Avis Car Rental Introduce
For residents and visitors in the New York metropolitan area, securing reliable, convenient, and well-located ground transportation is essential, especially when venturing outside the direct subway lines of NYC. The Avis Car Rental location, centrally positioned on Westchester Avenue in White Plains, NY, serves as an indispensable local hub for a wide array of travel needs, from weekend family trips to essential business travel throughout Westchester County and beyond. This Avis branch is specifically designed to meet the demands of the local user, offering a blend of easy accessibility, a comprehensive fleet, and essential customer-centric features that simplify the rental process.
Recognized globally for quality, the Avis brand at this downtown White Plains location maintains a strong focus on community service and client support, as evidenced by positive customer feedback praising helpful staff. While individual experiences can vary, the commitment to professional service is a clear operational goal. This site is particularly valued by those who need a trusted name in car rental outside of the major airport terminals, providing a swift 'in and out' experience that busy New Yorkers appreciate. Whether you are moving belongings, preparing for a long drive upstate, or just need temporary wheels while your personal car is being serviced, this location is equipped to assist with your journey.
Furthermore, being situated in a prominent downtown area like White Plains means this Avis location is perfectly poised to serve the corporate sector, local families, and members of the military, a commitment underscored by their specific offering of active military discounts. This strategic placement makes it a go-to option for those seeking a rental solution that is both reliable and centrally accessible by various means of local transport in the Westchester area.
Location and Accessibility
The Avis Car Rental office is strategically located at 116 Westchester Ave, White Plains, NY 10601, USA. This places it in the heart of downtown White Plains, a vibrant commercial and residential hub in Westchester County. The location is easily identifiable and highly convenient, especially for those commuting or residing in the White Plains area, as it is situated near the major intersection of Westchester Avenue and Bloomingdale Road.
Accessibility is a key advantage of this downtown location. It allows customers to avoid the high traffic and complexity often associated with renting from a major airport location. For local users, the convenience is significantly boosted by:
- On-Site Parking: This feature eliminates the stress of searching for a spot to leave your personal vehicle while you pick up your rental, providing a smooth transition.
- Wheelchair Accessible Entrance: Ensures that all customers, including those with mobility challenges, can easily enter the rental office.
- Wheelchair Accessible Parking Lot: Provides designated and appropriately sized parking spaces for ease of access and maneuverability.
The hours of operation are tailored for local business, typically running Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 2:00 PM, though customers should always confirm current hours directly via phone. The central address makes it readily available by local transit or a quick ride share, positioning it as a true neighborhood car rental partner.
Services Offered
As a full-service car rental and van rental agency, Avis at 116 Westchester Avenue offers a comprehensive selection of vehicles and financial conveniences to ensure a tailored rental experience for New York users:
- Diverse Car Rental Fleet: Availability of standard vehicle groups, including economy cars, compact vehicles (like the Kia Rio or Kia Soul), full-size sedans (like the Toyota Camry), and various SUVs (including the Toyota Rav4 and Ford Edge), catering to different space and budget requirements.
- Van Rental Agency Services: Specialization in larger transport solutions, including Minivans (such as the Chrysler Pacifica) and Passenger Vans (like the Ford Transit 12-Passenger Van), essential for large families, group outings, or moving tasks.
- Payment Versatility: Acceptance of multiple payment methods, including Credit Cards, Debit Cards, and the highly convenient NFC Mobile Payments (such as Apple Pay or Google Pay), streamlining the transaction process.
- Targeted Discounts: Provision of Active Military Discounts, offering valuable savings as a recognition and benefit for service members and their families in the community.
- Avis Preferred Service: Access to the Avis loyalty program benefits for members, which often includes faster service at the counter and simplified vehicle pickup.
These services highlight Avis's commitment to flexibility, security, and a wide-ranging transport solution right in the heart of Westchester County.
Features and Highlights
The Avis Car Rental branch on Westchester Avenue is distinguished by specific features that enhance the customer experience for local residents and visitors alike:
- Ultimate Payment Flexibility: The acceptance of NFC Mobile Payments, alongside standard Credit Cards and Debit Cards, positions this location as modern and convenient, allowing customers to complete transactions quickly and securely using their mobile devices.
