Avis Car Rental

- 933 W North Ave, Chicago, IL 60642

For residents and visitors in the Illinois region, accessing reliable and diverse transportation options is essential for both daily commuting and exploring the greater Chicagoland area. Avis Car Rental, a globally recognized name in vehicle rentals, maintains a convenient local branch at 933 W North Ave in Chicago. This location serves the community, offering a wide selection of vehicles from compact cars for city navigation to large vans for group travel or moving needs, positioning itself as a key resource for flexible transport solutions within the North Side of Chicago.

As a major Car rental agency and Van rental agency, Avis aims to cater to a broad spectrum of customer requirements, whether the need is for a weekend trip away from the city, a replacement vehicle while a personal car is in the shop, or commercial-grade transport. The company’s presence in a vibrant, easily reachable neighborhood like Lincoln Park—near the intersection of North and Sheffield Avenues—makes it a practical choice for local users who prefer to rent from a neighborhood location rather than an airport.

The location offers several key accessibility advantages, noted by the business itself, which are particularly important for Illinois customers who may have specific mobility requirements:

• Wheelchair Accessible Entrance: Ensuring that all customers can easily enter the facility to complete their rental paperwork.
• Wheelchair Accessible Parking Lot: Providing dedicated and appropriately marked parking spaces for the convenience of customers with disabilities, simplifying the process of picking up or returning a vehicle.
• Transit Proximity: The North/Clybourn CTA station (Red Line) and multiple bus routes are nearby, allowing non-car owners or those without a ride to easily reach the branch.
• On-Site Vehicles and Returns: The general directions provided by the company indicate that vehicles are kept on-site, and returns are usually made to the same location, streamlining the logistics for renters.

Typical services provided include:

• Diverse Vehicle Fleet: Rentals ranging from economy and compact cars for efficient city driving to full-size sedans, SUVs (Standard, Intermediate, and Full-Size), and luxury vehicles for upgraded comfort.
• Van Rental Agency Services: Specializing in passenger vans (like 12- and 15-passenger vans) and minivans, which are essential for group outings, family vacations, or transporting significant cargo.
• Payment Flexibility: Accepting common payment methods, including credit cards and debit cards, though customers using debit cards should always confirm the location's specific policies on deposits and credit holds prior to arrival.
• Optional Rental Features: Offering extra services such as GPS navigation systems, satellite radio (SiriusXM®), child safety seats, and various protection and coverage options, including Loss Damage Waiver (LDW) and Extended Roadside Assistance.
• E-Toll Collection: Providing optional services for automated toll payments, which is highly beneficial for navigating the electronic toll roads throughout Illinois without worrying about cash payments or incurring violation fees.

Notable features include:

• Active Military Discounts: The company offers significant savings, typically up to 35% off the base rate, for active duty military, veterans, National Guard and Reservists, and their immediate families, often through programs like WeSalute (Veterans Advantage). This is a substantial benefit for the military community in Illinois.
• Avis Preferred Program: A loyalty program that allows members to bypass the counter, speed up the reservation process, and potentially receive free upgrades, streamlining the rental experience.
• Accessibility Commitment: Dedicated accessible entrance and parking lot, demonstrating a commitment to serving all members of the community, which is a crucial consideration for many local renters.
• National Network Support: As part of a major national and international brand, customers benefit from 24/7 roadside assistance and centralized customer support, a vital safety feature while traveling across Illinois and beyond.

• Address: 933 W North Ave, Chicago, IL 60642, USA
• Phone: (312) 219-6151
• Mobile Phone: +1 312-219-6151

However, users in Illinois must exercise a high degree of diligence based on recent customer feedback for this location and the general brand. **Customer reviews explicitly detail concerning issues related to contract closure, billing, and cleanliness.**

To ensure a positive experience, Illinois renters are strongly advised to:

• Document Everything: Take detailed, time-stamped photos or videos of the vehicle's condition, both exterior and interior, at pickup and, most critically, at drop-off.
• Get Contract Closure Proof: Demand a final, printed, or emailed receipt confirming the exact time and date of return and the closure of the contract, explicitly showing a zero balance for any extra days or fees.
• Verify After-Hours Instructions: If returning a car after business hours or on a weekend, obtain clear, written instructions from a staff member regarding the key drop-off and contract closing process. Do not rely solely on general assumptions.
• Monitor Bank Statements: Be prepared to closely monitor bank or credit card statements for unexpected or lingering E-Toll fees and rental charges for weeks after the rental period ends, and be ready to challenge these charges promptly.

Avis Car Rental

933 W North Ave, Chicago, IL 60642, USA