Avis Car Rental Introduce
For residents and visitors navigating the diverse and demanding transportation landscape of Los Angeles, Avis Car Rental offers a well-established name and a central location for securing a vehicle. The branch at 1234 Westwood Blvd is particularly valuable, situated in the heart of the Westwood/UCLA area, making it a convenient option for students, faculty, local residents, and business travelers operating on the Westside. As a major car and van rental agency, Avis aims to provide a comprehensive fleet to suit nearly any purpose, whether it's an economy car for quick city errands, a convertible for a coastal drive, or a large passenger van for group travel.
The brand promises a certain standard of service and vehicle quality, often featuring modern options like SUVs, luxury vehicles, and even electric models. However, it is essential for the California user to approach this specific location with a clear understanding of potential operational challenges. While the overall goal is a seamless rental, customer feedback highlights instances where the reserved vehicle type was not available, forcing renters into compromises that impacted travel cost and preference. Additionally, renters should be cautious and informed about ancillary charges and insurance discussions at the counter, even if they have third-party coverage.
Contact Information:
Address: 1234 Westwood Blvd, Los Angeles, CA 90024, USA
Phone: (310) 446-4190
Mobile Phone: +1 310-446-4190
The Avis location at 1234 Westwood Blvd is highly accessible for people living or staying in the vibrant Westwood, Beverly Hills, and UCLA neighborhoods. It is located near the intersection of Wilshire Boulevard, a major east-west artery, and is only a short distance from the I-405 freeway, facilitating travel across the Los Angeles metropolitan area. This non-airport location is advantageous for locals who need a rental without the hassle and expense of flying into LAX.
The facility demonstrates a commitment to physical accessibility. Specifically, the location provides both a wheelchair accessible entrance and a wheelchair accessible parking lot. This is a critical detail for ensuring a convenient experience for all customers, acknowledging the importance of inclusive service standards in the city of Los Angeles. While the location is not an airport branch, customers needing a ride may inquire about Avis’s general policy regarding a local pick-up service by calling the location directly. However, it is important to note that the availability and allowable distance for such a service can vary greatly and are subject to the specific location's policy and operating hours.
Avis Car Rental offers a broad spectrum of services designed for various transportation needs across Southern California:
- Comprehensive Vehicle Classes: The fleet includes everything from economy and compact cars for fuel efficiency to convertibles for the California sun, as well as a selection of SUVs, luxury, and specialty vehicles like Jeep Wranglers.
- Van Rental Agency Services: Beyond standard cars, the agency is designated as a van rental agency, offering minivans and larger passenger vans (such as 12- and 15-passenger models) for group tours, family trips, or large-scale errands.
- Flexible Payment Methods: The location accepts a variety of payment methods, including major credit cards and bank-issued debit cards, offering flexibility to customers.
- Active Military Discounts: A significant service highlight is the provision of active military discounts, which typically offer a percentage off base rates for car rentals to active duty personnel, veterans, and military spouses (often through partnerships like WeSalute+).
- Coverage and Protection Options: Like all major agencies, Avis offers various optional products, including Loss Damage Waiver (LDW) and Roadside Assistance, though customers are advised to carefully review any such purchases.
- Affiliate Rentals (Budget): The location may, at times, interact with customers of affiliated brands, such as Budget. However, customer experiences indicate this cross-service capacity is not guaranteed and can lead to frustration regarding vehicle support or service availability.
Several features make the Avis Westwood Boulevard branch a point of interest for local Los Angeles renters, but users should be aware of caveats:
- Central Westside Convenience: Its location on Westwood Blvd, near UCLA and the Wilshire corridor, provides easy access for area residents and businesses outside of the busy LAX area.
- Inclusivity with Accessible Features: The provision of both a wheelchair accessible entrance and parking lot ensures the facility is equipped to serve all members of the community.
- Special Rates for Military Personnel: Active military discounts are a valuable feature for those in the armed services, veterans, and their families, providing tangible savings on rental costs.
- Van Availability: The official designation as a van rental agency indicates a focus on having larger vehicles like minivans and 15-passenger vans in the local fleet, which can be essential for group transport in California.
- Preferred Renter Services: For repeat customers, services like Avis Preferred are designed to expedite the pickup process with preprinted documents, aiming to reduce time spent at the counter.
Avis Car Rental on Westwood Blvd is worth choosing primarily for its prime West Los Angeles location and valuable military discounts. For a local user in the UCLA or Westwood area, the convenience of a nearby pickup for a minivan or a fuel-efficient compact car is a major benefit. Furthermore, the active military discount is a significant and commendable offering, providing real financial relief to service members and their families.
