Budget Car Rental Introduce
For residents and visitors in Southern Indiana, particularly those near the Clarksville and Jeffersonville area, reliable and versatile vehicle access is essential for everything from daily commutes to major family road trips and even light hauling needs. Budget Car Rental, located conveniently on E Lewis and Clark Pkwy in Clarksville, serves as a key local agency, specializing in both standard car rentals and larger van rental options. This neighborhood location offers a broad range of vehicles to suit nearly any requirement, whether you need a fuel-efficient sedan for a quick trip across the Ohio River to Louisville or a 12-passenger van for an Indiana family vacation.
The agency positions itself as a practical choice for the local community, emphasizing easy accessibility and offering valuable incentives such as active military discounts for our dedicated service members. The general fleet availability is robust, encompassing everything from compact and intermediate cars to larger SUVs, pickup trucks, and minivans like the Chrysler Pacifica. This wide selection is designed to ensure that Hoosiers can find the right vehicle for their plans, whether for leisure or business within the region.
However, potential customers should proceed with an awareness of the operational challenges that have been reported at this specific franchised location. Customer reviews, while often praising the core convenience, highlight serious and recurring issues, primarily concerning vehicle maintenance and cleanliness, inventory management, and billing accuracy. One detailed account from a Navy veteran and their spouse involved receiving a rental truck that was visibly damaged, dirty both inside and out, and was then followed by an incorrect charge for gas upon return—despite having fully refilled the tank. When addressed, the customer reported being blamed for not conducting a thorough inspection and encountering an unhelpful response from the owner regarding the erroneous charge.
Another crucial issue that local users must consider is the reliability of reservations, particularly for specialty vehicles like passenger vans. A separate customer review detailed a frustrating experience where a reserved van was not available at the scheduled time, forcing the family to spend two hours traveling to the airport location to secure a replacement vehicle. This incident suggests a significant disconnect in inventory management or local customer service, with a reported reluctance from the local franchisee to directly assist or coordinate with other Budget locations. These customer anecdotes underscore the importance of confirming your reservation details, thoroughly inspecting the vehicle at pickup, and retaining all documentation, especially gas receipts, to prevent billing disputes.
Budget Car Rental is situated in a highly accessible retail corridor in Clarksville, Indiana, making it an easy-to-reach location for residents of Southern Indiana. Its strategic placement on a main parkway simplifies the process of picking up or dropping off a vehicle.
The physical address of this neighborhood location is:
305 E Lewis and Clark Pkwy, Clarksville, IN 47129, USA
This location is not situated at the airport, which can be an advantage for local renters who prefer to avoid airport traffic and fees. Key aspects of the facility's accessibility include:
- Convenient On-site Parking: Customers have access to dedicated on-site parking for their personal vehicles while completing the rental process.
- Wheelchair Accessibility: The premises feature a wheelchair accessible entrance to the office area, along with designated wheelchair accessible parking spaces in the lot.
- Primary Payment Methods Accepted: The agency accepts both major credit cards and debit cards for rental payments and required deposits, providing flexibility for different customers (standard debit card terms and required credit checks apply).
- Neighborhood Pick-up Service: While not a guarantee, some neighborhood Budget locations offer a complimentary pick-up service, typically within a short radius of the office, which can be confirmed by calling the local office directly after booking a reservation.
This location's presence in a busy commercial area means access to gas stations across the street and other amenities is readily available, further streamlining the rental process.
As a dual car and van rental agency, Budget in Clarksville offers a comprehensive selection of vehicles and associated rental services to meet a wide array of personal and commercial transportation needs within the Indiana region.
- Extensive Car Rental Fleet: Provides a broad spectrum of vehicle sizes, ranging from economical small cars (e.g., Kia Rio, Kia Soul) and mid-size sedans (e.g., Toyota Corolla) up to full-size SUVs (e.g., Ford Edge, Chevrolet Suburban) and luxury vehicles.
- Specialized Van Rental: A primary offering of this location is the availability of passenger vans, such as the Chrysler Pacifica minivan and larger Ford Transit 12-Passenger vans, which are vital for family trips, group outings, and commercial transportation.
- Pickup Truck Options: The local fleet often includes mid-size and full-size pickup trucks, which can be rented for leisure or light-duty hauling, an important option for many Indiana residents.
