Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents and visitors in the Phoenix metro area, especially those in North Scottsdale, Enterprise Rent-A-Car at 10301 N Scottsdale Rd stands as a primary resource for reliable and professional vehicle hire. As part of a globally recognized brand, this specific location operates as a full-service Car Rental Agency and Van Rental Agency, catering to a diverse range of transportation needs, from brief local errands to extended road trips across the stunning Arizona landscape, such as a drive up to Flagstaff or Sedona.
This branch holds the unique distinction of identifying as a women-owned business, demonstrating a commitment to diversity and community leadership within the Scottsdale commercial sphere. This local touch, combined with the comprehensive resources and fleet of a major national company, offers a blend of dedicated service and extensive inventory. The agency's core business revolves around providing dependable, clean, and safe vehicles ready for use, often serving customers who need a replacement vehicle while theirs is being serviced, as well as leisure travelers exploring the American Southwest.
While the service at this location is often characterized by professional, friendly staff who go the extra mile—including offering courtesy rides to nearby locations, as mentioned by satisfied long-term customers—it is important to note that, like any busy branch, it can experience operational challenges. Issues such as staffing limitations, temporary vehicle shortages, and occasional inconsistencies in vehicle preparation (cleanliness, fuel level) can occur, particularly during peak times or for specialty vehicle classes. Customers are advised to communicate their specific needs clearly and manage expectations regarding vehicle class availability, especially if their company policies restrict accepting offered upgrades.
Location and Accessibility
The Enterprise Rent-A-Car branch is centrally and conveniently located at 10301 N Scottsdale Rd in Scottsdale, Arizona. This positioning makes it easily accessible for customers throughout North Scottsdale, Paradise Valley, and the neighboring Phoenix areas. The address is situated on a major thoroughfare, ensuring excellent visibility and straightforward navigation for both local drivers and those arriving from out of town.
The surrounding area offers quick access to retail centers, corporate offices, and local dining, making it easy to integrate the rental pick-up or drop-off into a busy schedule. Its proximity to routes leading north out of the valley also makes it an ideal starting point for a scenic drive toward the higher elevations of Arizona, such as the destinations mentioned in customer travel plans.
Accessibility is a key feature of this location, demonstrating a commitment to serving all members of the community.
- Wheelchair accessible entrance is provided, ensuring that the facility is welcoming and navigable for all customers.
- Wheelchair accessible parking lot is available for close and convenient parking during the check-in and return process.
Services Offered
As a well-established rental operator, Enterprise offers a comprehensive suite of services designed to meet diverse customer needs in the Arizona market.
- Comprehensive Car Rental: A wide range of vehicle classes, typically including economy, compact, midsize cars (e.g., Toyota Corolla, Mazda CX30), full-size sedans (e.g., Chevrolet Malibu), SUVs (e.g., Midsize SUV, Chevrolet Tahoe), and even luxury SUVs, catering to daily driving, family vacations, or business travel.
- Van Rental Services: Provision of passenger vans (e.g., 12- and 15-passenger) and cargo vans for group travel, moving, or business logistics.
- Active Military Discounts: Special rental rates and benefits are offered to active duty military personnel, veterans, and military families, often through programs like USAA and official government leisure travel rates, to show appreciation for their service.
- Courtesy Services: A standout service is the option for a customer ride back to a nearby destination, demonstrating a personal touch and commitment to local convenience.
- Multiple Payment Options: The agency facilitates easy transactions by accepting various forms of payment.
- Credit cards
- Debit cards
- NFC mobile payments (e.g., Apple Pay, Google Pay)
- Online Check-in: Provides an option for 'Accelerated Check-in' to potentially speed up the paperwork process upon arrival, though customers should be prepared for the possibility of having to re-verify details at the counter.
Features / Highlights
This specific Enterprise location in Scottsdale offers several appealing features that make it a compelling choice for Arizona drivers.
- Identifies as Women-Owned: Supports diversity and offers a point of difference for customers who prefer to patronize women-led businesses.
- Military-Friendly Benefits: The availability of active military discounts is a significant highlight, providing tangible savings for service members and their families in the community.
- Consistent Staff Professionalism: Multiple customer accounts praise the general professionalism, friendliness, and dedication of the staff, noting specific employees who provide "phenomenal support."
- Wide Fleet Variety: Access to a broad selection of vehicles, from economical sedans to large SUVs, ensures that the agency can match transportation needs for various Arizona activities, from city cruising to longer drives on I-17 or I-40.
- Focus on Customer Solution: The team is often quick and friendly in finding solutions, such as locating a ready car from another location or offering discounted upgrades to available classes, even if the latter is not always accepted by the customer.
- Local Service Convenience: The offer of a local ride back to a customer's home or business after drop-off enhances the convenience factor, particularly valuable in a sprawling metro area like Phoenix/Scottsdale.
Contact Information
For making a reservation, confirming vehicle availability, or addressing immediate concerns regarding a rental in the Scottsdale area, customers can easily reach the branch using the following contact details.
