Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents and visitors of New York's beautiful Hudson Valley, securing reliable and convenient transportation is essential, whether for a weekend getaway, corporate travel, or moving large items. Enterprise Rent-A-Car, located at 1839 South Rd in Wappingers Falls, NY 12590, is a key provider in the region, offering comprehensive car and van rental solutions. As a recognized Car Rental Agency and Van Rental Agency, this branch is equipped to handle diverse customer needs, from economy cars for efficient daily driving to spacious vans for group travel or light hauling.
Beyond its well-known brand and diverse fleet, this specific Enterprise branch distinguishes itself with a focus on community and accessibility. Notably, the location proudly identifies itself as a women-owned business, demonstrating a commitment to diversity in the Dutchess County business community. This local branch is dedicated to making the rental process as smooth and stress-free as possible, ensuring that the necessary vehicle is always available to keep your life moving. Whether you're a first-time renter who values clear guidance or a corporate client needing dependable road service, this location aims to meet those expectations with professionalism.
While the general experience is praised for its ease and friendly staff, as noted in customer feedback, potential corporate clients and those embarking on long-distance travel should be aware of the critical importance of ensuring all customer service interactions, particularly for maintenance issues or vehicle exchanges, are clearly documented within the local branch's system. Always confirm that any promises or instructions received from corporate or roadside assistance are acknowledged by the Wappingers Falls branch staff to prevent miscommunication during emergencies or returns.
Location and Accessibility
The Enterprise Rent-A-Car branch is conveniently situated in the heart of the Mid-Hudson region at 1839 South Rd, Wappingers Falls, NY 12590, USA. This location offers excellent regional access, positioning it perfectly for customers coming from Poughkeepsie, Fishkill, and surrounding Dutchess County areas, as well as those traveling north or south along the major Route 9 corridor.
- Prime Location: Located on South Road (Route 9), one of the principal commercial arteries in the Hudson Valley, making it easy to find and access.
- Convenient Parking: Customers benefit from dedicated On-site Parking, which simplifies the process of picking up and dropping off rental vehicles, removing the hassle of searching for a street spot.
- Full Accessibility: The facility is fully committed to accommodating all customers, featuring both a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring that all aspects of the transaction are accessible.
- Service Area: The Wappingers Falls location serves as a critical local hub for people needing temporary transportation due to vehicle repairs, business commitments, or leisure travel throughout the New York state area and into neighboring states.
Services Offered
The Enterprise branch offers a wide range of rental services designed to meet both personal and professional transportation needs. The fleet is kept clean and in great condition, as frequently highlighted by satisfied customers.
- Car Rentals: A comprehensive selection of vehicles, typically including economy cars (e.g., Mitsubishi Mirage, Nissan Versa), compact, midsize (e.g., Toyota Corolla, Volkswagen Jetta), full-size sedans, and SUVs (e.g., Ford Escape, GMC Terrain), suitable for all travel types.
- Van Rentals: Specialization in larger vehicles, identified as a Van Rental Agency. This includes minivans (e.g., Chrysler Pacifica) for families and passenger vans (e.g., 8, 9, 12, and 15-Passenger Vans) essential for group trips, corporate shuttles, or team transportation.
- Commercial and Corporate Rentals: Dedicated programs for businesses with corporate discounts, which can be verified and utilized by eligible renters through their Contract ID (CID), though verification of employment or authorization may be required.
- Roadside Assistance Coordination: As part of the national Enterprise network, the branch coordinates with the company’s 24/7 Roadside Assistance for mechanical issues, though customers are advised to ensure the local branch receives communication notes from central customer service for seamless support.
- Flexible Payment Options: Accepting various payment methods for deposits and rental fees, including Credit Cards, Debit Cards, and modern NFC Mobile Payments.
- After-Hours Drop-Off: Offering an After Hours service where keys can be placed in a drop box, with the renter's responsibility for the vehicle ending upon inspection the next business day.
Features / Highlights
This local Wappingers Falls branch offers several attractive features that enhance the customer experience, catering to specific community groups and modern convenience.
- Active Military Discounts: A significant highlight is the availability of special discounts for active military personnel, recognizing and supporting the service community in the Hudson Valley.
- Women-Owned Business: The branch is identified as women-owned, contributing to the diversity and strength of the local business community in Dutchess County.
- Modern Payment Technology: The acceptance of NFC Mobile Payments, alongside traditional credit and debit cards, streamlines the transaction process for tech-savvy New York residents.
- Commitment to Vehicle Quality: Feedback consistently highlights that the rental cars are clean and in great condition, instilling confidence in the renter for both local and long-distance travel.
- Accessibility Focused: The dedicated Wheelchair Accessible Entrance and Parking Lot ensure that the services are available to every member of the community.
Contact Information
To book a reservation, confirm vehicle availability, or inquire about specific corporate or military discount eligibility, contact the branch directly.
- Address: 1839 South Rd, Wappingers Falls, NY 12590, USA
- Local Phone: (845) 297-3100
- Mobile Phone: +1 845-297-3100
What is Worth Choosing
The Enterprise Rent-A-Car in Wappingers Falls is an excellent choice for New York residents and travelers due to its combination of convenient location, commitment to accessibility, and valuable discounts. Choosing this local branch provides the confidence of renting from a large, reputable national brand while supporting a local, women-owned business.
