Budget Car Rental Introduce
The Budget Car Rental location at 8969 E Talking Stick Way serves as a key local resource for Arizona residents and visitors needing reliable transportation in the Scottsdale area. As a recognized national brand, this agency offers a wide selection of vehicles, positioning itself as both a standard Car rental agency and a specialized Van rental agency. This dual capability makes it a practical choice for various transportation needs, from a compact car for navigating city traffic to a larger van for family trips or group excursions across the stunning Arizona landscape.
This Budget location aims to provide the standard conveniences associated with a major national chain. Notably, they advertise Active military discounts, which is a valuable feature for the large military community within Arizona. They also ensure broad payment flexibility by accepting both Credit cards and Debit cards. Furthermore, the facility includes essential features for inclusivity, such as a Wheelchair accessible entrance and a Wheelchair accessible parking lot, making their services available to a wider segment of the community.
However, potential customers utilizing this location must be aware of the importance of strict adherence to operational hours and procedures. As highlighted in public feedback, customer experiences can be severely impacted by issues such as late service, unresponsive staff, or a lack of clarity regarding drop-off policies, particularly outside of posted operating hours. It is imperative for all renters to confirm the specific times for vehicle return and verify that an employee is present to officially close out the contract to avoid potential issues like disputed charges. Given the nature of some reported past incidents, proactively confirming all details—especially regarding car swaps, vehicle condition (like charging for an EV), and customer service interactions—is highly advised to ensure a smooth and frustration-free rental experience.
The Budget Car Rental is conveniently situated within the Pavilions at Talking Stick Shopping Center, a prominent commercial area in Scottsdale, easily accessible from major roadways.
The physical address is:
8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA
This location's position in a shopping center near the intersection of East Talking Stick Way and Pima Road/Pima Freeway (Loop 101) makes it a central spot for those living in or visiting North Scottsdale and the Salt River Pima-Maricopa Indian Community area. The general operating hours are typically:
- Monday - Friday: 8:00 AM - 4:00 PM
- Saturday: 8:00 AM - 12:00 PM
- Sunday: 8:00 AM - 12:00 PM
Note that holiday hours and specific operational schedules may vary, so it is always critical to confirm these times directly with the location, especially when planning a return.
A significant highlight of this facility is its commitment to physical accessibility:
- Wheelchair accessible entrance: Ensures smooth entry and exit from the rental office.
- Wheelchair accessible parking lot: Provides designated, easy-to-use parking spaces for customers with disabilities.
As a major Car rental agency and Van rental agency, this Budget location provides comprehensive vehicle rental services to meet the diverse needs of the Arizona market.
- Passenger Car Rentals: Offering a variety of standard car classes, from economy and compact vehicles for short trips to medium and full-size options for more extended travel around Arizona.
- Van Rental Services: Specializing as a Van rental agency, they provide larger vehicles like minivans (e.g., Chrysler Pacifica or similar) and potentially 12- or 15-passenger vans (e.g., Ford Transit or similar), which are ideal for group travel, large families, or business needs.
- One-Way Rentals: Typical for a major chain, allowing customers to pick up a vehicle here and drop it off at a different participating Budget location, though this must be arranged in advance.
- Disability Services: Providing, upon advance request, adaptive devices such as hand controls, spinner knobs, transfer boards, swivel seats, and panoramic mirrors to assist drivers with disabilities.
- Payment Flexibility: Accepting major Credit cards and Debit cards for rental transactions, offering convenient options for customers.
The key features of the Budget Car Rental location in Scottsdale focus on brand-wide benefits, location convenience, and specific value propositions.
- Active Military Discounts: A major highlight is the availability of discounts for U.S. military veterans, active-duty military, National Guard, and Reservists, often facilitated through partner programs like WeSalute+, providing savings of up to 35% on PAY NOW rates.
- Dual Rental Specialization: Serving as both a general Car rental agency and a Van rental agency, offering specialized options often needed for group transportation, a valuable service in the family- and tourism-heavy Arizona market.
- Prominent, Accessible Location: Situated in the Pavilions at Talking Stick, providing a familiar and easy-to-find location off a major freeway (Loop 101).
- Commitment to Accessibility: The provision of both a Wheelchair accessible entrance and Wheelchair accessible parking lot makes the physical location inclusive and easy to use for all customers.
- Fastbreak Service: For members, this service offers a quick counter process with pre-printed contracts and keys, aimed at minimizing wait times.
Customers should use the local contact information to confirm reservations, check vehicle availability, or inquire about current policies and hours of operation:
Address:8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA
Local Phone:(480) 524-0031
Local Mobile Phone:+1 480-524-0031
For urgent issues, one may also call the nationwide Budget Customer Service line.
For Arizona users, the Budget Car Rental location in Scottsdale is worth considering primarily for its established brand stability and its capacity to handle various vehicle types, including specialized Van rental options, which are highly sought after for group travel or large families exploring the state's natural wonders. The clear, advertised benefit of Active military discounts is a significant value proposition that directly supports a large segment of the local population. Additionally, the advertised commitment to accessibility, demonstrated by the Wheelchair accessible entrance and parking, is a vital consideration for many renters.
