Avis Car Rental Introduce
Planning a family trip out of Northeast Ohio, needing a temporary replacement vehicle, or perhaps coordinating a group outing? For residents and visitors in the Wickliffe and greater Lake County region, the Avis Car Rental location on Euclid Avenue offers a local option for securing a vehicle for your next journey. This branch, functioning as both a dedicated car rental and van rental agency, aims to serve a variety of local transportation needs, whether you require a compact car for city driving or a larger van for group travel.
The importance of a reliable and properly maintained rental vehicle cannot be overstated, especially for Ohio drivers heading out on long stretches of I-90 or traveling across state lines. While the experience can vary from customer to customer, the objective of any professional rental service is to provide a roadworthy, clean vehicle ready for immediate use. For those in Wickliffe, this local Avis location serves as a key touchpoint for the brand’s established national network.
Location and Accessibility for Ohio Drivers
Conveniently situated in the city of Wickliffe, Ohio, this Avis Car Rental branch provides straightforward access for residents in the surrounding suburbs of Lake and Cuyahoga counties, including Willoughby, Eastlake, Mentor, and Cleveland's eastern neighborhoods. Its address places it directly on a major thoroughfare, Euclid Avenue (US Route 20), making it simple to find and access via personal vehicle or local routes.
For local customers who rely on easy access, the location provides practical amenities. Public information indicates that the facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This attention to accessibility ensures that a broad range of community members can comfortably conduct their rental transactions. Located centrally in a mixed commercial area, local users can generally get to and from the rental office efficiently.
Services Offered
As a local Avis branch, this location provides several core services designed to meet the typical demands of neighborhood customers in Ohio. These offerings help facilitate everything from short-term rentals to accommodating larger groups:
- Car Rental Agency Services: Providing a fleet of general-use vehicles, typically including various sizes of sedans (economy, compact, full-size), SUVs (intermediate, standard, premium), and possibly luxury vehicles, subject to availability. Availability and specific models will, of course, be dependent on the current fleet at the Wickliffe office.
- Van Rental Agency Services: Catering to group travel or families needing extra space, the location specifies van rentals. This generally includes minivans (often 7-passenger) and larger passenger vans (typically 12- or 15-passenger models), which are ideal for sports teams, church groups, or large family gatherings traveling throughout Ohio and beyond.
- Payment Options: The agency accepts various forms of payment, which is convenient for local users. Accepted methods include major credit cards and debit cards. Note that using a debit card for a rental may involve specific policies, such as authorization holds, which renters should confirm directly with the agency.
Features and Highlights
The Avis Car Rental location in Wickliffe offers certain benefits and features that appeal to various segments of the local Ohio community, helping to provide value and convenience for their customers:
- Active Military Discounts: A notable feature is the availability of discounts for active military personnel. This is a significant benefit for military families in Northeast Ohio, offering savings and recognition for their service.
- Accessibility Features: The inclusion of a wheelchair-accessible entrance and wheelchair-accessible parking lot demonstrates a commitment to serving all members of the community by ensuring physical ease of access to the facility.
- Variety of Vehicle Types: Operating as both a car and van rental agency means customers have options beyond just standard sedans, accommodating needs for moving people or cargo with larger van options.
- Local, Non-Airport Access: For residents of Wickliffe, Willoughby, and nearby cities, renting locally avoids the higher fees and complexities often associated with airport rental counters, making it a preferable choice for local renters.
Contact Information
For residents and travelers in the Wickliffe area of Ohio, here is the direct contact information for the Avis Car Rental branch:
Address: 28502 Euclid Ave, Wickliffe, OH 44092, USA
Phone: (440) 944-3160
Mobile Phone: +1 440-944-3160
Customers should confirm the operating hours, as local branches typically have varied hours: Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM. Holiday hours may differ, so calling ahead is always advisable.
What is Worth Choosing This Local Service?
For residents and businesses in Northeast Ohio, choosing a local car rental agency like the Avis branch in Wickliffe can be highly practical. The primary advantage of a neighborhood location is the convenience of pick-up and drop-off without needing to travel to a major airport. Whether you need a vehicle because your car is in the shop, for a quick weekend getaway, or to transport a large group, having an accessible branch nearby simplifies the logistics of your travel planning.
While online reviews sometimes reflect customer service issues and vehicle condition concerns—such as stained seats, low air pressure warnings, or mechanical issues like a non-functioning seatbelt that raise safety questions under the Ohio Revised Code—it is critical for customers to exercise due diligence. When renting any vehicle, especially in Ohio where state laws mandate working safety equipment, users should thoroughly inspect the car immediately upon receipt. Documenting the fuel level, inspecting the tires, and testing all safety features, particularly seatbelts, before leaving the lot is a vital step for your safety and compliance.
