Budget Car Rental Introduce
For residents across Western Connecticut, and particularly in the Danbury area, securing reliable transportation can be crucial for everything from a family weekend getaway to managing temporary mobility needs. Budget Car Rental on Mill Plain Road in Danbury, CT, functions as a vital local resource, providing access to a broad and well-maintained fleet of rental vehicles. As a trusted name in the industry, this location aims to deliver on the brand promise of affordability and variety, positioning itself as a practical solution for car and van rental in the region.
The Danbury branch offers a range of options that cater to the diverse demands of the local community. Whether you need an efficient economy car for navigating the daily commute, a comfortable full-size sedan for a longer road trip, or a specialized van for group transport or moving assistance, Budget typically has a category to fit the requirement. However, as is the case with many high-volume rental agencies, vehicle availability can sometimes lead to substitutions. Customers should always confirm their reservation details and be prepared for the possibility of an equivalent vehicle class being offered upon arrival.
It is important for local users to understand that while the booking process sets an expectation, the on-site experience relies heavily on the local team and their procedures. Review feedback suggests that the front-line staff are integral to the rental experience. Instances of excellent service are common, but customers have also reported issues related to administrative delays, suchably the time gap between a vehicle return and the system logging that return, which can lead to unexpected charges. Due diligence, such as documenting the return time and checking the e-receipt promptly, is recommended to ensure a smooth transaction. The facility's offering of essential accessibility features and various payment methods underscores its overall mission to be a welcoming and convenient service provider for all Connecticut residents.
The facility is situated at 58 Mill Plain Rd, Danbury, CT 06811, USA. Its location near major roads in Danbury simplifies navigation and access for those coming from neighboring towns like Bethel, Ridgefield, and Brookfield. This is particularly advantageous for customers who are using the rental as a temporary replacement vehicle, or for those traveling into the area via the nearby Danbury Municipal Airport.
Crucially, the Danbury branch emphasizes accessibility with important provisions for all customers:
- Wheelchair accessible entrance: Ensures easy entry and exit from the rental office.
- Wheelchair accessible parking lot: Provides reserved, close-in parking spaces for those with mobility challenges.
- On-site parking: General on-site parking is available, offering a convenient location for customers to leave their personal vehicle while renting.
- Standard Car Rental: Offers a full spectrum of classes, from fuel-efficient economy and compact cars (such as a Kia Rio or Toyota Corolla equivalent) suitable for short trips, to intermediate, standard, and full-size vehicles (like the Toyota Camry).
- SUV Rental: Provides a selection of SUVs, including intermediate SUVs (like a Toyota RAV4 equivalent) and larger premium and full-size SUVs (like a Chevrolet Suburban equivalent), catering to families and groups needing extra space for passengers and cargo, perfect for trips around New England.
- Van Rental Agency: A specialty service offering minivans (such as the Chrysler Pacifica equivalent) and larger passenger vans, including 12- and 15-passenger vans, essential for group outings, church trips, or team travel.
- Specialty Vehicle Classes: The fleet typically includes options like luxury cars (Genesis G70 equivalent), convertibles (Ford Mustang Convertible equivalent), and even electric or hybrid vehicles, depending on current inventory.
- Accepts Debit and Credit Cards: Provides flexible payment methods, accepting both Credit cards and Debit cards for deposits and final payments.
- Optional Services: Customers can add various accessories and protection packages, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), although customers should always check with their personal insurance or credit card company for existing coverage before accepting.
- Active Military Discounts: A notable feature is the availability of discounts specifically for Active military personnel, providing a valuable saving for service members and their families in the Connecticut region.
- High Accessibility Standards: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot demonstrates a commitment to serving customers with disabilities.
- On-Site Convenience: The availability of On-site parking for personal vehicles, combined with the all-in-one counter service, streamlines the pick-up process.
- Focus on Fleet Variety: The dual designation as a Car Rental Agency and a Van rental agency ensures a wide range of mobility solutions, from the smallest car to the largest passenger van.
- Convenient Hours: Operating with regular business hours throughout the week and Saturday hours, this location is geared toward meeting the schedules of busy working professionals and families.
