Enterprise Rent-A-Car Introduce
For residents, businesses, and military families in Harford County, Maryland, finding a dependable and customer-focused car rental agency is essential. The Enterprise Rent-A-Car branch located on Pulaski Highway in Edgewood stands out not only for being part of a trusted national brand but also for its strong local identity and exceptional service record. This branch proudly identifies as a women-owned business, adding a layer of community distinction and demonstrating leadership in the local economy.
The feedback from local customers consistently highlights a commitment to service that goes well beyond the standard transaction. For instance, the experience with representatives like Owen and Alec was described as a "perfect 10/10 interaction," emphasizing their "remarkable dedication" and willingness to "exercise due diligence," particularly with complex prior rental issues. This level of personalized, problem-solving service—where staff genuinely "listen before offering solutions"—is highly valued in the Edgewood community and is the reason a 15-year loyal customer committed to returning to this specific location for all future needs.
Whether you are a local who needs an immediate insurance replacement vehicle after an accident, a professional utilizing a corporate rate for business travel, or an individual simply looking for a weekend van rental, this Edgewood team is focused on providing a smooth, fast, and friendly pickup experience. The overall sentiment is one of flexibility, efficiency, and professionalism, ensuring that obtaining a rental car is the least of your worries while navigating life's challenges.
The Enterprise Rent-A-Car branch is conveniently situated at 2103 Pulaski Hwy, Edgewood, MD 21040, USA. This location on U.S. Route 40 (Pulaski Highway) places it in a prime position for serving the entire Edgewood and Aberdeen area, including the nearby military community of Aberdeen Proving Ground (APG). Its position on a main thoroughfare ensures straightforward access for drivers from Bel Air, Abingdon, and other Harford County towns.
The operating hours for this location are designed to accommodate typical business and commuting schedules for Maryland residents:
- Monday to Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed
In terms of physical access, the Edgewood Enterprise branch prioritizes the needs of all community members. The facility includes:
- Wheelchair Accessible Entrance: Ensures easy entry and exit for customers with mobility aids.
- Wheelchair Accessible Parking Lot: Dedicated, convenient on-site parking spaces are available for individuals requiring accessible parking.
- On-site Parking: General parking is provided for customers during the pickup process, though as noted, space can be limited, particularly during peak hours.
As a full-service car and van rental agency, the Enterprise team at this Edgewood location provides a comprehensive array of vehicle types and services tailored to both personal and corporate needs throughout Harford County.
- Car Rental Agency Services: Offers a full fleet of cars including economy models for efficiency, full-size sedans for comfort, SUVs for family use, and luxury vehicles for a premium experience.
- Van Rental Agency Services: Provides practical solutions for groups or cargo, including passenger vans (such as 12- and 15-passenger options) and cargo vans ideal for moving or business logistics.
- Insurance Replacement Rentals: Specializes in providing temporary transportation for customers whose vehicles are in the shop due to an accident, working directly with local body shops and major insurance carriers.
- Corporate and Government Rates: Offers competitive, discounted rates for corporate accounts and government personnel, including special arrangements for official travel and temporary duty assignments, which is highly relevant given the proximity to APG.
- Long-Term Rentals and Flexible Hire: Provides options for extended rentals beyond a week, catering to complex situations like long-term repairs or extended business needs.
- Vehicle Pickup Service: While Enterprise is well-known for its pickup service, it is always recommended to call the branch directly to confirm availability and arrangements for a ride to the rental office.
The Edgewood location’s unique selling points lie in its community identity, customer-focused operations, and attractive discount programs, making it a preferred choice for many Maryland users.
- Identifies as Women-Owned: The branch’s status as a women-owned business is a key differentiator, supporting diversity and local enterprise within the Harford County business community.
- Active Military Discounts: The agency recognizes and values the local military community by offering dedicated Active Military Discounts, including discounted rates for Government Leisure Travel and special conditions for official travel. This is a significant advantage for personnel and veterans near APG.
- Exceptional Customer Service Scores: Based on customer feedback, the on-site representatives consistently achieve high marks (10/10) for their professionalism, listening skills, and commitment to resolving complex rental issues with due diligence.
- Corporate Rate Expertise: The staff is well-versed in handling corporate rates and agreements, allowing for "flexible, fast and easy" pickups for employees of affiliated organizations.
