Avis Car Rental Introduce
For residents, students, and businesses located within the vibrant heart of Chicago's North Side, reliable ground transportation often begins with a convenient, local car rental service. The Avis Car Rental branch, situated centrally in the popular Lakeview neighborhood, offers a perfect solution for those needing a temporary vehicle for a weekend trip downstate, a move across the city, or a comfortable car replacement while theirs is receiving maintenance. This established location, known for its commitment to professional and efficient service, is a critical local hub for both personal and commercial renters throughout Illinois.
The experience at the North Broadway Avis location is frequently highlighted by local users as fast, efficient, and friendly. Customer reviews consistently praise the professionalism of the staff, citing clear explanations of rental agreements and a willingness to provide excellent service, which often includes offering vehicle choices when inventory allows. For a city location, efficiency is paramount, and this branch's reputation for timely pickups and drop-offs makes it a preferred choice for Chicagoans navigating their busy schedules.
As a full-service car and van rental agency, the North Broadway Avis maintains a versatile fleet designed to handle the varied needs of a major metropolitan area and beyond. Whether you require a fuel-efficient compact car to navigate the dense city streets, a spacious SUV for a family excursion to Starved Rock State Park, or a passenger van for a group outing to Wrigley Field, you will generally find suitable options here. Furthermore, in recognition of service, the branch proudly offers active military discounts, ensuring that one of Illinois’ most valued communities receives additional savings on their necessary transportation.
Users planning to rent here should be aware of standard corporate policies, especially concerning payment methods. While credit cards are the easiest form of payment, the location does accept bank debit cards bearing a Visa or MasterCard logo for identification and payment at the time of rental, which is a major convenience for many Chicago residents. However, this is usually contingent upon meeting strict internal criteria, which includes a credit check and the placement of a significant security deposit—typically $200 plus the estimated rental charges—which is held on the card until the return of the vehicle. It is always recommended to call ahead to confirm the specific requirements if you plan to use a debit card.
Location and Accessibility
The Avis Car Rental branch is perfectly positioned in Chicago’s Lakeview neighborhood, providing an accessible option for people living in or near the North Side, including areas like Uptown, Lincoln Park, and Wrigleyville.
- Address: 3721 North Broadway, Chicago, IL 60613, USA
The operating hours are tailored to serve both early-morning and weekend renters:
- Monday - Friday: 7:30 AM - 5:30 PM
- Saturday: 8:00 AM - 12:00 PM
- Sunday: 8:00 AM - 12:00 PM
- A wheelchair accessible entrance is provided.
- Designated wheelchair accessible parking is available for ease of access.
Services Offered
The Avis branch on North Broadway is classified as both a Car Rental Agency and a Van Rental Agency, providing a complete spectrum of mobility solutions.
- Diverse Vehicle Fleet: Offering a full range of vehicles including Economy, Compact, Intermediate, Standard, and Full-Size sedans (such as the Kia Rio, Toyota Corolla, and Toyota Camry), suitable for all travel budgets and passenger needs.
- Utility and Family Vehicles: A wide selection of Intermediate SUVs (like the Toyota Rav4), Standard SUVs (Ford Edge), and Full-Size/Premium SUVs (Chevrolet Suburban) are available for families or those needing extra cargo space for their Illinois adventures.
- Dedicated Van Rental: Specializing in larger vehicle groups, including Minivans (Chrysler Pacifica for up to 7 passengers) and Passenger Vans (such as the Ford Transit 12-Passenger Van), perfect for group transportation or large events.
- Luxury and Specialty Cars: Premium and Luxury sedans, as well as Convertibles and Signature Series vehicles, are typically available for those seeking an elevated driving experience in and around Chicago.
- Debit Card Acceptance: Accepts bank debit cards with a Visa or MasterCard logo at the time of rental, though this is subject to a mandatory credit check and security hold on funds.
- Credit Card Payment: Accepts all major Credit Cards for ease of reservation and transaction, which is the most recommended form of payment to simplify the pickup process.
- Rental Options: Provides numerous add-ons, including GPS navigation, satellite radio (SiriusXM®), child safety seats, and various protection plans like Loss Damage Waiver (LDW).
