Enterprise Rent-A-Car Introduce
For residents of and travelers to Southern California, seamless transportation is key to experiencing the best of Orange County, whether for business, a family vacation, or simply managing daily life. The Enterprise Rent-A-Car location situated at the iconic Disneyland Resort in Anaheim offers one of the most convenient and highly-praised car rental experiences in the region. This particular branch stands out not just for the reliability of the Enterprise name, but also for its exceptional customer service, convenient location, and commitment to inclusivity, proudly identifying as a woman-owned business.
This facility is a full-service car rental agency that specializes in providing a wide array of vehicles, from fuel-efficient compact cars perfect for cruising the California coast to spacious van rentals ideal for large groups traveling to major attractions or for local hauling needs. The goal here is simple: to make the process of picking up and dropping off your rental car as quick and stress-free as possible, allowing you to maximize your time enjoying the California sunshine and the numerous points of interest in and around Anaheim. One customer review perfectly encapsulates the local experience, noting, "This was, without a doubt, the most seamless car rental experience I've ever had," highlighting the speed and efficiency of the on-site process.
The prime location of this Enterprise branch makes it exceptionally accessible for a diverse range of customers, from locals needing a weekend vehicle to visitors staying in the heart of Orange County.
The physical address is:
1717 Disneyland Dr, Anaheim, CA 92802, USA
This branch is uniquely positioned inside the Pixar Place Hotel (formerly the Paradise Pier Hotel) at the Disneyland Resort, which immediately signifies a commitment to high standards of guest service and convenience. The location is easily accessible for those already at the resort or for local residents in Anaheim and surrounding Orange County cities via major nearby routes like Interstate 5. The location also provides essential practical features, including:
- **On-site Parking:** Convenient parking is available for customers picking up or dropping off vehicles, which is a major advantage in a high-traffic area like the Disneyland Resort.
- **Wheelchair Accessibility:** The facility demonstrates its commitment to serving all community members by featuring a wheelchair accessible entrance and a wheelchair accessible parking lot.
- **Effortless Drop-off:** The customer feedback illustrates a well-organized return process. Renters are directed to a specific area (Level 4 of the Pixar Place parking, accessible via the Pixar Place main entrance) before proceeding to the office—a structured system designed to ensure a "super easy dropoff."
As a branch of a globally recognized brand, this Enterprise location offers a full spectrum of car and van rental services, ensuring local users and travelers have the right vehicle for any occasion.
- **Extensive Vehicle Fleet:** Offering a full range of automobiles, including economical compact and mid-size cars, full-size sedans, SUVs for family excursions, specialty cars like convertibles for a true California drive, and luxury vehicles.
- **Van Rental Agency Services:** Specializing in larger vehicle solutions, the branch provides minivans, as well as 12- and 15-passenger vans, catering to large groups, sports teams, and commercial transportation needs. Cargo vans are also available for moving or large deliveries.
- **Insurance and Replacement Rentals:** Facilitating rentals for customers whose personal vehicles are undergoing repair, often managing direct billing and coordination with insurance companies for a hassle-free experience.
- **Flexible Payment Options:** Accepting various forms of payment, including major credit cards, debit cards (with specific requirements), and modern NFC mobile payments, providing convenience for all customer preferences.
- **Supplemental Options:** Offering essential add-ons to enhance the rental, such as child safety seats for families and satellite radio or GPS navigation systems to aid in traversing the expansive California road network.
- **Disneyland Resort Convenience:** Providing the unique service of renting and returning vehicles directly from a major Orange County resort, a significant benefit for vacationing families.
The experience at this Anaheim Enterprise location is elevated by several key highlights that reflect a commitment to service, community, and accessibility:
- **Women-Owned Business:** The branch proudly identifies as women-owned, contributing to the diversity and entrepreneurial spirit of the Orange County business community.
- **Active Military Discounts:** The agency honors those who serve by offering active military discounts, reflecting a commitment to supporting service members and their families in their travel and leisure needs.
- **Exceptional Customer Service:** The standout review about the "absolutely incredible" and "most helpful person at the counter" underscores a culture of going "above and beyond" for the customer, resulting in a memorable and positive rental process.
- **Quick and Seamless Process:** The branch is consistently praised for the speed and ease of its rental procedure, ensuring minimal downtime for customers who are eager to get on the road and explore California.
- **Commitment to Cleanliness:** As a branch of Enterprise, it adheres to the "Complete Clean Pledge," assuring customers that every vehicle is thoroughly cleaned and sanitized, a key comfort feature in modern travel.
For residents and visitors in the Anaheim area, reaching out to the branch for reservations or inquiries is straightforward.
Address:
1717 Disneyland Dr, Anaheim, CA 92802, USA
Primary Phone:
(657) 208-5990
Mobile Phone:
+1 657-208-5990
It is recommended to call ahead to confirm operating hours and vehicle availability, especially during peak holiday and travel seasons in Southern California. The dedicated phone line allows for easy communication, whether you are making a new reservation or coordinating a complex drop-off.
Choosing the Enterprise Rent-A-Car branch at 1717 Disneyland Dr is an excellent decision for anyone prioritizing exceptional, seamless service paired with the reliability of a national brand. The location is an ideal choice for:
Firstly, local residents of Orange County who need a reliable, clean replacement vehicle. The combination of a convenient, accessible location and a staff described as "absolutely incredible" transforms the typically tedious process of getting a temporary car into a genuinely pleasant experience. The high praise for customer interaction indicates a team that invests in solving problems and ensuring customer satisfaction, a huge benefit for anyone navigating vehicle issues.