Ultimately, this location offers the promise of a wide-ranging fleet—from cars to vans—backed by the framework of a major national brand. The active military discount and physical accessibility features are clear positives. To ensure a smooth experience, local Ohio customers are encouraged to reserve their desired vehicle type well in advance, clearly confirm all terms and conditions, and perform a detailed vehicle inspection at the time of rental to address any potential issues immediately. Selecting a rental service in your own community offers the advantage of immediate local recourse should any concerns arise during the pick-up process.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental Reviews
pick uppricecleangastankcredit cardinformationtoyotacleveland airporttraverse
★ 5★ 4★ 3★ 2★ 1We received our vehicle and went home. We immediately thought the vehicle would not suffice for our family. We inquired about the Chevy Traverse and was informed the Toyota was the only car available similar to the traverse. Went hinge and proceeded to load the vehicle and noticed the seats looked rained on, they were heavily stained. Oh well its too late. It was only in all the rear seats we didn't notice upon departure from the lot. The next day on the road we were greeted with a low air warning. We were on interstate 80 we pulled off and looked for an air pump. Found one but it didn't have an air gauge. So we had no idea which tire needed air nor his much to put in. I spent 18 dollars on a gauge then filed the tires. Last the tank wasn't completely full upon receiving the car. Initially I just thought that's what full was but upon returning and filling for the return it went past the point we received it at. Nie honestly the gas was just us bring petty because we really didn't care until things started compiling.
July 18 · BLACKCHARM 73My family and I are reaching out here on Google Reviews to vehemently protest and suggest against anyone from using the AVIS CAR RENTAL service based in Wickliffe, OH. I couldn’t be more upset with the dismissiveness, negligence, and ignorance that my family members and I have been subjected to throughout this experience.We have had the misfortune of being received by an employee named Westley upon arriving to this business, who proceeded to ask both myself (a Indo-American born here in the Cleveland, OH area) and my father (an American citizen who immigrated here from India in 1985) if we both needed an interpreter. As kind as this offer may seem on the surface, the tone that this was conveyed with, along with the subsequent eye rolling was unnerving to say the least - classifying as xenophobic ignorance at worst. I can assure you, I speak perfect English with a “Cleveland accident” and despite my father’s Indian accent, he too speaks perfect English.The final straw however, was the fact that the passenger side seatbelt does not function posing a very obvious safety hazard. Also this is an unroadworthy car meaning it should not be rented out in the first place per the law.As per Section 4513.262 of the Ohio Revised Code (Seat safety belt or anchorage units required):(A) … "seat safety belt" include a belt, anchor attachment assembly, and a buckle or closing device.(B) No person shall sell, lease, rent, or operate any passenger car, … unless the passenger car is equipped with sufficient anchorage units at the attachment points for attaching at least two sets of seat safety belts to its front seat.(C) No person shall sell, lease, or rent any passenger car, … unless the passenger car has installed in its front seat at least two seat safety belt assemblies.(D) Neither any seat safety belt for use in a motor vehicle nor any component part of any such seat safety belt shall be sold in this state unless the seat safety belt or the component part satisfies the minimum standard of specifications established by the society of automotive engineers for automotive seat belts and unless the seat safety belt or component part is labeled so as to indicate that it meets those minimum standard specifications.(E) Each sale, lease, or rental in violation of this section constitutes a separate offense.(F) Whoever violates this section is guilty of a minor misdemeanor.As the code clearly states here, paraphrased for context, the car rented to us must have properly functioning seat belts. What the AVIS CAR RENTAL of Wickliffe, OH is doing here isn’t just negligent of the safety of their customers, it’s considered illegal in the state of Ohio. Therefore, this company is either functioning as a negligent business or a business that is happy to break the law.We went back to AVIS to see if they could make things right. The same exact employee who rented this inoperable vehicle to us displayed laughable depths of apathy toward our situation. To put it short, Westley dismissed us entirely. We were unknowingly driving around a car that was illegal to drive in the state of Ohio for 48 hours at that point, and when we complained, we were told to come back in 24 hours to receive a replacement vehicle. Cruelly, we were given an option to drive almost an hour away from our (then) present location (again with a vehicle that is not road worthy) to the Cleveland Hopkins Airport to try and receive a day-of replacement.I have attached a video of the seat belt receiver not functioning despite using all my strength to click in my seat belt, a copy of my receipt with my personal information redacted to show what we expected to be charged for this rental, and a copy of my credit card statement with my personal information redacted to illustrate what I was actually charged by this bogus business.
September 09 · Abhay JoshiTo add to this review, my husband and I are never getting our deposits credited back to our account. We keep paying $400 deposits and we’re paying the money upfront to rent the car but we’re never getting our deposits back. Not once.
March 26 · C CThird time I’ve tried to rent a car at this location and third time they have let me down, I’ll just go rent from the airport from now on. This time I had a pre paid reservation for 5pm showed up on time and was asked for a card for deposit I used the same card as my booking but was told it was not and was unable to process. They made me call customer service instead of handling it and I was on hold until about closing time when I took a uber to work. They caused me to be late for my shift. Very unhelpful and terrible service. I walked in 12 degree weather and did everything right on my end just to be told there was no other option but to make a new reservation that cost 50% more then the original booking … at this point they should have given me a free rental for their system not working properly and wasting my time.They were also unable to process a card on a previous visit for a non prepaid reservation and another visit they were closed during regular business hours. Never once have I successfully rented a car at this location.
January 22 · Duncan OsullivanI had an overall good experience returning a car here. They are close to the airport and did a good job. Thanks!
June 05 · Katherine Kramer
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