Avis Car Rental Introduce
Avis Car Rental, located conveniently on East Washington Avenue in Madison, Wisconsin, serves as a vital resource for both local residents and visitors needing reliable, quality transportation. As a well-established name in the global car rental industry, this downtown Madison branch offers the benefits of a large fleet—ranging from economical sedans for city travel to spacious vans for group excursions—combined with personalized, neighborhood service. The location aims to meet a variety of needs, whether you're looking for a vehicle for a weekend getaway, an extended business trip across the Badger State, or a comfortable car while your personal vehicle is in the shop.
The professional team at the East Washington Avenue office is dedicated to providing a smooth and efficient rental experience. They focus on quick pick-up and drop-off processes, which is a major benefit for busy Wisconsin users. Known for maintaining a fleet of clean and relatively new vehicles, they strive to ensure that every customer drives away with a positive experience. Beyond standard car rental services, this specific branch provides key features that cater to the unique demands of the Madison community, including flexible payment methods and critical accessibility options. It is always recommended to check the current operating hours, especially considering their scheduled lunch break and the availability of their key drop service for after-hours returns.
Strategically positioned near the heart of downtown Madison, the Avis Car Rental location is easily reachable from major city arteries, ensuring a smooth start to your journey.
Address: 1136 E Washington Ave, Madison, WI 53703, USA
The East Washington Avenue address places it a short distance from Madison's core business district, the State Capitol, and the University of Wisconsin–Madison campus. For customers relying on public transit, the location is highly accessible, with a short walk to the closest bus stops. This convenience is particularly valuable for those who arrive in the city via bus or train and need a car rental to continue their travel. The neighborhood is noted for being well-lit, providing a sense of safety and security, even during evening hours.
A critical aspect of this location is its dedication to physical accessibility. The facility is equipped with both a wheelchair accessible entrance and a wheelchair accessible parking lot. These features ensure that the location can comfortably serve all members of the Wisconsin community, aligning with a commitment to comprehensive customer service.
As both a car rental agency and a van rental agency, Avis on East Washington Avenue offers a comprehensive suite of rental and convenience services tailored to the Wisconsin traveler.
- Diverse Vehicle Fleet: Offers a wide selection of vehicles, typically including economy cars (like a Kia Rio or similar), compact cars (Kia Soul or similar), intermediate and full-size sedans (Toyota Corolla, Toyota Camry or similar), and a variety of SUVs (Toyota Rav4, Ford Edge or similar).
- Extensive Van Rental Options: Specializes in van rentals, which includes minivans (for families and smaller groups), 12-passenger vans (Ford Transit or similar), and 15-passenger vans (Chevrolet Express or similar), making it an ideal choice for large groups, university events, or team travel across Wisconsin.
- Flexible Payment Options: Accepts major credit cards and debit cards for rental transactions. It is important for local users utilizing a debit card to be aware that a credit check may be required as part of the location's policy before a rental can be finalized.
- After-Hours Drop-Off: Provides a convenient after-hours key drop service, allowing customers to return vehicles outside of standard business hours, which is a major advantage for early morning departures or late-night returns.
- One-Way Rentals: As a national brand, one-way rentals are generally available, allowing customers to pick up a car in Madison and drop it off at another Avis location, which is ideal for road trips or moving within the state or across the country.
- Access to Avis Preferred Service: Customers can sign up for the loyalty program, which often enables them to skip the counter and proceed directly to their clean vehicle, saving valuable time.
The Avis Car Rental on East Washington Ave stands out due to several key customer-centric features and policies that appeal directly to the needs of the Wisconsin populace.
- Active Military Discounts: A significant highlight is the availability of discounts specifically for active military personnel and their families. This is a valuable benefit for members of the armed forces based in or traveling through the region.
- Comprehensive Accessibility: The provision of both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot demonstrates an ongoing commitment to serving all customers in the community, ensuring ease of access from arrival to departure.
- Prime Downtown Location: Its placement in downtown Madison with easy access to public transportation and well-lit surroundings makes it a preferred choice for customers staying in the downtown area or those without personal transportation to reach the facility.
- Customer-Friendly Staff: Numerous customer accounts highlight the presence of friendly, professional, and familiar staff, suggesting a high level of customer loyalty and a personable rental experience that goes beyond a transactional service.
- Reliable Fleet Condition: The vehicles, while not always luxurious, are consistently reported as being clean and in relatively new condition, ensuring that the primary goal of a car rental—safe and reliable transportation—is met.
- Convenient After-Hours Return: The key drop system simplifies the return process, providing the necessary flexibility for travelers whose schedule may not align with the office's operating hours. Customers are reminded to be mindful of the scheduled lunch break, which may temporarily impact counter services.
For current rates, availability, or to confirm the specific requirements for using a debit card, customers should contact the Madison branch directly.
Address: 1136 E Washington Ave, Madison, WI 53703, USA
Phone (Main Line): (608) 251-1717
Mobile Phone: +1 608-251-1717
The staff is available during operating hours, which, as a neighborhood location, may differ from airport branches and often include a mid-day closure for a lunch break. Calling ahead is the best way to ensure a smooth and timely experience.
