Enterprise Rent-A-Car

- 1606 Page Rd Ext, Durham, NC 27703

For residents and visitors in the heart of North Carolina's Research Triangle, reliable transportation is key to navigating the region's diverse offerings, from the bustling streets of Durham to the scenic drives across the state. The Enterprise Rent-A-Car location at 1606 Page Rd Ext in Durham, NC, serves as a local resource for those needing a temporary vehicle, whether for insurance replacement, a business trip, or a family vacation. This particular branch is noted not only for being a convenient car and van rental agency but also for being identified as a women-owned business, demonstrating a commitment to diversity in local entrepreneurship.

Enterprise Rent-A-Car is a nationally recognized brand known for its extensive network and customer-focused approach, and this Durham location strives to uphold that reputation. The service is aimed at providing a smooth, professional rental process with a broad selection of vehicles to suit various needs, from economy cars for quick errands to spacious vans for group transport. While experiences can vary, as is common with any high-volume service provider, this office is often highlighted by customers for the professionalism and attentiveness of its staff, making it a go-to choice for many in the Durham area.

The Enterprise Rent-A-Car branch is strategically situated at 1606 Page Rd Ext in Durham, North Carolina, 27703, USA. This location offers excellent accessibility for local residents, especially those in need of a rental while their own vehicle is being serviced. Its proximity to major local collision and repair facilities, such as Hendrick Collision right next door, makes it a highly convenient option for insurance-related rentals, as noted by local customers. The ease of access for local drop-offs and pick-ups is a significant advantage for Durham-area customers.

The office is committed to serving all members of the community, which is reflected in its physical accessibility features. It provides a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This attention to accessibility ensures that individuals with mobility challenges can manage their rental process with greater ease and comfort. Customers utilizing the service should note the operating hours, which typically run from Monday through Friday, 8:00 AM to 6:00 PM, and shorter hours on Saturday, 8:00 AM to 12:00 PM, while being closed on Sunday. It is always wise to confirm specific hours of operation before planning your visit.

As a full-service transportation provider, the Enterprise Rent-A-Car location on Page Rd Ext offers a comprehensive range of rental services tailored to meet the varied demands of the North Carolina user base. These services are designed to simplify the rental experience for both short-term and extended use.

• Car Rental Agency Services: The core offering includes the rental of a wide fleet of passenger vehicles. Customers can typically choose from economy, compact, mid-size, full-size cars, SUVs (including compact, mid-size, and premium options), luxury sedans, convertible cars, and pickup trucks, depending on current availability.
• Van Rental Agency Services: Catering to larger groups or those with significant cargo needs, the branch provides various van options, including cargo vans, minivans (suitable for families), and larger passenger vans (such as 12- and 15-passenger vans, subject to specific corporate rental requirements and policies).
• After-Hours Return: For added convenience, the location typically offers an after-hours return service, allowing customers to park the vehicle and drop the keys in a designated drop box outside of regular business hours. Customers should remember they remain responsible for the vehicle until an employee inspects it the following business day.
• Damage Waiver (DW) Options: The branch offers an optional Damage Waiver at the time of rental, which, if accepted, waives or reduces the renter's financial responsibility for loss or damage to the rental vehicle, subject to the terms of the rental agreement.
• Refueling Service Options: Customers are typically given choices on how to handle fuel, including a pre-pay option, having the rental agency refuel upon return (at a premium), or refueling the vehicle themselves before return.
• Additional Driver Policy: Spouses or domestic partners who meet the rental requirements are usually authorized drivers at no additional charge. Other additional authorized drivers may be added for a daily fee, and must meet all age and license requirements.

Beyond the standard offerings, this specific Enterprise location distinguishes itself with several notable features and operational highlights that benefit the local North Carolina community.

• Identified as Women-Owned: This location identifies as a women-owned business, contributing to the diversity and strength of the local Durham business environment.
• Active Military Discounts: A valuable feature for those who serve, the branch offers active military discounts, a recognition of the service members in North Carolina and the surrounding military bases.
• Payment Flexibility: The office accepts a variety of modern payment methods for rental transactions, including major credit cards, debit cards, and NFC mobile payments, making transactions quick and easy.
• Accessibility Features: Commitment to inclusivity is shown through the provision of a wheelchair accessible entrance and a wheelchair accessible parking lot.
• Focus on Professional Customer Service: Numerous customer accounts mention specific staff members by name, praising their professionalism, efficiency, and willingness to assist with reservations and vehicle requirements, indicating a high level of individual employee engagement.

To inquire about reservations, vehicle availability, or specific policies, customers can reach the Enterprise Rent-A-Car branch using the following contact details:

Address: 1606 Page Rd Ext, Durham, NC 27703, USA

Phone: (919) 682-8720

Mobile Phone (Direct): +1 919-682-8720

Choosing the Enterprise Rent-A-Car location on Page Rd Ext in Durham is a decision many North Carolina customers make based on a mix of convenience, vehicle selection, and customer-focused services. What is particularly worth choosing about this location is the blend of national brand reliability with local, professional service, despite some historical cleanliness issues noted in customer feedback.

For those involved in auto body repair—especially clients of the adjacent collision center—the co-location provides unparalleled convenience for vehicle exchange, often streamlining the insurance rental process. The commitment to offering active military discounts is a tangible benefit for service members in the region. Furthermore, customers who have had positive experiences consistently praise the staff's competency, efficiency, and willingness to provide a smooth, professional rental transaction, sometimes even securing vehicle upgrades to better suit the customer’s needs. The availability of various vehicle types, including specialty vans, ensures that whether you need an economical car for a weekend in Raleigh or a large van for a move across the Triangle, you are likely to find an option here. While a specific review flagged a serious concern about vehicle cleanliness and turnover protocols, other feedback highlights "well-maintained" cars and "superb experience," suggesting that when the process is handled with diligence, the service meets a very high standard. Therefore, when choosing this location, users should feel confident in the potential for highly professional service while perhaps courteously requesting a thorough pre-rental check.

Enterprise Rent-A-Car

1606 Page Rd Ext, Durham, NC 27703, USA