Enterprise Rent-A-Car

- 627 Main St, Wakefield, MA 01880

For residents and visitors across the North Shore and Greater Boston area in Massachusetts, having access to a dependable Car rental agency is essential, whether you're dealing with an unfortunate accident, planning a family trip, or simply need an extra set of wheels. The Enterprise Rent-A-Car location at 627 Main St in Wakefield, MA, serves as a vital resource for both personal and commercial rental needs, including comprehensive services as a specialized Van rental agency.

This local office offers a wide variety of vehicles, ranging from fuel-efficient economy cars perfect for navigating Boston traffic to spacious SUVs for weekend excursions throughout New England, as well as a selection of vans for larger groups or moving purposes. The Wakefield location is a branch of a globally recognized brand, yet it carries the distinct local pride of being identified as women-owned. This dual identity—of global reliability paired with local, focused ownership—is a significant draw for community members.

Customer experiences at this office are often noted for their professional and attentive staff. In a challenging situation, one customer shared a glowing review: "Excellent service, the Wakefield office and staff are remarkable, knowledgeable, friendly and just the best experience. My vehicle was in a bad accident late on a Friday and I was picked up by Morgan within the hour. She was so nice to work with as well as all the other staff. Keegan was a great help on returning vehicle. Thank you!" This highlights the agency’s commitment to providing prompt and compassionate assistance, particularly for those needing replacement vehicles after an unexpected incident.

While the nature of the rental business sometimes involves operational challenges, as reflected in an initial negative review involving a mechanical issue, this Wakefield location demonstrated a dedication to rectifying past issues. The customer noted a significantly improved subsequent experience: "The manager made amends for the previous experience by offering me a VIP rate. For this reason, I am updating the rating to a 4." This follow-through and focus on long-term customer satisfaction solidify the local team's commitment to the Massachusetts community, striving to deliver excellent service even when unexpected events occur. This particular branch is a resource for all residents seeking both quality vehicles and reliable, customer-centric support.

The Wakefield Enterprise location is strategically positioned on a main artery, making it a convenient option for anyone living in or traveling through the area north of Boston. Its easy access ensures that picking up or dropping off a rental doesn't add unnecessary stress to your trip.

• The agency is located at:
  627 Main St, Wakefield, MA 01880, USA
• Located on Main Street, the office is easily accessible from nearby major routes, including Interstate 95 (Route 128), which is the primary circumferential highway connecting many suburban Massachusetts towns to each other and to Boston.
• Accessibility is a clear priority at this location, featuring a Wheelchair accessible entrance, ensuring ease of access for all customers, and a dedicated Wheelchair accessible parking lot.
• The location's position makes it ideal for Massachusetts customers needing a rental for short-term local use or for beginning longer road trips out of the region, minimizing city driving before hitting the open road.

As a full-service transportation provider, Enterprise Rent-A-Car in Wakefield offers a comprehensive suite of rental and customer support services tailored to the diverse needs of the Massachusetts public.

• Comprehensive Car Rental Fleet: Offering a wide range of vehicles, including economy cars, mid-size sedans, SUVs, and luxury vehicles, suitable for insurance replacements, business travel, or leisure.
• Van Rental Agency Services: Specializing in the rental of larger capacity vehicles, such as minivans and full-size passenger vans (e.g., 12- and 15-passenger vans) for group trips, college moving days, or organizational outings.
• Commercial Truck and Cargo Van Rentals: While the core business is car and passenger van rental, the wider Enterprise network often supports commercial rentals like cargo vans and box trucks, which can typically be arranged through this local office.
• Pick-Up and Drop-Off Service: Known nationally for its "We'll Pick You Up" service, the local Wakefield staff can often coordinate transportation to the rental office for customers needing a vehicle, such as after an accident.
• Flexible Payment Solutions: To accommodate all customers, the agency accepts major Credit cards, Debit cards, and modern NFC mobile payments (e.g., Apple Pay, Google Pay) for easy and secure transactions.

The Wakefield branch possesses several distinguishing features that make it a compelling choice for car and van rental in the North Shore area of Massachusetts, combining corporate reliability with local distinctions.

• Support for Military Personnel: A major highlight is the offering of Active military discounts, providing special rates for service members, veterans, and government personnel for both official and leisure travel, a valuable benefit for Massachusetts' military community.
• Women-Owned Local Operation: The business proudly Identifies as women-owned, fostering a commitment to diverse ownership and personalized local service within the global brand's framework.
• Commitment to Customer Rectification: Demonstrated ability and willingness of the local management team to address and correct previous service issues, as noted in customer updates, showing a long-term commitment to earning and keeping local business.
• High Customer Service Ratings: Positive customer reviews frequently use terms like "remarkable," "knowledgeable," and "friendly" to describe the staff, highlighting a strong local culture of service excellence.
• Exceptional Convenience and Accessibility: The combination of Wheelchair accessible entrance and parking, alongside diverse payment options including NFC mobile payments, ensures a smooth and accessible experience for every customer.

To arrange a car or van rental, or to inquire about the special military discount rates, please use the following contact details for the Wakefield, MA office:

• Address: 627 Main St, Wakefield, MA 01880, USA
• Phone: (781) 246-3334
• Mobile Phone: +1 781-246-3334
• Types: Car rental agency, Van rental agency

For Massachusetts residents, choosing this specific Enterprise Rent-A-Car location in Wakefield is worthwhile for several key reasons that differentiate it from generic rental options. You benefit from the stability and extensive fleet of an international brand combined with the dedicated, personal service of a locally-focused team.

The commitment to inclusivity, highlighted by its identity as a women-owned business and its provision of a Wheelchair accessible entrance, makes it a welcoming choice for all community members. Furthermore, the tangible financial benefit of Active military discounts is an excellent value proposition for the significant population of military families in New England.

Crucially, the staff’s demonstrated ability to excel in high-stress situations—such as picking up a customer shortly after an accident—and their willingness to correct service failures, as evidenced by the "phenomenally better" second rental experience, instills confidence. When you rent a car or van from 627 Main St in Wakefield, MA, you are choosing a team that is not only competent but is genuinely invested in ensuring your satisfaction on every trip throughout the Bay State and beyond.

Enterprise Rent-A-Car

627 Main St, Wakefield, MA 01880, USA