Hertz Car Rental - Harrisburg - Paxton Street Introduce
For those living in or visiting the capital region of Pennsylvania, securing reliable, high-quality transportation is essential for business travel, family road trips, or simply getting around while your own vehicle is in the shop. Hertz Car Rental at the Paxton Street location in Harrisburg is a dedicated car rental agency committed to serving the needs of Central Pennsylvania users. This branch provides the extensive fleet and professional standards expected from a globally recognized brand, coupled with the focused, hands-on service of a neighborhood location.
The team at the Harrisburg - Paxton Street branch aims to make the rental process as smooth and tailored as possible. As one highly satisfied customer highlighted, staff members—such as "Jim"—are known for going "above and beyond" to ensure customers get the exact make and model they desire. This personalized attention, which includes ensuring the vehicle is "clean and the gas tank was full," speaks volumes about the location's commitment to customer satisfaction and attention to detail. Having friendly, knowledgeable, and helpful staff on hand is a significant advantage when navigating the sometimes-complex world of vehicle rentals, ensuring Pennsylvania travelers can start their journey with confidence.
However, like any busy service provider, it is crucial for customers to confirm all logistical details directly with the branch. A disappointing experience shared by another customer regarding conflicting operating hours between online listings (like Apple Maps), phone prompts, and the actual closing time highlights the importance of real-time communication. This situation, which resulted in a customer missing their rental and delaying an out-of-state trip, underscores a vital point for all renters in the region: always verify the precise pick-up and drop-off times directly with the Paxton Street staff, especially when nearing closing hours. While the location provides a valuable "onsite service," ensuring a clear understanding of the hours of operation—which may differ from general online listings—is the renter’s best way to prevent unnecessary stress or delays. Transparency and responsiveness are key in the rental industry, and while the majority of interactions are positive, clear communication on hours and availability is a service expectation.
The Hertz Car Rental on Paxton Street is strategically positioned to serve local Harrisburg residents, those flying into Harrisburg International Airport (MDT) but preferring a neighborhood pick-up, and visitors to the capital city. Their fleet is designed to meet various demands, from economical cars for quick city errands to spacious SUVs for trips through the beautiful Pennsylvania countryside, or commercial vehicles for business purposes. The ability to find the car you want, with the assurance of a clean vehicle and a full tank, is what makes this location a highly recommended choice in the Harrisburg area.
The Hertz Car Rental facility is conveniently situated in a high-traffic commercial area of Harrisburg, Pennsylvania, ensuring easy access for all customers in the region.
The specific address for this location is: 2741 Paxton St, Harrisburg, PA 17111, USA. This placement on Paxton Street—a major corridor—makes it readily accessible from various parts of Harrisburg and the surrounding communities, including Camp Hill and Mechanicsburg.
In terms of inclusivity and ease of access, the location has implemented key features to serve all members of the Pennsylvania community:
- Wheelchair Accessible Entrance: The facility ensures that the entry point is easily navigable for individuals using wheelchairs or other mobility aids.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces are available to accommodate customers with mobility needs, allowing for a seamless transition from vehicle to counter.
This focus on physical accessibility demonstrates a commitment to serving every customer in the Central Pennsylvania area. The "Onsite Services" designation further implies that all key rental processes, from contract signing to vehicle inspection, are handled directly at this dedicated branch location.
Hertz Car Rental at 2741 Paxton St, Harrisburg, provides a comprehensive set of services to cover general car rental needs and specialized requirements for both personal and commercial users.
- Standard Car Rental Agency Services: Offering a wide variety of vehicles, including economy, compact, mid-size, large sedan, and SUV classes to accommodate any travel need, whether local or long-distance.
- Cargo Van Rental: Providing options for commercial or heavy-duty personal transport needs, such as moving equipment, large items, or facilitating local business operations within Pennsylvania.
- Onsite Services: All aspects of the rental transaction, including reservation confirmation, vehicle inspection, payment processing, and customer support, are handled directly at the branch location.
- Flexible Payment Options: Acceptance of both major Credit Cards and Debit Cards for payment, giving customers a choice in how they secure their rental.
- Customer-Centric Vehicle Preparation: Vehicles are prepared to a high standard, frequently reported to be clean and provided with a full gas tank, minimizing immediate trips to the fuel station after pick-up.
- Optional Protection Products: Availability of various protection products, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), allowing renters to choose their desired level of coverage during their time on Pennsylvania roads.
The Harrisburg - Paxton Street Hertz location is highlighted by several key features that benefit its customer base in Pennsylvania.
