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Budget Car Rental
- 6650 E Superstition Springs Blvd, Mesa, AZ 85206

Car rental agency, Van rental agency ★3.0

6650 E Superstition Springs Blvd, Mesa, AZ 85206, USA

3.0
I have rented from Budget multiple times before, but I have to leave my honest review because this absolutely should not have happened. I understand that things do go wrong sometimes, but I can say with almost 100 percent certainty that Budget does not properly inspect their vehicles before transferring them to another customer.I picked up a rental car from this location on 3/13/25, and within minutes of driving it, the tire pressure light came on, telling me to add air. I immediately took it to Discount Tire, where they told me the TPMS sensors in the tires were installed incorrectly—the readings were completely backward. One tire read 70 PSI, another 36, another 10, etc. The staff at Discount Tire managed to fill the tires properly and even mentioned that Budget should never have released a vehicle that wasn’t checked.On top of that, this wasn’t even the car I reserved. I had requested a Toyota Corolla or a similar vehicle, but when I arrived, there were only two cars in the parking lot. One of them was a white Buick Encore, which they gave me. Since I was leaving for California that same day, I had no choice but to take it after they told me that neither this location nor any nearby Budget locations had any other available vehicles.Halfway to California, yet another warning light came on—this time for the all-wheel drive system. Again, this was something that had clearly not been checked before they gave me the car.Then the real nightmare began. The next day, while returning to our hotel, the car abruptly shut down in the middle of an intersection. Every warning light popped up on the dashboard, and the car was completely unresponsive—I couldn’t even turn it off. It wouldn’t move, and nothing worked. To make matters worse, we were nearly hit in the intersection due to the sudden system failure.Thankfully, someone helped push the car into a dark, deserted McDonald’s parking lot. I had my two children with me, one of whom is autistic, and they were both terrified. We were stranded in the middle of nowhere at night, and when I called Budget’s customer service, I could barely understand the representative because he didn’t speak clear English. He just kept repeating that I “couldn’t abandon the vehicle” over and over. They then offered me an Uber voucher to go an hour away to the San Diego airport to pick up another car. There was no way I was going to leave my mother and my children alone in the dark to take an Uber with a stranger to a place I’d never been.After pushing back, Budget finally agreed to send a tow truck and bring me another car. When the tow truck driver called me, he said the only car available was a Dodge Charger, so I had no choice but to take it. As if things couldn’t get worse, the tow truck itself broke down, and the driver had to wait for help before he could even bring us the car.I was already unhappy with the Dodge Charger because it was not what I had originally reserved. I needed a fuel-efficient vehicle since we were driving from Arizona to California. So, we had to go to yet another Budget location to exchange it. Finally, we were able to get the car I originally requested—a Toyota Corolla. Even then, the navigation system barely worked with my phone.Fast forward to this past Thursday when I returned the vehicle. To my surprise, Budget charged my card not once, but three times—for each of the vehicle swaps, which were due to their negligence. On top of that, they charged me a towing fee, which is absolutely insane. They also charged me for the half tank of gas in the car that broke down, even though it completely died and was undriveable.In total, they charged my card nearly $1,800 when my original rental was only supposed to cost $474 for a few days.I will NEVER rent from Budget again. I understand that things happen, but the way this entire situation was handled—the lack of accountability, the extreme inconvenience, and the absurd extra charges—is completely unacceptable.Thanks, Budget, for ruining my entire vacation and ensuring that I will never rent from you again - Kileigh Austin
Budget Car Rental Overview Intro Detail Photos Location Reviews

Budget Car Rental Introduce

Planning a weekend trip to explore the stunning Superstition Mountains, needing a spacious vehicle for a family gathering, or simply requiring a reliable replacement car while yours is in the shop? For residents and visitors in the East Valley, finding a convenient and affordable car rental solution is essential for navigating the greater Phoenix area and beyond. Budget Car Rental, located conveniently on East Superstition Springs Boulevard in Mesa, Arizona, stands as a local resource for a wide range of personal and light commercial transportation needs. Operating as a comprehensive car and van rental agency, this branch aims to provide vehicles for every occasion, from fuel-efficient sedans for city driving to larger SUVs and vans for group travel.

The focus of this local content piece is to give you a factual, detailed overview of the Budget Car Rental location in Mesa. While the brand strives for efficiency and service quality, as is standard practice for any content, we include both publicly available positive and negative customer experiences to provide a balanced and transparent view, helping you make an informed decision for your rental needs in Arizona.

It is important for Arizona users to be aware of the variety of vehicle options available at a location like this, as travel plans across the state, from a quick drive into Phoenix to a longer haul up to the Grand Canyon, necessitate the right fit in terms of size and fuel economy. This Mesa location positions itself as a practical stop for those living or working near the Superstition Springs area, offering a selection of rentals ready for the Arizona roads.

Location and Accessibility

The Budget Car Rental branch is situated at a highly accessible location in Mesa, making it easy to reach from major roadways for customers throughout the East Valley. Its address is 6650 E Superstition Springs Blvd, Mesa, AZ 85206, USA.

Accessibility is a key consideration for this location. The facility provides a welcoming environment for all customers, featuring a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**. Furthermore, on-site parking is available, providing convenience for local customers dropping off their personal vehicles before picking up their rental. The positioning of this non-airport branch makes it a good option for locals seeking car rental services outside of the busier airport terminals.