However, the critical factor for a positive experience at this location lies in managing expectations and protecting yourself as a consumer. Recent customer feedback strongly suggests a consistent issue with vehicle reservation fulfillment, where customers booked an economy car but were offered a higher-cost, less fuel-efficient alternative. Renters must be prepared for potential vehicle substitutions and be firm in refusing misrepresented vehicle features—such as a non-hybrid being falsely advertised as a high-mileage hybrid—which could cost hundreds of dollars in unexpected fuel costs on a long trip.
Moreover, the reported practices regarding insurance upselling and requesting a signature on a "no prior damage" document before the renter sees the vehicle are red flags. Therefore, a discerning renter choosing this location should always: 1) Verify vehicle availability upon check-in and do not accept misrepresentations. 2) Never sign any document confirming the vehicle condition before performing a detailed physical inspection. 3) Be firm in declining unnecessary insurance if adequate coverage is already in place. While the company provides a service, a proactive, informed approach from the customer is necessary to overcome documented inconsistencies and ensure a fair rental experience.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Avis Car Rental Photos









Avis Car Rental Location
Avis Car Rental
1234 Westwood Blvd, Los Angeles, CA 90024, USA
Avis Car Rental Reviews
pricedeskpickupdriveinsuranceairportgasreviewsselleconomy car
★ 5★ 4★ 3★ 2★ 1Without a doubt, this was the worst car rental experience I've ever had. We booked a small, economy car online for the high gas mileage. In the location we were only offered a Jeep Wrangler. We protested and claimed this was not what we had booked, but the clerk said that it was this car or nothing. The clerk attempted to assuage us by insisting that the Jeep was a hybrid vehicle, and that it would get 40 mpg. It was not a hybrid vehicle, and it got 22 mpg at best. We drove halfway across the country, so the difference is gas mileage cost us hundreds of dollars.He also vehemently insisted that we needed to purchase additional insurance coverage from Avis even after informing him that we already purchased coverage through Expedia. I should've known there were shady practices going on at this location when the clerk insisted I sign a document claiming there was no prior damage to the car before we even had a chance to see the vehicle.
August 01 · Diana HumbleI would give 0 reviews if I could. We booked with budget and this was the closest location we were near so we went in to ask because we had a safety concern with the tires of the car. Our hotel valet noticed our tire has been patched and on an area (tire wall) that wasn’t supposed to be patched and told us it’s better to take it to the car rental company to advise. We took it here and the staff said we see this situation all the time and started explaining that they just didn’t do it neatly they just need to cut the excessive plug that’s sticking out. There’s no problem with the tire. He also began to tell us they don’t have cars here and there’s nothing they can do for us. He walked off on us mid way of the conversation. If that’s the case why is this store even here if it’s not to provide a service to budget customers? We are never renting with budget ever again.
June 20 · Suki LiThe man at the front desk was so difficult about giving us our rental car when we went to pick up the car after booking it ahead of time. Extreme skepticism that I was old enough to rent even though I am almost 30.
April 18 · Casey Lu S-POverall happy with this AVIS service. We booked Tesla but they don’t have it. Finally Mr. Assam offer Mustang, we took it and happy with the car.Special thank you for Mr. Habib ( Assam).
December 25 · Beatrice SoeThe pickup experience was awful. Aside from having to wait about 10-15 minutes for someone to help us (we were not the only people waiting at the front desk), once we did get the car keys there was no walk around the car to clarify damage. In fact, I’m pretty sure I was told at the front desk there was “no damage” when handed the keys. As I was driving out my wife spotted a crack in the windscreen. This prompted me to stop the car and take pictures (I had forgotten to do this). Your garage employee was trying to let us out but I said I needed a few minutes due to the damage. My wife tried speaking to him in Spanish but he ignored us saying “you wait 20 minutes then to get out”.I called the front desk to discuss the damage. They said it was fine and on the contract (which it was…so perhaps I misheard initially that there was no damage but is a bit odd as “no damage” is a lot less words than “there is a crack on the windscreen”. This would have been handled differently had your employee walked us around the car (like other rental places).Eventually (probably 10 minutes later) the garage employee came back to let two other rentals cars out but purposefully did not want to let us out. I have video footage of him trying to wave another car in front of us and smiling at us.Trapping your customers in a building is not okay. Even the building security were no help “you need Avis to let you out, nothing we can do”). The fact Avis and the building management/security cannot work out a more efficient way to let paying customers out is beyond the pale.Truly awful service and going by your google reviews this is not an isolated incident at this location.I’ve hired cars across the US & Europe and this was hands down the worst experience I’ve had. Will never return to this location and will definitely think twice about using Avis at all in the future
June 06 · Peter McGee
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