Enterprise Rent-A-Car Introduce
For residents and visitors in the New York City area, finding a reliable car rental service is often a necessity, whether you are dealing with a vehicle repair, planning a road trip out of the five boroughs, or simply require a larger vehicle for a temporary need. The Enterprise Rent-A-Car location in Woodside, Queens, stands out as a highly professional and customer-centric option. This branch is part of the globally recognized Enterprise brand, but maintains a local focus, known for its exceptional team members who are dedicated to making the rental process "super easy and smooth."
Operating as both a Car rental agency and a Van rental agency, this Enterprise location is well-equipped to serve a wide array of personal and business transportation needs. Customers frequently highlight the staff's professionalism and willingness to go the extra mile, turning potentially stressful situations—such as needing a replacement car after an accident—into comfortable, manageable experiences. The customer experiences, exemplified by the helpfulness of team members like Connor and the kind support from the Assistant Manager Tiffanie and the manager, truly differentiate this location.
This specific Enterprise Rent-A-Car branch is conveniently located in the heart of Queens, making it an excellent hub for residents across the borough and those in neighboring parts of Brooklyn and Long Island. The accessible location facilitates quick access without the need to drive deep into Manhattan traffic.
The address is: 32 33 62nd St, Woodside, NY 11377, USA.
Woodside is strategically positioned with excellent access to major NYC thoroughfares, including the Brooklyn-Queens Expressway (BQE) and Queens Boulevard, ensuring efficient pickup and return processes. For New York users prioritizing accessibility, this location features important considerations, including a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This focus on making the facility fully accessible for all members of the community reflects a commitment to comprehensive customer service.
As a major player in the car rental market, this Enterprise location offers a comprehensive range of vehicles and supplementary services tailored to meet diverse local user demands.
- Wide-Ranging Vehicle Fleet: Includes standard car classes such as Economy, Compact, Midsize, Fullsize, and Premium vehicles, allowing renters to secure a car similar in size and comfort to their everyday vehicle, as praised by customers.
- Van Rental Options: Specifically operates as a Van rental agency, offering crucial solutions for larger groups, moving, or commercial activities, typically including Minivans, Cargo Vans, and potentially 12- or 15-passenger vans (subject to local policies and availability).
- Insurance Replacement Rentals: Specializes in handling rentals for customers whose personal vehicles are in the shop, offering streamlined coordination with insurance companies to make the temporary transition much easier.
- Accessible Services: Ensures a welcoming environment for all customers with a Wheelchair accessible entrance and Wheelchair accessible parking lot.
- Flexible Payment Methods: Accepts various forms of payment for deposits and rental fees, including major Credit cards, Debit cards, and modern NFC mobile payments for added convenience.
- Support for Military Personnel: Provides Active military discounts, demonstrating a valuable commitment to service members and their families in the New York region.
The Woodside Enterprise branch has unique attributes and service qualities that make it a compelling choice for New York renters.
- Identifies as Women-Owned: This branch proudly Identifies as women-owned, adding a significant local dimension and unique business identity within the competitive Queens car rental landscape.
- Outstanding Customer-Centric Team: The high volume of positive reviews centers on the exceptional service from staff members. Customers consistently describe the team as "super helpful," "really friendly and professional," and capable of making the entire process a "breeze," which is an uncommon but highly valued feature in the service industry.
- Active Military Discounts: A key benefit for veterans, active-duty personnel, and their families, the offering of Active military discounts helps make rentals more affordable for those who serve or have served our country.
- Seamless Experience During Difficult Times: The ability of the team—including the Assistant Manager Tiffanie and the Manager—to provide comfort and efficient service to customers dealing with accidents highlights their strong focus on empathy and problem-solving.
- Modern and Versatile Payment Acceptance: The acceptance of Credit cards, Debit cards, and NFC mobile payments (like Apple Pay or Google Pay) gives customers maximum flexibility in how they choose to pay.
