Enterprise Rent-A-Car

- 849 N Lake St, Aurora, IL 60506

For residents across the western suburbs of Chicago and throughout Illinois, securing a dependable and convenient rental vehicle is often a necessity, not a luxury. Whether your personal car is in for repairs, you’re planning a family road trip across the Midwest, or you require a spacious van for a group outing or small move, having a trustworthy local car rental agency is essential. The Enterprise Rent-A-Car branch located on North Lake Street in Aurora, IL, is a key neighborhood resource that provides a full spectrum of rental solutions backed by exceptional service.

This location is not only a Car Rental Agency but also a dedicated Van Rental Agency, ensuring that customers have access to diverse fleet options, from fuel-efficient compact cars and comfortable sedans to large passenger and cargo vans. The commitment to a hassle-free experience is clear in customer feedback, which frequently highlights the staff's professionalism, clear communication, and willingness to ensure complete satisfaction. This emphasis on customer support creates a welcoming and efficient process for both first-time renters and long-term patrons.

Furthermore, this specific Enterprise branch proudly identifies as a women-owned business, which is a noteworthy detail for local Illinois customers who value supporting diverse and local enterprises. By choosing this location, you benefit from the resources and extensive inventory of a major national brand while also supporting a local, community-focused establishment in Aurora. This blend of global capability and local ownership is a significant advantage for users seeking reliable vehicle access.

As many local customers, like "Nick" in the reviews, can attest, the agency is prepared to assist with urgent needs, short vacations, and complex insurance claims. This long-standing dedication to high-quality service, even extending to opportunities like the Enterprise Car Sales program, demonstrates a comprehensive approach to meeting the transportation needs of the community for both rental and eventual purchase.

Conveniently situated in a high-traffic, accessible area of the city, the Enterprise Rent-A-Car is located at 849 N Lake St, Aurora, IL 60506, USA. This North Lake Street address makes it an easy drive for customers coming from various points in Aurora, as well as nearby areas like North Aurora, Batavia, and Geneva. Its neighborhood location is ideal for residents needing a quick, nearby rental without the complexity of an airport branch.

The agency ensures that its services are readily available to all community members by providing robust accessibility features. The facility includes a wheelchair accessible entrance, offering a smooth path for entry and exit. Additionally, wheelchair accessible parking is provided in a dedicated lot, ensuring convenient parking immediately near the facility entrance. These physical accommodations underscore the branch's commitment to inclusive, onsite services for every customer in the Illinois region.

The Enterprise Rent-A-Car on N Lake St offers a comprehensive suite of rental services designed to address virtually any local transportation requirement. Their dual role as a car and van rental agency ensures a diverse fleet is available. Key services provided to Illinois customers include:

• Extensive Vehicle Fleet: Access to various car classes, including economy, compact, mid-size, full-size sedans, SUVs, minivans, and even luxury options, subject to local availability.
• Van and Truck Rental: Specializing in both passenger vans (e.g., 12- and 15-passenger) for group travel and cargo vans or pickup trucks for moving, hauling, or commercial projects.
• Insurance Replacement Rentals: A core service, the agency works directly with insurance companies to provide a quick and seamless rental experience for customers whose vehicles are being repaired following an accident.
• Onsite Services: The convenience of completing all rental procedures, including vehicle pick-up and drop-off, directly at the physical location.
• Flexible After Hours Return: Customers have the option for an after-hours return, where the vehicle can be parked and keys dropped in a secure box outside of standard operating hours, providing schedule flexibility.
• Fuel Service Options: Choice among pre-paid fuel, agency re-fill (for a fee), or the traditional customer-refill method before returning the vehicle.
• Optional Protection Plans: Availability of various protection products, such as Damage Waiver (DW), to reduce or eliminate the renter's responsibility for damage to the rental vehicle.
• Corporate Account Services: Dedicated services and contractual conditions for business renters using corporate accounts.
• Roadside Assistance: Standard inclusion of support for unexpected mechanical issues or emergencies during the rental period.

The Aurora N Lake St branch goes above and beyond to offer specific features and policies that directly benefit the local Illinois renter. These highlights include:

• Identifies as Women-Owned: This local ownership detail is a testament to the branch's commitment to diversity in business and community involvement.
• Active Military Discounts: Providing valuable savings to active service members as a thank you for their commitment and service to the country.
• Full Physical Accessibility: The presence of a wheelchair accessible entrance and designated wheelchair accessible parking ensures the rental process is comfortable and manageable for all customers.
• Flexible, Modern Payments: Customers can easily pay with major credit cards, debit cards, and the convenience of modern NFC mobile payments.
• No Mileage Costs on many rentals: As noted in customer feedback, this neighborhood location often offers attractive policies such as "no mileage costs," which is a significant benefit for Illinois residents planning longer drives or road trips across the state and beyond.
• Integration with Car Sales: For customers considering purchasing a vehicle, the agency provides an integrated service experience, often allowing for the eventual purchase of a well-maintained, low-mileage former rental car, adding long-term value.

For residents in the Aurora, IL, area and the greater Chicagoland region looking to book a rental, confirm a reservation, or inquire about vehicle availability, here is the direct contact information for the Enterprise Rent-A-Car branch on North Lake Street:

Address: 849 N Lake St, Aurora, IL 60506, USA
Local Phone: (630) 859-0900
Mobile Phone: +1 630-859-0900

Choosing the Enterprise Rent-A-Car branch at 849 N Lake St in Aurora is a smart decision for local Illinois users who prioritize excellent customer service and flexible terms. The consistently positive customer reviews emphasize the "totally satisfied" experience due to the staff's clear communication, cooperation, and commitment to providing a comfortable vehicle. This is more than just renting a car; it’s about a seamless transportation solution.

The key benefit for locals is the combination of great prices and advantageous policies, particularly the reported "no mileage costs," which makes the rental perfect for longer-distance travel across Illinois and the Midwest. When you combine this with the peace of mind offered by their experienced handling of urgent needs and insurance claims—often a very stressful time—the value proposition is clear. The dual service as a car and van agency ensures that whether you need an economy car for personal use or a 15-passenger van for a church group, they have the right vehicle category for you. Finally, the ability to potentially transition from a rental to a purchase through the Enterprise Car Sales program, as one customer did, adds a unique, comprehensive layer of service for Illinois drivers looking for their next vehicle. This branch is a dependable choice committed to serving the transportation needs of the Aurora community.

Enterprise Rent-A-Car

849 N Lake St, Aurora, IL 60506, USA