- Flexible Payment Options: For customer convenience, the branch accepts all major Credit Cards, bank-issued Debit Cards, and modern NFC Mobile Payments (e.g., Apple Pay, Google Pay).
To ensure the quickest and most personalized service—especially when dealing with insurance claims, corporate rates, or specific vehicle availability—customers in the Edgewood and greater Harford County area should contact the branch directly.
Address: 2103 Pulaski Hwy, Edgewood, MD 21040, USA
Phone: (410) 671-6305
Mobile Phone: +1 410-671-6305
For any Maryland resident, especially those in the Edgewood, Aberdeen, and Bel Air areas, choosing the Enterprise Rent-A-Car on Pulaski Highway is a decision rooted in reliability and demonstrated excellent customer care. This branch offers the vast resources of a major rental brand combined with the personal touch of a locally focused, women-owned business.
The strongest reason to choose this location is the high caliber of its staff, who have been singled out for providing an outstanding customer experience—a rare and valuable quality in the rental industry. Their ability to handle the complexities of long-time customers, corporate accounts, and military-related rentals with genuine professionalism sets them apart. When you are renting a car, you are looking for more than just a set of wheels; you are looking for a smooth process and peace of mind. The Edgewood team provides this through their streamlined service, flexibility, and commitment to listening to your specific needs before applying a one-size-fits-all solution. Furthermore, the benefit of Active Military Discounts makes it the clear choice for the thousands of military personnel and veterans in the Harford County region. Despite a minor drawback noted concerning the after-hours return space, the overwhelming consensus points to this specific branch as an exemplary provider of vehicle rental services in northeastern Maryland.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2103 Pulaski Hwy, Edgewood, MD 21040, USA
Enterprise Rent-A-Car Reviews
pricedriveinsurancemoneygaspick upSUVcleanqualityphone
★ 5★ 4★ 3★ 2★ 1Pickup was flexible, fast and easy. Great discounted corporate rates through my employer. Customer service was a 10/10 from all the representatives in the office.I wish after hours returns were easier only due to the extremely small parking lot.
August 26 · Brooklyn BI wanted to share my truly exceptional experience with Owen and Alec. It was a perfect 10/10 interaction. They both demonstrated remarkable dedication, going above and beyond to exercise due diligence, particularly regarding my previous rental agreement. I especially appreciated that my initial in person experience with Owen took the time to genuinely listen before offering solutions, which is a rare and valuable quality.They managed to provide an outstanding customer experience, even after a prior incident that was completely unrelated to their actions. As someone who has been an Enterprise customer for over 15 years, I found their blend of professionalism and troubleshooting ability incredibly refreshing. Their commitment to excellent service is the primary reason I will continue to choose and return to their specific location for my future rental needs.
May 21 · DarylThese were pretty easy steps for regular cars. Reserve online and put information in to reserve choice of vehicle. Money is placed at time of reserve. Only cons are bigger vehicles hard to reserve close to weekend as they are previously selected. I like the cars on the lot and they usually are up to date. Also, remember deposit of faith for cars can be costly but it is returned to you within 3 business days after weekend. Deposits of faith are used when cars not returned on time.
September 27 · Shama FallinThe staff at the Edgewood location always goes above and beyond for me. I had two insurance rentals this year alone and both times I was treated extremely well. I had an issue with one of the cars I rented and they had me in a new car within 10 minutes! They are also friendly to top it all off. Would definitely rent from them again.
August 09 · Akaash S. (DJKM)I’ve been a long time customer of enterprise in various states for many years. Since relocating to md, there always seems to be a problem at this location. First the price that was quoted online was almost 100 more than what I was expecting to pay. Also, I purchased the additional insurance online and the associate that assisted me continuously stated that I didn’t have the insurance even though I showed him my reservation online where it was purchased. So I paid twice for the same coverage. In addition, it seems like when a car is reserved online, whoever gets their first has the first pick of cars. Another thing, the other associate who heard the conversation asked me when did I make my reservation. It was made the day before. Not that night but early morning. To make matters worse, all that was available was a jeep wrangler rubicon. I am a short plus size woman and it was very difficult for me to get in and out of the vehicle. I rented a compact car for a reason knowing that my legs are short. I didn’t have a problem driving it, just getting in and out. I even asked when another car would be available and was told that it could be an hour or a couple of hours.
July 19 · Theresa Elder
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