Hertz Truck Rental - Gardena Box Truck Rentals - W Redondo Beach Boulevard Introduce
The Hertz Truck Rental location in Gardena, operating as a dedicated car and commercial vehicle rental agency, positions itself to serve the demanding moving and logistical needs of residents and businesses across the South Bay area of Los Angeles County. While bearing the globally recognized Hertz brand, this specific branch at 1950 W Redondo Beach Blvd primarily offers rentals for those requiring more than a standard passenger car—focusing heavily on utility and commercial transport solutions, including box trucks.
For California users engaged in home moves, commercial deliveries, or large-scale projects, the availability of specialized vehicles is a necessity. This Gardena location is structured to provide those options, accepting both major credit and debit cards for payment convenience. It also commits to basic accessibility standards for all patrons.
However, potential renters in the California region should proceed with extreme caution and full awareness of significant, repeated issues highlighted in recent customer experiences. Detailed reviews paint a troubling picture, citing instances of extremely poor vehicle condition—described as "filthy," "stink horribly," and having "disgusting stains"—and a severe lack of professionalism from the on-site staff. Customers have reported encountering "arrogant, rude, and completely unprofessional" employees who give incorrect information and allegedly seek opportunities to levy questionable additional charges, such as unwarranted smoking fees. Furthermore, reliability issues with the fleet have been noted, including a report of an electric vehicle with severely degraded, "useless" battery range, potentially compromising crucial trips.
Prospective customers are advised to thoroughly document the vehicle's condition at pick-up and drop-off, review all billing with scrutiny, and mentally prepare for a potential interaction that may fall short of the standard professionalism typically expected from a major national rental company.
The Hertz Truck Rental branch is strategically located at 1950 W Redondo Beach Blvd, Gardena, CA 90247, USA. This address places it in a commercially active zone of Gardena, offering relatively straightforward access to key arteries in the South Bay, making it convenient for renters coming from Torrance, Carson, Compton, and other surrounding Los Angeles regions. Its location on W Redondo Beach Boulevard facilitates local travel and provides a good staging point for longer-haul trips, connecting to major freeways for destinations like Long Beach or Downtown Los Angeles.
While official operating hours can fluctuate, the location generally serves customers during standard business hours through the week and may offer limited Saturday availability. Customers are highly encouraged to call the branch directly to confirm the exact hours for both pick-up and return, especially if they are arranging a box truck rental for a time-sensitive move.
The facility commits to providing access for all customers, featuring the following accessibility provisions:
- Wheelchair Accessible Entrance: Ensures ease of entry into the rental office for customers with mobility requirements.
- Wheelchair Accessible Parking Lot: Provides designated, easily accessible parking spots adjacent to the building.
The Gardena location is branded as a "Truck Rental" center, specializing in utility and commercial vehicles, but also operates as a general car rental agency offering a diverse fleet typical of a neighborhood Hertz branch.
- Box Truck Rentals: The core service offering, providing specialized vehicles necessary for moving homes, transporting large equipment, or handling significant inventory.
- Commercial Van Rentals: Availability of various sizes of cargo vans, such as the Ford Transit or similar models, ideal for smaller deliveries or business needs requiring enclosed, secure transport.
- Pickup Truck Rentals: For those needing open-bed hauling capability, the location offers a range of pickup trucks, including standard and full-size models, suitable for construction, landscaping, or heavy hauling jobs.
- Passenger Car Rentals: In addition to commercial vehicles, the branch provides standard passenger car rentals, including economy cars, compact SUVs (like the GMC Yukon, which has been a popular rental here), and sedans for general transportation needs across California.
- Standard Payment Options: Accepts both major Credit Cards and Debit Cards for payment, offering flexibility for customers without a credit card.
- Electric Vehicle (EV) Rentals: As part of the national fleet, this location may offer electric cars, although renters should verify the vehicle's actual battery range before committing, given the reported issues with degraded batteries.
The notable features of the Hertz Gardena location are a mix of operational strengths and concerning customer feedback points that serve as critical highlights for any prospective renter.
- Specialization in Commercial Vehicles: A significant focus on box trucks, cargo vans, and pickup trucks makes this a go-to option for logistics, moving, and construction professionals in the Gardena and South Bay area.
- Commitment to Physical Accessibility: The provision of a wheelchair accessible entrance and parking lot ensures that all members of the California community can access the rental services.
- Flexible Payment Methods: Acceptance of both credit and debit cards allows for wider financial accessibility in securing a rental.
- ⚠️ WARNING – Severe Customer Service Deficiencies: Overwhelming customer reviews cite a staff culture characterized by unprofessionalism, rudeness, arrogance, and a lack of interest in resolving customer disputes, including alleged wrongful charges.
- ⚠️ WARNING – Vehicle Quality Issues: Renters have consistently reported vehicles that are "filthy," unhygienic, and poorly maintained, including electric vehicles with significantly degraded, unreliable battery range.
- ⚠️ WARNING – Billing Dispute Problems: Customers have reported being shocked by unwarranted fees, such as smoking charges, and were met with uncooperative staff when attempting to dispute these charges, raising serious concerns about transparency and fair treatment.
