Avis Car Rental Introduce
For residents and travelers in Southern Wisconsin, Avis Car Rental at the Janesville location serves as a key resource for vehicle hire. Situated in a convenient, non-airport location, this branch focuses on providing local users with reliable transportation, whether they need a replacement vehicle, a comfortable car for a weekend getaway in the Badger State, or a spacious van for group activities.
Avis is recognized globally for its diverse fleet, and the Janesville location, operating as both a Car rental agency and a Van rental agency, ensures that a variety of needs are met. Customers can typically choose from standard vehicle classes such as economy cars for efficient daily errands, full-size sedans for comfortable family travel, and larger vehicles like Minivans and 15-Passenger Vans for touring or moving groups.
While the reputation of a major brand often precedes it, the local experience is paramount. Customers visiting the 2919 N Lexington Dr branch expect efficient service and a road-ready vehicle for their plans. Avis national policies usually include features like a smoke-free fleet and allowances for pet travel, making the service more accommodating for local Wisconsin families. It is the expectation of high standards, especially concerning vehicle safety and customer resolution, that draws people to an internationally known name like Avis.
The Avis Car Rental branch is conveniently located in the Woodmans Plaza area of Janesville, a readily accessible neighborhood hub for local customers. Its address, 2919 N Lexington Dr, Janesville, WI 53545, positions it well for residents of Janesville and surrounding Rock County communities who prefer a local pick-up spot over traveling to a major airport.
The physical accessibility of the location is a significant feature for the community. The facility is equipped with a Wheelchair accessible entrance and a Wheelchair accessible parking lot. These important amenities ensure that all Wisconsin customers, including those with mobility considerations, can access the rental office with ease and comfort. This commitment to physical accessibility is a necessary component of modern, customer-friendly service.
The location's position near major local roads makes it a straightforward destination for collecting a rental car. For planning purposes, customers should note the specific street and suite information:
- 2919 N Lexington Dr, Janesville, WI 53545, USA (Woodmans Plaza, Suite 110)
Current operation hours, as typical for neighborhood branches, generally cater to standard weekday business and limited weekend hours, allowing local users flexibility for pick-up and drop-off, with after-hours returns usually available by arrangement.
The Avis Car Rental branch in Janesville offers essential services and rental options to cover a variety of personal and business transportation needs. As a leading car and van rental agency, the service portfolio is extensive, although customers must be aware of specific local execution and policy adherence, particularly concerning vehicle condition and pre-paid bookings.
- Vehicle Rental: Offers a wide selection of vehicles classified broadly as Car rental agency services, spanning economy, compact, mid-size, full-size, and luxury sedans, as well as SUVs and Premium SUVs.
- Van Rental Agency: Provides larger capacity vehicles, including Minivan Rentals (e.g., Chrysler Pacifica) and large Passenger Van Rentals (e.g., 15-Passenger Vans), suitable for group travel, university trips, or large family outings.
- Payment Flexibility: Accepts major forms of electronic payment, including both Credit cards and Debit cards for convenience, though renters should be aware that corporate policies often impose specific requirements or holds when using a debit card for the initial authorization.
- One-Way Rentals: The Avis network supports one-way rentals, allowing customers to pick up a car in Janesville and return it to a different participating Avis location, which is ideal for road trips or moving across Wisconsin or out of state.
- Cross-Border Travel: Policies typically permit travel throughout the US and into Canada, though restrictions may apply to certain vehicle types (e.g., specialty vans or luxury cars). Vehicles rented in the US are generally not permitted to travel into Mexico.
- Avis Preferred Enrollment: Customers can sign up for the loyalty program, Avis Preferred, which typically offers benefits like expedited service, counter-bypass options, and exclusive offers.
- Pet-Friendly Policy: Avis corporate policy allows pets in rental cars, provided the vehicle is returned in a clean condition to avoid potential cleaning fees.
The Janesville Avis location benefits from being part of a large, reliable international network, offering certain guarantees and features that enhance the rental process for local Wisconsin users:
- Diverse National Fleet Access: Provides access to a wide variety of well-maintained, late-model vehicles from a trusted global company, ensuring renters can find everything from a fuel-efficient compact car to a full-size SUV for navigating Wisconsin weather or a large Passenger Van.
- Physical Accessibility: Features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all community members.
- Flexible Payment Methods: Acceptance of both Credit cards and Debit cards offers payment convenience, although renters should verify any specific debit card rules, such as required authorization holds, at the time of booking.
- Strategic Location: Positioned in a local area (Woodmans Plaza) and not at an airport, making it a convenient "neighborhood" rental solution for Janesville residents who require a temporary vehicle for insurance reasons or local travel.
