Avis Car Rental Introduce
Welcome to your reliable source for local transportation solutions in the Stockbridge area of Georgia: **Avis Car Rental** on Lake Spivey Parkway. Conveniently situated to serve residents and visitors across Henry County and beyond, this neighborhood branch provides access to the extensive fleet and trusted reservation system of a global brand, combined with a commitment to local, personal service. Whether you need a short-term rental for errands, a larger vehicle for a family gathering, or a replacement car while your primary vehicle is being serviced, this Avis location is equipped to assist the Georgia community.
This facility acts as both a **Car Rental Agency** and a **Van Rental Agency**, making it a versatile option for nearly every transport need, from an efficient compact car to a spacious passenger van. The experience at this location is characterized by a balance of professionalism and personal attention. While some customers have noted past inconsistencies regarding vehicle condition and reservation fulfillment, many others, including repeat users, commend the staff for their "phenomenal" customer service, quick turnaround times, and friendly, personalized greetings. One loyal customer praised the location for a "breeze and hassle free" return process and noted the owner’s kind and thoughtful personal check-ins.
The Avis Car Rental branch is positioned strategically in Stockbridge, GA, just off Lake Spivey Parkway, making it highly accessible for drivers across the southern Atlanta metro area. Its location is designed for easy in-and-out access, supporting the busy schedules of local Georgia users.
- **Address:** 31 Lake Spivey Pkwy, Stockbridge, GA 30281, USA
The branch has taken steps to ensure convenience and accessibility for all patrons. Upon arrival, you will find dedicated **on-site parking** for a hassle-free transition between your personal vehicle and your rental. Furthermore, accessibility is a priority, as the location features a **wheelchair accessible entrance** and **wheelchair accessible parking lot**, ensuring that the services are available to everyone in the community. This focus on physical accessibility reflects a broader commitment to customer accommodation.
As a full-service car and van rental agency, the Stockbridge Avis branch offers a comprehensive suite of options tailored to the diverse needs of Georgia drivers. The fleet generally encompasses a wide range of sizes and classes, though vehicle availability can sometimes be subject to high demand.
- **Diverse Vehicle Rentals:** Offering standard categories from economy and intermediate cars—perfect for fuel-efficient travel—up to full-size cars, SUVs, and even premium vehicles, subject to the current fleet inventory.
- **Van and Specialty Vehicle Rentals:** The designation as a Van Rental Agency ensures that options for larger group transport or hauling purposes are typically available, including minivans and full-size passenger vans, though it is always advisable to reserve these specialty vehicles well in advance.
- **Flexible Reservation Options:** Customers have the ability to reserve vehicles ahead of time, ensuring a specific class or type is requested. However, local users should be aware that, as is common across the rental industry, high demand can sometimes lead to last-minute changes or vehicle swaps, an issue that previous local customers have sometimes experienced.
- **Support for Insurance Replacements:** A core part of their service is assisting customers who require a rental car through their insurance company, often due to an accident or repair. The staff works to facilitate this process, getting customers back on the road quickly.
- **Payment Flexibility:** Transactions are made easy with multiple accepted payment methods, including all major **Credit Cards** and **Debit Cards**, offering convenience to a broad base of local customers.
This Avis location distinguishes itself through certain customer-focused features and operational highlights designed to enhance the rental experience for local Georgia users.
- **Active Military Discounts:** In a significant acknowledgment of those who serve, the branch proudly offers **active military discounts**, providing a tangible benefit to servicemen and women in the community.
- **Commitment to Customer Service Excellence:** While corporate procedures are followed, the staff here is noted by many loyal customers for their high level of customer support, with one review calling the service "phenomenal" and specifically mentioning personal recommendations and quick service.
- **Convenient On-Site Parking:** The provision of on-site parking is a key feature, allowing for a seamless exchange process without the hassle of searching for off-site spots.
- **Dispute Resolution Process:** In the event of charges that seem incorrect, such as unexpected cleaning fees, customers have successfully utilized the corporate dispute process to resolve issues, demonstrating that a pathway exists for addressing concerns post-rental, even if the initial encounter was frustrating.
- **Focus on Quick Turnaround:** Especially for frequent renters, the staff excels at providing a swift check-in and check-out process, minimizing wait times and making the rental efficient for busy commuters or travelers.