For those in the California area needing to rent a box truck, cargo van, or car, and who wish to confirm availability or discuss their rental, the contact details for the Hertz Truck Rental - Gardena branch are as follows:
- Address: 1950 W Redondo Beach Blvd, Gardena, CA 90247, USA
- Phone: (310) 750-0859
- Mobile Phone: +1 310-750-0859
- Business Type: Car rental agency (Specializing in commercial vehicles)
The Hertz Truck Rental location in Gardena is worth considering only if your primary need is a specialized commercial vehicle—specifically a box truck, pickup truck, or large cargo van—and no other convenient, reputable vendor has inventory. Its location on W Redondo Beach Boulevard provides vital access to the commercial vehicle classes essential for moving or business operations in the greater South Bay area of Los Angeles. The acceptance of debit cards and commitment to wheelchair accessibility are also practical points in its favor.
However, based on the overwhelmingly negative and consistent public feedback, prospective renters must weigh the convenience of the specialized fleet against the serious risks associated with poor vehicle quality, reliability concerns (especially with reported EV issues), and exceptionally poor customer service. The numerous reports of "arrogant" staff, unhygienic vehicles, and aggressive, non-transparent billing practices—including alleged fraudulent charges like the smoking fee—represent a substantial risk to one's time, money, and overall sanity.
For any standard passenger car rental, or if you require an experience characterized by fairness, cleanliness, and respectful staff, local users in California are strongly advised to seek out alternative Hertz locations or rival rental agencies in the South Bay. If you absolutely must use this location for its specialized truck offering, a highly cautious approach is necessary: ensure your vehicle is meticulously inspected and documented before acceptance, and obtain irrefutable evidence of the vehicle's condition at return to guard against unfair disputes or fees. The consensus from the California community is clear: a deeply disappointing experience is a high probability here.
Hertz Truck Rental - Gardena Box Truck Rentals - W Redondo Beach Boulevard Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Truck Rental - Gardena Box Truck Rentals - W Redondo Beach Boulevard Photos










Hertz Truck Rental - Gardena Box Truck Rentals - W Redondo Beach Boulevard Location
Hertz Truck Rental - Gardena Box Truck Rentals - W Redondo Beach Boulevard
1950 W Redondo Beach Blvd, Gardena, CA 90247, USA
Hertz Truck Rental - Gardena Box Truck Rentals - W Redondo Beach Boulevard Reviews
managementpricefeesdrivingmoneysmokingstainsinsultingscammerscart
★ 5★ 4★ 3★ 2★ 1This Hertz location is an absolute nightmare. I’ve rented here twice, and both times were a complete disaster. The cars they hand out are filthy, stink horribly, and have disgusting stains all over the seats. It’s embarrassing that Hertz even puts these vehicles on the road.The staff is even worse. They are arrogant, rude, and completely unprofessional. Instead of helping customers, they give wrong information, talk down to you, and act like they couldn’t care less. The attitude is beyond unacceptable.To make it even more insulting, one of the cars I got was an electric vehicle with a battery so degraded that the range was basically useless. Totally unreliable for anyone who actually needs to drive for work. It’s like they set you up to fail.This place is a disgrace to the Hertz brand. If you value your time, money, or sanity, avoid this location at all costs. You’ll walk away frustrated, angry, and wondering how this place is still allowed to operate. Easily the worst rental experience I’ve ever had.
August 19 · Chape!My ExperiencThis was one of the worst car rental experiences I’ve ever had. After returning the vehicle on time and in excellent condition, I was shocked to see a smoking fee charged to my account — even though I have never smoked in my life.I contacted customer service to dispute the charge, but no one seemed interested in listening or resolving the issue. I was treated as if I were lying, which was incredibly frustrating and unfair. I always make sure to return rental cars clean and in good condition, so this accusation was completely unacceptable.On top of that, the staff was extremely rude and unprofessional during the return process. It felt like they were looking for any excuse to add extra charges. There was no transparency, no courtesy, and absolutely no respect for the customer.Bottom Line:I strongly do not recommend Hertz, especially this location. If you value honesty, professionalism, and fair treatment, look elsewhere. This experience was deeply disappointing, and I will never rent from them again.
June 17 · muneer GhalebI had a very disappointing experience with Hertz. After returning the car on time and in good condition, I was surprised to find a smoking fee charged to me, even though I don’t smoke and never have.When I asked about this fee, the staff was unhelpful and rude. They didn’t listen to my explanation and acted like I was lying. It felt unfair and frustrating.The whole return process was stressful because the employees treated me disrespectfully, and they seemed more interested in charging extra fees than helping customers.I won’t be renting from Hertz again, and I don’t recommend them to anyone who expects honest and respectful service
June 17 · alazzani KI should have read the reviews before driving all the way here. I have been renting from Hertz other location for the same purpose with no issues for many many years. This guy is pulling rules from out of his pockets. And making threats not to renew, if it is really it allowed why several other locations never had issue with my first name, why other locations are able to fix my first name on my contacts. Any why don’t ask me to contact you to clarify train your employees first and stop the non sense and find solutions not just pointing out non sense problems. Actually why dose hertz employees care they just clock in clock out regardless of how many rentals they do
September 27 · Ash AlnI booked a reservation for this new location and a family emergency led me to modify my reservation as instructed on their website about 5 days before the trip. When I arrived, the manager Humberto was rude, not at all helpful ( no troubleshooting), and implied that I'm a liar because "his system doesn't make mistakes." Yes, he literally said that. I canceled my reservation and I will not be using Hertz. I called customer service, although much more polite, not helpful at all. Now I've wasted extra money taking an uber there and back home.
July 25 · Ms. Tagger
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