Address: 58 Mill Plain Rd, Danbury, CT 06811, USA
Phone: (203) 778-8127
Mobile Phone: +1 203-778-8127
However, potential customers should proceed with a plan for managing the administrative side of the rental. The most critical step is to document the car's condition and, most importantly, the exact time of return. While most transactions are smooth, the recorded customer issues concerning late return charges highlight a need for proactive communication with the counter staff upon drop-off to ensure the vehicle is immediately logged as returned. By taking a quick photo of the time and the car key being handed over, you can protect against potential discrepancies. The company's policy of offering an alternative vehicle if the reserved class is unavailable, while sometimes inconvenient, ensures that a customer never leaves without transportation when they have a confirmed reservation. For a Danbury-based solution with a strong fleet and necessary accessibility provisions, Budget remains a leading, practical choice.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos





Budget Car Rental Location
Budget Car Rental
58 Mill Plain Rd, Danbury, CT 06811, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Usually never have an issue with budget or this location. I recently returned a rental within my scheduled time, then the next day I get my e-receipt with an additional $94 charge and stating I returned the car 3 hours late. When I called to speak with a manager, I was told that there was none that worked in the store and she only works remotely so she was not contactable. I stated that I returned my car within the allotted time frame and the girl decided for whatever reason to not enter it into the computer for 3 hours. The sales manager stated 'well maybe she was busy' even though she just hung up the phone, I was the only customer in the building, and she found and confirmed my name in the system. I should not be penalized and take time to make phone calls and submit photos to prove my return because the counter girl did not hit car returned for 3 additional hours.
August 24 · Melissa RenaudMade reservations for a 5pm Connecticut pickup. They gave us a different size SUV even though we reserved a certain size months in advance. We were stuck with the vehicle since we had to travel early the next morning and other rental locations would be closing soon. The vehicle was stolen overnight, 48 hours after of arriving at our vacation destination. We later found out that the vehicle they gave us has a very high theft rate. The Budget location in Montreal where it was stolen said they know it has a high theft rate and they refuse to carry it in their fleet. The Montreal location then forced another SUV on us even though we wanted a sedan due to another theft concern. We basically spent an entire day of our vacation dealing with the theft matter even though the theft was not due to our negligence. We were so traumatized by the event that we left our vacation early. When we returned the replacement vehicle to Connecticut the clerk was defending the decision to give us a different size SUV saying that I signed the contract. Now Budget wants to collect from my insurance. This will likely result in the loss of a no claim discount and higher rates. The clerk claimed the company would not know that they were giving us a high theft vehicle. Yeah right. They have data on everything. In my opinion, Budget was negligent and they are responsible for their own loss. I also want to add that Budget and likely other rental companies have zero modern anti theft protections. They have not kept up with the car theft criminals who use technology to steal vehicles such as hacking a car remote and driving away in the car in about a minute. Then we wonder why our insurance rates go up. The corporations should look at themselves for the reasons for losses and higher rates.
August 28 · C HocBudget pulled through for me after Enterprise would not honor a reservation due to high demand. I seriously called this location 3 or 4 times in the course of 10 minutes asking questions and figuring out what to do. Each time I called the staff was extremely kind and helpful. They answered all of my questions and never seemed annoyed by my frantic scrambling caused by Enterprise. The rental car we received was extremely clean and ran very smooth. It was even slightly less expensive then the rental through Enterprise. The woman at the counter when picking up the car was very pleasant and friendly. She informed me that I could return my rental car to HPN for no additional fee because it is within 30 miles of their location. This helped so much! Overall I was extremely satisfied with Budget Rental car and its staff.
September 13 · Loralynn M.I WILL NEVER RESERVE A VEHICLE WITH BUDGET AGAIN! THEY SAY THEY HAVE THE VEHICLE YOU CHOOSE YOU PAY FOR IT IN FULL THEN RECEIVE A CALL 3 HOURS AFTER SAYING THEY DONT HAVE IT! I CANCEL MY RESERVATION ONLY TO BE TOLD IT TAKES 5 DAYS FOR MY REFUND!!! BUT YOU WERE ABLE TO TAKE MY $$$$ RIGHT AWAY!!! NEVER RENT HERE!!!!!
November 26 · Iesha LefeverWe rented a passenger van in May. My sons didn't pay attention when they picked it up and when I looked at it at home the van was FILTHY!! There was dirt and sand on the floor, dirty doors and handles, food under the seats (cheese, popcorn and dried milk), garbage including store receipts, wrappers and empty juice bottles, and some mysterious disgusting goop in the back where the luggage goes. It was a weekend and we were leaving the next day so I had to spend 2 hours cleaning that van. When we returned the van and showed pictures and explained the situation the woman couldn't care less. BAD experience!
July 07 · Christina Hansen
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