CLE Auto Rental

- 8606 Denison Ave, Cleveland, OH 44102

CLE Auto Rental, located on Denison Avenue in Cleveland, Ohio, functions as a local car rental agency dedicated to serving the transportation needs of the community. Positioned outside of major airport hubs, this location is geared toward neighborhood residents and users within the greater Cleveland area who require rental vehicles for local travel, temporary needs, or replacement vehicles. As a business operating within the competitive Ohio car rental market, CLE Auto Rental emphasizes on-site service and offers flexibility in payment methods to accommodate a wide customer base.

Operating as a general car rental agency, the company's fleet is designed to meet various common travel requirements, typically including a range of passenger vehicles. While specific fleet details are not universally published, local agencies usually stock practical options such as economy cars for cost-effective local commutes, sedans for family use, and potentially SUVs for those requiring more space or capability for Ohio travel. Their presence on Denison Avenue underscores a commitment to providing accessible local service.

However, potential renters in the Ohio region must proceed with a significant degree of caution, as public customer feedback raises serious questions about the reliability of the vehicles and the fairness of the company's refund policy. A prominent customer review directly states a highly alarming pattern: "had 3 cars from them every one had major issues 2 of them broke down and they wouldn’t refund even half the money for the days the cars broke down." This information is a critical consideration for any Ohio resident relying on a rental car for a crucial trip, business, or family emergency. The breakdown issue suggests potential maintenance deficiencies, and the alleged refusal to refund even a partial amount for unusable days points to a potentially harsh customer service policy regarding mechanical failures.

Location and Accessibility

CLE Auto Rental is situated on the west side of Cleveland, making it a convenient option for residents in the immediate neighborhood and surrounding suburbs. Its location on Denison Avenue is easily accessible by local routes.

The precise address for the agency is:

8606 Denison Ave, Cleveland, OH 44102, USA

For customers driving to the location, the agency offers a specific accessibility feature to ensure convenience for all patrons in the Ohio area:

• Wheelchair Accessible Parking Lot

This dedicated parking accommodation helps ensure that the rental process is manageable for customers with mobility challenges, allowing them to conveniently start and end their rental agreement at the Denison Avenue premises.

Services Offered

As a local car rental agency in Cleveland, CLE Auto Rental provides essential services focused on vehicle leasing and convenient payment processing:

• Standard Vehicle Rental: Offering a general selection of cars to meet various daily transportation needs, including short-term rentals for leisure, business, or as temporary replacement vehicles within the Ohio market.

• Flexible Payment Methods: Accommodating multiple transaction preferences for rental fees and deposits, allowing customers to use modern and traditional forms of payment.

• On-Site Customer Service: Providing direct service and support at the Denison Avenue location, where customers can complete paperwork, inspect vehicles, and handle their rental transactions.

• Acceptance of Debit Cards: Recognizing the importance of this payment method for many local users, the agency accepts Debit Cards in addition to standard Credit Cards for rental transactions.

Features / Highlights

The key operational features and highlights of the CLE Auto Rental location are centered on payment flexibility and physical accessibility:

• Comprehensive Payment Flexibility: The agency accepts Credit Cards, Debit Cards, and NFC Mobile Payments (such as Apple Pay or Google Pay), which is a modern and convenient feature for Cleveland residents seeking swift transactions.

• Accessible Parking: The provision of a Wheelchair Accessible Parking Lot demonstrates a commitment to making the service easily available for all members of the community, ensuring compliance with accessibility standards.

• Local Neighborhood Focus: Operating as a non-airport location, CLE Auto Rental serves the specific needs of the immediate Cleveland community, often offering a more personalized and less hurried experience than large airport operations.

Contact Information

Ohio users can reach CLE Auto Rental at their Cleveland address and through the following phone numbers to inquire about vehicle availability, policies, or to make a reservation:

Address: 8606 Denison Ave, Cleveland, OH 44102, USA

Phone: (216) 905-8886

Mobile Phone: +1 216-905-8886

What is Worth Choosing This Location

For customers in the Cleveland area of Ohio, CLE Auto Rental's primary value proposition lies in its neighborhood convenience and payment flexibility. The acceptance of a wide array of payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, makes it an accessible choice for a broad spectrum of the local population who may not have a traditional credit card or prefer modern payment technology. The dedicated Wheelchair Accessible Parking Lot also ensures that the service is physically open to all community members. For someone living or working near Denison Avenue who needs a quick, local rental and values payment choice, these features are highly appealing.

However, the decision to rent from CLE Auto Rental demands rigorous due diligence due to the serious and negative customer feedback concerning vehicle reliability and refund policy. The public report of multiple vehicle breakdowns and the alleged unwillingness to issue a refund for the unusable rental days raises significant red flags regarding the quality of their fleet maintenance and their commitment to fair customer resolution. This level of mechanical failure and service dispute poses a high risk to customers in Ohio, particularly those undertaking crucial travel.

Therefore, while the agency offers local accessibility and payment ease, any potential renter is strongly advised to take precautionary steps. This includes thoroughly inspecting the vehicle before driving off the lot—checking tires, fluid levels, and overall condition—and, most importantly, gaining absolute clarity on the company's specific, written policy regarding vehicle breakdowns, roadside assistance, and rental refunds before signing any contract. Local users should choose CLE Auto Rental only if they are prepared to manage the risks associated with the reported maintenance issues, placing a premium on the convenient location and flexible payment options while remaining highly cautious about vehicle reliability and customer service outcomes.

CLE Auto Rental

8606 Denison Ave, Cleveland, OH 44102, USA