Avis Car Rental Introduce
Welcome to the Twin Cities! Whether you’re a lifelong Minnesotan planning a getaway, a new resident needing temporary wheels, or a visitor touching down at Minneapolis-St. Paul International Airport (MSP), securing reliable transportation is essential for navigating the Land of 10,000 Lakes. We are focusing on one of the most prominent options for car and van rentals conveniently located right at the airport: Avis Car Rental.
Avis Car Rental is a well-known name in the rental industry, offering a variety of vehicle classes and services designed to meet diverse travel requirements, from a quick business trip to an extended family road trip exploring the natural beauty of Minnesota. This specific location serves as a key travel hub for both inbound and outbound travelers, providing a flexible and professional service model. Understanding the convenience and specific offerings of this location can significantly streamline your travel plans in the region.
This location is officially registered as both a Car rental agency and a Van rental agency, indicating a specialization in not only standard passenger vehicles but also larger capacity options perfect for group travel, moving, or transporting equipment for your Minnesota adventures, whether that’s a trip up to Duluth, a weekend on the North Shore, or an exploration of the Twin Cities’ vibrant downtowns.
The hours of operation at this airport location are designed to accommodate the heavy traffic of flight arrivals and departures, generally opening early in the morning and closing late at night, ensuring that customers arriving on delayed flights can often still pick up their reservation without significant issue, as some customer experiences reflect. However, prospective renters should always confirm the current, specific operating hours for their planned pick-up and drop-off dates to ensure the smoothest transaction possible.
The Avis Car Rental office is strategically situated right on the grounds of the Minneapolis-St. Paul International Airport (MSP), making it an extremely accessible choice for air travelers.
Contact Information:
- Address: 4901 Glumack Dr, St Paul, MN 55111, USA (Located within the airport's rental car facilities, typically in the Silver Ramp area for Terminal 1 arrivals).
- Phone: (612) 726-5220
- Mobile Phone: +1 612-726-5220
For customers arriving at Terminal 1 (Lindbergh Terminal), the process generally involves following signs to the Ground Transportation area and utilizing the Rental Car Tram to reach the main car rental facility, where the counter and vehicle lot are conveniently located on the 5th floor (for Preferred Service members) or the 1st floor for general service. Detailed instructions are available on the airport’s official site. For those arriving at Terminal 2 (Humphrey Terminal), the counter and car lot are also accessible within the Ground Transportation Center. The close proximity to the terminals significantly minimizes the transition time from plane to car, which is a major benefit for anyone eager to get on the road quickly.
Accessibility: The facility demonstrates a commitment to inclusive service with features such as a wheelchair accessible entrance and a wheelchair accessible parking lot. This attention to detail ensures that all customers, regardless of mobility needs, can easily navigate the pick-up and drop-off process at this busy location.
Parking: On-site parking is available, primarily used for the dedicated rental vehicle stalls, ensuring a minimal walk to your rental car after completing the paperwork. This is a common and necessary feature for a major airport rental agency.
As a full-service car and van rental agency, Avis at MSP provides a comprehensive range of offerings to facilitate hassle-free travel across Minnesota and beyond.
- Car Rental Agency Services: Standard offerings include daily, weekly, and weekend rentals of a broad selection of vehicles, from economical compact cars perfect for Twin Cities commuting to full-size sedans and SUVs capable of handling Minnesota’s varied terrain and weather, including potential snowy conditions in colder months. Luxury and convertible options may also be available for special occasions or a more premium travel experience.
- Van Rental Agency Services: Recognizing the need for larger transport, the location specifically offers van rentals, which are ideal for large families, sports teams, church groups, or for transporting significant amounts of cargo. These often include minivans (like the Chrysler Pacifica or similar) and larger passenger or cargo vans (like the Ford Transit or similar).
- Onsite Services: Customers benefit from onsite administrative and customer service support, meaning the entire rental transaction—from pickup to return—is handled right at the airport facility. This includes vehicle check-out and drop-off.
- Payment Flexibility: They accept a wide array of payment options, making transactions convenient for most travelers. Accepted payment methods include major Credit cards, Debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay). Note that while debit cards are accepted for payment upon return, their acceptance for initial credit identification/authorization hold may be subject to specific policies, including a potential credit check and age requirement (typically 25+ for debit card use at time of rental, though policies can vary).
- 24-Hour Drop Off: The ability to return your vehicle after hours is a significant convenience for those with very early morning flights or late-night returns, allowing renters to follow signs for “Car Rental Returns,” park in the secure lot, and leave the keys, with the rental officially being checked in the next business day.
Avis often provides features and discounts that appeal to specific segments of the Minnesota population and traveling community.
- Active Military Discounts: A notable highlight is the availability of discounts for active military personnel and veterans. While specific discount percentages (which can be up to 35% off PAY NOW rates through partners like WeSalute+) are subject to specific programs, terms, and verification requirements, this commitment to serving those who serve is a valuable benefit for military members and their families in the region.
