Enterprise Rent-A-Car Introduce
For residents, businesses, and visitors in the rapidly evolving neighborhoods of Williamsburg and Greenpoint, the Enterprise Rent-A-Car location at 428 Wythe Avenue is a crucial local resource for temporary transportation. Nestled in a prime Brooklyn spot, this branch offers a professional and comprehensive car and van rental service, catering to everything from weekend escapes out of the city to commercial and personal hauling needs. Understanding the unique demands of a New York City customer, this location combines the strength and reliability of a national brand with targeted local service features, including accessibility options and special discounts. This article provides a comprehensive overview for local New York users looking to rent a vehicle in the heart of Brooklyn.
Introduction / Overview
Enterprise Rent-A-Car at 428 Wythe Avenue in Brooklyn is a dual-service facility, specializing as both a car rental agency and a van rental agency. This distinction makes it an exceptionally valuable point of access in a dense, urban environment where vehicles are needed for diverse purposes—from family road trips and essential errands to moving furniture and managing small business logistics. As a branch of a globally recognized rental company, it adheres to established standards of vehicle maintenance, cleanliness, and customer service. However, like any busy city location, the local experience can vary, as reflected in customer feedback. While one user highlights an issue with vehicle readiness and initial condition, another praises the exceptional, rush-hour-friendly service provided by a staff member named Erin, emphasizing that commitment to customer care is a key focus at the Williamsburg branch. Overall, this location positions itself as the reliable, convenient choice for the Williamsburg community.
Location and Accessibility
The branch’s location in Williamsburg, Brooklyn, is highly accessible for the surrounding neighborhoods.
- Address: 428 Wythe Ave, Brooklyn, NY 11249, USA. This places the agency conveniently in South Williamsburg, close to the waterfront and major thoroughfares.
- Local Accessibility: It is easily reached by local Brooklyn residents via foot, bike, or taxi/ride-share services. Customers arriving from Manhattan or other boroughs can utilize the J, M, Z subway lines at the Marcy Avenue station, or the L line to Bedford Avenue, with a subsequent short transit or ride to the Wythe Avenue address.
- Wheelchair Accessibility: A vital feature for inclusive service, the location proudly offers a Wheelchair accessible entrance, ensuring all New Yorkers, regardless of mobility needs, can access the rental office conveniently.
- Pick-Up Service: As is common with many Enterprise neighborhood locations, customers should inquire about the possibility of a "We’ll Pick You Up" service, a tremendous convenience for local residents within a specified radius, though availability is subject to local policy and staffing.
- Operating Hours: Standard hours for car rental locations in NYC typically run from 8:00 AM to 6:00 PM on weekdays, with shorter hours on Saturday (e.g., 9:00 AM to 1:00 PM) and Sunday (e.g., 9:00 AM to 12:00 PM). It is important to confirm the exact hours for the specific rental day directly with the branch. Note that After Hours Drops Service is generally not available at this location.
Services Offered
In its capacity as a dual car and van rental agency, this Enterprise branch provides a robust selection of vehicles and financial flexibility for its New York customers.
- Diverse Vehicle Fleet: Offering a wide range of rental options, including fuel-efficient economy and compact cars for navigating city traffic and parking, standard and full-size sedans for comfort, and a variety of SUVs and minivans for families and group travel.
- Van and Commercial Rentals: Specializing as a van rental agency means they provide essential options like cargo vans for moving, small business deliveries, or furniture hauling, and passenger vans for large group transport, subject to specific New York State licensing requirements for 12- or 15-passenger vans.
- Flexible Payment Options: The agency accepts major Credit cards and Debit cards. Crucially for the tech-savvy New York consumer, it also accepts NFC mobile payments, offering a fast and modern checkout process.
- Insurance and Waiver Options: Customers have the choice to purchase the optional Damage Waiver (DW), or rely on their personal auto insurance or credit card coverage, which New York State law requires them to be aware of.
- Adaptive Driving Devices: Although this location does not rent lift-equipped vans, Enterprise as a company offers no-charge adaptive driving devices such as hand controls, spinner knobs, and pedal extenders, often requiring a few days of advance notice.
Features / Highlights
This Williamsburg Enterprise location offers several distinguishing features that make it a compelling choice for local users in the New York area.
- Active Military Discounts: A significant highlight, the branch offers Active military discounts, providing valuable savings for service members and their families on leisure travel, demonstrating a commitment to supporting the military community in New York.
