Avis Car Rental Introduce
Planning a trip across the Phoenix metropolitan area, a scenic drive to the Grand Canyon, or simply needing a reliable temporary vehicle right here in Scottsdale? For many Arizona residents and visitors, securing dependable, quality transportation is key to navigating the state’s vast and beautiful landscapes. Avis Car Rental, with its location conveniently nestled in the Talking Stick neighborhood of Scottsdale, offers a familiar and widely recognized option for local car and van rentals.
This branch, operating as both a full-service car rental agency and a specialized van rental agency, serves the local community with a range of vehicles suited for various needs, from everyday commuting to moving goods or transporting a larger group. Understanding what this specific location offers, its accessibility, and its service policies is essential for local users in Arizona seeking a smooth rental experience.
The Avis Car Rental location is situated at a highly accessible, centralized point in Scottsdale, Arizona. You can find the branch at:
- Address: 8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA
This address places the agency near the popular Talking Stick Way (which is also known in the area as East Indian Bend Road) and the Pima Freeway (Loop 101), making it straightforward to reach from surrounding areas like Tempe, Mesa, and central Phoenix. The location is strategically positioned within the Pavilions at Talking Stick shopping center, often near major retailers, which aids in easy identification and access. Local directions often point to its spot on the south side of Talking Stick Way, typically situated between stores like Michael's and Goodwill.
A significant convenience for customers is the availability of free pick-up service, provided you call the rental location directly to arrange it according to their terms and conditions.
The facility has taken steps to accommodate customers with mobility needs, offering specific features designed for ease of use:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The Avis Car Rental in Scottsdale provides a comprehensive array of rental services to meet the diverse transportation demands of the Arizona market. Recognized as both a car and van rental agency, customers can typically expect the following service provisions:
- Car Rental: A broad fleet of standard rental vehicles, ranging from economy and compact cars for fuel efficiency to full-size sedans and SUVs for family or longer-distance travel across Arizona's highways.
- Van Rental: Specialized rental options for larger groups or transport needs, including passenger vans (such as 12-passenger options) and cargo vans, catering to business needs, moving, or group excursions.
- Pick-up Service Available: Customers can arrange for a complimentary local pick-up service by calling the location directly, offering convenience for those without immediate transportation to the facility.
- After-hours Returns: The location is confirmed to have provisions for after-hours returns, though customers must be aware of and fully accept the policy where they remain responsible for the vehicle until the contract is formally closed on the next business day. Customers should check if a key drop is specifically available.
- Reservations: The ability to pre-book vehicles online or via phone, including prepaid reservation options, which often require presenting the same card used for payment at the time of pick-up for verification.
This local Avis branch distinguishes itself through several key features that enhance the rental experience and provide value to specific customer segments:
- Active Military Discounts: A notable highlight is the availability of discounts specifically for active military personnel, recognizing and offering value to service members who may require reliable transportation.
- Diverse Payment Options: The agency accepts a variety of modern payment methods for rental charges, including major Credit cards, Debit cards (with specific terms and credit checks often applying for holds), and NFC mobile payments, providing flexibility at the counter.
- Vehicle Diversity: The dual nature of being a "Car rental agency" and a "Van rental agency" means a broader vehicle selection is typically available, from economical city cars to large passenger vans, accommodating nearly all types of Arizona travel plans—from urban exploration to scenic desert road trips.
- Accessibility Features: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that the facility is physically welcoming and manageable for all customers.
For Arizonians planning a rental, it is always recommended to contact the specific local branch directly for the most current inventory, hours, and to confirm all policies related to reservations, payment holds, and vehicle requirements.
The contact details for this Scottsdale location are:
Address:
8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA
Phone Number:
(480) 524-0017 (Local Phone)
+1 480-524-0017 (Mobile Phone)
For residents and visitors in Arizona, choosing the Avis Car Rental location near Talking Stick Way provides a neighborhood rental experience that stands out from the often-congested airport rental counters. The primary value lies in its convenient, non-airport location, which is ideal for local pick-ups or for those staying in the North Scottsdale or Talking Stick areas. The accessibility features, including the wheelchair accessible parking and entrance, are important benefits that ensure inclusivity for all customers.
Furthermore, the specialized focus as a van rental agency is a key point of differentiation. If your need is for a spacious vehicle—whether for a large family vacation to Sedona, a move across Phoenix, or corporate travel—this location is structured to meet that demand efficiently. The active military discount is another significant advantage for a vital segment of the community.
