Cathay Express Transportation/ Ambulette Introduce
For New Yorkers seeking reliable and specialized transport services, Cathay Express Transportation/Ambulette is a critical resource, particularly for individuals requiring more than a standard taxi or car rental. Operating from the Great Neck area, this is not a traditional vehicle rental company; rather, it is a premier provider of Handicapped Transportation Service, Ambulette Transportation, and Non Emergency Medical Transportation (NEMT). Their focus is laser-sharp: offering safe, professional, and compassionate Door Service for seniors and people with mobility challenges across Long Island, the five boroughs of NYC, and the wider Tri-State region.
The term 'car rental' is fundamentally redefined by Cathay Express Transportation's offering. Instead of renting a vehicle to drive yourself, you are hiring a fully-equipped, specialty vehicle—like a Wheelchair Ambulette or a Stretcher Transportation van—complete with a trained, certified driver/attendant. This level of service is essential for people Getting To Medical Appointments, traveling between Nursing Homes or Healthcare Facilities, or simply needing reliable Safe Transportation for Family Events or City Tours. The commitment to the client's care, mobility, and dignity is what sets this specialized transportation service apart from any general-purpose travel or rental option in the New York area.
Their consistent 5-star rating on review platforms reflects the high standard of professionalism and care, as noted by a grateful client who urgently needed service: "I spoke to 'Yung' and he pulled a few strings and was able to get an ambulette to me within the timeframe I needed - 2 hours. The driver was incredible - he helped my family member into their wheelchair with professionalism and followed me to our destination and helped transfer my family member to the facility's wheelchair." This hands-on, problem-solving approach is a cornerstone of their Senior Transportation Services.
Location and Accessibility in Great Neck, Nassau County
The Great Neck location strategically positions Cathay Express Transportation to efficiently serve Nassau County residents on Long Island, while maintaining excellent access to Queens, Brooklyn, and the rest of New York City.
The specific address is:
Address: 4532 Arcadia Ln, Great Neck, NY 11020, USA
Great Neck is a central point for many Long Island communities, offering quick transit routes into the city via the Long Island Expressway (I-495) or the Northern State Parkway. This allows the team to provide prompt and reliable Ground Transport In services across a large service area. For client convenience, the facility ensures robust physical accessibility, which is crucial for their user base. This includes a designated Wheelchair accessible parking lot and a fully compliant Wheelchair accessible entrance, making in-person inquiries or logistics planning completely manageable for family members and caregivers with mobility needs.
Specialized Services Offered
Cathay Express Transportation/Ambulette provides a comprehensive range of transport solutions tailored for specialized medical and personal needs:
- Non-Emergency Medical Transport (NEMT): The core offering, including scheduled Dialysis Transportation, transport to Physical Therapy Appointments, and general Doctor Appointment Transportation.
- Ambulette & Accessible Transport: Specialized vehicles for those who are Ambulatory Transportation but need assistance, or are Wheelchair Ambulette users, requiring securement and hydraulic lift assistance. This includes Stretcher Transportation for non-ambulatory patients.
- Healthcare Facility Transfers: Reliable transport to and from Nursing Facilities, Assisted Living Facility, Skilled Nursing Facility, and for Nonemergency Hospital Visits.
- Accessibility Focused Taxi/Cab: Offering an Accessible Cab Service, Handicap Taxi, and Wheelchair Accessible Taxi as reliable alternatives to standard public transit.
- Airport Mobility Services: Providing Handicap Airport Transportation, Airport Pick Up, and Wheelchair Accessible Airport Shuttles for both major New York airports and surrounding regional hubs.
- Personal and Social Transit: Elderly Transportation for Family Events, City Tours, and even assistance with Prescription Pickups, ensuring a full and independent lifestyle.
Features and Highlights of the Ambulette Service
The unique selling proposition of this service rests on safety, professionalism, and medical readiness, which elevate it beyond simple logistics.
- Medically Trained Personnel: Drivers and attendants are frequently trained in CPR and First Aid, offering crucial peace of mind that a client’s well-being is monitored by knowledgeable staff throughout the journey.
- Door-Through-Door Service: This is not merely curb-to-curb. The professional team provides personal assistance into and out of the residence or facility, ensuring the patient's transfer is handled with dignity, care, and the appropriate lifting techniques to avoid pain.
- Advanced Fleet Technology: The vehicles—which include specialized minivans and full-size vans—are equipped with features like hydraulic lifts, specialized securement systems, high roofs for comfort, and Gps Tracking for real-time monitoring and reliability.