For the vast majority of renters, the experience is described as smooth, easy, and stress-free, backed by friendly staff and well-maintained vehicles. The selection of both rental cars and a variety of passenger vans makes it a one-stop-shop for individuals, families, and organizations with diverse transportation needs in the Hudson Valley. Furthermore, the inclusion of active military discounts shows a genuine appreciation for service members.
However, for those planning extensive cross-state travel, especially corporate renters, the primary reason to choose this branch comes with a note of caution: always prioritize communication with the local branch management (such as Mike
mentioned in one review) and ensure any crucial details, particularly regarding potential vehicle maintenance issues encountered far from home, are logged directly into the local system. While national customer service lines are available, confirmation with the Wappingers Falls staff upon pickup or through a documented email is the best way to safeguard against communication gaps and ensure your life, and the lives of your family, are never risked due to an unacknowledged maintenance concern. The local team's ability to smoothly handle the rental initiation process and offer a diverse fleet remains a significant advantage for the Dutchess County community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1839 South Rd, Wappingers Falls, NY 12590, USA
Enterprise Rent-A-Car Reviews
pricemanagercleanpickupteamphonemini vanemployeestaffefficient
★ 5★ 4★ 3★ 2★ 1I had an amazing experience with Enterprise! This was my first time renting a car, and the whole process was smooth, easy, and stress-free. The staff was super friendly and helpful, and the car was clean and in great condition. I felt totally confident driving it, and everything went exactly as expected. I highly recommend Enterprise to anyone looking to rent a car – they made a great first impression, and I’ll definitely be coming back!
April 22 · Taras VoznyyRented through corporate like I've done in last and had issues driving 1200 miles away from home and oil service light came on and was told local 3 locations dont have anything to exchange was promised to call back i was renting it for 10 days ans light came on 1st day enterprise was not able to help called like 5 times customer service whatever we talked not made notes and when I finally came back with my family in the car just praying to be home safe local branch refused to acknowledge anything because customer service never put notes in the road side assistant refused to help because they were not able to pull my details that I am renting that car and customer service was like that's not true they should be able to help you so after be going back and forth local locations for enterprise 1200 miles away from home refused to help and I had to risk it with my family to come back and after I came back to the same location I rented the car after explaining ans showing the pictures of notification keeps coming up on dashboard and my call logs on my phone contacting enterprise and have long conversations that did not mean anything to the local branch where I got the car because they did not see any notes in their system from all the calls I made to customer service and the manager just brushed me off like so what if the service oil light came on and I was like im driving with my family and kids in the car and you telling me that's not a big deal what if something happened mechanically while im driving with my family in thr car over 1200 miles away from home manager seems like didnt care if something happens to me or my family and said can't do anything all I can do is give you $50 off so my life and my family life only worth $50 to enterprise and for your information car is rented through my employer on corporate discount where my company rentes 1000's can from enterprise and this is what I received as service from enterprise. I am very disappointed with enterprise customer service and especially to my local enterprise branch where I picked up the car they told why I didn't contact them when I was told since I'm going far away if anything reach out to customer service or local branch where I be and guess what something did happen and neither the customer service or the local branches there in Florida helped me so I drove the car back to New York just praying to be home safely and after coming back local branch attitude made my experience more worst almost calling me that whatever I'm saying there is no record of it and my pictures of dashboard for medals when the oil service message was keep coming up and call logs on my phone was not enough.Local branch is at 1839 South Rd, Wappingers Falls, NY 12590Manager name is Mike.
July 18 · Yasir KhanIf you need to rent a car, the Enterprise in Wappingers Falls is your best bet. They have the most incredible customer service around! Never disappointed. Always get a great car. In and out so quickly. Mike and the entire team there are super friendly and helpful. Highly recommend!
August 15 · Liz VilatoI just want to take a few minutes out of my day to thank Wappinger Falls Enterprise. Thank you for making my most recent transaction with you a pleasant one. I was very happy with the customer service and the suggestions that were offered to me . Shout out to Mike and Felix . Thanks guys. The Odyssey was PERFECT!!!!! BETTER THAN WHAT I ORIGINALLY RESERVED. So you guys get 10 + stars from me! I'm a tough cookie and you guys were very professional and helpful. I hope when I return , you both will still be there to help me but if not , I understand because great employees like you two move up fast in the corporate world . Thanks again for making my family comfortable and safe ! ❤️
May 19 · nancy mejiaI had to put a star because I would put “0” . The ABSOLUTE worst place ever. I reserved a mini van 2 weeks prior to the date I needed it. I needed the mini van to drive my daughter and her things back to college.The day before I supposed to pick up the vehicle, enterprise called to confirm the reservation. We were confirmed. When I arrived the following day to pick up the vehicle, the employee told me he gave it to another person this morning because I was late- WHAT? Someone had a reservation also and they came in at 8 am and picked up the minivan- WHAT? I couldn’t believe it! How can you have 2 reservations for 1 mini van . You can’t- What is the probability of another person having a reservation for a minivan on a Thursday and comes in at 8 am. The employee either thinks people are stupid but in actuality they are. I WAS LEFT WITH NO VEHICLE TO DRIVE MY DAUGHTER BACK TO SCHOOL. DO NOT USE THIS ENTERPRISE! I will be making a formal complaint to multiple state and federal agencies as well as putting the my story out to Dutchess County residents and beyond via social media. ABSOLUTELY TERRIBLE
August 21 · Joy DeCaro
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