For direct contact, you can reach the Mesa branch by phone:

  • Phone: (480) 924-3673
  • Mobile Phone: +1 480-924-3673

Always confirm the current operating hours for pickup and drop-off, as these may vary, particularly on weekends or holidays.

Services Offered

Budget Car Rental is known for offering a range of services designed to accommodate various rental scenarios, from daily rentals to longer-term needs. While specific offerings can vary, the following general services are available through the Budget brand and are typically expected at a major branch like the one in Mesa:

  • Extensive Vehicle Fleet Selection, including Sedans, SUVs, Minivans, and Passenger Vans.
  • One-Way Rentals, allowing customers to pick up a vehicle in Mesa and drop it off at a different authorized Budget location (availability and fees apply, and must be arranged in advance).
  • Long-Term Car Rental options for extended trips or replacement needs.
  • Fuel Options, allowing customers to pre-pay for a full tank or return the vehicle full to avoid refueling service charges (specific policies like the EZFuel charge for driving under 75 miles without a receipt should be reviewed in the rental agreement).
  • Optional Rental Add-ons, which may include GPS, child safety seats, or Extended Roadside Assistance (ERA).
  • Payment Flexibility, accepting major Credit cards, Debit cards (with certain restrictions often applying, especially regarding deposits), and NFC mobile payments for transactions.

Features / Highlights

This location and the overall Budget service network offer features that stand out to Arizona customers:

  • Vehicle Variety: The fleet typically includes diverse options, from **Economy** and **Compact** cars for cost-conscious travel (such as a Kia Rio or similar) to **Standard** and **Full-Size** sedans (like a Toyota Camry or similar) for comfortable road trips across Arizona. They also offer a large selection of **SUVs** (Intermediate, Standard, and Premium) and **Minivans** (like the Chrysler Pacifica or similar) essential for family vacations or outdoor adventures in the state.
  • Van Rental Specialization: As a dedicated van rental agency, the location is a great resource for larger groups, often featuring **12-Passenger Vans** or similar large-capacity vehicles.
  • Discounts and Value: The location specifically offers **Active military discounts**, providing savings for service members.
  • Accessibility: The presence of a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** makes the premises accommodating.
  • Technology: The ability to process payments via **NFC mobile payments** offers a quick and modern transaction experience.
  • Convenient Location: Its positioning in Mesa makes it an accessible, local alternative to the often-busier airport rental counters.

Contact Information

For reservations, inquiries, or to confirm vehicle availability:

  • Address: 6650 E Superstition Springs Blvd, Mesa, AZ 85206, USA
  • Phone: (480) 924-3673
  • Mobile Phone: +1 480-924-3673

What is Worth Choosing: A Balanced Perspective

Choosing Budget Car Rental in Mesa can be worthwhile for Arizona users seeking a convenient location with a wide selection of vehicles, particularly if you need a specialty vehicle like a minivan or passenger van, or if you qualify for the active military discount. The ability to complete payments using modern methods like NFC mobile payment and the facility's accessible features are definite positives.

However, it is crucial for customers to proceed with diligence, especially in light of past customer experiences. Publicly shared customer feedback indicates potential issues that renters should be acutely aware of and prepared for:

  • Vehicle Condition and Inspection: One customer reported receiving a car with immediate warning lights (incorrectly installed TPMS sensors) and later experiencing a complete system shutdown, suggesting that vehicle inspections prior to rental may sometimes be inadequate. Renters should thoroughly inspect their vehicle and test all major systems immediately upon pickup and report any concerns before leaving the lot.
  • Vehicle Availability and Substitution: Reservations for a specific car model (e.g., Toyota Corolla) were not honored, and the customer was given a different, less fuel-efficient vehicle (Buick Encore, then a Dodge Charger), with only two cars reportedly available at first. Customers relying on a specific car class or size should call ahead to confirm availability and discuss substitution policies.
  • Billing and Customer Service: Significant issues arose regarding unexpected and multiple charges, including towing and unauthorized swaps, totaling nearly $1,800 on a $474 reservation. Another customer reported overcharges for fuel and difficulty securing a refund without providing receipts. Always keep copies of your original reservation, all receipts (especially for fuel), and meticulously review your final bill and bank statements for accurate charges. Documenting the fuel level at return (via photo) and ensuring a final inspection is logged by a staff member is advisable.

In summary, for those in the Mesa area, Budget Car Rental on Superstition Springs Blvd offers a competitive range of vehicles and services. To maximize your experience and avoid potential pitfalls highlighted in customer reviews, it is strongly recommended to: **book well in advance, re-confirm your specific vehicle class and the details of your reservation, obtain and keep receipts for all purchases (especially fuel), and thoroughly inspect the vehicle’s condition and documentation before departing the rental location.** Proactive communication and careful documentation can significantly improve your rental experience.

Given the convenience of its location and the breadth of its fleet, this Budget branch remains a viable local option for car and van rentals in Arizona, provided the renter exercises necessary caution and oversight throughout the rental process.

Budget Car Rental Details

  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Parking

  • On-site parking

Budget Car Rental Photos

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Budget Car Rental Location

Budget Car Rental

6650 E Superstition Springs Blvd, Mesa, AZ 85206, USA

Budget Car Rental Reviews

An average rating of ★3.3 from 132 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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