Budget Car Rental Introduce
Welcome to Budget Car Rental in Santa Ana, California, a location dedicated to serving the mobility needs of the Orange County community and visitors to the area. Located conveniently in the heart of Santa Ana, this branch operates as both a professional car rental agency and a van rental agency, providing diverse options for individuals, families, and businesses. Budget has a long-standing history, beginning in Los Angeles in 1958 with a focus on value-conscious renters, and that core philosophy continues today. Whether you need a small economy car for quick city trips, a spacious minivan for a family road trip to a California destination like Irvine, or a sturdy van for moving or group transport, this location aims to offer a reliable and affordable solution. The commitment is to provide well-maintained vehicles and friendly service, striving to ensure a smooth and hassle-free rental experience for all local users.
Budget Car Rental is a globally recognized brand that is a subsidiary of the Avis Budget Group, one of the world's leading providers of mobility solutions. This Santa Ana location leverages the strength of this global network while maintaining a local focus on the unique needs of California drivers. Their fleet includes newer-model vehicles across various classes, all maintained to professional standards to promote reliability and safety on the road. For residents of Irvine, Tustin, Newport Beach, or anywhere in the broader Orange County area, this Santa Ana location is an accessible option for securing temporary transportation.
The agency at this address is not only a car and van provider but may also facilitate access to other rental options. Based on public information, this address has been associated with various Budget rental services, including car, van, and potentially pickup truck rentals, catering to a wide range of needs from leisure travel to light commercial use or home projects. Their goal is to have a vehicle to fit virtually any purpose and budget, ensuring that your journey, whether local or a longer California adventure, starts off on the right foot.
The Budget Car Rental branch is situated at a highly convenient location for both residents and travelers in the Santa Ana area. You can find the agency at 2701 Hotel Terrace, Santa Ana, CA 92705, USA. This address is easily accessible from major roadways, including the 55 Freeway. For those traveling on the 55 North, the general directions involve taking the Dyer Road exit, turning left (west) under the freeway, and then turning right onto Hotel Terrace Drive. If you are approaching from the 55 South, you would take the second Dyer Road exit (Dyer East) and then proceed straight onto Hotel Terrace Drive. The location is noted to be inside the CW Suites Hotel, which adds an element of convenience, especially for guests of the hotel or those familiar with the area landmark.
Accessibility is a key consideration for this location. The facility provides a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers, including those with mobility challenges, can easily access the counter and the rental vehicles. The hours of operation are generally structured to accommodate busy schedules:
- Monday to Friday: 8:00 AM – 4:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: 9:00 AM – 12:00 PM
It is important to note that hours, especially on weekends and holidays, are subject to change, and customers are always advised to confirm the current operating hours directly with the Santa Ana office when booking or planning a pickup or return.
This Budget Car Rental location provides a range of services designed to make the rental process simple and efficient for the California renter.
- Car Rental Services: Offering a comprehensive fleet ranging from economy and compact cars (like the Kia Rio or Toyota Corolla) to full-size sedans (such as the Toyota Camry), SUVs (like the Toyota RAV4 or Chevrolet Suburban), luxury cars (like the Genesis G70 or Cadillac XT6), and fun options like convertibles (like the Ford Mustang Convertible).
- Van Rental Services: Specialists in transporting groups and larger families, with options including minivans (like the Chrysler Pacifica) and passenger vans (such as a 12-Passenger Ford Transit).
- Payment Flexibility: Accepts major forms of payment, including both Credit Cards and Debit Cards for booking and payment processes, offering convenience to a broader customer base.
- Specialized Rental Types: Availability of specialized vehicles like pickup trucks (e.g., Toyota Tacoma) and hybrid/electric vehicles, allowing customers to choose a vehicle that best suits their fuel efficiency or capacity needs for California travel.
- Pick-up Service: Free local pick-up service may be available. Customers should call the location directly with their reservation confirmation number to arrange this service.
The Santa Ana Budget Car Rental location includes several features and highlights that enhance the customer experience for Orange County residents.
- Active Military Discounts: A notable highlight is the availability of discounts for active military personnel, which is a key benefit demonstrating a commitment to serving those who serve our country.
- Accessibility Features: The facility ensures a comfortable experience for all users with a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot.
- Diverse Fleet Options: A wide array of vehicle classes ensures a match for nearly any travel requirement, from economy models for cost-effective commuting to premium SUVs for comfortable family excursions. One customer noted renting a Chrysler Pacifica minivan, which attests to the availability of family-friendly vehicles.
- Express Service: The availability of the Fastbreak service for members allows for expedited rental processes, minimizing time spent at the counter and getting you on the road faster.
- Customer-Focused Staff: Positive customer feedback highlights instances of quick processes and friendly service, with one review specifically mentioning “Jason” for making the process “very quick” and being “friendly.”
- Corporate Affiliation: As a corporate location of the internationally known Budget brand, customers benefit from the backing of a large, established rental system and associated programs.
For current operating hours, reservation details, or specific vehicle availability, you can reach out to the Santa Ana office using the following contact information.
- Address: 2701 Hotel Terrace, Santa Ana, CA 92705, USA (Located inside the CW Suites Hotel)
- Phone: (657) 210-0730
- Mobile Phone: +1 657-210-0730
It is highly recommended to call in advance, particularly to confirm vehicle type and to arrange any special services like the free pick-up option or to verify current holiday hours.