Features / Highlights
Several key features make the North Broadway Avis location a standout choice for users in Illinois, particularly those in the Chicago metro area:
- Active Military Discounts: The branch offers specific discounts and special offers for active military personnel, veterans, and their families, ensuring a thank you for their service through financial savings on their rental needs.
- Personalized Customer Service: According to local reviews, the staff, including individuals like Edwin, are known for being professional, clearly explaining terms, offering vehicle options, and ensuring the pickup and drop-off process is handled efficiently and on time.
- Convenient Local Access: Its prime location in the Lakeview neighborhood provides an accessible, non-airport alternative for city residents who rely on the local branch for car access.
- Comprehensive Fleet Depth: The ability to rent everything from a compact car to a full-size passenger van in one convenient neighborhood location simplifies the logistics for various personal and business needs.
- Physical Accessibility: The facility ensures a welcoming environment for all customers by providing a wheelchair accessible entrance and designated parking spots.
Contact Information
To book a reservation, confirm your rental details, or inquire about specific vehicle availability at this professional Chicago location, please use the following contact information:
- Address: 3721 North Broadway, Chicago, IL 60613, USA
- Phone: (773) 528-6400
- Mobile Phone: +1 773-528-6400
- Types: Car rental agency, Van rental agency
What is Worth Choosing
Choosing the Avis Car Rental location on North Broadway is an excellent decision for anyone in the Chicago area prioritizing professional service and neighborhood convenience. The consistently positive customer feedback highlights a truly efficient operation where staff members are genuinely helpful and dedicated to a smooth process. This commitment to customer satisfaction ensures that Illinois residents receive a stress-free experience, a significant advantage in a city where time is often a premium.
For active military and veteran communities in Illinois, the available discounts represent a significant and valued benefit. Additionally, the broad range of vehicles—from electric models for the environmentally conscious commuter to 12-passenger vans for larger events—makes it a versatile one-stop solution for all mobility requirements. By providing clear and reliable service, this Avis branch distinguishes itself as a premier local rental partner, offering the quality of a major brand right in the heart of the Lakeview neighborhood. Simply reserve in advance and confirm your payment method to benefit from the excellent service that local Chicago renters have come to trust.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos









Avis Car Rental Location
Avis Car Rental
3721 North Broadway, Chicago, IL 60613, USA
Avis Car Rental Reviews
pick uppricedrivemoneycheckingstarsexplanationsreviewdoorhere again
★ 5★ 4★ 3★ 2★ 1I have always had a wonderful experience at this Avis location. Fast, efficient and friendly. When possible they go above and beyond for their customers. Please consider this Avis location next time you have a rental car need.
September 29 · Kevin MarsEdwin was very professional. He explained everything to me clearly and gave me the option to choose from four different cars. Everything was handled on time—I didn’t have to wait during pickup or drop-off. 100% recommended!
August 28 · faizan mohammedThey’ve been super nice every time I’ve come in and my experience with them has definitely been smoother and more pleasant than other rental car companies I’ve tried.
August 25 · Lauren HowardRenting a car in the city can be a little rough on occasion, but the guys here work really hard to make it a seamless experience. I rent from this location almost monthly at this point. Sometimes you don't get the type of car you booked but in those cases I end up with an upgrade from what I booked originally. Understanding that certain things can be out of their hands, they do a great job running this location.
December 24 · MorganPicked up reserved car 11:30 Saturday returned it and asked if they could switch cards the car was being charged to. They said no problem. The money was taken from my account but they claimed they never received it and asked me to pay again. I called my bank and they said it has indeed been sent. I explained I do not want to be double charged and have them holding 3 payments as they asked me to pay again with my debit card and I said no and even let the employee speak to my bank. Then he said “I don’t care as it is not my money” and the same statement was made by Marcos the manager. Then their “systems” conveniently went down while I was there and they told me I could wait an hour if I wanted to wait. The “It’s not my money so I don’t care” statement is a slap in the face and I will never rent from this company again and if you are reading this I recommend you do the same.
December 31 · B Sprung
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