Avis Car Rental Introduce
For residents and visitors in the southern metropolitan region of Georgia, having a reliable local car and van rental option is essential for daily life, family outings, and business needs. The Avis Car Rental location on N 85th Pkwy in Fayetteville, GA, serves as a key resource for the community, providing a diverse fleet of vehicles ranging from standard cars for daily commutes to larger vans for group travel and special projects. As a full-service car rental agency and dedicated van rental agency, this branch is set up to address a wide spectrum of transportation requirements in the 30214 area and beyond.
Operating under the globally recognized Avis brand, this local office combines the strength of a national network with personalized, community-focused service. However, like any major rental facility, customer experiences can vary, making local reviews crucial for understanding the operation. Feedback highlights two distinct sides of the rental experience: one that emphasizes the critical importance of vehicle availability and communication, and another that champions the extraordinary power of excellent, hands-on customer service provided by dedicated staff members.
The importance of a well-executed reservation is clear. One customer's experience detailed significant frustration after being sent to this location with a booked reservation, only to be turned away due to a lack of available cars. The inconvenience of this situation, which involved wasted time and expense on a Lyft, underscores the need for the branch's reservation system and vehicle management to be perfectly synchronized, a factor local renters should be mindful of, especially during peak travel times. The customer's strong advice to "Take heed to the reviews" serves as a reminder to always confirm a reservation directly with the branch whenever possible.
In stark contrast, another customer review showcases the exceptional value of human-centric service provided at this very same location. This renter, whose last-minute travel plans were salvaged, praised the local owner, Miss Gloria, for being "so kind and helpful." Not only did she successfully secure a "perfect car" when a reservation at a different company fell through, but she did so at a "great price" that was half the cost of the competing offer. This act of service, described as making the booking process "so easy" and helping to "save our trip," illustrates a commitment to going above and beyond for the local clientele, positioning this specific Fayetteville branch as a place where personal effort can truly make a difference.
For local residents and businesses in Fayetteville, this Avis location offers more than just cars; it provides a necessary service for everything from large family trips to temporary replacements for vehicles in the shop. It is a local business that, at its best, is defined by its ability to deliver flexible, cost-effective solutions for short-term transportation needs across the Georgia region.
The Avis Car Rental branch is conveniently situated in a commercial area of Fayetteville, easily accessible for local residents and those commuting through the region. Its location, slightly removed from the immediate intensity of the greater Atlanta airport area, makes it a practical option for the communities of Fayette County and surrounding areas.
The full address is:
- 105 N 85th Pkwy, Fayetteville, GA 30214, USA
The location offers extensive operational hours throughout the week to accommodate various schedules:
- Monday - Friday: 8:00 AM – 6:00 PM
- Saturday: 11:00 AM – 3:00 PM
- Sunday: 12:00 PM – 4:00 PM
This seven-day-a-week schedule is beneficial for customers needing weekend rentals, though customers should note the shorter operating hours on Saturdays and Sundays. Additionally, for a convenient experience, the location provides vital accessibility features for all patrons:
- Wheelchair accessible entrance, ensuring smooth and easy access into the facility.
- Wheelchair accessible parking lot, providing dedicated, close parking for those with mobility needs.
- On-site parking, offering a safe place for customers to leave their personal vehicles while using a rental.
The availability of a free pick-up service is also a noteworthy feature, which customers can arrange by calling the local branch directly.
Avis Car Rental in Fayetteville serves as a dual-purpose agency, providing both standard car rentals and larger capacity van options for the Georgia market. Their comprehensive services include:
- Diverse Vehicle Fleet: Offers a wide selection of vehicles, categorized as a Car Rental Agency. Options typically range from fuel-efficient Economy and Compact cars (such as a Ford Fiesta or Kia Soul) up through various Sedans, SUVs, and Premium models.
- Van Rental Options: As a specialized Van Rental Agency, this branch offers larger vehicles perfect for group travel, family events, or moving small items. This includes:
- Minivan rentals (7-passenger)
- Passenger van rentals (often 12- or 15-passenger models)
- Flexible Payment Solutions: To ease the transaction process, the location accepts major payment types:
- Credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards (subject to Avis’s specific policy requirements, including potentially higher hold amounts and vehicle category restrictions)
- Local Pick-up Service: Provides a free pick-up service, allowing customers within a certain distance to arrange transport to the rental office to collect their vehicle.
- Reservation Management: Handles all booking, modification, and cancellation services, including assistance for last-minute or emergency rental needs.
The Fayetteville Avis location distinguishes itself with several key highlights that offer specific advantages to local Georgia customers:
- Active Military Discounts: Avis is committed to honoring the service of U.S. military veterans, active-duty personnel, National Guard, and Reservists, often providing significant savings (such as up to 35% off PAY NOW rates through partnerships like WeSalute+). This is a valuable feature for the large military community within Georgia.
- High-Quality Local Service: The branch is capable of providing exceptional, hands-on customer support, as noted in reviews where staff members have gone out of their way to secure a vehicle, save a customer money, and salvage travel plans.
