Charris Transportation

- Atlanta, GA 30334

Introduction / Overview

Charris Transportation is a specialized service provider operating within the Atlanta, Georgia area, focusing primarily on non-emergency medical transportation (NEMT) and providing essential services to individuals with specific mobility needs, seniors, and others requiring careful, reliable transit. Unlike a conventional car rental service, Charris Transportation is designed around the concept of comprehensive care, ensuring that clients are not only transported from point A to point B but are supported throughout their entire journey.

This dedicated agency fills a vital gap in the Georgia healthcare landscape, recognizing that accessing medical appointments, treatments, or even important family events can be a significant hurdle for those with limited mobility. Their service is built on a foundation of compassion, punctuality, and professionalism, aiming to alleviate the stress of travel for clients and their families. Their scope of work extends beyond local trips, demonstrating a commitment to supporting clients who require long-distance transfers, such as the widely praised assistance provided for a funeral journey over three hours away, as shared by one satisfied customer.

Charris Transportation’s model incorporates elements of companion care and customized support, making them a preferred choice for those who need more than just a ride. The company has also been associated with other critical community services, including adult day care support, mental health services, and occupational health services, highlighting their holistic approach to client well-being and mobility in the Atlanta region.

Location and Accessibility

The operational base for Charris Transportation is strategically located in Atlanta, Georgia, positioning them to efficiently serve the vast metropolitan area and beyond. While their service is often door-to-door, their central location is key to their dispatch efficiency and wide service coverage.

• Address: Atlanta, GA 30334, USA

This location places the company within the heart of the capital city, providing critical access to major healthcare facilities, hospitals, and specialized clinics throughout Atlanta and the surrounding counties.

Crucially, Charris Transportation is designed to be fully accessible, reflecting its commitment to serving the handicapped and those with mobility challenges. The accessibility features are integrated into the core service model, not merely an afterthought:

• Wheelchair accessible entrance for their administrative and dispatch base.
• Wheelchair accessible parking lot, ensuring convenient drop-off and pickup logistics at their facility.

For clients, the true measure of accessibility is in the vehicles and the service protocols, where trained staff ensure safe boarding, securing of mobility devices, and comprehensive door-to-door assistance.

Services Offered

Charris Transportation offers a comprehensive suite of transportation and related support services, specializing in non-emergency needs. The focus is on providing safe, reliable, and respectful transit.

• Non-Emergency Medical Transportation (NEMT) Services: The core offering, covering transport for individuals to and from necessary medical locations.
• Doctor’s Appointment Transport: Reliable scheduling and transport to general and specialist physician visits.
• Medical Treatment Transport: Transportation for ongoing treatments such as dialysis, rehabilitation, or therapy sessions.
• Outpatient Surgical Procedures: Providing essential pick-up and drop-off services, often including assistance with post-procedure escort and attendant care to ensure patient safety and adherence to discharge instructions.
• Basic Life Support (BLS) Transport: Transportation with personnel trained in BLS to monitor and assist patients who are ambulatory, use wheelchairs, or require stretcher services, though not requiring an emergency ambulance.
• Companion Care: Services extending beyond the drive itself, with staff providing assistance to and from the vehicle and ensuring the client is safely settled at their destination.
• Customized Service: Flexibility to handle unique or long-distance travel requests, such as the widely-praised support for family events like funerals.
• Courier Service: Ancillary logistics services, possibly including the transport of medical supplies or documents between facilities or to residences.
• Specialized Transport: Accommodations for wheelchair, walker, and ambulatory clients, with dedicated, accessible vehicles.

Features / Highlights

Charris Transportation distinguishes itself in the highly critical NEMT market through a combination of professional competence and human-centered service.

• Compassionate, Trained Staff: Multiple customer reviews highlight the kindness, respect, and patience of staff members like William, Jerrell, Joe, Charlene, and Shirley. This commitment to 'extraordinary service' and care is a defining feature.
• Reliability and Punctuality: The service is repeatedly praised for being "very dependable" and professional, which is critical for medical appointments where tardiness can result in a canceled visit.
• Wide Service Radius: Demonstrated capacity to manage complex, long-distance transportation requests across Georgia and potentially into neighboring states, offering a broader reach than many local competitors.
• Dedicated Customer Service: The administrative team, including named contacts like China and Rosalind, provides the initial scheduling and coordination, aiming for "seamless" service from the first call.
• High Standard of Care: Going beyond simple taxi service, Charris Transportation provides hands-on assistance, including ensuring safe arrival inside the destination and providing Basic Life Support training for certain transports.
• Commitment to Resolution: While one review indicated a temporary issue with a refund, the positive update of a resolution demonstrates the company's commitment to addressing client issues and maintaining integrity, even under challenging circumstances.

Contact Information

For residents of Georgia needing to schedule a ride, confirm a booking, or inquire about their specialized transportation services, Charris Transportation provides direct contact lines. Given the nature of medical transportation, it is highly recommended to call to discuss specific needs and scheduling.

• Address: Atlanta, GA 30334, USA
• Phone: (770) 899-8142
• Mobile Phone: +1 770-899-8142

What is Worth Choosing

For Georgians needing non-emergency medical or handicapped transportation, Charris Transportation is an invaluable resource that goes "well worth" the cost, as stated by real customers. What truly makes Charris worth choosing is the peace of mind that comes from their specialized approach. For elderly individuals, those recovering from surgery, or people with permanent mobility challenges, the process of getting to a doctor or a significant event is often fraught with anxiety about safety, dignity, and reliability.

Charris Transportation specifically addresses these core concerns. Their drivers are noted for their patience and professional demeanor, transforming what could be a stressful logistical challenge into a comfortable and supportive journey. The ability to handle diverse needs—from basic ambulatory assistance and wheelchair securement to long-distance family travel—showcases their commitment to versatility and comprehensive care. The personal, attentive service provided by their team members, as highlighted in the consistent customer feedback, makes the difference between a simple ride and a truly supportive transportation experience. They are not merely car renters or shuttle operators; they are care providers who happen to utilize specialized vehicles, making them the superior choice for any Georgian whose mobility requires thoughtful, professional assistance. Choosing Charris is choosing reliability and compassion for life's most important journeys.

Charris Transportation

Atlanta, GA 30334, USA