- Recognition for Service: The explicit offering of Active Military Discounts is a notable highlight, providing a tangible benefit to the dedicated members of the U.S. armed forces community in the New York area.
- High Standard of Accessibility: The provision of both a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot ensures that the facility is user-friendly and inclusive for all customers, adhering to important accessibility standards.
- Centralized On-Site Operations: Having a dedicated on-site parking area means customers can transition from their personal vehicle to their rental with minimal effort and no off-site shuttles, a significant time-saver.
- Personalized Customer Care: Real-world feedback indicates a capacity for excellent, above-and-beyond customer service, such as staff assisting in the return of left items, which speaks to a locally focused, helpful culture at the counter.
These elements make the White Plains Downtown Avis a superior choice for a smooth, accommodating, and modern car rental experience in the region.
Contact Information
For making reservations, confirming specific vehicle needs like van availability, or inquiring about discounts and policies, the following information provides direct access to the Avis Car Rental location:
- Car Rental Name: Avis Car Rental
- Address: 116 Westchester Ave, White Plains, NY 10601, USA
- Phone: (914) 948-0277
- Mobile Phone: +1 914-948-0277
The availability of a direct phone number is crucial for customers who need to speak with local staff to verify operational details, check for specific vehicle groups (like a Passenger Van), or clarify a rental policy. Given the importance of accessories like car seats, which may sometimes face availability challenges at local offices as highlighted in one review, calling ahead to confirm these details is a highly recommended practice for all New York customers.
What is Worth Choosing Avis at 116 Westchester Ave
Choosing the Avis Car Rental location at 116 Westchester Avenue is especially worthwhile for local New York users in Westchester County who prioritize convenience and a comprehensive downtown solution. What truly sets this location apart is its blend of central location with essential, user-friendly features.
For everyday needs, the availability of both general car rental and specialized van rental services—all from a single, accessible downtown office with on-site parking—is a powerful combination. This versatility is ideal for anything from a corporate client needing a full-size sedan to a homeowner needing a minivan for a group outing.
The commitment to accessibility, verified by the wheelchair accessible features, demonstrates an inclusive service model. Furthermore, the modern payment options, including NFC mobile payments, and the thoughtful offering of active military discounts enhance the value proposition significantly. While all rental companies can occasionally face operational challenges, as demonstrated by the car seat issue in one review, the positive feedback regarding employee attentiveness and problem-solving, like the staff member who went above and beyond to return lost luggage, suggests a strong local service ethic. By choosing this Avis branch, customers are opting for a reliable, centrally located, and technologically flexible option backed by a dedicated local team, making it a highly practical choice for ground transport in the White Plains area.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
116 Westchester Ave, White Plains, NY 10601, USA
Avis Car Rental Reviews
cleanpricedrivetankbillcredit cardtransactioncredentialsapologycounter
★ 5★ 4★ 3★ 2★ 1Easy in and out, Steven was extremely helpful and explained what I needed to know and was very friendly. I had left luggage on a Lyft, the driver returned the luggage and Steven called me and helped me recollect my belongings when he didn't need to. Thank you very very much, this location is excellent, they have my business the next time I'm around this area. Superb.
October 09 · FrostBlueFire FrostUnreliable car rental, and poor customer service. Rented a car here specifically asking for a car seat in the booking, and called twice to verify that there would be a car seat. We were told that if we had booked one, it would be there and upon arrival there was no car seat, nor could they tell us if any other Avis locations had one. This has left us in the lurch unable to drive anywhere safely with our infant. Not only was there barely an apology, there was no offer of a discount or credit than the inconvenience, other than graciously offering to remove the charge of the car seat that was not there to begin with. Very disappointing, do not recommend.
