Avis Car Rental Introduce
Planning a road trip through Arizona’s stunning landscapes, need a vehicle for a business trip to the Valley of the Sun, or simply require a reliable replacement while your car is in the shop? For residents and visitors alike in the Scottsdale and greater Phoenix area, Avis Car Rental offers a convenient and professional service right in the heart of Scottsdale. As a nationally recognized name in vehicle rentals, this local branch provides a variety of options—from compact cars for navigating city traffic to spacious vans for family vacations or group travel. This guide provides an in-depth look at what makes this specific location a key resource for your transportation needs in Arizona.
This Avis location operates as both a dedicated Car rental agency and a Van rental agency, making it a versatile choice for a broad spectrum of requirements. Whether you are looking for a fuel-efficient sedan, a comfortable SUV for weekend getaways to Sedona or Flagstaff, or a large passenger van to transport a team or extended family, you will find options designed to fit your itinerary and budget. The professional, customer-focused approach ensures that picking up and dropping off your rental is a smooth, efficient process, allowing you to get on the road quickly. Customer feedback often highlights the helpful and cheerful staff, along with the fast service in the preferred line, which underscores the location's commitment to quality customer care.
The Avis Car Rental branch is strategically located within one of Scottsdale’s well-known hospitality venues, offering easy access for both hotel guests and local residents. You can find the rental counter inside the lobby of the DoubleTree Paradise Valley Resort. This location is situated on the east side of Scottsdale Road, positioned conveniently between McDonald Drive and Chapparal Road, making it easy to reach from surrounding Paradise Valley, Tempe, and central Phoenix.
Its prime spot within a major resort complex adds a layer of convenience, often featuring after-hours returns for added flexibility.
Hours of Operation:The general hours for this Scottsdale Avis location are tailored to accommodate various schedules. It's important to confirm the most current hours directly when booking, but typical operation times are:
- Monday - Friday: 8:00 AM - 4:00 PM
- Saturday: 8:00 AM - 1:00 PM
- Sunday: 8:00 AM - 1:00 PM
The location’s accessibility features also ensure that service is available to everyone, with a Wheelchair accessible entrance and designated Wheelchair accessible parking lot provided.
Avis Car Rental at the DoubleTree Paradise Valley Resort offers a comprehensive suite of services designed to meet the diverse needs of the Arizona community. These services span everything from booking convenience to on-the-road assistance and varied vehicle classes.
- Extensive Vehicle Fleet: They offer a wide range of rental car classes, including Economy, Compact, Intermediate, Standard, Full-Size Sedans, Convertibles, Luxury vehicles, various sizes of SUVs (Intermediate, Standard, Full-Size, Premium, etc.), Minivans, and 12-Passenger Passenger Vans.
- Van Rental: Dedicated services for van rentals, accommodating larger groups or those needing extra cargo space, such as the Ford Transit 12-Passenger Van.
- Specialty and Premium Cars: Availability of Premium, Luxury, and Signature Series vehicles for those looking to travel in extra style, such as the Genesis G70 or Cadillac XT6.
- Avis Preferred Service: A loyalty program that helps streamline the rental process, often allowing members to move directly to their vehicle.
- After-Hours Returns: The location typically offers the convenience of after-hours returns, providing flexibility outside of standard business hours (confirmation of availability is recommended).
- Toll Payment Solutions (Avis E-Toll): Renters can equip their vehicle with Avis E-Toll for convenient commuting across toll roads in the state and beyond, eliminating the need to stop and pay cash.
- Flexible Payment Methods: They accept various forms of payment for rental charges, including major Credit Cards and Debit Cards. Additionally, they accept NFC mobile payments for modern convenience.
The Avis location in Scottsdale stands out with several features that are particularly beneficial to local customers, whether they are on vacation, a business trip, or require a temporary vehicle for a local need.
- Active Military Discounts: A significant highlight is the availability of discounts specifically for active military personnel. Avis generally partners with programs like WeSalute+ (formerly Veterans Advantage) to offer savings, often up to 35% off Pay Now rates for veterans, active-duty military, National Guard, Reservists, and their families on qualifying rentals. It is highly recommended to inquire directly or check the Avis website for the most current details, eligible car groups, and terms.
- Convenient Resort Location: Situated within the DoubleTree Paradise Valley Resort, this is an excellent pick-up point for tourists arriving in Scottsdale who wish to bypass the busy airport rental counters and instead pick up their vehicle near their accommodation.