- Wide Vehicle Selection: The fleet at a major airport hub is typically extensive, ranging from small economy cars up to premium vehicles, SUVs, and vans, ensuring customers can find a vehicle suitable for any need, from navigating urban Minneapolis traffic to driving the scenic byways of Minnesota.
- Avis Preferred Program Benefits: While not unique to MSP, the availability of the Avis Preferred loyalty program is a key feature, offering perks such as skipping the counter, priority service at the Preferred Booth on the 5th floor of the Silver Ramp (for Terminal 1 arrivals), and complimentary upgrades when available. This enhances the speed and ease of the rental process for frequent travelers.
- Long-Term Rentals: For those on extended stays, business projects, or in need of a temporary vehicle for a month or more, the location offers long-term car rental options, which often come with special savings on daily rates.
- Comprehensive Vehicle Protection: The agency offers various protection and coverage options, including Loss Damage Waiver (LDW) and Roadside Assistance, giving renters peace of mind while driving in and out of the Twin Cities metro.
The Avis Car Rental at MSP Airport stands out as a strong choice for Minnesota travelers due to its exceptional convenience and range of services. The prime location directly at the airport's main terminal makes it the most time-efficient option for those flying in or out of the state. The ability to complete the entire transaction—from counter service to vehicle pickup—within a dedicated, easily accessible airport facility saves valuable time and eliminates the need for separate shuttles to offsite lots.
Furthermore, the specialized offerings, such as the availability of van rentals, cater to needs beyond the standard sedan, ensuring large groups or those with extra gear can find appropriate transportation. The explicit support for military personnel through active military discounts is another compelling reason for service members and veterans residing in or visiting Minnesota to consider this provider. While customer experiences, as with any high-volume service, can vary (ranging from excellent service with vehicle upgrades to reported issues concerning vehicle maintenance and reimbursement processes), the overall infrastructure, major brand reliability, and commitment to accessibility (wheelchair accessibility, on-site parking) solidify Avis MSP as a leading, professional, and full-featured car rental solution right where Minnesotans and visitors need it most: at the gateway to the state.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
4901 Glumack Dr, St Paul, MN 55111, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I want to tell a little about my experience with AVIS MSP. Our plane from Detroit was delayed for almost 2 hours, but when I arrived at the line to pick up the car (5 th floor), a very nice girl served me without any problems and offered me a choice of 2 cars (Genesis G70 or Volvo XC60). I was pleasantly surprised that everything went so smoothly. I will say the same about the return. I left the keys in the car and took a few photos. Thank you, only 10 points.Message for manager: "Please upgrade internet for them"Service: +10The car: +10
July 02 · S. DAvis at MSP rented us a car with 55k miles and tires that were falling apart. After getting stranded in rural Wisconsin because the tire disintegrated, the company has refused to reimburse us for the tire replacement and other expenses, despite teling us before we spent the money that they would. Utterly garbge company - take your business elsewhere.
September 16 · J KleinPlease avoid this Avis location if you can. On reservation number 26206082US0. I told them I was landing at 5am for a rental. My flight was delayed so I landed at 6:30 am and arrived to the Avis rental place at 6:50 am for a rental. Despite notifying the Avis team via email, about what time I was landed and that I’d need a rental from them. I was held up for approximately 20 minutes because no one was available to let me and 2 others customers behind me out of the gate. The scanners did not work and no one was staffed at the gate. I had to flag a worker down just for us to be let out. This occasion has happened more than once as well (about 4 times now) and I have emailed Avis staff about this issue but unfortunately same result still. They almost never reply to their emails when I send them an email too which makes it even more frustrating unfortunately. Hope they can fix this issue in future.
April 07 · Dillan NguyenI have never dealt with a more unprofessional and mean staff at the Minneapolis airport Avis location. We had a flat tire last night that I ended up changing myself because I couldn't get a hold of anyone at their roadside assistance. This morning I spent 2 hours on the phone being transferred back and forth between customer service and roadside assistance, all the while everyone I spoke with was so rude. They finally agreed to exchange our car and we had to drive all the way back to the airport to exchange. On our way out, the lady at the booth was the rudest of all!! I don't know what is going on in Minneapolis at Avis, but I will never ever rent from you again.
October 11 · Jeremy SchoenfelderI had a great experience here thanks to a specific employee named Sarah. I discovered my assigned car was locked with the keys in it, and no way for me to get in. There was also a super long line at the counter. I saw Sarah walking around the lot, and asked if she could assist me. She could have easily told me to go wait in the line, but she walked me to the line of freshly cleaned cars and helped me pick one out. She was so incredibly helpful and cheery about it as well. I wish I had more encounters with employees like Sarah!
August 26 · Drew Rodriguez
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