Secondly, the branch’s commitment to being a woman-owned business and offering active military discounts resonates with community values, offering customers a chance to support a business that prioritizes inclusivity and service. This commitment goes beyond simple transactions and builds genuine rapport with the local California community.
Finally, the logistical convenience of being at a major destination, coupled with a well-documented "super easy dropoff" process, minimizes stress. Whether you're heading to a business meeting in Irvine, taking a weekend trip to San Diego, or moving a large group with a passenger van, this Enterprise location offers the right vehicle, a seamless rental process, and most importantly, a team dedicated to providing the highest level of helpful, friendly service you could hope to meet in the Orange County area. The glowing customer reviews confirming a "quick and easy" experience cement this branch as a top-tier choice for car rentals in Anaheim.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1717 Disneyland Dr, Anaheim, CA 92802, USA
Enterprise Rent-A-Car Reviews
hoteldesktransactiondisneylandthe officeemployeesdoorworddiscountkiosk
★ 5★ 4★ 3★ 2★ 1This was, without a doubt, the most seamless car rental experience I've ever had. We just picked up our car from Enterprise, and the entire process was quick and easy. The man at the counter was absolutely incredible—the nicest, most helpful person you could hope to meet. He made sure we had everything we needed and genuinely went above and beyond. I can't recommend this location enough!
August 08 · Fredericksburg Gutter and LawnSuper easy dropoff. To return Enterprise rental car pull into Pixar Place main entrance. Drive under overhang, make a right, press button at kiosk, enter guest parking and drive to top (level 4). Take elevator to ground floor and enter rear entrance of Pixar place hotel, goto 2nd floor, find door marked Enterprise at top of stairs across from restrooms.
June 27 · John StormsENTERPRISE, PLEASE GIVE THESE FOLKS AT THE STORE SOME SUPPORT!!!I have been an Enterprise Rent-A-Car customer since my late teens and early 20's. I came here on the 15th of July, needed a car to drive my sister back to Northern California. Okay, in my mind, okay, in and out, maybe 20 minutes there at the most. It ended up taking about 2 hours. When I came in, there was one employee behind the counter, a younger lady with 4 people waiting and a man outside screaming why it took him almost 2 hours just drop off a car and that he was late for everything. A few minutes lady, a lady walked out of the office room and started helping too. I was hopeful that I wouldn't be there long. I waited for about 20 minutes, I walked up to her and asked if this process could be any faster. She seemed stressed out, maybe being short-staffed, someone calling out, I get it, no one wants to work these days and just stay home and get free free free... So I was very understanding of that, I asked for her business card and her response is why I'm writing this review "I don't have a business card, my name is Katie and I'm the area manager" in her frustrated voice "IS THERE A PROBLEM?" Honestly maybe I shouldn't even write this review as it paints her in a bad light, I can tell she was frustrated as more and more customers came in and I felt like she was powerless. It was a pretty hot day too, typically in these situations, I would get the stressed out staff a cold Gatorade or something because I am kind of in the same line of business, but I walked outside and no stores nearby. It's tough in California these days, the young people don't want to work and there is just simply no solution to it, you can't really borrow employees from another store because they might be in the same situation, and it's hard to discipline these employees as California is not going to back you up for it. And Enterprise doesn't want to hire extra people because it'll be over budget and what if everyone DOES show up to work, then you'll have to pay them. It's a catch 22, and it doesn't help that customers are more and more impatient and have a shorter fuse these days. I really felt for Katie, though she had a big title, ultimately corporate has the biggest title of them all. This review is to address Enterprise, you guys need to put your heads together and find a solution, so good folks like Katie won't be updating her resume. She's definitely not a bad person or bad service person, because she didn't make it to where she is by being rude or having an attitude, she worked hard for it, she was just simply overwhelmed to a boiling point. One high-light I do want to give is to Leo, he came out of the back, positive vibes, assured me that he was going to try to upgrade me for the long wait, in the end he couldn't but that was okay because he tried. He was more patient, professional but I'm sure he would have buckled had he worked inside the office then outside. Since I couldn't find a store to get Katie a cold drink to let her know that there are normal good customers out there... I gave Leo $20 and asked him to get him and Katie a Coke or something. He assured me he would. He even called me later that evening to make sure I arrived in Northern Cali safely and if everything was alright. But Enterprise, this office is next to Disneyland, you need to give them more support!! in turns you give yourself a better brand name, you give yourselves more support! Help you better you, help you make more money for you. Give these good folks at the store more support so they don't buckle and tell their families they hate their jobs when they come home.
September 17 · Neutrally SpeakingRenting a car at Enterprise has always been a good experience, safe and fast. The branch is located on the first floor inside the Pixar Hotel so it is a bit difficult to find. There seem to be only 2-3 staff at this branch so the reception desk is often empty. I met a tall female staff whose name I don't remember, and she gave me detailed and thoughtful instructions when picking up the car. In my experience, you should buy CDW on the spot when renting a car, not online because then you have to make a claim yourself if there is a problem. I bought both CDW and SLP on the spot so I was confident to leave the keys at the reception when returning the car without any problems. The deposit was refunded to the card the next day after returning the car.
September 13 · Royal JellyRyan, our customer service agent was efficient kind and professional. The check in and the car checkout process Was quick. I do wish though that you would post the $300 down payment in your rental information so people know to have a $300 available on their card at the time of Reservation.
June 07 · Rochelle Patterson-Walker
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