Enterprise Rent-A-Car Introduce
For residents and visitors in the northwest Chicago suburbs, including Hanover Park, Schaumburg, Bartlett, and Streamwood, Enterprise Rent-A-Car at 1001 W Irving Park Rd stands out as a dependable local solution for all temporary vehicle needs. This branch operates as both a dedicated Car Rental Agency and a Van Rental Agency, providing a vital transportation bridge whether you require a replacement vehicle while yours is in the shop, or a spacious van for a large family event or moving project.
The local team is frequently commended by Illinois customers for its professionalism and a consistently helpful, friendly demeanor, which helps to transform what can sometimes be a stressful, last-minute booking into a smooth and positive experience. Customer feedback highlights a strong commitment to service excellence and honesty, such as the commendable action of quickly finding and returning a lost wallet, demonstrating a high ethical standard that is truly worth noting for local users. Their focus is on ensuring every renter—from the corporate traveler to the local resident—leaves with the right vehicle and complete peace of mind.
Location and Accessibility
The Enterprise facility is conveniently located at 1001 W Irving Park Rd, Hanover Park, IL 60133, USA. This prime address places it directly on a major east-west thoroughfare in the region, making it exceptionally accessible from I-390 and other key local roadways. Its positioning serves a broad swathe of the Cook and DuPage county border area, simplifying the logistics of both picking up and returning a rental vehicle for those living or working in the surrounding suburbs.
In keeping with the Enterprise commitment to serving all members of the Illinois community, the Hanover Park location is equipped with critical accessibility features. The facility provides a wheelchair accessible entrance, ensuring a barrier-free path into the rental office. Additionally, designated wheelchair accessible parking spaces are available on-site, offering convenience and ease for customers with mobility requirements right from the moment of arrival.
Services Offered
As a full-service car and van rental agency, the 1001 W Irving Park Rd branch offers a comprehensive suite of vehicles and payment convenience options designed for the local market.
- Diverse Fleet Options: The selection of vehicles caters to nearly every travel scenario, including:
- Economy and Compact cars for budget-friendly, fuel-efficient local travel.
- Mid-size and Full-size sedans for comfortable commuting and longer road trips, such as the 14-hour journeys frequently taken by Illinois families.
- SUVs and Crossovers, suitable for navigating Chicago-area winters and providing extra passenger and cargo room.
- Vans, including Minivans and larger Passenger/Cargo Vans, which are essential for group events or moving furniture/equipment.
- Flexible Payment Capabilities: The location aims to accommodate various customer financial situations by accepting multiple forms of payment:
- All major Credit Cards (American Express, Mastercard, Visa, etc.).
- Debit Cards (check cards bearing the VISA or Mastercard logo are generally accepted, though non-airport locations typically require additional documentation like utility bills for address verification).
- NFC Mobile Payments for quick and secure contactless transactions.
- After Hours Return: Recognizing that customers may need to return their vehicle outside of regular business hours (Monday-Friday 8:00 AM - 5:00 PM and Saturday 9:00 AM - 12:00 PM, closed Sunday), a secure key drop box is available. Customers should be aware they remain responsible for the vehicle until an employee conducts the final check-in the next business day.
- Insurance and Protection Options: Customers can purchase the optional Damage Waiver (DW) or other protections at the counter, or rely on their existing auto insurance or credit card coverage, after confirming the extent of that coverage.
Features / Highlights
The Hanover Park Enterprise branch distinguishes itself through key features that resonate strongly with the Illinois consumer base.
- Identifies as Women-Owned: The business is a certified women-owned enterprise, a highlight that reflects support for diversity in local commerce and is appealing to many in the surrounding community.
- Active Military Discounts: To honor service members, the location offers active military discounts, providing special rates for active duty, retired personnel, and veterans on leisure and official government travel. This is a valuable feature for the numerous military families residing in the Chicago metropolitan area.
- Exceptional Honesty and Professionalism: Customer reviews frequently praise the staff for their helpfulness and high integrity, particularly referencing an incident where an employee demonstrated great honesty by promptly finding and returning a valuable lost item. This builds significant trust with the local clientele.
- Seamless, Stress-Free Booking: The process for both pre-planned and last-minute reservations is noted for its efficiency and smoothness, ensuring renters are on the road quickly without unnecessary complication.
- Vehicle Fuel Efficiency: The rental vans, despite their size, are noted by customers for being "surprisingly good on gas for such a long trip," suggesting well-maintained, modern vehicles that save Illinois drivers money on longer journeys.
Contact Information
For making a reservation, clarifying rental requirements, or inquiring about fleet availability at the Hanover Park location, please use the following direct contact details.
Address: 1001 W Irving Park Rd, Hanover Park, IL 60133, USA
Phone: (630) 837-4410
Mobile Phone: +1 630-837-4410
The office is open during standard weekday and limited Saturday hours. Customers are strongly encouraged to call ahead for the most current operating hours, especially around holidays.
What is Worth Choosing
Choosing the Enterprise Rent-A-Car in Hanover Park, IL, is a smart decision for Illinois residents seeking a rental experience defined by courtesy, convenience, and moral integrity. The staff’s reputation for being "extremely helpful and nice" and their proven honesty in dealing with customer property sets a high bar for local service. Whether you are facing a logistical challenge like a cross-state funeral trip or simply need a temporary replacement vehicle, the seamless booking process and flexible fleet—including comfortable, gas-efficient vans—ensure your needs are met effectively.
Furthermore, the accessibility features (wheelchair entrance/parking) and financial flexibility (accepting credit, debit, and NFC payments) make the service inclusive and modern. For military members and their families in Illinois, the dedicated active military discount adds tangible value. This location embodies the idea of a trusted local business: professional, community-focused (as a women-owned enterprise), and dedicated to making every customer experience stress-free, solidifying its place as a top choice for car and van rental in the northwest Chicago suburbs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1001 W Irving Park Rd, Hanover Park, IL 60133, USA
Enterprise Rent-A-Car Reviews
priceinsurancedrivingofficecallpick uppaybillsneedsmanager
★ 5★ 4★ 3★ 2★ 1I had to book a last-minute rental for a funeral 14 hours away, and the process was smooth and stress-free. The van drove comfortably and was surprisingly good on gas for such a long trip. Most importantly, when my son accidentally left his wallet in the back seat, the staff quickly found it and called us right away. I really appreciated their honesty and professionalism. Highly recommend.
September 11 · LaShaunda Jordan (Harmoni)I've done several reservations from this location and they've always been extremely helpful and nice. I recently did a last minute reservation and the process was smooth. Will definitely keep coming back. 👍🏻
October 13 · Jose Mejia PI do not recall the name of my service member but she did phenomenal. She called me as soon as they opened to get me into a rental car after a vehicle collision. She took the time to answer my questions and select the car that would work best for me. I will continue to go to this location in the future, if I ever need a rental car again.
July 08 · Colin KThe agents at the Hanover Park, IL were courteous and answered several of my questions that I am sure they have had to answer many times politely. Will definitely use this office again for future rentals.
September 06 · FrankThanks to Alec and his team at Enterprise for their professionalism and dedication to making my experience as best as possible. Also finding me discounts on rates which was super nice of them.
August 29 · Dave H
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