Midway Group

- 1319 W 11th St, Los Angeles, CA 90015

For residents and visitors navigating the demanding pace of life in Southern California, reliable transportation is a necessity, and not just any car rental will suffice. The Midway Group, located in a prime downtown Los Angeles spot, distinguishes itself as more than a standard car rental agency. It operates with a customer-centric philosophy, offering a service-focused approach that is often likened to the personalized attention received at a high-end establishment. While the Midway brand is known for being the largest independently owned car rental company in California, this specific Downtown LA location is a key part of the larger 'Midway Group,' which specializes in advanced automotive services like vehicle acquisition and supply.

Customers consistently highlight the exceptional level of personalized service provided by the staff, making the rental process remarkably smooth and efficient. Feedback often praises individual team members for their helpfulness, ensuring reservations are secured, and even having keys ready for a swift pick-up. This focus on getting customers "in and out" quickly, coupled with a wide selection of automobiles ranging from economy vehicles for daily errands to high-end luxury models for a special California drive, is a defining trait of the service here. The entire operation is structured to provide a perfect blend of efficiency and luxury, elevating the typically transactional experience of renting a car.

The unique position of this branch within the broader Midway Group—which includes rental, leasing, sales, and supply—allows it to potentially offer a wider variety of specialized services and a continually updated fleet. This close association with the automotive supply chain means they have a competitive edge in acquiring and maintaining a selection of the latest models, ensuring customers in California have access to high-quality, reliable, and sometimes even exotic vehicles. It is this commitment to a superior product and a "go above and beyond" service mindset that sets the Midway Group apart in the highly competitive Los Angeles market.

Location and Accessibility

The Midway Group is conveniently located at 1319 W 11th St, Los Angeles, CA 90015, USA. This address places it squarely in the heart of the Downtown Los Angeles area, minutes from major cultural and business centers like LA Live and the bustling Figueroa corridor. Its proximity to key freeways makes it an excellent choice for local users who need quick access to destinations across Southern California, from the beaches of Santa Monica to the suburbs of the San Fernando Valley.

Accessibility for all customers is a priority at this location. The facility is equipped with a Wheelchair accessible entrance, ensuring ease of entry into the office and rental area. Furthermore, it provides a Wheelchair accessible parking lot, offering designated and convenient parking spaces for those with mobility requirements.

One of the standout features noted by customers is the superior parking situation, which is described as having "outstanding parking" and feeling "like going to a hotel with valet service." In a dense urban area like Downtown LA, this level of parking and service convenience is a significant benefit that saves customers time and stress during the pickup and drop-off process.

Services Offered

As a premier car rental agency, the Midway Group offers services that cater to standard rental needs as well as specialized automotive requirements, distinguishing it from traditional rental desks:

• General Car Rental: Providing a wide selection of vehicles, from economy and standard sedans for everyday use to full-size and large SUVs for family travel across California.
• High-End and Luxury Vehicle Rentals: A noted strength, with an outstanding selection of automobiles including high-end models, muscle cars, convertibles, and potentially exotic cars, ideal for both business and leisure travel in style.
• Vehicle Acquisition and Supply Expertise: Leveraging its position within the larger Midway Auto Group, this location is noted for its excellence in vehicle acquisitions, offering support beyond simple rental transactions.
• Personalized Customer Service: A dedicated staff team ensures a 'perfect' and expedited experience, with a focus on client satisfaction and going "above and beyond to meet their client's needs."
• Flexible Payment Methods: Major Credit cards and Debit cards are accepted for convenient payment processing. However, renters are always advised to confirm the specific terms, especially regarding deposit holds and debit card use, directly with the branch.
• One-Way Rentals: While policies can vary, the wider Midway Car Rental network often facilitates one-way rentals, providing flexibility for customers traversing the vast distances of California.

Features / Highlights

The Midway Group at 1319 W 11th St is characterized by several key features that enhance the customer experience:

• Exceptional Customer Service Culture: The facility prides itself on a team-oriented approach that delivers outstanding, personalized service, often ensuring a quick and hassle-free process.
• Diverse and Premium Fleet: Access to a secured selection of high-quality vehicles, with inventory spanning from affordable economy cars to luxury and high-end selections.
• Strategic Downtown LA Location: Situated in a highly accessible area of Los Angeles (90015) with easy access to major transportation arteries.
• Valet-Style Parking and Access: Customers report outstanding, easy access and parking, a significant premium feature in a dense urban environment.
• Inclusion and Accessibility: Full compliance with accessibility standards, including a Wheelchair accessible entrance and Wheelchair accessible parking lot.
• Robust Corporate Backing: As part of the larger Midway Auto Group and the Hankey Group, the location benefits from strong financial resources and a broad network of automotive services.

Contact Information

For general inquiries, reservations, or to learn more about their vehicle offerings and specialized programs, you can reach the Downtown Los Angeles location:

Address: 1319 W 11th St, Los Angeles, CA 90015, USA

Phone: (213) 235-0683

Mobile Phone: +1 213-235-0683

What is Worth Choosing Midway Group?

Choosing the Midway Group at the 11th Street location is an excellent decision for anyone in California seeking a rental experience that prioritizes quality, efficiency, and personalized attention above all else. This is not your typical high-volume, transactional car rental agency. What is truly worth choosing here is the combination of their outstanding customer service—consistently described by clients as the best in Los Angeles—and their high-quality fleet.

For the business traveler or a local seeking an upgrade for a special event, the access to an "outstanding selection of automobiles from economy to high end," including luxury and specialty vehicles, is a massive draw. The team’s dedication to making the process "perfect" means less time spent waiting and more time on the road enjoying your new rental, a crucial benefit in time-conscious Los Angeles. The convenient and accessible location in Downtown LA, coupled with stress-free parking, further enhances the overall customer value.

Furthermore, the Midway Group's affiliation with advanced vehicle acquisition and supply services suggests a deeper expertise and commitment to the automotive industry that goes beyond basic rental operations. For clients with complex or long-term vehicle needs, this insight is an invaluable resource. The combination of a top-tier fleet, a highly praised service team that goes above and beyond, and excellent downtown accessibility makes Midway Group a premium, reliable, and highly recommended car rental partner for your California travels.

Midway Group

1319 W 11th St, Los Angeles, CA 90015, USA