Choosing the Budget Car Rental location at 2701 Hotel Terrace in Santa Ana is a practical decision for local California users who prioritize convenience, variety, and accessible value. The location’s strength lies in its diverse fleet—from compact cars ideal for navigating Southern California traffic to minivans like the Chrysler Pacifica, which one customer praised for being a “very good” condition car for a family road trip. This variety ensures that whether you’re heading to the beach, visiting family, or simply need a replacement vehicle, you can find a suitable option.
Furthermore, the reported friendly and quick service, as highlighted in a positive customer review, suggests a commitment to a positive local experience. For those with military ties, the active military discounts provide a meaningful financial benefit. The convenient location, situated near major Orange County arteries, and the accessibility features make it a user-friendly choice for a wide segment of the California populace.
While the overall brand experience can vary, as illustrated by one customer's negative account concerning a separate Budget Truck Rental transaction and issues with pricing and consent for insurance, the positive mentions of quick, friendly service and good vehicle condition specific to the car rental experience at this Santa Ana branch are encouraging. When dealing with any rental agreement, local residents are advised to meticulously review the contract, especially regarding pricing, optional coverages, and cancellation policies, to ensure the price honored upon reservation is the final price paid, a necessary step for navigating any rental agreement. Ultimately, the combination of a convenient location, a broad range of vehicles, and reported instances of good in-person service makes Budget Car Rental a competitive option for your next rental needs in the heart of Orange County.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos


Budget Car Rental Location
Budget Car Rental
2701 Hotel Terrace, Santa Ana, CA 92705, USA
Budget Car Rental Reviews
If you value your time, money and sanity, think twice before renting from Budget Truck Rental. Moving is challenging enough-you don’t need a rental company making it harder. I had a reservation for a truck on 7/26/25 at 9 AM. Two hours before my scheduled pickup, I was informed that the truck was unavailable. I was offered a truck at 10 AM from a different location, which was farther from my destination. Therefore, I had to spend additional time and gas to get to the pickup and drop-off location. I also had to arrange an Uber to reach the new location, as my original ride was scheduled for 9 AM. When I arrived at the new location, I was told the rental price was higher. As a result, they made me pay the difference and told me to call customer service after the drop- off, to request a refund. The original price was $116.33; however, I was charged a total of $231.60 .After contacting customer service, I was promised that the original price would be honored and that I would receive $40 compensation for the inconvenience. They asked for a proof of the original price which I sent via email. However, they later told me I wasn’t getting the refund or the compensation they promised. I was charged for optional insurances WITHOUT my consent, which I consider fraudulent- and then used that as their excuse for not honoring the original price. I wish someone had warned me before I booked with them.
August 11 · tara sadeghianWe live in Irvine and rented a Chrysler Pacifica from Budget for a family road trip.Jason made the process very quick and impressed us with his friendly service.The condition of the car was also very good.If I rent a car again, I plan to use this place again and will recommend it to many people.
June 24 · Byunghoon LeeExtremely friendly and helpful staff! I rented a car for 10 days and the whole experience was simple and hassle free! Although the online rental is quick and easy to use, I recommend calling instead of renting online. In talking to a representative I was able to save an extra $80 in addition to the money I was already saving by using Budget Rental over other companies. At such a great price I half expected to get what I paid for but boy was I wrong! The Car that they gave me was a Ford Fusion in nearly perfect condition with some awesome features. Excellent Customer Service is clearly valued at Budget Rental and that is why I will be sticking with them in my future travels!
April 08 · Melissa FudgeDon't rent from this place, it's a Budget franchise run by a slim bucket type of owner. Every time I travel, I don't use my own car but rent and I've rented most of the time from the airport which run by all the rental car corporate and this one time I've rented the car from this place to save on airport tax . Got a flat on our trip, call the 800 number from Budget, waited almost one hour for someone to come over to put the spare tire on and told us to drive to the gas station 200 yards way to get a flat fix but make sure to call Budget to get approval. Well, it's a holiday and could not reach Budget but got to get the flat fix. So, we got the flat fix at $30 or so. The owner at this place refuse to pay for the fix so we were not happy. Three months later he sent a letter saying we have to pay $85 for the spare tire change. What a joke! We had tripple AAA and could have had the tire change free. The gas station were 200 yards away and we could have had that flat fix without the tire change. NOBODY at Budget told us the tire change is at cost to us. So, we call corporate Budget and they gracefully drop both charges. DON'T RENT FROM THIS SLIME BUCKET and always rent from corporate own car rental.
March 10 · C GearsJason Hwang did'nt want to rent me a car, when I gave him my reservation. He said I was on a black list and he could not rent to me. What a lie. He didnt have a car and was juggling customers. I was forced to use another company and missed an important business engagement. He then charged my account and posted I had rented the car. Why would you think at this point that I would not leave negative review. I called Buget Corp. They said I was on no such list and will refund my money ASAP. Budget will deal with This Jason by managment. Good luck Jason I really hope this location is not yours and you are an employee. I would hate to think this type of inconvenience would be imposed on other business travelers in Santa Ana. Beware of this location and this Budget employee, Jason Hwang.
November 12 · Cyrus A
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