April 11 · kathrynLet me tell you…..I understand my reviews are my opinions my thoughts my point of views….Even though I am a former employee of this business, I didn’t walk in expecting or demanding to have the “hometown advantage”. I came in knowing for SURE I was going to receive 100% professional amazing customer service from Gina and her team! After all these years I knew they definitely out performed and continued to deserve not ONLY FOR ME but White Plains and EVERYONE. Because I was trained to provide only great customer service professional service; which is what I received! Now my purchase was for only two days but the transaction was definitely smooth. I did forget the representative’s name but he was definitely professional and did his job. Now for my rental vehicle… I was given a Nissan Sentra (forgot the year but I’m gonna guess and say it was 2021 or 2022?) I received it clean and with a full tank of gas. No issues no lights were on. Everything worked especially the USB for Apple CarPlay. Everything worked out! I thank the lord for that. If you need a rental just look no further beyond Stop and Shop…you’ll see Avis right near The Westchester….because they all know what true customer service is… thank you Gina and the team!I’ll be backPlease support the locals!
August 24 · Andrew AugustusI’d like to compliment the staff for their excellent customer service. We had some last minute changes to our rental and the team offered solutions to help our situation. Only gave it 4 stars due to the parking lot. Was a hard to enter and exit the area. Like to thank the Avis staff at this location for their great customer service.
November 09 · Carlos JimenezEdit 7 months After: Since Gina and team left, this place has fallen off. Terrible service, longer waiting times and zero clarity on information. This is based off 5 months of service since Gina left. It needs to be fixed asap else I'm moving elsewhere. I brought a car back for low tire pressure and I'm being asked to go to fix it myself at a gas station. Not that I couldn't do it but the attitude with which I'm being told this is the problem. No remorse, no apologies. I've returned the car and will be taking business elsewhere.Prior review.It's strange that i see a lot of complaints on customer service but my experience for the past 3 months I've been renting is completely different. Gina and her team are an absolute pleasure to work with. Yes, sometimes the responses could be curt but they always anticipate my needs and questions and always offer alternative solutions if required.They are also very proactive and i have received calls ahead of time to remind me of drop offs especially during the weekend where i was not aware of timing of business closing hours. This definitely saved me money in penalties.
February 18 · Toyin Adejumo
More Car Rental Near Me
Budget Car Rental3.0 (98 reviews)116 Westchester Ave, White Plains, NY 10601, USA
Enterprise Rent-A-Car3.0 (168 reviews)44 Westchester Ave, White Plains, NY 10601, USA
Enterprise Rent-A-Car4.0 (400 reviews)15 Tarrytown Rd, White Plains, NY 10607, USA
Hertz Car Rental - White Plains - Haarlem Avenue3.0 (210 reviews)66 Haarlem Ave, White Plains, NY 10603, USA
Shalom Ambulette4.0 (1 reviews)600 N Broadway, White Plains, NY 10603, USA
Westchester Car Rental0.0 (0 reviews)777 Westchester Ave, White Plains, NY 10604, USA
Car Rental4.0 (3 reviews)333 N Central Ave, Hartsdale, NY 10530, USA
GENESIS AMBULETTE INC.4.0 (56 reviews)45 Knollwood Rd #104, Elmsford, NY 10523, USA
Apex Exotics NYC - Exotic Car Rental5.0 (7 reviews)52 Nepperhan Ave, Elmsford, NY 10523, USA
Thrifty Car Rental - White Plains - Westchester County Airport2.0 (26 reviews)240 Airport Rd Suite 104, White Plains, NY 10604, USA
National Car Rental4.0 (182 reviews)240 Airport Rd Ste 103, White Plains, NY 10604, USA
Budget Car Rental3.0 (247 reviews)240 Airport Rd, Departure Bldg, Main Terminal, White Plains, NY 10604, USA
Categories
Top Visited Sites
Boss Transport & Family Services4.0 (82 reviews)
Hertz Car Rental - Pittsburgh - Pittsburgh International Airport (PIT)3.0 (787 reviews)
Enterprise Rent-A-Car4.0 (100 reviews)
Enterprise Rent-A-Car4.0 (102 reviews)
Hertz Car Rental - Baltimore - Reisterstown Road2.0 (109 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
What Happens When the Rental Car Company Cancels Your Reservation
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