- Dual Car and Van Services: The capacity to rent both standard passenger vehicles and larger commercial vans from a single, convenient Brooklyn location is a major asset for both residential and small business needs.
- Seamless Digital and Mobile Payments: Accepting NFC mobile payments (like Apple Pay or Google Pay) aligns with the speed and convenience expected by a modern New York customer, offering a quick, contactless transaction at the counter.
- Focus on Customer Effort Reduction: The positive customer review highlighting the staff member who made the return process "incredibly smooth" for a client rushing to the airport underscores the agency's ability to deliver high-quality, efficient service when the customer needs it most—a key factor in high-stress, time-sensitive NYC travel.
- Local Corporate Solutions: The national brand’s ability to handle corporate account verifications and offer official government/military travel rates makes this branch a practical partner for Williamsburg businesses and local government agencies.
Contact Information
For reservations, current fleet availability, or to confirm the specific local policies, the Enterprise Rent-A-Car branch in Williamsburg can be reached directly using the following information.
- Address: 428 Wythe Ave, Brooklyn, NY 11249, USA
- Primary Phone: (929) 480-8786
- Mobile Phone: +1 929-480-8786
- Type: Car rental agency, Van rental agency
What is Worth Choosing Enterprise Williamsburg?
Choosing the Enterprise Rent-A-Car location on Wythe Avenue is a smart decision for New Yorkers who prioritize convenience, vehicle versatility, and reliable service, particularly for local needs in Brooklyn. The agency’s dual specialization in both standard passenger cars and commercial vans means that whether you need a compact sedan for a weekend in the Hamptons or a cargo van for a big move across the borough, they can meet the need in a single stop. The easy access via a Wheelchair accessible entrance and the offering of Active military discounts demonstrate an admirable commitment to accessibility and community support that goes beyond standard rental operations. While one must acknowledge the occasional urban logistical challenge—like the reported delay in vehicle preparation—the commendation for staff professionalism (like Erin’s seamless service) confirms that the branch is capable of providing the exceptional customer care Enterprise is known for. For the resident or business in Williamsburg, Greenpoint, or surrounding Brooklyn areas, this branch is a highly-convenient, full-service, and technologically modern local mobility partner.
Enterprise Rent-A-Car Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
428 Wythe Ave, Brooklyn, NY 11249, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I’ve rented from Enterprise many times and have left excellent reviews for other locations, but this visit was disappointing.Even though I had checked in online more than 24 hours in advance, when I arrived for my reservation there was no car ready. I was told they had to send someone to Greenpoint to bring one over. What was supposed to be a short 10–20 minute wait ended up taking an hour.When I got the car, the cigarette smell was overwhelming. I went back inside, and the staff member who inspected it agreed. At that point I was already late for my plans, so I asked for any available car, even a downgrade. They eventually brought up another vehicle, but when I got to my next destination I realized it was dirty and clearly had not been cleaned.This is not the level of service I expect from Enterprise, especially after being a loyal customer and having consistently positive experiences elsewhere. Unfortunately, this location fell short.
September 13 · Jenny GarciaI had a wonderful experience at Enterprise Williamsburg thanks to Erin. She went out of her way to help me and made the car return process incredibly smooth. I was in a rush to catch a flight, and she made everything quick and easy. Her professionalism and friendliness truly stood out, and I really appreciated how seamless she made the whole experience. Outstanding service!
August 19 · Joel LefkowitzGreat service!! The Manager Erin along with all employees made my rental so smooth. Great Car and good advice re tolls / fuel etc. I overhead the Manager Erin being so helpful to another customer. 5****. she gets me the free upgrade option when available Highly recommend this location if you need a car and live in Brooklyn
August 18 · J WertzDecided last minute we needed a car to get to and from a concert and we had a great experience renting a car for the first time ever due to this location and their associates. Erin was super lovely, helpful, and reliable (I would like to thank her again for being patient with us) and we received the car in great condition and quickly as well. I would absolutely rent a car again in the future because of this experience
May 30 · Arianne VelascoGreat customer service. The manager Erin along with Johan and Charles made my rental so smooth. Great Car and good advice re tolls / fuel etc. I overhead Erin being so helpful to another customer. 5****. Highly recommend this location if you need a car and live in brooklyn and want to avoid the airport or city.
June 01 · Anne Trotman
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