However, the critical factor when choosing this location is careful preparation and management of expectations. Due to reported issues with service, including locked doors during scheduled drop-off times, difficulties with vehicle exchanges (e.g., issues with electric vehicle charging infrastructure/support), and instances of poor customer service from individual employees, renters must exercise due diligence. It is imperative to call the location during business hours to confirm your drop-off time and ensure an employee will be present to officially close the contract. When picking up the vehicle, renters should also meticulously inspect the car's condition (including the charge level and charging instructions for an EV, if applicable) and request a clearly marked alternative if they are dissatisfied or unable to use the assigned vehicle. Choosing to book through a third-party like Costco, as one reviewer found helpful, can sometimes provide an additional layer of customer protection. When utilizing this Budget location, the brand’s offerings—a varied fleet, discounts, and accessibility—are best secured through proactive and clear communication with the local office.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos






Budget Car Rental Location
Budget Car Rental
8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA
Budget Car Rental Reviews
airportpricemoneydoornumberdrivingkids
★ 5★ 4★ 3★ 2★ 1I rented a car from them, 5/22-5/25. On 5/25 my drop off was scheduled for 12. I showed up at 11:55am, and the door was locked.I had a flight to catch, and I called 10x with no answer. Left the car in the back, took a video of the closed place, and left the keys in the center console. They just reopened again today, and tried to charge me for 2 extra days.. safe to say, I disputed the entire charge and closed my card with my bank. Be careful renting from them, the reviews don’t lie and they clearly do this to people often.
May 27 · Christina CcWe had a horrible experience with this rental location and the employee Freddy who worked there.My wife and I had rented a car from the Mesa Airport location and were given an electric vehicle. We do not have an electric vehicle and have never used one. We did not want the vehicle, but the employee said it was a great vehicle and would be easy to charge. Skeptical, we took the vehicle, a Subaru Solterra. No details were provided on charging other than to download an app called Presto. This app would show us charging location that we could charge at. When we got into the vehicle it was not fully charged and a little dirty. Driving the first day was fine and we found one charger while eating lunch in Gilbert, AZ. We let it charge for 1 ½ hours and only received 30 additional miles. We had other plans for the day and thought that we could find other chargers while on our vacation. There were no other chargers close to any of the areas that we went to, and our hotel did not have one.The next day we had planned to go to Scottsdale and drover there. The Presto App showed multiple chargers in the area. We went to 5 different chargers and each charger was broken or did not work with our vehicle. Frustrated and having 40 miles left we called Budget Customer service. We explained the issue we were having and told them that we wanted a different car. We were told we could take the car back to any Budget location and exchange it. There was a location in Scottsdale, so he headed there.When we arrived, there was a sign on the door saying that the employee was out washing a car. The sign stated that we could call, and the employee would be right over. We called 3 times without any answer or call back. Becoming more frustrated, we called Budget customer service again. While discussing options with Budget customer service the employee returned to the location. My wife asked the employee if he could help us. The employee completely ignored her question and walked inside. No apology for being away, no hello or welcome. It was not until he was standing behind the counter that he asked how he could help. My wife explained the issue and the employee, Freddy said “I don’t know if I have a car to exchange for you.” Being frustrated with the entire issue and hours of time on our vacation being wasted, I told him that he needed to help fix the issue. Without saying another word, Freddy told us “No, I’m not helping you and get the hell out of my store.”Again, frustrated by the situation and now how we were being treated I told him we were not leaving until the issue was fixed. Freddy continued to yell and tell us to get out of the store. He then started to approach us in a very threatening way. He approached us until we started walking to the door and continued to tell us to get out.I do not recommend that anyone rent from this location or work with Freddy. He is clearly not concerned about helping customers or providing any type of customer service.Luckily, we had booked this car through Costco and called them. They found us another location and helped us get the car fixed.
April 07 · Jordan NielsonDO NOT WASTE YOUR MONEY! They scammed my wife out of her deposit and tried to charge us for gas, even tho had permission from owner to not fill it from 5/8s. $127 for fuel from 5/8 tank. Lmfao. They claimed they cleaned the rental and vacuumed but looks like kids threw a party in it when we picked the rental up. Have photos before we left lot. Will be going to BBB and filing CLASS ACTION LAWSUIT against them. Along with the Attorney Generals office. The people thay run it along with their daughter ain't worth a pot to piss in when it comes to customer service and cleaning.
November 15 · glenn mccallisterI prepaid "estimated" charges for a one-week car rental. Once I returned the car, the actual charges I incurred were $75 less than what my credit card was charged for the prepayment. When I called the store to inquire about my refund, I was told I would have to call "customer service," and was given an 800 number to call. The runaround had begun. After being on hold for 45 minutes with "customer service," I was told that Avis/Budget's policy is to not refund for prepayments, but they would offer me a discount on a future rental. I told them I did not want a future rental discount, I wanted to be refunded my money, because I had been charged more than what I actually incurred. 25 minutes later, I had spoken with a supervisor, who told me the same thing. The kicker is that Budget does not state anywhere that a prepayment is a non-refundable amount. Buyer beware. I will never rent from Budget in the future.UPDATE: Budget responded to my review a week ago, and asked me to email with details, which I did that same day. It is a week later and I have heard NOTHING further from Budget. They apparently want to appear as though they care about customer service, but they really don't.
December 16 · Aaron B.Cancelled my reservation at time of pickup. To add insult to injury, I have to call an 800 number to get my prepayment refunded. Friendly employee, but garbage service.
February 03 · James Kragenbring
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