- Active Military Discounts: A valuable feature providing special pricing and recognition for active military personnel and their families. This is a significant highlight for the many military families and veterans residing in the Central PA area.
- Dedicated Onsite Staff: Customers consistently praise the staff for being friendly, knowledgeable, and helpful, often going "above and beyond" to ensure the renter gets the exact vehicle they desire.
- Superior Vehicle Condition: A commitment to providing clean, well-maintained vehicles with a full tank of gas, reflecting a high standard of presentation and preparation.
- Accessibility Features: Inclusive facilities, including a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, making the rental process barrier-free for all customers.
- Diverse Fleet Availability: The capacity to offer a broad selection of vehicles, from small fuel-efficient cars for city driving in Harrisburg to larger vehicles like SUVs and specific commercial options like Cargo Vans.
Customers in Pennsylvania looking to rent a vehicle or inquire about availability and policies can use the following information to contact the Paxton Street branch:
Address: 2741 Paxton St, Harrisburg, PA 17111, USA
Phone: (717) 561-2107
For any individual in the Harrisburg, PA, region needing a rental car, the Hertz location on Paxton Street is worth choosing due to its winning combination of local service excellence and brand reliability. The primary draw is the staff’s commitment to providing a top-tier customer experience. Testimonials repeatedly mention employees who are not only friendly and knowledgeable but also proactively work to secure the customer's preferred vehicle type, ensuring a personalized and highly satisfactory pick-up. This focus on individual needs is crucial, whether you are on a short-term replacement rental or a long-planned Pennsylvania road trip.
In addition to the excellent service, the practical benefits are substantial. The provision of Active Military Discounts offers real value to a key demographic in the region. Furthermore, the dedication to accessibility, evidenced by the wheelchair accessible entrance and parking, ensures that all members of the community can conduct their business easily and comfortably. The operational standards, such as delivering a clean vehicle with a full tank, eliminate minor inconveniences and demonstrate respect for the customer's time and travel plans.
While all renters must take the responsibility to double-check operating hours—due to past inconsistencies noted by customers—the core offering of this Hertz branch remains exceptionally strong. You are choosing a location that is prepared to provide a diverse, clean fleet and is staffed by professionals who are rated highly for their helpfulness and commitment to getting your vehicle needs right the first time. For a dependable, well-serviced vehicle in the Harrisburg area, the 2741 Paxton Street Hertz is a highly recommended point of choice.
Hertz Car Rental - Harrisburg - Paxton Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Harrisburg - Paxton Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Harrisburg - Paxton Street Photos










Hertz Car Rental - Harrisburg - Paxton Street Location
Hertz Car Rental - Harrisburg - Paxton Street
2741 Paxton St, Harrisburg, PA 17111, USA
Hertz Car Rental - Harrisburg - Paxton Street Reviews
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★ 5★ 4★ 3★ 2★ 1I would highly recommend this hertz location. Jim went above and beyond to find me the vehicle I was looking for and he made sure I had the make and model of vehicle I wanted. The vehicle itself was clean and the gas tank was full. Everyone I had any interactions with at this location was friendly, knowledgeable, and helpful. If you are looking to rent a vehicle I absolutely recommend this location!
October 10 · Carrie LynnI rented a car from this location. I saw on the apple maps that the location was open until 6pm. I decided to call to make sure and they have a prompt for hours which I selected and it said they close at 5:30. I was on my way to pick up my rental and was going to be there at 5:10 so I called while on my way, around 4:50, to see if I could start giving them the rest of my info and no one answered the phone. When I got there they were closed, locked up and gone, at 5:10. I called the airport location and they couldn't help me and were out of cars for the day. I was leaving to go out of state and was now without a car. This is ridiculous!! Get your hours straight on your phone message and answer the phone when people call. You added extra stress to my road trip and delayed my departure by over an hour. Very disappointed!!
July 16 · M SI frequently rent from this location, and it is always a pleasant experience. The employees are friendly and courteous, and they work to ensure that my rental will meet my needs. I especially appreciate that I am typically in and out of there in under 10 minutes.
July 30 · Marianne BrockWhile the service was quick and competent, I always prefer to pick up a rental with a full tank. That makes it clear that it is to be returned full. While not the locations issue, Google maps got confused on my return, and almost had me going the wrong way on an off ramp. Caution customers to put the address in and not Hertz.
July 05 · Nancy NaujoksGreat staff ! very friendly and was truly professional. I have switched from Budget to Hertz recently for my monthly rentals. They had many good cars there. John (hope I remember his name correctly) was really making a difference for that office. I saw him taking his time to clean the car before giving the keys.
March 27 · Nandu Menon
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