Avis Car Rental Introduce
For residents and businesses in Dutchess County and the wider Hudson Valley region of New York, the Avis Car Rental location in Poughkeepsie provides a crucial local resource for temporary transportation needs. Located conveniently on IBM Road, this branch serves as a reliable hub for those needing a replacement vehicle, a comfortable ride for a weekend getaway, or a larger van for group travel or hauling cargo. Backed by the reputation of a major international rental brand, this Poughkeepsie location focuses on delivering a selection of quality vehicles coupled with accessible features for the local community.
Whether you are planning a scenic drive along the Hudson River, commuting to Albany, or simply need an extra set of wheels while your car is in the repair shop, this local Avis branch aims to simplify the rental process. It caters specifically to the needs of local New York users, offering a range of vehicle types to suit the varied itineraries of people living in or visiting the region, from the historic centers of Poughkeepsie to the surrounding towns and natural areas.
While Avis is known for its wide corporate network, the Poughkeepsie branch operates with a dedicated local focus. Customers benefit from the global support and standardized fleet of Avis, while accessing a convenient location designed for community users. The blend of national strength and neighborhood presence is what makes this a go-to spot for car and van rental in the mid-Hudson region.
The Avis Car Rental office is situated at a strategic and easily reachable location in Poughkeepsie, NY. Its address on IBM Road places it near key commercial and residential areas, offering easy access off of major local thoroughfares, minimizing the time New York drivers spend navigating complex city traffic for pickup and return.
The specific location details are as follows:
Address: 28 Ibm Rd, Poughkeepsie, NY 12601, USA
The operating hours for this branch are designed to accommodate the typical schedules of local renters, though it is always recommended to verify hours when booking. Generally, the office is open:
- Monday to Friday: 8:00 AM - 6:00 PM
- Saturday: 8:00 AM - 2:00 PM
- Sunday: 8:00 AM - 2:00 PM
To ensure a comfortable and convenient experience for all customers, the facility provides key accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The Avis Car Rental branch on IBM Road in Poughkeepsie offers a comprehensive range of vehicle types and services tailored to the needs of Dutchess County residents and visitors.
- Broad Fleet Rental Options: Access to a diverse fleet, including economic compact cars, mid-size and full-size sedans, premium and luxury vehicles for business travel or special events, and high-performance SUVs.
- Van Rental Agency Services: Dedicated selection of vans, including minivans for family road trips and passenger vans (e.g., 12- or 15-passenger models, subject to availability) for larger group transportation needs in the New York region.
- SUV and Specialty Vehicle Rentals: Availability of Intermediate, Standard, and Premium SUVs to handle varied terrain and weather, as well as specialty types like convertibles or pickup trucks, depending on the current local inventory.
- Local Vehicle Pick-Up Service: Avis generally offers a free pick-up service for customers within a defined local area (not available at all corporate locations or times), which greatly benefits those needing a rental after a car breakdown or service appointment.
- One-Way Rentals: Facilitation of one-way trips, allowing customers to pick up a car in Poughkeepsie and drop it off at another Avis location elsewhere in the state or country (fees and terms may apply).
- Payment Flexibility: Accepts all major Credit Cards and Debit Cards for payment and deposit purposes, offering a simple transaction process.
- Avis Preferred® Membership: Access to the Avis loyalty program, which allows frequent renters to enjoy benefits such as faster checkout and potential vehicle upgrades.
The Poughkeepsie Avis location distinguishes itself with several key features that enhance the customer experience:
- Active Military Discounts: Provides special pricing and discounts as a token of appreciation for active military personnel, veterans, and their families.
- Exceptional Accessibility: The facility ensures ease of movement with a Wheelchair accessible entrance and Wheelchair accessible parking lot.
- Convenient On-Site Parking: Offers On-site parking for customers to leave their personal vehicle securely while they rent, a major benefit for local users.
- Standardized Fleet Quality: Benefits from the Avis corporate fleet, which means vehicles are typically newer models, though specific cleanliness may vary by experience, as noted in customer feedback.
- Wide-Ranging Payment Options: Accepts both Credit cards and Debit cards for rental transactions, providing flexibility for different financial preferences.
For making a reservation, confirming availability, or discussing your rental needs with the Poughkeepsie team, use the following contact information:
Address: 28 Ibm Rd, Poughkeepsie, NY 12601, USA
Phone: (845) 625-0201
Mobile Phone: +1 845-625-0201
Avis Car Rental in Poughkeepsie is worth considering for New York users primarily due to the brand's extensive reach and the local branch's commitment to accessibility and convenience. The location is strategically positioned for Hudson Valley travel, and the services, such as the option for one-way rentals and the local pick-up service, provide critical flexibility for residents managing busy schedules or unforeseen vehicle issues. The availability of Active Military Discounts is a valuable financial benefit that sets this location apart for a significant segment of the local population.
However, potential renters must approach their booking with attention to detail and a willingness to communicate. Recent customer reviews point to serious concerns about vehicle cleanliness and availability. Issues cited, such as the reserved car not being available and the replacement vehicle being "disgustingly dirty" with non-functional features (Bluetooth/navigation), are significant service failures that a potential user should be mindful of. Furthermore, the confusion over the key drop box for returns and feeling overcharged compared to competitors are substantial deterrents.
The key takeaway for choosing this Avis location is to prioritize proactive measures. It is advisable to call ahead to confirm your reserved vehicle class and verify the details of the car you are assigned, checking its cleanliness and functionality before driving away. Always confirm the exact procedure and location for after-hours returns. While the convenience of the IBM Road address and the corporate benefits are appealing, the mixed customer experience suggests that the quality of service at this particular location may be inconsistent. Users who prioritize a hassle-free, immaculate vehicle may need to exercise extra diligence to ensure a satisfactory rental experience.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental Reviews
pricedrivetirephoneemployeesto exchangecheckpaydonutdashboard
★ 5★ 4★ 3★ 2★ 1They didn’t have the car I reserved, the car I got was not cleaned well, there is no key drop box visible anywhere upon returning the car. Nothing terrible but all around not good experience.
August 23 · Zak ElmanakhlyHad to use this company last minute on a Sunday, so I didn't have time to argue or ask for a different car. The car they gave me was disgustingly dirty, smelt like pot, and neither Bluetooth or navigation worked. Was also charged double what I would usually pay from enterprise. Use any other rental company.
October 07 · Molly OlsenThey are fast and willing to make the customer happy. Did not have the vehicle I requested, however, upgraded me to a better vehicle. Thank you for making my holiday adventuring safe and affordable. Will be back.
December 24 · Anthony HerbertUpon entering the Avis rental business the sale rep appear lifeless and uninteresting. There was no customer service. He does not get up to do a walk around of the car nor do they check the car personally when you return the car. The car was dirty.
November 03 · yani yethe worst car rental place, the man working on monday 12/30/24 around 1pm was so rude to us when they said they would honor a discount if we returned before 3pm and he wouldn’t and argued with us. The carplay in the car didn’t work during the whole rental, and he didn’t give a discount for that either. Overall so rude, the car sucked, and this man was just the cherry on top of a horrible experience. He also didn’t let us use the bathroom which was crazy! denying us a human need. avis sucks!
December 30 · alix bloom
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