- Budget Truck Rental Access: While operating under the Budget brand, the agency is associated with Budget Truck Rental, providing customers with local access to larger moving trucks (12-ft, 16-ft, 26-ft box trucks) and cargo vans for DIY moving needs.
- One-Way Rentals: Offers the flexibility of one-way travel, allowing customers to pick up a vehicle in Clarksville and drop it off at a different Budget location across Indiana or the country.
- Protection and Optional Services: Customers can select from various protection plans, including Loss Damage Waiver (LDW) and Extended Roadside Assistance, alongside add-ons like e-Toll passes and GPS navigation.
- Budget Fastbreak Program: Enrolling in the free Fastbreak loyalty program allows members to enjoy quicker returns and access to members-only savings and benefits.
The key benefits of choosing Budget Car Rental at this Clarksville location are centered on its local convenience and specific value propositions for certain customer groups.
- Active Military Discounts: A significant highlight is the availability of discounts and special rates for active-duty U.S. military, veterans, National Guard, Reservists, and their immediate families, often providing savings up to 35% off base rates.
- Versatile Fleet for Local Needs: The ability to rent a broad range of vehicles, from a small economy car for city driving to a 12-passenger van or even a cargo van/moving truck, makes it a one-stop-shop for various local Indiana transportation and moving requirements.
- Neighborhood Location Convenience: Being a non-airport agency in Clarksville saves local renters time and effort, as they can quickly access the branch from their homes or businesses, avoiding the congestion and higher costs often associated with airport locations.
- Full Accessibility: The location is equipped with a wheelchair accessible entrance and parking, ensuring that all members of the community can access the rental services conveniently.
For all inquiries, reservations, or to arrange potential local pick-up services, please use the direct contact information for the Budget Car Rental office on E Lewis and Clark Pkwy in Clarksville, Indiana.
Address: 305 E Lewis and Clark Pkwy, Clarksville, IN 47129, USA
Phone: (812) 944-4467
Mobile Phone: +1 812-944-4467
Typical Operating Hours: Monday–Friday 8:00 AM – 6:00 PM; Saturday 8:00 AM – 12:00 PM; Sunday 9:00 AM – 12:00 PM (Note: Hours can vary, especially on holidays. Always call ahead to confirm.)
The Budget Car Rental location in Clarksville, Indiana, is worth choosing primarily when your rental needs align with its unique advantages as a neighborhood agency, specifically for its specialized vehicle types and its commitment to military service members. The greatest strength here is the availability of both standard cars and specialty vehicles like large passenger vans and pickup trucks—essential for local Indiana residents managing group travel or large hauling tasks without needing a full-scale moving truck. The generous active military discount is a highly valuable feature that sets this location apart for veterans and service members in the region, offering tangible savings that should be utilized.
However, due to multiple reports of significant customer service and operational issues—including vehicle cleanliness, the accuracy of fuel charges, and the unreliability of confirmed reservations—customers should proceed with a heightened degree of vigilance. While the convenience of the local location is high, the risk of a frustrating experience, particularly when under a time constraint, is notable.
To make this location work best for you, we recommend the following proactive steps:
- Call to Reconfirm Reservations: Especially for specialty vehicles like vans, call the local branch the day before pickup to verbally reconfirm the specific vehicle's availability.
- Conduct a Thorough Inspection: Spend extra time performing a detailed walk-around and interior check of the vehicle before leaving the lot. Document any existing damage or cleanliness issues with time-stamped photos.
- Demand Billing Clarity: Explicitly ask the counter agent to review the entire estimated charge breakdown, and ensure you keep the receipt from the gas station (such as the one across the street) if you opt to refuel the vehicle yourself before return.