The Avis Car Rental location on East Washington Avenue is an excellent choice for a specific profile of customer in the Madison, Wisconsin area. It is particularly worthwhile for those who value convenience, professional service, and a reliable fleet. The downtown location is unmatched for individuals staying in or conducting business near the city center, offering easy access that avoids the need for a trip out to the airport.
The availability of large-capacity van rentals—up to 15 passengers—is a compelling reason for local organizations, schools, or large families to choose this branch. Furthermore, the explicit provision of an active military discount, coupled with the wheelchair accessible features, highlights a community-focused operation that values and accommodates diverse clientele. While all national rental agencies have corporate policies, such as the strict enforcement of credit checks for debit card users, the local staff at this Avis branch is frequently praised for their personal and friendly approach, making the rental process as pleasant as possible. For a combination of an accessible location, a broad vehicle selection, and a commitment to serving Wisconsin's military community, this Avis location is a highly recommended and reliable option.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
1136 E Washington Ave, Madison, WI 53703, USA
Avis Car Rental Reviews
officequestionsprepaidpickupprice
★ 5★ 4★ 3★ 2★ 1While I've previously felt nothing but complimentary about this location, that has changed. Unlike every other car rental agency in Madison, for some reason this location will not accept Chime credit cards. Its not a prepaid card, its an actual credit card with a limit and yet it is not accepted here. I used to be a loyal renter. For years i have rented from this place and only this place at least two weekends every month. But despite being a unwavering customer, I am no longer able to be so anymore. I will admit it makes me sad as I have been renting here for so long that I have developed a repertoire with the staff that is more like a friendship and they do have some great people working here. I don't understand why this policy is in place. If a customer can pay and its a credit card, let them pay. They do accept debit cards but you have to pass a credit check of which some cannot do. You would think dedication and loyalty would mean something but NOPE! I will have to rent from somewhere else now.
June 18 · Laura BickelRented from this location twice.Quick and easy pick up and drop off and after hour drop off and key drop is a huge plus !Be mindful of the lunch break hour.I was greeted by the friendly staff. Car is not the best and the most luxurious , but it’s at least clean and new ish. This is not car shopping just rental :)Easy public transportation access to and from downtown (where I stayed and need to pick up the car ), short walk to the closest bus stop and at night time its well lit surroundings.Thank you Avis, this location is very nice.
January 07 · Erin ChenI made a reservation on 6/12/24 for 6/13/2024 at 4pm. I had my father's funeral and memorial service suddenly and the booking went smooth. Since I don't have a car I selected the store 4 blocks from my apartment. The same store I've been using for years. I got an email that night that listed the store hours 730-1230. The Expedia email had the same. My reservation was at 4pm so I was concerned about how I would get the car if they weren't open. I also had to work and drive 6 hours up north to make it to my father's funeral. I called immediately after 730 to figure out how I could get my car if they closed at 1230. I called over 20 times and left numerous voicemails for someone to call me back but no one ever answered or returned my calls. I finally got a call from the store employee at 1115am. I told her I was working but this was extremely stressful because no other stores were open or had any vehicles and I rented the car for my father's funeral. I still had a 6 hour drive after my 8 hour shift at work. I called the store more times than I can count to confirm my reservation and couldn't leave work to see if they even opened that day. I assumed it was closed and I would miss the funeral entirely. I was crying and hopeless. The employee said I could come right now and get the car but no later than 25 mins. I left work and rushed to the store in less than 10 mins. I apologized for leaving multiple messages and explained another time I had a reservation and the store was
July 16 · K MI don't own a vehicle but one weekend a month I rent a car to run errands and I always choose this location. There has been issues just about every visit. This last time for example my reservation was cancelled. I didn't cancel it so I don't know why it happened but I was able to make another reservation for the same price so it was fine. Other times what I was charged didn't match what my confirmation said it would be and I've gotten a car that was almost on empty. The reason I still rent here is Korinthia. She is always the one working when I rent and she is very kind and always has a smile on her face. She reassures that any issue will be fixed and if it can't be fixed at check-in, she always resolves the issue the day after I drop the car back off. Any monetary discrepancy I have she tells me will be fixed after drop off, and it always is! Never questions any issues I've told her about, instead she takes care of it and it is much appreciated. My one critique is there really needs to be a manger available until closing time. Because of my job, I always rent on fridays at 515pm-ish. They are open til 5:30 but a manager isn't available after 5pm. I think many of the problems that I've had could be solved faster or at pickup if there was a manger at least available by phone until they actually close.
February 06 · laura bickelHad a great pick-up experience at 31st street location in Manhattan. Avis has great text communications before, during, and after the rental.Be sure to get your reservation details exactly right when you first book because even trying to change the pickup time on the agreed upon pickup date using the 800 number generated a change in the agreed rate. Working directly with the pickup office allowed more flexibility with minor changes than when we contacted the 800 number.
May 17 · Terry Novorr
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