- Insurance and Payment Flexibility: The service is set up to handle Medicare Transportation and is a key partner in the Medicaid-approved NEMT network in New York. They also readily accept Private Pay options for maximum client convenience.
- Specialized Patient Needs Coordination: They are experienced in Medical Logistical Coordination, working with doctors and Care System administrators to ensure the correct vehicle type and level of assistance is provided for appointments like chemotherapy or post-surgery recovery.
- Unwavering Reliability: The commitment to being on time, as evidenced by customer reviews, is a major highlight, which is critical for medical appointments where punctuality is non-negotiable.
Contact Information
For residents in Great Neck, Nassau County, and the greater New York region, connecting with the Ambulette specialists is straightforward:
Address: 4532 Arcadia Ln, Great Neck, NY 11020, USA
Phone: (212) 261-5555
Mobile Phone: +1 212-261-5555
The team can be reached via their phone lines to schedule a ride, inquire about Private Medical Transportation rates, or coordinate complex patient transfers. It is highly recommended to call in advance, especially for scheduled treatments like Dialysis Transportation.
What is Worth Choosing Cathay Express Transportation
Choosing Cathay Express Transportation/Ambulette is an investment in secure, specialized, and compassionate mobility. For individuals who are wheelchair-bound, non-ambulatory, or simply require the supportive care of a trained attendant, this service provides an indispensable alternative to public transportation or standard car service. They eliminate the stress and complexity of transport, a factor often cited by families coordinating care for loved ones. Their ability to handle everything from routine Doctor And Dentist Appointments to complex Handicap Airport Pickup—all with a door-through-door approach and certified staff—makes them the definitive choice for accessible transit in the New York metropolitan area. Their specialization in Nemt Service ensures all medical requirements are met, making them a true partner in healthcare access and independent living for seniors and disabled New Yorkers.
Cathay Express Transportation/ Ambulette Services
Handicapped Transportation Service
- Accessible Cab Service
- Airport Car Service
- Airport Pick Up
- Airport Pickup
- Airport Shuttles
- Airport Transportation Service
- Ambulatory Transportation
- Ambulette Transportation
- Assisted Living Facility
- Cab Service
- Care System
- City Tours
- Dentist Appointments
- Dialysis Transportation
- Doctor And Dentist Appointments
- Doctor Appointment Transportation
- Door Service
- Elderly Transportation
- Family Events
- Getting To Medical Appointments
- Gps Tracking
- Ground Transport In
- Handicap Airport Transportation
- Handicap Taxi
- Handicapped Airport Pickup
- Health Care Transportation
- Healthcare Facilities
- Medical Logistical Coordination
- Medicare Transportation
- Nemt Service
- Non Emergency Medical Transportation
- Nonemergency Hospital Visits
- Nursing Facilities
- Nursing Homes
- Patient Transport
- Personal Medical Transportation
- Physical Therapy
- Physical Therapy Appointments
- Prescription Pickups
- Private Medical Transportation
- Private Pay
- Private Paying
- Public Transit
- Public Transportation
- Safe Transportation
- Senior Living Facilities
- Senior Transportation Services
- Skilled Nursing
- Skilled Nursing Facility
- Stretcher Transportation
- Transportation To Medical Appointments
- Wheelchair Accessible Airport Shuttles
- Wheelchair Accessible Taxi
- Wheelchair Accessible Transit
- Wheelchair Accessible Transportation
- Wheelchair Ambulette
Cathay Express Transportation/ Ambulette Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Cathay Express Transportation/ Ambulette Photos










Cathay Express Transportation/ Ambulette Location
Cathay Express Transportation/ Ambulette
4532 Arcadia Ln, Great Neck, NY 11020, USA
Cathay Express Transportation/ Ambulette Reviews
I needed ambulette services for a family member at the last minute and searched for services that had a decent Google rating. I came across Cathay Express and their 5-star rating so I called. I spoke to "Yung" and he pulled a few strings and was able to get an ambulette to me within the timeframe I needed - 2 hours. The driver was incredible - he helped my family member into their wheelchair with professionalism and followed me to our destination and helped transfer my family member to the facility's wheelchair. Cathay Express Transportation came through for me, within budget, and with great professionalism. Thank you!!!
June 11 · Lobo 928- November 04 · Tom Meehan
- August 01 · Terry Jessup
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