By taking these preventative measures, you can maximize the benefits of the Clarksville location—its versatile fleet and valuable military discount—while mitigating the reported risks of inventory and billing errors, making it a viable and budget-friendly choice for your Indiana travel needs.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos









Budget Car Rental Location
Budget Car Rental
305 E Lewis and Clark Pkwy, Clarksville, IN 47129, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1So we rented a truck from you guys. When we got there they only had one truck so we had no options but to take this truck. As we did a walk around we did notice it had been wrecked and told them about it. But when we got to our vaction we realized it had alot more body damage. On top of that we didn't inspect it from the inside till after we left for vaction. The whole inside of the vehicle was dirty. It looked like someone spilled drinks all over the inside of the doors and it was very dusty and had a werid smell to it. Also the bed of the truck looked like someone carried dirt and rocks in it. It looked like it was someone's work vehicle not a rental. But when my husband addressed the owner when we got back he basically blamed us for not taking a better look at the truck before we took it. It is what it is but we was just going to let it go until we looked at our bill we noticed we was charged more then what our recite said. We was told it would cost us $10.00 a gallon if we did not fill the tank up when we brought it back so we made sure it was completely full of gas when we dropped it off. So when we called the owner today he said the extra charges was because we didn't fill up the gas tank. I call bullshit on that especially when we filled it up.we filled it up at the gas station across across the street. My husband is a navy veteran and we was on a trip to visit his brother in the navy. I can't believe a veteran who served this country gets messed over this badly. I will never rent from this place ever again actually I will also report this to the better business bureau. So unfair!! Also there customer service sucked. I didn't want a refund I just didn't want to be charged for extra. This will never happen again!!!!!
July 11 · Anna LogsdonNEVER NEVER NEVER rent from this location...So this review will mirror the preceding 748 1 star reviews....Reserved a van months ago for a family vacation....We needed to be on the road as early as possible as we had to meet other family members.The van was not available, and the franchisee Michael was very very disinterested in providing any help at all. Says there is nothing he can do and he will call when a vehicle is available.Says his cars come from the airport location but somehow he cannot talk or communicate in any way with them. "Just here to check in and check out cars" is his story...He has no way to help in any way - if the fleet manager doesn't bring him a car, sorry about your luck....As a consumer - I have booked from Budget many times in the past - I had NO IDEA that it was incumbent on me to check the reviews of individual locations....like what?Eventually, after an hour of trying to engage with Michael, we drove to the airport location. I walked through there lot and found that they did have a van....Went into the airport location to ask if we could get this van but was told 'oh we are sold out for today' - 15 minutes of discussion about the fact that we had a reservation for this kind of vehicle, to no avail.Eventually, we were sent to see the manager. We eventually talked to another employee, Rene (or Rini, not sure) - she was an actual angel and indicated that the van did not have a reservation and we could have it.Shew...2 hours later we are now on the road in our van.I don't know what the scam is at the Budget location on Lewis & Clark in Clarksville, but something is definitely very wrong.
June 30 · Rob KlausIf I could give this place zeros stars I would. Today was now the second time I have ran into the most frustrating and inconvenient thing at this location. I ubered 30 minutes to this location to pick up a car that was booked online and when I arrived, the man at the front desk said they did not have any available. I understand that it is louder than life this weekend and that people are booking like crazy but it is the locations job to contact customers if there is no car available. They had 3 hours to call or even email me that the car booking was not available. This then led me stranded, outside in the heat, until I could find a car somewhere else; also paying $80 in uber total when I didn’t even have to do that at all since I could’ve cancelled the reservation at home if I got a call that there were no cars!! The lack of giving a crap at this location is insane. If you’re thinking about booking this location, save yourself the stress and just go with enterprise. DO BETTER.
September 17 · Kristen SeacatWill not rent from this location again. Owner was the only person there. He was rude and would not honor the details in the reservation to pre-pay the gas at a specified rate. Owner told me that I needed to go pump the gas myself or he would charge $9.99/gallon. I explained that I had signed up for the gas at a set price. He said the gas’s station was right down the road. I told him this was poor customer service. He never apologized. He said he would-not honor even after reviewing my documentation and reservation and that the person that assisted me the day I picked up my car was new and didn’t know what she was doing. I told him that was his problem, not mine. When I wanted to file a complaint, he said he was the owner. Independent location. I told him I could not believe he was still in business. He said he been there for 10 years. He showed no concern at all. Please someone take the Budget name from him. This location is a stain on the name.
May 22 · Steve NoahIt’s never a good sign when the reviews of a place make you reconsider everything about travel plans. I booked through Costco Travel (doesn’t show Google reviews) and thought I found a sweet deal. When I googled the agency to simply see how far it was, that’s when I saw the reviews. Called to make sure my vehicle would be there, and with an air of impatient uncertainty I was told “maybe”. Canceled immediately. Gotta work on customer service over there, turning off potential clients.
May 23 · Nic Dickerson
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