However, while Avis is a globally recognized brand known for its fleet and service standards, prospective renters should be aware that, as with any high-volume location, occasional challenges with vehicle availability, cleanliness, or specific customer service interactions can occur, as suggested by online customer feedback. It is always wise for customers to document the vehicle's condition at pick-up and meticulously review their contract details to ensure a smooth, transparent rental process, particularly when utilizing prepaid options or managing last-minute changes. Ultimately, for a convenient local pick-up in Scottsdale with diverse vehicle and payment options, Avis at Talking Stick remains a strong and accessible choice for your Arizona travel needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos







Avis Car Rental Location
Avis Car Rental
8969 E Talking Stick Wy, Scottsdale, AZ 85250, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I had a reservation for the Avis on Talking Stick Way. My reservation was for a full sized vehicle. When I arrived, Avis only had TWO vehicles on the entire lot. They tried to give me the smallest car which was not a full sized vehicle. The only other vehicle was a larger vehicle, which had a broken front windshield and was filthy inside and outside. I rented this vehicle since it was the only other remaining. I helped the employee vacuum and wipe the interior of the car. The exterior was filthy as well. The employee stated that he noted the damaged windshield; however just recently I reviewed a letter with charges over $800. Good thing I took photos of the evidence. Go charge the previous renter. I’ve rented at this location before and had other issues as well. Would not recommend renting at this location.
September 15 · Sam NMNWe had the absolute worst experience at this Avis location with Freddy.I booked and prepaid a reservation for a rental pickup at 11:45 AM on Sunday (they close at noon.) The week prior to pickup we were at the Scottsdale Resort for a business conference. On Sunday morning (9:30 AM) we called this Avis location to see if it was possible to pick up earlier but there was no answer. We left the conference and ubered over but were told our reservation was at 11:45 and we needed to return, so we went back to the conference and at 10:39 AM I got a call that the car was ready for pickup. At this point, we were back at the resort and in session so we figured we'd return at 11:45 as per the original plan.We arrived at 11:50 AM and Freddy handled our reservation. The reservation was under my name so I asked if we could add my husband as the driver- Freddy said it would be $13 a day to add. I questioned it because I remembered reading something that said spouses didn't count, but I wasn't sure and asked if we could change my husband to the main driver since I was not planning on driving. That was a no. Freddy now said if we're married, no charge. He then asked for the credit card used to prepay the reservation and I took out my husband's business card which was the card used to prepay along with both our drivers licenses. Freddy said the CC on the system was different and rattled off some random numbers. We advised it must be a mistake, we have no card with those numbers. He says "I can't rent you the car unless you provide me with this CC." He shows us in the computer and I realize the number he's giving us is the last four of an authorization code NOT our CC. I look for my original confirmation online and show him PROOF that the CC is my husbands business card as originally shown. At this point, he mentions we can't use that card because it's under his name and the card has to match the reservation name which is mine.At this point, it's frustrating. Not only is he not trying to work with us, it's obvious he's pushing us out because it's past twelve. We express frustration and he mentions these are the rules and if you don't like them there's nothing he can do because it's not his fault. He declines us service and says he's calling the police because he feels we're being aggressive.There was a customer in there who chuckled because Freddy very calmly went from Level 1 to Level I'm calling the police and declining service which made zero sense. We needed Freddy to give us a solution not give us excuses on AVIS rules. I immediately get on the phone with AVIS and rebook my own reservation under my husband with his business card with zero help from Freddy, and the police arrives. Clearly it was a ridiculous call and they knew it. We had a witness to vouch no one was being aggressive and we have video recordings to prove it. Police apologized and said he would try to come up with a compromise for us, and they did.At the end of the day, Freddy...who was rushing to leave by noon, incompetently giving us wrong information whether it be adding a driver for extra money, wrong CC numbers, declining service and doing NOTHING to help out the customer ended up leaving closer to 1 PM over the course of his own actions.He called his manager, police communicated with him and the end result was rent us the car and help us out. Our cards all match, our licenses match, there is NO issue. We got the car, but not without some undue aggravation and lots of stories to share about where NOT to go to rent a car in Scottsdale!
August 01 · Jacqueline MischI prepaid "estimated" charges for a one-week car rental. Once I returned the car, the actual charges I incurred were $75 less than what my credit card was charged for the prepayment. When I called the store to inquire about my refund, I was told I would have to call "customer service," and was given an 800 number to call. The runaround had begun. After being on hold for 45 minutes with "customer service," I was told that Avis/Budget's policy is to not refund for prepayments, but they would offer me a discount on a future rental. I told them I did not want a future rental discount, I wanted to be refunded my money, because I had been charged more than what I actually incurred. 25 minutes later, I had spoken with a supervisor, who told me the same thing. The kicker is that Avis/Budget does not state anywhere that a prepayment is a non-refundable amount. Buyer beware. I will never rent from this Avis/Budget in the future.
December 16 · Aaron B.Matthias was great. He really helped me out with a messed up booking and was very patient. Highly recommend seeing him.
August 01 · James AkeFreddy is awful.My two aunts - both senior citizens near 80 y/o - arrived in Scottsdale in March for their two-month stay to visit family. Their first stop was Avis to pick up the car that they'd reserved back in January. They encountered Freddy, who was rude, crass, and extremely condescending. He stated he "had no cars" and "couldn't find their contract." My aunts showed him the contract and called Avis coroporate, who verfified the contract. Freddy's response persisted - "I have no cars." He didn't volunteer to assist in solving the problem, apologize, or make amends. "If you don't like it, leave." That was his response.Upon calling Avis corporate again, we were able to get them a car at another Avis location.Beware of Freddy, everyone. This guy has no business in customer service.
March 02 · Brandon Zale
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