- High Physical Accessibility: The provision of Wheelchair accessible entrance and parking ensures ease of use for customers with mobility considerations.
For current operating hours, specific vehicle reservations (especially for vans or particular car classes), or to inquire about the active military discount, local New York users should contact the Woodside branch directly.
Address: 32 33 62nd St, Woodside, NY 11377, USA
Phone: (718) 726-9000
Mobile Phone: +1 718-726-9000
Utilizing the direct phone number is highly recommended for personal, immediate inquiries, as it connects customers with the helpful and professional team members praised in the reviews, such as Connor and the management staff. Calling ahead is the best way to ensure the availability of the specific car or van type required for your travel or replacement needs.
Choosing the Enterprise Rent-A-Car in Woodside is a smart decision for New Yorkers who prioritize exceptional, personalized customer service and value supporting a women-owned business that also gives back to the community through active military discounts.
The overwhelming theme in customer feedback is the quality of the staff. In the often-rushed environment of New York City, receiving service that is described as "really friendly and professional" and a whole experience that is a "breeze" is a rarity. The team, from front-line staff to management, has proven their dedication to customer comfort and easy vehicle access, even during stressful events like dealing with an accident. Furthermore, the practical features of the location—its accessibility for all customers, the acceptance of various modern payment methods including NFC mobile payments, and its convenient Queens location—solidify it as a top-tier choice. For those needing reliability, variety (both car and van rentals), and a genuinely positive interaction, this Enterprise branch in Woodside provides a professional, well-rounded solution to all local car rental needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Had an awesome experience renting from this Enterprise location!Connor was super helpful both when I picked up the car and when I returned it. He made everything super easy and smooth, really friendly and professional the whole way through. It’s not often you get service this good these days.Thanks, Connor, for making the whole rental experience such a breeze!
October 06 · Abhishek MukherjeeMy car was in accident and I was super bummed out because it was 100% their fault and I had to get out of my car for almost two weeks. Luckily when I got there the whole team made me feel so comfortable and made me getting into a rental car much easier than I expected. The assistant manager Tiffanie was super friendly as well as the manager himself. They were able to help me get into a car similar sized to the one I normally drive on a day to day.
September 25 · Jesse FungBest rental experience I had! Staff is so nice and competent!! Zero problems extending due to my car being in the shop. They pick up the phone and take care of your needs, I complimented their customer service after every contact I had because these days that’s hard to get!Only issue I had was that my 2024 Mazda 3 had tight breaks and I had to keep double distance from cars in front of me.Overall GREAT experience and I’ll use this location again if I ever need a car.
June 17 · Maggie SI have to start by saying the young Irish guy who works here (named Collin (or Conner) I think) here is super nice, professional, and a great worker. That is the only nice thing I can say about the experience and why I'm giving two stars instead of one. I rented a SUV (Jeep) to drive up to Westchester to pick up some baby furniture from my wife's parents and bring back to our apartment in Astoria. On the drive back the car randomly started overheating and smoking in gridlock on the Bruckner Expressway. Remembering the trick I used with my beater 1986 200K+ miles Toyota Camry that I started driving in 2000 when I turned 16, we blasted the heat and eventually that pushed the engine temperature slightly below the red zone and the smoking stopped.We got back to the apt thanks to the heater and got it towed from there. I tried to call the store afterwards to process refund and to report where the car had been towed and, after being on hold for over an hour, I ended up taking the subway and walking to the store. It turns out that the great and super helpful person working there couldn't answer the phone because it was packed and he was apparently THE ONLY ONE working at the location.Long story short, Enterprise sucks and I will never trust them for a rental again. However, Collin (or Conner) rules and should get a promotion--or at least more support.
October 05 · Stuart DavisKiane was super attentive, friendly, focused and helpful. The location was easy to access and renting the car was streamlined and easy. The car had some exterior scratches but they were accounted for prior to taking it out. The rental rate was per day. The Toyota Corolla worked well to drive from NYC to northern PA back.
June 23 · Anthony Worman
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