is a decision that prioritizes comfort, convenience, and superior customer care. What truly makes this specific branch stand out is the overwhelmingly positive customer experience. Reviews consistently emphasize the human element—the staff’s professionalism, efficiency, and friendliness—which makes the rental process a genuinely five-star experience, as noted by numerous patrons. The local nature of the business, combined with the resources of a major national brand, means you benefit from both a personal touch and a large, modern fleet.
For Boston-area residents or short-term visitors, the ease of access to the Woburn location is a key benefit, allowing you to bypass the long lines and logistical headaches often associated with airport car rentals. The practical location, just a short drive from key highways, means you can get on the road faster. Furthermore, the agency's commitment to accessibility, demonstrated by their wheelchair-friendly facilities and special offers like active military discounts, showcases an operation that genuinely cares about serving a diverse community.
The blend of a diverse, reliable fleet, ranging from fuel-efficient cars for city driving to large vans for group transport, coupled with streamlined, professional service, provides compelling reasons to select Avis Car Rental in Woburn for your next travel or utility need in Massachusetts. It is a highly recommended option for a quick, efficient, and pleasant rental transaction in the greater Boston area.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos



Avis Car Rental Location
Avis Car Rental
45 Commerce Way, Woburn, MA 01801, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Extremely nice people, great customer service, one of the most convenient locations I've ever experienced.It was difficult for customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they would explained everything extremely thorough.Customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they explained everything extremely thorough.It's so much more convenient than the airport here. Great people, make sure you acknowledge the John Belushi cool t-shirt!
May 09 · Steve Find MeI had an excellent experience with Avis/Budget Car Rental in Woburn! I needed to swap out my car, and they made the process incredibly quick and hassle-free. The staff was friendly and efficient, getting me into a new vehicle in no time. The customer service was top-notch, and I appreciated how smoothly everything went. The location is convenient, and the selection of cars is great. I highly recommend this rental service if you're in need of a car—definitely a five-star experience!
November 01 · Marcos CabralThis rental was complete garbage. I waited in line at the airport for 1 hour and 15 minutes. I had already booked and pre-paid online and still had to wait. Once I finally got to the counter it took another 10 minutes. I was told they didn’t have any cars ready, and I could either take a dirty car that hadn’t been cleaned or have no car. Staff was not polite. The car had dirt, crumbs and trash on the inside and bird crap on the outside. There was less than a quarter tank of gas and a tire had a leak. Every day we had to put air in the tire to avoid having a flat and we never really felt safe driving this rental. When we returned the car nobody cared about this and nobody was accountable for this substandard service. Avis has not been willing to compensate us for this regrettable rental experience and we will avoid them for any future rental needs.
October 03 · Traver JonesDo not rent from this location until management hires and trains additional resources. With only one person working the desk, It takes forever to pickup a vehicle (or just to return) and with only vehicle runner/washer it jams it up even more so. This is not a knock on the staff there; the woman workng the desk/counter could not have been any more efficient, pleasant, or have a more positive attitude - It's the staffing and managements lack of caring to hire/train sufficient resources. My vehicle smelled like smoke, still had dirt on the interior floor, and straw wrappers everywhere. My attempt to rent from here locally vs. at the airport, thinking it would be faster and with at least equivalent cars, was completely flawed.
July 08 · Ian RI rented a car for 3 days. I picked up the car late in the day shortly before close and went home to find out the back seat is entirely marked with dog paws and dirt. No big deal, I cleaned it with some good cleaners and it was good as new. We started our trip early next morning and about 30 minutes in I noticed the brakes on the car are not good. They do make the car stop, but they make noise and they feel worn. I felt that sometimes the car took longer to stop. This is a safety hazard and I had my family in this car for three days. I was stressed out by the condition of this car. When I mentioned both issues to the person checked my car at return, she said “sorry about that!” and that no one complained about the brakes so she didn’t know. She looked at her computer and mumbled “3 thousand, yeah, it is old” and then apologized again. She never asked about safety or checked if I had any issues in the first place.
April 22 · ESSAM THABET
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