Budget Car Rental Introduce
For residents and visitors on the North Shore looking for reliable, convenient, and affordable transportation, the Budget Car Rental location in Peabody, Massachusetts, serves as a key resource for vehicle rentals. Situated in a prime location off a major roadway, this branch provides access to a wide selection of vehicles, from standard sedans perfect for a weekend trip through New England to cargo vans necessary for moving or business logistics.
As part of a globally recognized brand, this local Peabody office aims to deliver the flexibility and professional service customers expect, whether they are Massachusetts locals needing a temporary replacement vehicle or travelers exploring the rich history and scenic coastline of the Bay State.
The facility is categorized as both a Car Rental Agency and a Van Rental Agency, making it a comprehensive solution for various personal and professional transit needs within the Greater Boston and North Shore area.
The Budget Car Rental branch is strategically located in Peabody, offering straightforward access for customers across the North Shore. The official address places it at 1 Newbury St, Peabody, MA 01960, USA. This address suggests a position near a major traffic corridor, likely Route 1 (Newbury Street), which connects many communities north of Boston, making pickup and drop-off relatively easy for regional customers. The location often serves as a practical, neighborhood alternative to the busy airport rental counters at Logan International Airport (BOS).
For those utilizing a personal vehicle for pickup, on-site parking is available. Recognizing the importance of inclusivity and ease of access for all community members, the location is noted to feature a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring a more convenient experience for customers with mobility considerations.
The Peabody Budget Car Rental location and the broader Budget network provide a range of rental options and supplemental services tailored for both short-term convenience and longer-term needs. These offerings extend beyond simply handing over the keys to a vehicle.
- Comprehensive Vehicle Fleet: They offer a wide variety of car classes to suit diverse travel plans and budgets. These typically range from compact cars ideal for city driving and fuel efficiency, to intermediate and full-size sedans for comfortable road trips, SUVs (including intermediate, standard, and premium models) for family travel and varied terrain, to minivans and full-size passenger vans (up to 12- or 15-passenger options) for groups.
- Van and Truck Rental Services: Categorized as a Van Rental Agency, the location specializes in utility rentals, including cargo vans for business or moving purposes. For larger moves, access to Budget Truck Rental services may also be facilitated here, offering options like 12 ft, 16 ft, and 26 ft trucks.
- Short-Term and Long-Term Rentals: Options are available for daily, weekend, weekly, and even monthly or extended rentals (up to 11 months), providing flexibility for vacations, temporary work assignments in Massachusetts, or while a personal vehicle is undergoing repair.
- Optional Convenience Services: Customers can enhance their rental with various add-ons such as GPS navigation systems, child safety seats, and optional fuel service plans (like EZFuel or Self Refueling) to simplify the return process.
- e-Toll Service: An invaluable service for driving in Massachusetts is the e-Toll option, which allows renters to automatically pay for tolls encountered on highways, avoiding the need to carry exact change or deal with violation notices later.
- Reservation and Onsite Services: Customers can book online or utilize the onsite services for reservations, vehicle pickup, and drop-off.
- Payments Accepted: For ease of transaction, the location accepts major Credit Cards and Debit Cards, though specific terms and conditions for debit card use may apply, which customers should confirm at the time of booking.
Several key features define the service standard at the Budget Car Rental in Peabody, designed to provide value and convenience to the Massachusetts renter.
- Dedicated Van Rental Offerings: The specific classification as a Van Rental Agency highlights its capacity to serve local commercial, moving, and large group needs, distinguishing it from agencies focused purely on passenger cars.
- Active Military Discounts: A notable feature is the availability of discounts specifically for Active Military personnel, demonstrating an effort to provide value to service members and their families in the region.
- Accessibility Features: The provision of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures that the facility is compliant and welcoming to all members of the community.
- Onsite Parking: Customers driving to the location have the convenience of On-site Parking for their personal vehicles while they complete their rental agreement.
- Mobile App Integration: The broader Budget brand offers a mobile app for quick and easy reservations, account management, and access to special offers, allowing a streamlined digital experience.
For direct inquiries, reservations, or to arrange their free pick-up service (if available at this specific "neighborhood" location, which is common for Budget), customers should use the following contact details:
- Address: 1 Newbury St, Peabody, MA 01960, USA
- Phone: (978) 531-1936
- Mobile Phone (Alternative/Direct Line): +1 978-531-1936
Customers are advised to check the location's specific hours of operation, especially on weekends and holidays, as neighborhood locations often have different schedules than 24-hour airport branches.