To book your next vehicle, inquire about availability, or speak directly with the local team, you can use the following information. Reservations are strongly recommended, particularly for specific vehicle classes or during periods of high demand.
- **Address:** 31 Lake Spivey Pkwy, Stockbridge, GA 30281, USA
- **Phone:** (678) 289-2355
- **Mobile Phone:** +1 678-289-2355
Choosing the Avis Car Rental on Lake Spivey Parkway in Stockbridge is an investment in convenience and potentially personalized service. For local Georgia users, the primary advantages are the combination of a major rental agency's resources—a large fleet and robust support structure—with a staff that, at its best, provides an exceptional and personal touch. The location’s commitment to accessibility and offering valuable discounts, such as to the active military community, reflects a commendable local focus.
It is prudent to acknowledge that, as with any high-demand service, it is critical to confirm your reservation details and inspect your vehicle carefully at the time of pickup to ensure it meets your expectations regarding condition, tire quality, and cleanliness. By being a proactive customer and choosing this location, you gain the benefit of friendly, efficient staff who often know their repeat customers by name and provide swift, hassle-free returns. For many in Stockbridge, this personalized attention and the consistent courtesy of the team are the key reasons they continue to use and highly recommend this specific Avis branch for all their car and van rental needs in the Georgia area.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
31 Lake Spivey Pkwy, Stockbridge, GA 30281, USA
Avis Car Rental Reviews
moneyfeepick upprepaidcleancallcreditnumbermorningdesk
★ 5★ 4★ 3★ 2★ 1I use to rent from this place all the time because I knew it was a family business and I thought the two young ladies I always seen in there was friendly. When I encounter issues I felt it was out of their control. Well the last time I rented from them I was charge a cleaning fee saying the vehicle was extremely dirty and smelled like smoke; which was crazy because I don’t smoke. I ended up disputing it and got my money back because they had no pics to prove it. This was years ago, well I figured they had to get better by now, so I reserved a vehicle for today about a week ago. When they gave me the first car 3 of the 4 tires looked like they was bald and the car was real dirty with all type of lil X marks on it for damages I guess. I told the young lady I didn’t want that car. She said well we only have 6 seats vehicles but it will cost more. I said well I’m eligible for a free upgrade she said we don’t have any full size vehicles. Then she ask the guy if he had anymore intermediate car in the back. He said a Corolla and brought it around. The inside smell funny and this car too has a bunch of lil x marks on it. Now I’m calling to change my trip because I want to return this car. This location has had ongoing issues and not making the changes they should to represent Avis. Another customer mention getting a call at the last minute to say they didn’t have the vehicle they requested the day of, minutes before pick up. I too experienced the same exact thing. Once I call corporate to see if I can get a full refund, I’m returning this car and will never come to this location again.If yal charging ppl insurance company for the damages, why are yal sending these cars out marked up like this?
September 08 · S FieldsI have used this Avis location on multiple occasions. Each time, the CS is phenomenal. Upon entry, I'm courteously greeted and told I'd be helped shortly. On my most recent visit, the owner even asked how my wife was doing. After I told her I was celebrating my wife's BD, she even suggested a dining recommendation. I was in and out in no time flat with no issues at all. BTW, returning the car was a breeze and hassle free. I will continue to use this location and recommend it to anyone looking to rent a car. Keep up the good work.
July 16 · Quintin McChristianAbsolutely never renting from this location again. There is always an issue with the cleanliness of the cars and there are never accommodations. I tried to give a second chance but yet again i was met with the nastiest attitude from the light skinned girl at the front desk. The other young lady, Mia, was a lot more polite and helpful. Other than that, My experience at this location was 0/10 if i could give zero stars i would. and i recommend you save your money and rent elsewhere.