- Dual Rental Capability: The distinction of being both a Car Rental Agency and a Van Rental Agency ensures that customers do not have to visit separate businesses for their small-car or large-group transport needs.
- Accessibility and Parking: Full compliance with accessibility requirements, including a wheelchair accessible entrance and parking, makes this a welcoming and easy-to-use location for everyone. The provision of on-site parking for personal vehicles adds convenience.
- Weekend Availability: Open seven days a week, the branch's Sunday hours are a highlight, catering to the busy schedules of local residents who require weekend vehicle pick-up or return.
To make a reservation, inquire about a van rental, or discuss Active Military Discounts, customers can use the following details:
- Address: 105 N 85th Pkwy, Fayetteville, GA 30214, USA
- Phone: (770) 716-6099
- Mobile Phone: +1 770-716-6099
For residents of Fayetteville and the greater Fayette County area, the Avis Car Rental location on N 85th Pkwy is worth choosing primarily for its versatility and the potential for truly exceptional customer service. The dual designation as a Car Rental Agency and a Van Rental Agency is a major benefit, meaning that whether you need an economical car for a weekend trip to Atlanta or a 15-passenger van for a large group event, you can often fulfill both needs at one convenient location. This saves time and simplifies the rental process for local businesses and large families in Georgia.
The most compelling reason to choose this Avis branch, however, lies in the human element of its operation. As evidenced by a glowing local review, the personal dedication of staff, exemplified by the owner, can result in renters receiving last-minute assistance, securing great deals, and having their critical travel plans successfully salvaged. This level of care transforms a potentially stressful situation into a positive and cost-effective solution, building loyalty within the community. When a location has the capacity to deliver this kind of high-touch service, it rises above the competition.
Furthermore, the practical features of the branch enhance its value. The inclusion of Active Military Discounts is a tangible benefit for a large segment of the Georgia population, reflecting a commitment to value for service members. The seven-day-a-week operating schedule, including Sunday hours, provides the flexibility that local customers need for their busy, non-traditional schedules. When considering a rental in the Fayetteville area, customers are encouraged to reserve in advance and then follow up with a direct phone call to the local branch. This best practice minimizes the risk of vehicle unavailability and maximizes the opportunity to benefit from the highly-praised, personalized service this location is known to provide at its best.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
105 N 85th Pkwy, Fayetteville, GA 30214, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I will not recommend this location or any other Avis to anyone! In the last week this is the second Avis I was sent to stating no cars available after being booked by their customer service. They said they tried to call me but my voice-mail was full my voice-mail is never full I checked it was not. I used a Lyft to there and back. I received no apologies only we will refund your $381. They are very unprofessional! Take heed to the reviews.
October 10 · Katerina Horne-ReynoldsOnly using this AVIS from now on! The owner Miss Gloria was so kind and helpful! She got us set up with a perfect car at a great price last minute after our reservation fell through at a different company, which would have cost us double what AVIS offered! She made the reservation and booking process so easy, and helped save our trip!
July 20 · Brooke BelkTerrible experience – avoid at all costsWe had an awful experience with this car rental. First, they gave us the wrong car — not the one we had booked. To make matters worse, the vehicle was absolutely filthy. It smelled like a mix of vomit and urine, with leftover food in the door compartments. We had to use an entire bottle of Febreze just to make it bearable. The windows were so dirty that visibility was seriously reduced.The customer service was just as bad. We waited over an hour to be helped, and the staff was unhelpful and dismissive.On top of that, we booked through Booking.com and ended up paying nearly $500 more than the advertised price. Nothing was as promised.Completely unacceptable from start to finish. I do not recommend this company to anyone.
June 08 · clara .RI want to take a moment to address the unacceptable customer service at your Fayetteville, Georgia location. I made a reservation on April 23, 2025 for a May 23, 2025 pick up. I arrived at the location and was informed that they did not have the class I reserved. No problem. Give me what you have available. Problem. The desk person wants to up charge me for what is available. Again, I made a reservation a month out. It should not cost me more for your poor planning. I should have received the car at the rate I reserved. I was told since I wasn’t a preferred member, that wouldn’t be an option. That should be an option anytime you don’t have the reserved class available. She did ask me to return at 3pm as they should have my class available then. I declined since I made my reservation for noon. If I was available at 3pm, I would have scheduled my original reservation at that time. You all have no consideration for holiday plans. Again, I made reservations a month out. There was no reason why I should not have been accommodated. Even if I was not a preferred member.
May 23 · DJ SmithOne Star Only Because Zero Isn’t an OptionAbsolutely terrible experience with the AVIS location in Fayetteville, GA. I showed up to pick up a car I had reserved, only to be told—at the last minute—that they had overbooked and had no vehicle for me. They showed no concern for how this impacted my plans and basically shrugged it off, claiming they’re "privately owned" so it doesn’t matter who you call. This location should be permanently closed. Do not recommend to anyone—save yourself the frustration.
July 11 · Brenda Ross-Wilson
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