Avis Car Rental Introduce
For residents and visitors in the greater **Illinois region**, securing reliable, high-quality transportation is essential, whether you're navigating the bustling streets of Chicago or heading out on a weekend road trip across the state. The **Avis Car Rental** location at 1830 S Wabash Ave in the heart of Chicago’s South Loop offers a straightforward, professional, and customer-focused solution for all your vehicle needs. Recognized as a trusted provider of both **car rental and van rental agency** services, this neighborhood location aims to deliver a seamless rental experience, ensuring you get on the road quickly and confidently.
The commitment to efficiency and friendly service at this location is often highlighted by local users. Customers frequently praise the staff for being "kind, efficient, and so helpful," noting the positive contrast to less satisfactory experiences elsewhere. Whether you're an Illinois local needing a temporary replacement vehicle or a traveler exploring the Chicago metropolitan area and beyond, this Avis branch focuses on making your trip start on the right foot.
Avis Car Rental’s global reputation for a wide selection of well-maintained, late-model vehicles, combined with a local touch in the South Loop, positions it as a top choice for Chicago-area residents seeking both **convenience and quality**.
Location and Accessibility
Strategically situated in the vibrant **South Loop** neighborhood of Chicago, the Avis Car Rental location at **1830 S Wabash Ave, Chicago, IL 60616, USA**, is easily accessible for those in the city and surrounding suburbs. This corporate location benefits from its proximity to major city thoroughfares and public transportation, making it convenient for both pick-up and return.
The office is located on S Wabash Ave, situated between E 18th St and E Cullerton St. For those utilizing Chicago’s excellent public transit system, the branch is conveniently close to multiple bus stops and is only about a 15-minute walk from the elevated train station on 18th Street. This easy access to public transport is a significant advantage, particularly for customers who need to drop off a rental before heading back to work or home.
In terms of physical accessibility, the facility is designed to accommodate all users, featuring both a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**. This dedication to full accessibility ensures a hassle-free experience for every customer in Illinois.
Services Offered
As a leading car and van rental agency, the Avis Car Rental at 1830 S Wabash Ave provides a comprehensive range of services tailored to meet diverse local and travel needs. Customers can expect a simple process from reservation to vehicle return, backed by professional support. They primarily offer vehicle rental services in the following categories:
- **Diverse Vehicle Fleet:** Renters can select from an extensive range of vehicle classes, including fuel-efficient economy and compact cars, intermediate and full-size sedans, premium and luxury vehicles, convertibles, SUVs (Standard, Intermediate, Premium, and Full-Size), and Minivans.
- **Van Rentals:** Specializing as a van rental agency, they offer options like **12- and 15-passenger vans**, making it ideal for large family trips, sports team transportation, or group outings from Illinois.
- **Roadside Assistance:** Extended roadside assistance services are available, covering common issues such as lockouts, flat tire assistance and replacement, jump starts, and fuel delivery, providing peace of mind during your rental period.
- **Flexible Payment Options:** The location accepts various forms of payment, including major **Credit cards**, **Debit cards**, and **NFC mobile payments**, offering convenience and flexibility at the rental counter.
- **Free Pick-up Service:** Customers can arrange for a complimentary local pick-up service by calling the rental location directly, a helpful feature for those without immediate transportation to the office.
Features and Highlights
This Avis location stands out in the Chicago car rental market due to several key features that enhance the overall customer experience. These highlights reflect a focus on value, convenience, and service excellence for the Illinois community:
- **Active Military Discounts:** Acknowledging the service of the nation's heroes, Avis offers **active military discounts** as well as savings for veterans and their families enrolled in the WeSalute program, providing excellent value on rental rates.
- **High-Quality, Clean Vehicles:** Customers consistently praise the fleet, noting the availability of **new and very clean vehicles** with low mileage, such as cars with as few as 3,000 miles. This commitment to vehicle maintenance ensures a comfortable and reliable ride.
- **Exceptional Customer Service:** Based on customer feedback, the location is highly recommended for its **"Excellent customer service,"** with agents often described as helpful, efficient, and professional, making the process of picking up and dropping off the car easy.
- **Key Drop Location:** While the primary preference is for returns during operating hours, the location is listed as a **Keydrop Location**, which may offer a degree of flexibility for returns outside of normal business times. However, customers are advised to confirm the specific after-hours return policy and their responsibility for the vehicle until the office officially reopens.
- **Accessibility for All:** The provision of a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** ensures an inclusive environment for all customers.
Contact Information
For reservations, general inquiries, or to arrange for the free pick-up service, you can reach the Avis Car Rental team at the Chicago South Loop location using the following details:
- **Address:** 1830 S Wabash Ave, Chicago, IL 60616, USA
- **Phone:** (312) 225-0788
- **Mobile Phone (Alternative Contact):** +1 312-225-0788
- **Typical Hours of Operation (Subject to Change):** Monday to Friday: 7:00 AM – 6:00 PM; Saturday and Sunday: 7:00 AM – 12:00 PM. (Note: It is always recommended to check the exact hours when booking, especially around holidays.)
What is Worth Choosing This Avis Location?
When selecting a rental provider in the Illinois area, especially for a key neighborhood location in Chicago, the Avis on S Wabash Ave presents a compelling combination of convenience, quality, and service. It is a preferred choice for customers seeking more than just a vehicle; they are looking for a rental experience that minimizes stress and maximizes their travel time. This branch is particularly recommended for its **new, clean fleet** and **easy pick-up and drop-off process**, which are frequently highlighted in customer testimonials.
The location's dual capacity as a **car rental agency** and a specialized **van rental agency** means it can reliably serve a wide spectrum of needs, from business travel and local errands with a compact sedan to major group excursions requiring a large passenger van. Furthermore, its commitment to supporting the military community with **active military discounts** and ensuring full **wheelchair accessibility** demonstrates a dedication to serving all segments of the Illinois population.
Whether you’re planning a great weekend trip out of Chicago, like a customer who enjoyed an easy drive to Michigan, or simply need dependable city transport, this Avis branch focuses on professional service, clear communication (including printing essential billing information), and overall customer satisfaction. Choosing this location means opting for a **positive, efficient, and highly recommended** rental experience in the heart of Chicago.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
1830 S Wabash Ave, Chicago, IL 60616, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I feel compelled to leave this review for this Avis location as it was 1000 times better than the Avis location from which I originally rented my car. The agent here was kind, efficient and so helpful - actually printed my bill so I could see what the previous location had charged me (they refused to print a bill). The lot was easy to access and the location seemed safe. Thanks for ending my trip on a positive note!
July 30 · Rz MExcellent customer service! Highly recommended. New vehicle (3k miles) and very clean. Easy pick up and drop off.Great weekend trip to Michigan. Maybe nice to have after hours drop off - had to get back before the noon close. But that probably worked out for the best - I was able to beat the Sunday Chicago return traffic.Thank you!
June 25 · Travis CampbellWorst service ever! Do not rent in this location! Because I am Mexican, they had requiere me for 3 different id cards!!! Terrible service! The customer office looks and smell so bad! The worst experience ever renting a car.
May 01 · FAMILIA SAGOWorst customer service ever! I was scheduled to pick up a rental car…. Then when I arrived the worker lied and said he left me a voicemail and said the car was unavailable! I checked my phone and it was confirmed it was a big fat lie.
May 03 · Danielle Sr.We arrived 2 hours later than our scheduled pick up time. We were told the car was being cleaned. We waited for close to 30 minutes. When we finally got into the car it was clear it hadn’t been cleaned. We found crumbs on all the seats and there was pizza crust in the 3rd row.
June 11 · Katie Kimball
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