July 22 · Lacey CrumbleySubject: Disputing False Damage Claim – Vehicle Returned in Proper ConditionDear Avis Customer Service,I am writing in response to a recent damage claim filed against me concerning a vehicle I rented through your service. I was both surprised and disappointed to receive this claim, especially considering the vehicle was properly returned and checked in by one of your on-site representatives at the time of drop-off.As the vehicle was an electric model, I spoke directly with your staff member upon return to notify him of the battery percentage. He took the keys, inspected the vehicle, and confirmed the return without any mention of damage or issues. There were no reports filed at the time, no follow-up communication, and no indication that anything was wrong.To now receive a vague, months-later claim with no supporting documentation — no photos, no incident report, no estimate of damage, and no information about what is allegedly wrong — is both unacceptable and unprofessional. I expect transparency and proper procedure when it comes to matters like this, especially when they involve potential insurance claims.At this time, I am formally disputing this claim. Please provide:1. A full description of the alleged damage, including the location on the vehicle2. The date the damage was discovered and by whom3. Photo evidence and video footage from parking lot date of rental and date of return.4. A copy of any inspection report from both before and after the rental5. The estimated cost or invoice of repairUntil such documentation is provided, I will not authorize any insurance involvement or payment. I respectfully ask that this matter be thoroughly reviewed and handled with the level of professionalism your customers deserve.
August 07 · Toni Tooks KendrickThe in store agent was very unhelpful and gave misinformation. First I will discuss this location and then I will address Avis over all… I booked an economy vehicle 8 days prior. Bethany, the light skinned lady with glasses in the the store called me 7 minutes before I was to pick up the vehicle and advised me they did not have any economy vehicles and advised I could pay for an upgrade or go to another location. I called the customer service as she suggested to see what other location may have these type vehicles. They told me Bethany’s location and morrow had economy vehicles. They advised I should go to the location bc they could authorize a free upgrade in store. I went in store spoke with Bethany and she told me she could not give me an upgrade. When I asked what does a customer do in this situation wheee I booked in advance and she called me last minute to say her location had no economy vehicle she shrugged her shoulders then said she just can’t give me a free vehicle. (I never asked for a free anything so that comment felt condescending for sure). The morrow location however was very professional and customer service oriented. They also could not help me but handled the situation a lot better by suggesting I call at noon to see if someone didn’t not pick up their car. Between Bethany and the customer service number at Avis, it is clear customer service is not a high priority for them. If they inconvenience you they do not acknowledge it and the customer brushes it off on the in store reps and the in store reps tells you to call customer service… I travel for work and normally take my own vehicle but I definitely won’t be using Avis. I went with budget and was able to pick a car up and they gave me a discount for my hassle with AVIS!! Not even there issue but they helped! I will always rent with BUDGET now.
September 04 · Shavia Oliver
More Car Rental Near Me
Enterprise Rent-A-Car4.0 (804 reviews)7407 Davidson Cir W, Stockbridge, GA 30281, USA
Enterprise Rent-A-Car3.0 (396 reviews)6790 Mt Zion Blvd, Morrow, GA 30260, USA
Hertz Car Rental - Morrow - Mt Zion Blvd Hle2.0 (368 reviews)6850 Mt Zion Blvd, Morrow, GA 30260, USA
Enterprise Rent-A-Car4.0 (937 reviews)7254 Jonesboro Rd, Morrow, GA 30260, USA
Avis Car Rental3.0 (342 reviews)1425 Southlake Pkwy, Morrow, GA 30260, USA
Honor cash car rental LLC3.0 (38 reviews)120 N McDonough St, Jonesboro, GA 30236, USA
Freedom Earned Rentals4.0 (52 reviews)186 North Ave Suite #104, Jonesboro, GA 30236, USA
Horizon Rental Car & Auto Sales3.0 (296 reviews)8596 Tara Blvd, Jonesboro, GA 30236, USA
Sam Cash Car Rental4.0 (531 reviews)6932 Tara Blvd, Jonesboro, GA 30236, USA
Americ Transit, Inc5.0 (41 reviews)820 Morrow Rd, Forest Park, GA 30297, USA
Famous Empire Car Rental5.0 (2 reviews)6765 Tara Blvd, Jonesboro, GA 30236, USA
Black Opz Rental Cars4.0 (91 reviews)224 Arrowhead Blvd, Jonesboro, GA 30236, USA
Categories
Top Visited Sites
Hertz Car Rental - Oak Park - West Madison Street2.0 (310 reviews)
Enterprise Rent-A-Car4.0 (692 reviews)
Alamo Rent A Car2.0 (33 reviews)
Avis Car Rental3.0 (124 reviews)
Jeep SUV Rental Greensboro5.0 (8 reviews)
National Car Rental4.0 (160 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Why Airport Car Rentals Are Always More Expensive — and When They’re Worth It
Tips for Veteran Drivers Renting Cars After Military Service
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