- Focus on Customer Service: According to customer reviews, the staff is known for being very helpful and cheerful, with fast service for Preferred members. They have been noted to 'go over and beyond' to assist customers, particularly when travel plans are disrupted by delays or other unforeseen circumstances.
- Vehicle Diversity: The wide selection of vehicles, including passenger vans, SUVs, and Electric/Hybrid options (such as the Kia EV6 or Toyota Prius Hybrid), ensures a vehicle is available for any Arizona adventure, from driving a convertible down the scenic I-17 to navigating a full-size SUV for a family trip to the Grand Canyon.
For making a reservation, inquiring about vehicle availability, or confirming hours for the 5401 N Scottsdale Rd location, you can use the following contact details:
Address:5401 N Scottsdale Rd, Scottsdale, AZ 85250, USA
Phone:(480) 947-7227
Mobile Phone:+1 480-947-7227
Choosing this specific Avis Car Rental location is an excellent decision for a number of compelling reasons tailored for the Arizona renter. The combination of a high-quality, diverse fleet and superior customer service creates a rental experience that often exceeds expectations. While one customer noted a minor issue with a car smell, the overall consensus in local reviews emphasizes quick, professional, and exceptional support, particularly for those with the Preferred Service. The fast bus pickup and seamless drop-off processes noted in reviews highlight an operational efficiency that saves precious time—a major factor for busy travelers and local residents.
The location’s proximity to key Scottsdale areas and the DoubleTree resort is a huge advantage over the more crowded and distant airport rental hubs. For military families and veterans in the Arizona community, the advertised Active military discounts provide a tangible benefit, offering significant savings on 'Pay Now' rates, making premium, full-size, or necessary van rentals more accessible. The range of vehicles—from sporty convertibles perfect for a desert drive to large passenger vans that can handle a full family adventure—means you rarely have to settle for a car that doesn't fit your needs. The acceptance of credit cards, debit cards, and NFC mobile payments provides modern, hassle-free transaction options. Ultimately, selecting Avis at 5401 N Scottsdale Rd means choosing a respected brand with a local presence that prioritizes convenience, value, and professional, cheerful service right here in the heart of Scottsdale, Arizona.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
5401 N Scottsdale Rd, Scottsdale, AZ 85250, USA
Avis Car Rental Reviews
pricephoneairporthotelpick upgas tankchargeSUVthe rentalemail
★ 5★ 4★ 3★ 2★ 1Great service as always from Avis. The gentlemen who helped me in the preferred line was very helpful and cheerful. Service was fast and the bus pickup and dropoff was seamless to the renal area.I was slightly disappointed my car has a pretty strong smell of cigarettes and is a 'non smoking car'. I was in a rush and did not have time to swap it out for my short trip.
December 18 · Andrew MineoGreat experience all around. Our flight was delayed due to weather and they went over and beyond to help me. I would rent here again.
October 11 · Terri VaughnI had an incredibly disappointing experience with Josh at Budget Car Rental in Scottsdale, AZ. Despite having prepaid for a car rental, Josh refused to honor the reservation, claiming there was a discount code missing. He was unhelpful and insisted on charging me double the agreed-upon rate. Instead of rectifying the situation, he forced me to drive an additional 30 minutes to another location that honored the correct rate. Josh's lack of professionalism and attempt to overcharge me left me extremely dissatisfied with Budget Car Rental's service.
April 03 · Kat CitaI recently had a very disappointing experience at the DoubleTree Paradise Valley Scottsdale location, specifically with the Avis car rental service. The agent, Brian, was extremely unprofessional and seemed completely unprepared to do his job. The office reeked of cigarette smoke, despite the prominent no smoking sign, which made the environment quite unpleasant.I was quoted one price over the phone, but when I arrived in person, the price was significantly higher. Brian kept calling someone named Josh, who kept adding unnecessary services and calling it a “manager's special.” Brian even implied that they usually do this to boost the store's numbers during the summer, which felt very dishonest and manipulative.Overall, this experience was incredibly frustrating and I would not recommend using the Avis service at this location. The unprofessionalism and deceptive practices are unacceptable.
July 29 · Blanca ReaI had a great experience here. It was a really chill pickup/dropoff. I like that it's in a nice hotel. Both employees I interacted with were super cool. The second guy gave me a credit for something I hadn't really considered to be credit worthy. Definitely will rent from here again when I can. Oh yeah, car was nice too.
July 23 · Blake Smith
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