- Pre-Paid Options: Offers a "Pay Now" option to potentially receive a discounted rate, though customers should be aware that prepaid bookings may come with strict cancellation and refund policies, particularly if a rental cannot be completed due to vehicle issues.
- 24/7 After-Hours Returns: Avis typically allows for vehicle returns outside of operating hours using a drop box, offering a level of convenience for customers whose schedules require late returns.
For making reservations, confirming vehicle availability, or discussing existing rentals at the Janesville location, please use the following contact details:
- Address: 2919 N Lexington Dr, Janesville, WI 53545, USA
- Phone: (608) 757-0565
- Mobile Phone: +1 608-757-0565
For many Wisconsin users in the Janesville area, choosing Avis Car Rental at 2919 N Lexington Dr is primarily about leveraging the convenience of a nationally recognized brand with a local presence. The availability of a vast and varied fleet is arguably the greatest strength, ensuring that whether a customer needs an Intermediate sedan for commuting or a 15-passenger van for a weekend trip to a major Wisconsin event, the right size vehicle is likely available to reserve.
The accessibility features—the Wheelchair accessible entrance and parking—ensure that the location is a practical choice for all members of the community. Furthermore, the ability to pay using either a Credit card or Debit card provides financial flexibility to meet various budget needs and preferences. The non-airport neighborhood setting in the Woodmans Plaza area is an excellent advantage for local residents seeking quick, in-town access without the added logistics of airport travel.
However, prospective renters must be keenly aware that the on-the-ground customer experience at this specific location, as reported by real customers, has included serious issues regarding vehicle safety (non-functional blinkers), cleanliness, mechanical defects (expired registration, mechanical problems), and significantly, a highly confrontational approach to customer service and complaint resolution, especially concerning prepaid and fuel charges. These reports of "unacceptable" and "dismissive" conduct concerning essential safety and contract adherence highlight a substantial risk. Therefore, while the Avis brand promises a wide fleet and convenient options, customers choosing this particular Janesville location should exercise a heightened degree of caution, meticulously inspect their rental vehicle before accepting it, document all pre-existing conditions (including fuel level), and confirm all terms of their prepaid reservation to mitigate the risk of a deeply frustrating experience with accountability and financial resolution.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
2919 N Lexington Dr, Janesville, WI 53545, USA
Avis Car Rental Reviews
pricemoneyquestionspickupSUVdrivecleaninformationoilchevy suburban
★ 5★ 4★ 3★ 2★ 1After picking up the car realized that rear blinker was not working. First they wanted me to drive 2 hours out of my way (this would have made me late for my event). They also tried telling me it was on my way when in wasn’t even close. They also told me to fix it myself! Absolutely unacceptable. Under up taking the car back no apology or resolution to make right! Horrible company. Will get my money back. To add to this on Monday 8/25/2025 I was told I would get a full refund, now I am being told no because I prepaid. So basically if you prepay they don’t need to provide you with a functional safe car and good customer service.
August 26 · Gail BrownI had a deeply frustrating and disappointing experience at this Avis location. I returned a vehicle that I picked up from another location—it had expired registration, was dirty, and had mechanical issues. When I explained all of this to Ray, the owner, he told me there was nothing he could do and that I should call corporate.When he asked why I hadn’t filled the gas tank, I explained that the tank wasn’t full when I received the vehicle and that, given the condition of the car, I didn’t believe I should be responsible for refueling. At that point, Ray became hostile—he raised his voice at me for objecting to the fuel charge and insisted on charging me an additional $76. He then told me I should be grateful for his “guidance” to contact corporate and proudly boasted that he was the owner of the location and to go ahead and submit a complaint about him.Ray was dismissive, combative, and unprofessional. This level of customer service is unacceptable. I expected better customer service and accountability from a company I trusted. Unfortunately, this experience has left me extremely disappointed.
July 07 · Zachary SchulzeA 9:00 reservation results in a 9:45 pickup because they are changing the oil off-site. Also note that a Jiffy Lube shares the plaza...
September 20 · AlexI rent from this office 3 weeks a month. They are always friendly and welcoming. I have a special request for a pickup, and if they do not have one, they go above and beyond to locate one and have it in time for my rental period. Much appreciated and highly recommend this location.
March 01 · Brad SchumacherHands down, this Avis car rental location is the top choice in the city. With a convenient nearby location and consistently excellent car selection, it's always my first pick. Under the new management of M. Junaid, the customer service is exceptional. They went above and beyond to ensure that the Chevy Suburban I rented was not only available but in impeccable condition. Without a doubt, this franchise offers the best customer service around. Highly recommended.
February 28 · Waleed Jokhio
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