Choosing a local vehicle rental resource like Budget Car Rental in Peabody offers Massachusetts locals the advantage of neighborhood convenience, potentially avoiding the higher costs and congestion associated with airport rentals. The value proposition here centers on the blend of a wide fleet selection—encompassing everything from efficient economy cars to large cargo vans—with a focus on key practical amenities.
However, potential renters in the Massachusetts area should conduct their due diligence before booking. While the company offers valuable benefits like military discounts, diverse vehicle types, and essential accessibility features, it is imperative to note that the provided customer reviews indicate significant issues related to post-rental billing, contract terms clarity (especially concerning after-hours drop-offs and contract closure times), and prolonged refund processing delays. Specifically, reports of unexpected charges and long waits for refunds highlight areas where customers must exercise caution.
Therefore, what makes this location worth choosing is its strategic North Shore location, fleet diversity, and accessibility, provided customers take proactive steps to ensure a smooth transaction. Renters are strongly encouraged to:
- Scrutinize the Contract: Carefully review all terms, especially those pertaining to after-hours services, drop-off times, and potential fees, and get confirmation in writing if possible.
- Document Everything: Take time-stamped photos or videos of the vehicle, both upon pickup and drop-off, particularly the fuel gauge, mileage, and vehicle condition. Document the exact time and date of return, especially for after-hours returns.
- Verify Refunds: If a refund is due, monitor credit card statements closely and be persistent in follow-up, as per customer feedback suggesting issues in this area.
By pairing the convenience of the Peabody location and the national fleet availability with vigilant attention to the rental agreement details, North Shore customers can maximize their chance of a successful and stress-free rental experience for their travel, moving, or temporary transportation needs.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos


Budget Car Rental Location
Budget Car Rental Reviews
zerocredit cardmoneypick upvanjulyrefundstresscompetitorscall
★ 5★ 4★ 3★ 2★ 1I rented a car from Budget Peabody on July 20, 2025 and canceled the reservation on July 23 due to a death in my family. We are now at the end of September, and I have still not received my refund.I have called customer service several times, even with my credit card company on the line confirming that no credit was ever issued, yet Budget continues to insist otherwise and refuses to resolve the matter.It is unacceptable that my money has been held for over two months without action. I am now pursuing a formal complaint with the Attorney General’s Office.Buyer beware — please use caution when renting from this company.
September 19 · hamouIf I could give this place zero stars, I would.This was one of the worst rental experiences I’ve ever had. I rented a cargo van to transport supplies for my baby shower. I picked up the van on Friday and arranged an after-hours drop-off for Saturday night—just one day later—because I was told extending the rental until Sunday morning would cost an outrageous $300. The agreement was that after-hours drop-off would incur only a $20 fee, which I was fine with.To my shock, I woke up Tuesday morning to find a $413 charge on my credit card. When I called, they first falsely claimed I returned the van on Sunday. When I pushed back and asked them to check their records, they changed the story and said that although I dropped it off Saturday night, the contract didn’t “close” until Sunday morning because it was after hours—even though they offer after-hours drop-off as a service.After an exhausting hour-long call, I was finally able to get a partial refund of $184. But the damage was done.This company has shady business practices, doesn’t follow its own contract, and has terrible customer service. I will never rent from them again, and I strongly urge others to look elsewhere. Save yourself the stress, the time, and the money.
June 11 · Jessica VegaThese guys are great! I’ve been to a lot of different rental counters in the Boston area and Ade Gomez was amazing to work with! They were patient with my questions and always kept it extremely professional. Will rent here over any other car rental location in the area!
June 08 · jeremy bealI dropped off a truck after hours 3 days ago and have been calling daily to make sure it was all set as I have not recieved an email receipt. The door had a sign to drop keys off at the reception desk, and I've called every day since then and no one has answered the phone, I keep getting redirected to the general customer service line. I do not want to get charged an extra day when we returned the truck *early*.
September 03 · Ashley HehirVehicles reach of marijuana was never offered any solution or compensation 2 days after renting despite air freshener decided to look underneath the season found several cigarette butts budget Corporation should be ashamed
August 21 · Mathew Martorana
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