Avis Car Rental Introduce
For many Indiana residents in the Mishawaka and South Bend region, having reliable, local access to rental transportation is essential, whether it's for a temporary vehicle replacement, a weekend trip, or group travel. Avis Car Rental at the convenient Grape Road location in Mishawaka is a trusted agency committed to serving the needs of the local community. This branch offers a professional environment combined with a highly praised, personalized customer service experience, making the process of hiring a car or van straightforward and stress-free.
As a branch of one of the world's most recognized car rental brands, Avis Mishawaka provides the fleet depth and operational reliability expected of a global leader, yet maintains a local, dedicated approach. The positive customer experiences frequently highlight the extraordinary efforts of the staff to ensure travelers get the vehicle they need, even during peak periods when vehicle availability across the region can be severely constrained. This commitment to customer problem-solving is what truly sets this local Indiana branch apart.
The Avis Car Rental location is ideally situated for residents across the Michiana area, found at: 5660 Grape Rd, Mishawaka, IN 46545, USA. This is a prime retail location, often found near the University Park Mall and other major shopping centers and hotels. The placement on Grape Road provides easy access from main thoroughfares, making pickup and return simple for local users who do not require an airport location. For Indiana renters looking to avoid the additional taxes and fees often associated with airport pickups, this city-based branch is a highly attractive alternative.
Recognizing the importance of mobility for all customers, the Mishawaka Avis location has specific provisions for accessibility. The facility offers a wheelchair accessible entrance, ensuring smooth entry for all patrons. Furthermore, there is dedicated wheelchair accessible parking lot access, which is vital for easy transition when picking up or dropping off a rental vehicle. These features demonstrate the branch's focus on providing inclusive and convenient service for every member of the Indiana community.
Avis Car Rental in Mishawaka is positioned as a comprehensive vehicle rental provider, offering a wide spectrum of options that cater to both individual and group travel needs. As a combined car and van rental agency, it specializes in accommodating both short-term rentals and those with extended requirements, such as monthly rentals often needed for long business assignments or insurance replacements.
- Diverse Vehicle Classes: The fleet is designed to meet every need, ranging from fuel-efficient Economy and Compact cars for city driving and commuters, to Intermediate and Full-Size sedans, and more spacious Standard and Premium SUVs.
- Dedicated Van Rental Services: A key offering is the specialized van rental service, which includes Minivans (7-passenger) like the Chrysler Pacifica, as well as larger Passenger Vans (12-passenger and 15-passenger options) for group outings, team travel, or large family vacations across the state.
- Flexible Payment Options: For customer convenience, the branch accepts various payment methods, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments, ensuring a hassle-free transaction process.
- One-Way Rentals: Avis facilitates one-way rental arrangements, allowing Hoosiers to pick up a car in Mishawaka and drop it off at another Avis location, which is ideal for cross-state travel or moving.
- Optional Protection Products: Customers can select from a range of protection and coverage options, such as Loss Damage Waiver (LDW), to reduce their financial responsibility in the event of vehicle damage or theft.
- Child Safety Seat Rentals: For families traveling with young children, the option to rent child safety seats and boosters is available, eliminating the need to travel with your own.
- Pet Policy: Avis maintains a policy that allows customers to bring pets in rental cars, provided certain guidelines are followed to keep the vehicle clean and avoid cleaning fees.
The Mishawaka Avis branch has cultivated a reputation based on specific features that enhance the rental experience, particularly the personalized approach and dedication to solving complex traveler needs.
- Exceptional Customer Service: Customer feedback overwhelmingly praises individual staff members for going above and beyond. Noted examples include agents who are "friendly, helpful" and who "worked magic" to secure a car during sold-out periods (like major Notre Dame events), often swapping out vehicles with "zero hassle" to ensure a successful family trip. This personalized attention creates high customer loyalty.
- Active Military Discounts: The branch extends its gratitude to those who serve by offering active military discounts, providing valuable savings and support to military families and personnel in the Indiana region.
- Avis Preferred Loyalty Program: Regular renters can enroll in the Avis Preferred program, which rewards loyalty with perks like earning points for every dollar spent, point redemption for free rental days and accessories, and expedited service to skip the counter at most locations. Higher-tier members may also receive complimentary upgrades.
- Convenient Retail Location: Being a non-airport branch, it is highly convenient for local residents and offers the potential for lower rental costs by avoiding the additional airport fees and taxes typically applied at SBN.