Address: 10301 N Scottsdale Rd, Scottsdale, AZ 85253, USA
Phone: (480) 315-8051
Mobile Phone: +1 480-315-8051
Customers should use these official numbers for direct communication with the local team. Given the occasional wait times mentioned in reviews, calling ahead to confirm the readiness of a reserved vehicle is a prudent step for ensuring a smooth and timely pick-up.
What is Worth Choosing
Enterprise Rent-A-Car at 10301 N Scottsdale Rd is worth choosing primarily for its exceptional customer-facing team and its robust operational structure backed by a major national brand. This location is an excellent choice for:
- Corporate and Long-Term Renters: Customers who require consistent, professional service for business travel or extended stays, as demonstrated by the positive experiences of frequent renters.
- Military Personnel and Veterans: The availability of active military discounts through various programs makes this a top choice for service members seeking better rates for leisure travel.
- Customers Seeking Convenience: The local courtesy ride service and the acceptance of various digital and card payments (including NFC) streamline the entire rental process.
- Those Needing Versatile Transport: The combination of car rental and van rental services makes this a one-stop-shop for individuals, families, and groups with differing capacity needs.
However, potential renters must be prepared for the realities of a high-demand branch. While the staff is solution-oriented, the occasional lack of a fully prepared vehicle (dirty, low fuel) or the inability to fully leverage online check-in should be anticipated, particularly during high-volume periods. For a guaranteed seamless experience, renters should allow extra time for pick-up and, if faced with a compromise on vehicle quality or class, politely insist on the standards Enterprise is known for, or request a proper courtesy upgrade if the reserved vehicle is unavailable. Ultimately, the choice here is for the reliable brand network and the generally friendly, problem-solving local staff.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
10301 N Scottsdale Rd, Scottsdale, AZ 85253, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I was very happy with my experience at this Enterprise. I had phenomenal support from Carter and Jason. He was kind enough to give me a ride back to my Airbnb down the street after I dropped off my rental vehicle. I rented two separate vehicles from them over a period of a few weeks while I was in town for an unknown amount of time. Everyone there was very professional and friendly, and the cars were ready on time. I had no issues and would recommend them!
September 02 · Nicole Cragin DavisI rent from this Enterprise location frequently for work and have always been satisfied until Tuesday. There usually is only one person staffing when I’m there so I’m prepared to wait a few extra minutes because they are always quick and friendly and the car is clean and fueled once they get to me, or they find a way to get me in another car that is ready. That was not the case Tuesday. I rented a midsize SUV to drive to Flagstaff for work. I was excited that Enterprise offered the ability to check in online to speed up selection of coverage and apply my credit card and sign the paperwork. It turned out to be a waste of time because I had to go through it all again at the time of pick up. In addition, They had other cars available, and I was offered a luxury SUV for a “deal.” But my company won’t pay that much even if it is a deal, for a car rental so I couldn’t accept that. That meant I had to wait another 20 minutes for another location to drop off a car, with no gas, dirty, and a missing gas cover. They had to clean it up and take it across the street for gas. But instead of filling it up, they put in half a tank, which meant I had to fill up when I got to Flagstaff and I was already running late. Why couldn’t they just fill it up while they were already there anyway? Then I get on the road and find the inside windshield is all filmy and I can’t see against the sun, so I had to find a gas station to get paper towels and wipe that down. The solution for a good, repeat customer who has always been happy in the past would have been to offer another class of car that was ready at a discounted price if it was lower class, or, if the lucury SUV was all that was available, then offer that at the price I reserved as a courtesy upgrade and let me get out of there happy and on time. It was only a 24 hour rental anyway. It’s a small location so I understand the cars onsite are limited. But why make me wait for a dirty car with half a tank of gas, a filmy windshield, and no external gas cover when there are other cars available? I was really frustrated. The Mazda CX30 they put me in Also happened to have the most dysfunctional layout of any car I’ve rented and the seat wouldn’t raise up high enough for my short frame so it was even less comfortable driving 3 hours. But I had no time to figure all that out since I was running late after having to sit around waiting even with no other customers there at that time and other available cars.
August 28 · Jean ChristoffersonJason was phenomenal! The voice message he left me the day before my rental pick-up, reminding me to bring auto insurance cards, was a life-saver. He was so efficient on both pick-up and drop-off dates. He informed me of different insurance options available, with NO pressure - in fact, even asked me first if I knew the options. Because I DID want some coverage for vehicle damage, everything about Jason's approach was just perfect. I highly recommend this location to anyone wishing to rent a car in the Phoenix/Scottsdale area.
May 04 · Diana WJason at the Scottsdale and Jay location did a great job of helping me arrange for a 15 passenger van for our annual trip to the Grand Canyon… Van was exactly what we needed… In great shape and very clean. Very pleased with all aspects of the rental.
May 20 · Brent OrmMy insurance used this location after a minor accident. Jason was very professional, flexible and courteous. The entire experience was seamless and easy. Will recommend this location anytime.
July 25 · KEJ Jimenez
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