Angel Wheels Transportation, Inc

- 631 Morse Ave, Schaumburg, IL 60193

For residents and families throughout Schaumburg and the broader Chicago Metropolitan area in Illinois, finding truly reliable, professional, and compassionate transportation for loved ones with mobility challenges is a top priority. Angel Wheels Transportation, Inc. has established itself as a leading provider of dedicated handicapped transportation services, focusing primarily on non-emergency medical transportation (NEMT).

Since its founding in 2009, Angel Wheels Transportation, Inc. has operated with the core mission to provide 'the best transportation under heaven' for individuals who are dependent on wheelchairs. This is not a standard taxi or ride-share service; it is a specialized, patient-focused solution designed to eliminate the logistical and emotional stress often associated with transporting vulnerable or dependent passengers to essential destinations.

The company prides itself on a deep-seated commitment to core values—Trust, Safety, Security, and Competence—which guide every interaction, from the initial booking to the final drop-off. They understand that entrusting them with a loved one who may be frail or dependent is a significant act of faith, and their operations are meticulously structured to honor that trust, ensuring every passenger feels secure, comfortable, and well-cared for throughout the journey.

While the service is often categorized as a 'car rental' in a general sense, it is more accurately described as a full-service, handicapped transportation provider utilizing wheelchair-accessible vans. This specialization is crucial for Illinois users who require more than just a ride; they need door-to-door assistance, professional handling of mobility equipment, and a safe, smooth experience.

Location and Accessibility

Angel Wheels Transportation, Inc. is centrally located in the Chicago Northwestern Suburbs, providing excellent access to major hospitals, clinics, and residential areas throughout the region. The primary operations office is situated in Schaumburg, Illinois, making it a key logistical hub for servicing a wide area of the state. While they primarily serve the Chicago Northwestern Suburbs, their service area extends throughout the greater Chicago Metro area and surrounding counties, demonstrating a strong regional commitment to accessibility for those needing specialized transport.

The physical location ensures streamlined dispatch and timely service across communities like Addison, Bartlett, Bensenville, Bloomingdale, Carol Stream, Elk Grove Village, Glen Ellyn, Glendale Heights, Hanover Park, Hoffman Estates, Inverness, Itasca, Lombard, Medinah, and Oakbrook Terrace, among many others. Their focus on pre-scheduled appointments, as opposed to being an 'on-demand' service, allows them to manage their resources effectively to maintain a high level of punctuality and reliability for critical destinations.

Services Offered

Angel Wheels Transportation, Inc. specializes in non-emergency transportation for people with disabilities, particularly those who use wheelchairs. Their services are designed to support the essential needs of their clients in Illinois.

• Non-Emergency Medical Transportation (NEMT)
• Transportation to and from Medical Appointments, including standard office visits, procedures, or tests.
• Transportation for Medical Treatment, such as recurring therapy or dialysis.
• Wheelchair Accessible transport utilizing vans equipped to accommodate wheelchairs with secure tie-down systems.
• Home Services transportation, assisting passengers with rides from their residence.
• Return Trip scheduling, ensuring reliable transportation both to and from appointments, often coordinated with the destination facility.
• Rides for necessary errands, social, or recreational purposes for those who meet the disability criteria, though the primary focus remains on medical needs.
• Service is available 7 days a week, 365 days a year, including holidays, with trips needing to be booked in advance.

Features / Highlights

Several features distinguish Angel Wheels Transportation, Inc. as a preferred choice for specialized transportation in Illinois.

• Dedicated Wheelchair Accessible Fleet: Vehicles are vans specifically equipped with ramps or lifts to accommodate various types of wheelchairs, including standard chairs, power chairs, high-back reclining chairs, and even Broda/Gerry chairs.
• Professional, Trained Drivers: Drivers are carefully selected, undergo background investigations, and receive extensive training focused on safety, security, and patient assistance, ensuring a compassionate and competent service.
• Advance Booking Encouraged: While same-day bookings are sometimes possible based on the schedule, the company encourages scheduling rides well in advance—often weeks or months—especially for routine medical care, which helps ensure seamless and timely service.
• Transparent Payment Options: Accepting various payment methods including Visa, Mastercard, Discover, Personal Check, and Cash, payment is typically requested at the time of service, although insurance coverage is generally not applicable for NEMT outside of very rare exceptions.
• No Charge for Cancellations with Notice: The company understands that medical situations can change unexpectedly and offers a no-charge cancellation policy, provided they receive notice, emphasizing a flexible and understanding approach.
• One Free Attendant: Passengers can have one attendant or family member travel with them at no extra charge, facilitating necessary support during transit.

Contact Information

For booking and service inquiries, Illinois residents can reach Angel Wheels Transportation, Inc. using the following contact details. Regular office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., but trips are transported 7 days a week.

Address: 631 Morse Ave, Schaumburg, IL 60193, USA

Phone: (630) 534-6900

Mobile Phone: +1 630-534-6900

What is Worth Choosing

Choosing a specialized transportation provider like Angel Wheels Transportation, Inc. offers significant peace of mind to users in the Illinois region. What truly makes this service worth choosing is their unwavering focus on the passenger's safety and dignity. Unlike standard transportation options, this service is built from the ground up to support the unique needs of wheelchair users and those requiring non-emergency medical transport. The provided customer testimonials highlight this distinction perfectly. For instance, one customer noted the driver's professionalism, punctuality, and the staff's politeness, ensuring the family's needs were met with 'excellent service.' Another review emphasized the 'very nice driver' who went the 'extra mile' by taking a father-in-law directly to the surgery floor, demonstrating a level of personalized care and attention that transcends a simple drop-off.

The commitment to security is evident in their detailed booking process, which requires specific appointment information to anticipate return trip timings, and their assurance that they handle all aspects of securing mobility equipment. For Illinois residents juggling the complexities of medical care for themselves or a loved one, Angel Wheels Transportation, Inc. represents a reliable, competent, and compassionate solution for ensuring timely and comfortable access to essential services and appointments throughout the Chicago Metro area.

Angel Wheels Transportation, Inc

631 Morse Ave, Schaumburg, IL 60193, USA