- Accessibility Compliance: The provision of wheelchair accessible entrances and parking lots makes this location a reliable choice for customers requiring special mobility assistance.
For reservations, current inventory availability, or to speak directly with the highly-rated staff at the Mishawaka branch, please use the following contact details:
- Address: 5660 Grape Rd, Mishawaka, IN 46545, USA
- Phone: (574) 277-8285
- Mobile Phone: +1 574-277-8285
For Indiana residents, particularly those in the Mishawaka, South Bend, and surrounding Northern Indiana communities, Avis Car Rental on Grape Road is worth choosing primarily for its highly-rated, proactive customer service. In the rental industry, vehicle availability and problem resolution are critical, and the overwhelmingly positive testimonials—from long-term monthly renters to last-minute travelers during sold-out periods—demonstrate this branch’s superior ability to manage customer needs with exceptional care and professionalism. The peace of mind that comes from knowing the staff will work hard to secure a vehicle, even when others are sold out, is invaluable.
Furthermore, the logistical advantages of this off-airport location are significant for the local market. Choosing the Grape Road Avis avoids the additional airport surcharges, potentially leading to substantial savings on the total rental cost. The combination of a convenient, central Mishawaka location, a diverse fleet that includes passenger vans, valuable discounts for active military personnel, and the efficiency of the Avis Preferred program makes this branch an excellent and reliable option for all your car and van rental requirements in the Indiana region.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental Reviews
pricenumbercallemployeespick upprepaiddebit cardrefundrespectinventory
★ 5★ 4★ 3★ 2★ 1My husband and I have been renting monthly from Avis Mishawaka since July, and I can’t say enough good things about Sheere! Every single time, Sheere at the front desk takes such great care of us, she is friendly, helpful, and always makes the process so easy. Honestly, I would recommend this place 100 times over. Thank you, Sheere/Avis Mishawaka, for making car rentals stress-free for us!
October 19 · Dane PMy experience was amazing. It was the week of Norte Dame and everyone was sold out. I reserved a car at southbend air port only to find out they didnt have my rental. Last resort I tried avis on grape road. Initially I was turned away but Sheree (think I spelled it right) worked magic and got me a rental. After I got the rental It had an issue and she swapped it out with zero hassle. For her gratitude and help I will forsure be a returning customer and so will my family for rental needs. Thanks so much Sheree for making my family trip possible. You are awesome 👌.
September 23 · Mustang DeePrepaid for a rental on husbands cardCalled 4 times to make sure it was ok that i use his bank card since the car was in my name. I was told yes everytime as long as he was with me, and provided his ID. The pink haired lady behind the counter was rude as soon as i walked in. Refused to let me rent the car since i was using my husbands bank card for the deposite saying the card had to be in my name, since the car was under my name. Even though it was prepaid with his card, and i was told more then once it was ok. She was absolutely horrible, threatened to call the cops on me, also told me she wouldnt give me the number to call to get a refund, and she could stop us from getting a refund. NEVER EVER RENT A VEHICLE FROM THIS PLACE. Its filthy, smells horrible, and the woman is just a nasty rude person.
July 27 · Brittany RosellNormally don't do reviews but THIS place sucks. It's basically useless.... Reserved a car a week ahead of time thinking I'll have no issues and just walk in pay and leave with rental.. WRONG not that simple. Called at least a dozen times at 9am sharp just to confirm everything is good to go. No answer phones. Get a ride there. Only to find out they don't have a car available and I'll be put on a wait list. There esxuae was OHare was getting some cars from them today? ... So what a paying customer is a second class citizen these days? Felt like i was at a Government unemployment line or something. Definitely don't feel like a customer paying for a service... I told them yes call me when you have one while i leave and check other options. Never got a phone call. Went with another option later and within 15 mins was rolling. Glad i wasn't like stranded and had to depend on these guys. I'd be really screwed. Oh and got scammed out of $20 because i pre purchased the insurance online so. With them not answering phones probably won't get that back 😡. Don't know what kinda buiness this is or what kinda third world country this became when a guy can't even rent a car to go from one place to another 🤦. Like that episode of Seinfeld anybody can just take reservations. But you have to HOLD the reservation. And that's really the most important part ....END RANT
July 22 · Mike VasquezVery friendly and polite staff, quick return of the car (only dropped off at this location as it was a one way rental), quickly released the deposit. Would come again
May 27 · K. Klein
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