Avis Car Rental

- 619 Sligo Ave, Silver Spring, MD 20910

For residents across Montgomery County, having access to reliable, conveniently located car and van rental services is essential for navigating everything from vehicle repair situations to weekend trips away from the D.C. Metropolitan Area. The Avis Car Rental branch, situated centrally at 619 Sligo Ave in Silver Spring, MD, is a long-standing option for the local community, operating as a dedicated **Car rental agency** and **Van rental agency** focused on neighborhood customer needs.

This Silver Spring location provides the familiarity of a national brand with the accessibility of a local office. They maintain a fleet featuring many up-to-date models, from fuel-efficient compacts to spacious passenger vans, ensuring there’s a vehicle to meet nearly every need of a Maryland driver. The branch is committed to providing service that is both reliable and accommodating, particularly noted for its support of the military community through **active military discounts** and for its efforts to ensure a smooth, efficient check-in and check-out process.

Customer feedback often highlights the effectiveness of the vehicle itself—described as "good and reliable"—and the positive, personalized interactions with specific staff members, such as a gentleman named Solomon, who was praised for his flexibility and excellent service, even beyond closing time. While some reviews point out the need for improvements in facility cleanliness and consistency in counter service, the core product and dedicated customer efforts remain strong reasons for local patronage.

Location and Accessibility

The Avis Car Rental office at 619 Sligo Ave is strategically located in Silver Spring, placing it conveniently close to major routes that serve the core of Montgomery County and easy access to the Beltway (I-495). This neighborhood setting is ideal for customers seeking a rental outside of the bustling airport environment.

• Address: 619 Sligo Ave, Silver Spring, MD 20910, USA.
• Hours of Operation: This local branch offers extensive weekday hours, typically operating Monday through Friday from 8:00 AM to 7:00 PM, and shorter weekend hours on Saturday from 9:00 AM to 2:00 PM, and Sunday from 10:00 AM to 2:00 PM. Customers should always verify hours for holiday closures.
• Accessibility: The location demonstrates a commitment to serving all community members by providing a **wheelchair accessible entrance** and a **wheelchair accessible parking lot**. This ensures that all customers, regardless of mobility needs, can easily access the rental counter and vehicles.
• Pick-up Service: As a "home city" location, Avis often offers a complimentary customer pick-up service, a significant benefit for locals who need to leave their primary vehicle at a repair shop. Customers must call the branch directly at least 24 hours in advance to arrange this service.
• Local Context: Positioned near local landmarks and residential areas, the Sligo Ave branch is perfectly placed to support the everyday transportation requirements of residents in Silver Spring, Takoma Park, and Wheaton.

Services Offered

As a dual **Car rental agency** and **Van rental agency**, the Silver Spring Avis location offers a comprehensive range of vehicles and services designed to meet diverse local and travel needs.

• Extensive Car Fleet: Customers can select from a wide variety of car classes, including:
  • Economy and Compact vehicles for budget-conscious rentals and city driving.
  • Standard and Full-Size sedans like the Toyota Camry or similar models, ideal for family travel or longer Maryland road trips.
  • A selection of SUVs, including Intermediate and Full-Size options, to accommodate additional passengers and luggage for excursions to the Eastern Shore or Western Maryland.
  • Premium and Luxury vehicles for those special occasions or business needs.
• Dedicated Van Rental Options: The branch specializes in larger vehicle rentals, crucial for group transportation:
  • Minivans (e.g., Chrysler Pacifica) with 7-passenger seating for family trips and local group activities.
  • Passenger Vans (often 12- and 15-passenger models) for organizations, sports teams, or event transportation, ensuring groups can travel together.
• Flexible Payment Options: Avis accepts a wide range of payment methods, adding convenience for the local renter:
  • Major Credit Cards (Visa, Mastercard, American Express, Discover).
  • Debit Cards are generally accepted for rental. However, customers intending to rent using a debit card should be aware that Avis's policy often requires a credit check and may require an authorization hold of the estimated rental charges plus a security deposit ($200 to $300 or $250 if prepaid), which will temporarily reduce the available balance in their bank account.
• Insurance Replacement: This neighborhood branch is a common solution for insurance-related rentals, assisting customers whose personal vehicles are in the shop by working directly with insurance providers.

Features / Highlights

The Avis Car Rental on Sligo Ave distinguishes itself with specific benefits tailored to the Maryland community.

• Active Military Discounts: The branch is proud to honor the U.S. military community. **Active military discounts** are available, which typically involve savings of up to 35% off PAY NOW rates for U.S. military veterans, active-duty military, National Guard & Reservists, and their immediate family members who enroll in Avis's partnership programs.
• Vehicle Quality and Selection: Customers frequently praise the availability of a **"nice selection of cars"** and **"many up to date models,"** which increases the likelihood of finding a preferred, modern, and well-equipped vehicle. The mention of getting a "good hybrid" at a "good price" highlights the diversity of available models.
• Demonstrated Customer Flexibility: One highlight, as noted in a review, is the willingness of staff, like Solomon, to accommodate customer needs by remaining open beyond closing hours for a returning vehicle and showing **flexibility on billing**, charging only for the days used despite an initial three-day reservation. This commitment to going the extra mile provides a significant comfort to travelers in unexpected situations.
• Efficient Check-in/Check-out: Despite some facility critiques, the process itself is often described as **"efficient,"** meaning minimal wait times and a quick handover of the rental agreement and keys, a critical feature for busy Maryland commuters.

Contact Information

For the most accurate and up-to-the-minute information on vehicle availability, rates, or specific policies regarding debit card rentals and military discounts, please contact the Silver Spring office directly.

• Address: 619 Sligo Ave, Silver Spring, MD 20910, USA
• Phone: (301) 587-2516
• Mobile Phone: +1 301-587-2516

What is Worth Choosing

Choosing the Avis Car Rental location on Sligo Ave in Silver Spring is a solid option for many Maryland-based renters, especially when considering the following aspects:

• For the Military Community: The clearly advertised **active military discounts** and associated programs make this an excellent choice for service members and veterans looking to maximize savings on personal travel.
• Need for Specific Vehicles: Whether you require a **Minivan for a family vacation** or a **Passenger Van for a group outing** in the DC metro area, the branch's designation as a Van rental agency, coupled with its up-to-date fleet, ensures access to these specialized, high-demand vehicle classes.
• Value of Customer Advocacy: While every branch can have off days, the positive reviews that specifically name staff members for providing **outstanding, flexible service** (such as accommodating early returns and remaining open late) suggest a local team that is empowered and motivated to prioritize the customer experience when it matters most.
• Accessibility and Convenience: The combination of a central Silver Spring location, the availability of a customer pick-up service, and the full physical accessibility of the entrance and parking lot provides a high level of **convenience for all local residents** who need a seamless rental experience without traveling to an airport.

It is recommended that new customers, particularly those concerned with vehicle cleanliness or utilizing a debit card, clearly communicate their requirements and confirm all policies directly with the branch prior to arrival to ensure the most comfortable and trouble-free rental experience.

Avis Car Rental

619 Sligo Ave, Silver Spring, MD 20910, USA