Enterprise Rent-A-Car Introduce
For residents across the Phoenix West Valley, including the communities of El Mirage, Surprise, Sun City, and Peoria, reliable transportation is often essential for daily life and accessing Arizona’s many attractions. When your own vehicle is tied up for service, you need an extra ride for a group outing, or you're simply planning a weekend escape, the Enterprise Rent-A-Car location in El Mirage provides a professional, friendly, and stress-free solution.
This dedicated local branch, conveniently situated on NW Grand Avenue, has earned strong acclaim from local users for turning potentially stressful situations—like needing a car after an unexpected breakdown or accident—into surprisingly pleasant experiences. Customers consistently praise the professionalism of the staff, the clarity of the rental process, and the quality of the vehicles provided, which often include late-model, well-maintained options like the Nissan Versa mentioned in customer testimonials.
The facility operates as both a specialized Car Rental Agency and a full-service Van Rental Agency, ensuring a comprehensive fleet ready to meet the varied needs of the West Valley community, from fuel-efficient compacts to spacious vans for large families or commercial tasks.
The Enterprise Rent-A-Car branch is ideally located for easy access throughout the El Mirage, Surprise, and Sun City area, positioned near the intersection of NW Grand Avenue and Greenway Road. Its central location makes it a convenient pickup spot whether you're coming from a local auto shop or your home in one of the surrounding neighborhoods.
The official address is:
Address: 12555 NW Grand Ave, El Mirage, AZ 85335, USA
The location’s operating hours are generally conducive to local schedules, with extended hours on weekdays and availability on weekends. Furthermore, the branch shows a solid commitment to serving all community members by providing key accessibility features: a Wheelchair Accessible Entrance and a designated Wheelchair Accessible Parking Lot, ensuring comfortable access for customers with mobility considerations.
The El Mirage Enterprise offers the full scope of vehicle rental options and services, with a notable specialization in catering to local replacement needs. Their goal is to provide a seamless transition to a rental vehicle, regardless of the reason for the reservation.
- Comprehensive Car Rentals: The fleet spans a broad range of vehicle classes, including economical compact cars (like the praised Nissan Versa for efficient driving), midsize and full-size sedans, and SUVs. Depending on availability, they may also offer specialty classes such as luxury cars, convertibles, and full-size Elite options for those seeking a premium experience.
- Van and Minivan Rentals: Essential for group travel and utility, they provide reliable van rental services. This includes passenger vans for large groups, as well as minivans for family vacations or to simply gain extra cargo space for local moves or projects.
- Insurance and Body Shop Replacement Rentals: They excel at providing quick and efficient replacement vehicles when a customer's car is out of commission due to an accident or repair. The staff is adept at working with insurance companies to facilitate direct billing and streamline the process.
- Customer Pick-up Service: A standout convenience feature often mentioned by customers, the branch offers ride service back to the customer's repair shop or home when picking up or returning their personal vehicle, saving customers the hassle and cost of arranging separate transportation (such as an Uber or taxi).
- Onsite Rental Services: All necessary paperwork, vehicle selection, detailed explanation of coverage options (like Damage Waiver and liability coverages), and final vehicle hand-over are completed professionally and efficiently on-site.
The defining attributes of the El Mirage Enterprise branch center on their commitment to customer value, professional operation, and community engagement.
- Identifies as Women-Owned: This local distinction highlights the branch’s commitment to diverse business ownership and community involvement within the El Mirage area.
- Active Military Discounts: The agency proudly supports service members by offering specialized discounts for active military and veterans. These benefits typically include a 5% discount off base rental rates for personal travel, a tangible thank you for those who serve or have served our country.
- Professional and Friendly Staff: Highly-rated customer service, exemplified by team members like Cassi and Andrew, who are described as "absolutely outstanding," "professional," and "genuinely helpful" in going above and beyond to ensure a smooth rental experience.
- Seamless Rental Management: Customers appreciate the ease with which they can modify or extend their rental agreement when needed, a flexibility that reduces stress during unexpected delays in auto repairs.
- Modern Payment Accessibility: The location accepts a variety of modern payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, offering financial convenience to a wide range of customers.
For immediate inquiries, reservations, or to schedule a pick-up, the El Mirage team is readily available during business hours.
Address: 12555 NW Grand Ave, El Mirage, AZ 85335, USA
Phone: (623) 583-9920
Mobile Phone: +1 623-583-9920
For residents across Arizona's West Valley, particularly in El Mirage, Surprise, and Sun City, this Enterprise location should be a top choice for several compelling reasons. The core value proposition is the combination of a high-quality, diverse fleet—ensuring you get a vehicle that fits your needs, whether it's a gas-saver like a Versa or a family minivan—with truly exceptional customer service. The staff's willingness to clearly explain complex information like liability coverages, offer a decent variety of choices, and even provide ride services to and from local auto repair shops dramatically simplifies the rental process, especially for first-time renters or those dealing with an accident claim.
Choosing this women-owned business means supporting local enterprise while benefiting from national brand reliability. The added layer of appreciation shown through active military discounts and the dedication to full accessibility makes the branch a truly community-focused operation. The numerous glowing reviews affirming "top-notch" service and stress-free modifications confirm that the Enterprise Rent-A-Car in El Mirage is committed not just to renting cars, but to delivering a positive and professional transportation experience for everyone in the Arizona West Valley.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
12555 NW Grand Ave, El Mirage, AZ 85335, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had the misfortune of needing a rental car for the first ever time, after dropping off my car at AAMCO in Surprise and having it kept for a little while - retesting and diagnosing a number of codes which came back with my “check engine” light - having no luck figuring out the issue AND refuting what I had been told by one Firestone and another AAMCO location. However, that misfortune turned into a quick, easy and stress-free experience at the Enterprise Rent-A-Car on Greenway Rd./Grand Ave. in El Mirage. Having tried the AVIS/Budget next door to AAMCO and there being only SUV’s available (which I don’t need for just myself, and chose to save for someone with children or hauling large items/needing that extra space), I decided to give this Enterprise a try. Being my first experience, I wasn’t entirely sure what to expect, but was pleasantly surprised with my experience. The customer service was excellent and the staff was very professional and friendly, everything was clearly laid out and explained in sufficient detail and I was given a decent variety of choices to make the selection from. I wound up taking a ‘25 Nissan Versa, which I was a little more familiar with, as I’d previously owned a ‘11 vehicle of that make and model before (although nowhere near as high-tech) so it was fairly easy to navigate the more traditional features and know the handling and performance. It was in really good condition and everything that came with it in terms of options for liability coverages and expectations within the rental agreement was broken down and fully understood before leaving the lot. I also had no trouble with modifying/extending my rental when it was needed for a few extra days and was able to get a ride back to AAMCO when I was ready to pick up my own vehicle, which I hadn’t previously been aware was an option and took an Uber to the agency office location when I first visited them. All in all, I can say that my experience was top-notch and I will certainly be keeping them at the top of my potential rental companies list, should I need to do this, again, in the near future. Thank you, Enterprise, for making this a great first experience in vehicle rental!
October 03 · Brent WodrichCassi and Andrew at the El Mirage Enterprise location are absolutely outstanding! They went above and beyond to make the entire rental process smooth and stress-free. Both were professional, friendly, and genuinely helpful, making sure I had the perfect vehicle for my needs. Their customer service is top-notch, and it’s clear they truly care about their customers. Highly recommend this location thanks to their excellent service!
August 25 · Mina AMy car in the shop for 5 days. Urgently needed transportation. I walked in to this location and was warmly greeted by Carlene. I had no reservation but she put me in the perfect car for getting around town. She thoroughly explained rates, return time and gasoline fill up options. Yesterday i returned the vehicle to Carlene as well. She also arranged a ride to the garage to pick up my personal vehicle at no cost. I highly recommend this Enterprise location. The customer service is excellent!! A pleasant experience from beginning to end.
July 26 · sandra mccallyChanged from 1 to 4 starts. The branch did not charge me for the extra day and made sure my son and I were quickly taken home after dropping off the car.Original review: I was assigned this rental company after being rear-ended. I had to wait nearly an hour to be picked up from the autobody shop, despite calling ahead. This made me late in picking my son up from school. I just tried to return the car at 3:40PM on a Saturday and they are closed. There is no key drop box or way to return the car. There is no way to speak to an actual human or even leave a message when I call them. There was no notification or communication about the early closing hours.
October 14 · Bryan BakerTerrible experience. The Company has gone down hill, they used to care about you and were top line with customer service. Don’t rent unless unless you want a car which WILL break down on your trip and you will be stranded. Enterprise would not find us a trade anywhere, would not refund, would not help whatsoever at any location. They wanted us to drive their broken vehicle over an hour away to a location which told us to kick rocks- this after 7 hours of phone calls in the middle of our vacation and a bunch of lies. Their roadside and customer service and cooperate people skirt around issues and blame each other. ALSO do not ever purchase a used enterprise vehicle whether from them or a dealership. I almost did once and after my most recent 3 rental experiences with them, and finding out that the 2 other people in line behind me also had defective vehicles it’s clear- they don’t take the proper maintenance steps anymore and that’s a fatal mistake. You will be buying a bandaged car you’ll regret. Enterprise you disappoint me and you’ll be out of business in no time if you don’t fix this and stop buying POS vehicles with CVT transmission Like Nissan anything.👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻Attn Isabella: this review is the result of the failure of the Avenue you just referenced, how else can you help me and who can you direct me to for successful resolution of the problems I have had with enterprise? Please advise, thank you
August 15 · AkC
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